Kistor Hotel

, Torquay
2 star
Belgrave Rd TQ2 5HF, Torquay, United Kingdom
hotel photo
KIstor Nice bright pink hotel Small swimming pool
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Kistor Hotel Reviews

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we stayed here
5 / 10
May 2011, helen37

1 reader found this review helpful

i have recently been to torquay and we stayed in the kistor hotel which look nice from the outside but once u got to your room things changed our room was above the kitchen which was noisey from 6am till about 11pm.The bathroom was disgusting the bath was dirty the shower... more

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Had Great Time
9 / 10
Apr 2011, Gerry and Linda

2 readers found this review helpful

We stayed at the Kistor Hotel in mrach 2011 we had a great time the room was bril nice size and the view over looking the bay was just great .the room service was good clean towels and room cleaned everyday . The food was good and the staff were very helpful nothing to much... more

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absolute rubbish
1 / 10
Dec 2010, fontana

disgraceful pathetic skeleton manned place
i have got the autorities to ckeck out the measures and the kitchens as they poisoned me

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very basic for the price we paid
3 / 10
Sep 2010, curly

2 readers found this review helpful

the hotel room we had was terrible it was more like a bedsit the bathroom was disgracefull, very disapointing after looking so forward to our stay. the only good thing was so near the beech and shopping centre.

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Love Torquay, not the breakfast.
4 / 10
Aug 2010, 50 something Londoner

1 reader found this review helpful

Love Torquay. If you haven't been before you must see it.Stayed at the Kistor for three nights. Very dated, but if your over 60 it would be just like home. Room was clean, but basic,so take shower gel and bisuits, any home comfort. Parking is limited, and staff ok as long... more

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very friendly and entertaining
9 / 10
Jul 2010, PAT

6 readers found this review helpful

3 of us travelled to the kistor the service was very good the dinning staff were execellent and the food was perfect stayed in room 40 the floor boards in the corridor could do with some screws in them to stop them creaking. also the fire doors could do with some kind of... more

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it was ok for me and my husban we are newy weds
5 / 10
May 2010, caz rob

1 reader found this review helpful

we when with maxfield s ther in nov 5 for it was ok to stop the food cud have bean beter for useand we whant to sit on our own the best was going out at nite and the day was ok in the hotel cud have bean some think on after noons the bar and bar food was nice we was our... more

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Very Satisfide
9 / 10
Mar 2010, RAFFLES

2 readers found this review helpful

My Wife and I enjoyed a 4 day stay, we hope to come againlater in the year.

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Brill
10 / 10
Mar 2010, Brandy

8 readers found this review helpful

What more can i say.There are 6 of us in a groupe who try to get away every other month.,one of those was at the Kistor in January of this year.We had a great time,the manager, Peter, makes the holiday more enjoyable,we never stop laughing from beginning to end.Looking... more

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love this Hotel
10 / 10
Feb 2010, alpayne

9 readers found this review helpful

Each January we go to the Kistor Hotel,we manage a holiday once a month all over the country and the Kistor is by far our favourite.The food is excelant and so is the entertainment .The manager Peter is a laugh and he and his staff make us all very welcome .When we were at... more

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Fantastic
10 / 10
Mar 2009, inchy005

21 readers found this review helpful

we stayed at the Kistor hotel from Monday to Friday 16th to 20th March 2009. There where 50 in the party of mixed ages from 26 to 80. We where met by the hotel manager who came on the coach to greet us. We where told to go to reception for our keys all rooms where ready.... more

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horrendous
1 / 10
Feb 2009, fontaine

12 readers found this review helpful

what a joke of a place i knew that we were onto a loser when the manageress came over to our coach, her physical appearencestill causes me discomfort and i am having counselling for it, ive seen healthier skeletons my wife is disabled and after asking the tour operater a... more

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More Traveller Reviews of Kistor Hotel

Don't go! from Reviewer21UK
We stayed in Hotel Kistor for a few days break and were thoroughly disappointed. The hotel needs total refurbishment. We stayed in an attic room which was extremely hot and stuffy, with no ceiling fan. The rooms are poorly lit and there are steps everywhere. I would not recommended it for those with disabilities. It was questionable where fire escapes were due to lack of signposting. THe lights in the bathroom did not work due to a fault (there were no windows in the bathroom either). When we requested a room change, the manager was rude and abrupt, point blank refusing our request. When the lights were supposedly "fixed" they would not switch off. The photo's are very deceptive. This looks to be a luxury hotel, however I would only rate this hotel as 2*or below. It was very disappointing for the price. The only plus points were that the food was ok and it was a good location (on the flat).
Management response from bingoace 17 Mar 2010

I remember this guest well. I am sorry that this report was filed as it does not provide a true reflection upon the circumstances or indeed the events surrounding the complaints. Yes, the pull switch in the bathroom needed to given a firm tug and was replaced the following day as this was only brought to my attention after the maintenance team had left. The rooms are not fitted with ceiling fans but we are happy to lend desk fans from reception. Fortunately, and in most cases we are congratulated for the fact that we achieve over 90% room occuppancy which on this particular occassion is why I had no alternative but to refuse your request for a room change, we were full again! Whilst I can appreciate that you were not happy the tone of this review is not a true and fair portrayal especially as you were expecting at least a three star rated hotel. We are a two star, albeit one that is getting better all the time. As regards to Fire Escape signage we not only meet legal requirements but we exceed them. We are currently engaged in a major redecoration program both in our bedrooms and our grounds. It is our intention to bring back the WOW Factor. I do hope we succeed & that you'll enjoy holidays with us in the future.

worst hotel stay in my life from brucewillisCardiff
dated decor depressing worst hotel i have ever stayed in. some staff needed retraining to be honest when they totaly ignore clients at bar. food poor quality no taste.hotel needs to be shut down refubished new menu and intensive staff training. overall i thought i had booked into a old peoples home by mistake.be very afraid if you dare to book .
What a great break from odifluap
After a long depressing winter me and my misus decided to have a few days i n Torquay so we set off from Bolton. After what seemed like a lfetime (motorways hate them) we arrived about 4 oclock and passed the Kistor looked ok and advertised vacancies.My misus went in and secured us a room at a good price.OK the room was not the Hilton but was clean warm and bed comfortable.After a brew a nap and a shower we went for tea(or dinner as they say down south) good food plenty of it waiter served.After tea live entertainment with the inevitable game of bingo which only lasted 20 mins thank god.Different turn every night with a bit of dancing if you wanted bar open 24 hours if you required we went to bed at 12 tired well fed and relaxed having enjoyed our evening. Next morning had a good old fry up while the misus watching figure had cereal and fruit. Nice indoor pool and sauna