Holiday Centre Apartments

Just stayed there this august 2011. Think it's a disgrace that you one has to pay for the safe deposit box and the air con we were roasted at night as was so warm. The apartment was filthy, cobwebs hanging down the sheets had holes in them and all the cutlery microwave fridge had not been cleaned in years. The day we arrived it was very hot so we stopped at the bar for a mineral which was almost 5 euros each so do not get a drink of any kind there it's a total rip off. we werre across from these scotts men whom one in pirticular kept ringing and knocking on on our door at all hours of the morning and on our last night he kicked it so hard the door almost came in on top of us. we complained to reception who said when the man was drunk he didn't know where he was going and knocked on everyones door... I wouldn't stay there again and worse there is no lift and we were on 3rd floor..
it is very close to everything in saying that so we never had far to walk downtown or the beach but really that's all it had going for it. the recession has hit the place badly as i got chatting to one of the maintainence men who advised me he had not been paid in over a month as the centre had no cash to pay him now i know why they were all so rude evan when i spoke with them in spaiish

2 readers found this review helpful

I have just returned from this place after sepnding 11 nights there with my wife and two young children. The apartment itself was very basic; on arrival we where directed to a fourth floor room which we found to be smelly. I returned to reception and refused to stay on the fourth floor due to this and also that the stairs would have caused problems for the push-chair and was dangerous for the children. We where then provided with a first floor room. The rooms had only a fold down sofa bed for the children and basic furnishings such as fridge, kettle, toaster.
On arrival on the first floor room we found one of the single beds in the bedroom had been broken, although the staff repaired this in around 30 minutes. The cleaner also arrived at this stage and began to carry out some kind of repair on the freezer box!!! Not an ideal start when we intended getting unpacked and settling the children down.
The main street in which the hotel is located is filled with Irish bars and I would estimate that around 80% of the people we seen where young Irish people aged between 18-22 years. Although we never encountered any problems whilst out, I could imagine this could be intimidating for some. Often when heading back to the hotel it was difficult to manouvre the push chair through the groups of people. One young person we spoke to considered the resort to be "Magaluf for young Irish and Scottish people". Had we known this pior to the holiday we would not have booked up as in my opinion the main street is not suitable for a family with young children.
On the postive side, the beach was decent and we met some nice families. During the evening there is a square which is around a 15 minute walk up a hill in which the entertainment was good and there was more of a family atmosphere. Some of the bars near to the beach where also clean and friendly. The food and staff at the hotel where also both reasonable.

2 readers found this review helpful

Apartments are basic but clean, towels changed every 2 days, sheets changed once a week, maid takes all the rubbish away every 2 days and offers to wash the floors.
Entertainment was very good but Felix the entertainer is brilliant at keeping things going during the day and at night.
Food was good and not too expensive.
BUTT:
All the staff except for one (Michaul)were very friendly and helpful. I booked two apartments for our party of eight and after two nights we were issued with 3 warnings by this person. Be warned your not allowed to 'sing on the way into reception,' your not allowed to 'sit on the balcony after 12 midnight' or 'ask another member of your party at 2am who has the key to open the apartment' as all these actions are breaking the rules and you get a warning lol but no joking, if you're going, he runs it like a concentration camp. He was throwing people out of the apartments left right and centre without warnings and getting away with it. It seemed he decided if you broke his rules and he sent numerous parties across the road to Holiday Park Apartments were they had to pay to stay until the rest of their holiday. However he's off Monday and Tuesday nights and the feel of the place was much more relaxed with everyone enjoying themselves, without causing any trouble.
I would definitely go back but only stay Monday and Tuesday as at 45 years old I did not enjoy being handed out warnings for something that didn't warrant one. My husband had to go and sit in reception and wait on the youngs ones coming in to ensure they didn't get a warning for talking on the way to their apartment as we couldn't have afforded to move apartments.

Not much to say apart from to WARN people from satying here!! I have never been to such a horrible place in all my life!! Yes it may be cheap, but you expect a clean room and friendly staff no matter what the price is!!
As soon as I arrived I could not wait to leave!! The rooms are not cleaned by staff, the bath trays leak around the bathroom floor, the curtains are see-through, if you are lucky enough to get your towels changed they will most likely be stained and you will have to argue with staff at recepetion to get clean ones!! and the bed clothes had holes in them, quite a few aunts crawling about the rooms aswell!!
The staff on a good day are quite friendly........on a bad day, well beare.....hateful, rude, ignoarnt people!!!
There is also alot of young persons around, mostly irish. The noise at night can be quite un-bareable.
There is also no lifts in these apartments, so for people with children etc it is not ideal......and no the staff do not help you with your luggage. The apartments are quite a trek from the main reception.
Security is also another worry!! Most apartments are quite remote, locks are not secure on doors and windows, anyone can access your apartment. Not safe!!
And reception......well you run the risk of going to check out and to find out that they cannot find your passport!!!!
Will never be back near this place ever again!! BAD EXPERIENCE!!!

2 readers found this review helpful

I tought reading the reviews that the place was going to be awful but it was brillant ye are all totally over exagurating the place is lovely and quite rooms are lovely and entertainment at night and during the day is brillant im 17 and i loved it i went with 19 of my family aqnd they all loved it aswell :) i would defo go back there agen

2 readers found this review helpful

Firstly we arrived at 4am all very tired at a different hotel to be told they were full and had to go to another hotel which we had to walk to with all our luggage a pushchair and a very tired small child through the streets of santa ponsa which was full of very intimidating drunk teenagers, when we arrived at the holiday centre the man of reception said to leave our pushchair in reception as we had to go to about 40 steps to get to our appartment (not good with a pushchair and child) the hotel was very noisy and full of young groups of people just getting drunk and making as much noise as possible. We get up to go out in the morning and go to reception to collect the pushchair only to find somebody has stolen it and the guy on reception really couldn't care what we were supposed to do without a pushchair he didn;t even say sorry. This hotel is deffinatley for children there is about a 2 metre drop into the swimming pools so not safe for children, then theres all the steps to contend with, let alone the strip clubs and night clubs going on all night. would deffinatly not recommend for children.

i am not happy at all! we only came yesterday 25th of june 2011.. family went for two weeks.. 11th off june, not happy at all.. on a number of occassions i have a resaons why i wouldnt advise this apt to any one..
1.its was dirty (hairs all over the knifes & forks),sheets were only changed ones a weeks, gave us 1 tolited roll for 4 people that was ment to do us for 3 days what a joke, then we had to beg for towels!!!.
2.RECEPTIONOST what a igorent man!! he was my age 24 and we were afaird to breathe coming in trough recipition.. he would give out if we said a word.. my mother and father were sitting out side the apt haven a few quite drinks with the couple next door, they had there laptop with them had a few songs playing he came down told the couple next door to turn off his laptop. and that we had to be quite the music WAS NOT LOUD WHAT SO EVER! he then also came back down whated the girl to sign papper that she would be avctied if she did not go in side her aptarpment !! what a joke!!also he rang the gaurds on a other couple that if they did not go in to there apt.. i mean come on!!.
then he also gave out to a 12year old child that was walking past reception and he would make her leave the holiday centre apts .. he was doing this to every one .. he ruinned my familys holiday never AGAIN WOULD I STAY here.. he only wanted to bully people ... and belive me i would never stay there bacause off him and another family had to leave yesterday the 25th and they were not due to leave till 3 more days they couldnt stick the group off lads breaking bottles and all hours nd also because off the recpiosints tone off manner.. he needs to get a life!!!
never again eldery women and men had to walk up loads of steps mothers with buggies.. no lifeguard for small kids .. pool dirty never seen them clean it ones in the to weeks and i was up really early.. its a dump!!
lee x

1 reader found this review helpful

We have had a number of people say to us that Santa Ponsa has gone down hill and there is no way of glossing over the facts but it certainly has. We had not been here for years and it has slid into decay, run down and dated. The hotel was adequate though, clean, friendly and hospitable.
We ate here a couple of times and it was ok. We ate in some of the hostelries down the road from here towards the beach. Mrs Murphys kitchen stood out as a good restaurant and the bars near the beach were the best. There are a series of bars near the hotel but best avoided, the Dubliner was a kip although it looked good from the outside it was dirty and expensive. We tried Simply bar a few yards from the hotel but it was smelly and dirty also so we spent the rest of our nights at the beach bars, brilliant. Zanzibar, Daniels Corner, Dirty Nellys for great musik and craic.
As a large group of girls on a hen night we would not recommend it, it was too quiet and old!

went to this hotel on the 19 th march 2011, for a quiet winter break, surrounding the hotel was a lot of bars and restaurants which were closed, but this suited my husband and i because we wanted a quiet break, the apartment was large and very clean, we seen the maid each day with towels,we only stayed 5days but was well empressed with the hotel receptionist Mecu she was very helpful,i don't think i would like to stay in the summer season as i think it would be very noisey surrounded by the bars we seen but out of season i would return again,thanks again mecu carol and robe french man

4 readers found this review helpful

We were a bunch of girls and boys who booked this in March of last year(2010) and we arrived in July. It was far too quiet and talking to locals who work there they told us that this resort has gone down in tourist in the last 5 years by about 60%. This made it very boring for all of us, we were expecting more craic. We went to Turkey the year before for less money and we regretted we didnt go back there.
However the hotel couldnt be faulted for what it was. it was clean, staff were friendly and helpful and the pool was brill.
The beach bars rocked, stay away from the bars near the hotel, they are a rip off and have no atmosphere, Simplys, KMS and the Dubliner all were stinking and very pricey.
Visit the Shamrock Bar at the beach and also Daniells Corner and Seans Place, great craic.
There is a late night pizza place on the way back to the hotel called Made in Italy and the food is to die for.
However if you want a real value for money holiday avoid Santa Ponsa really!!!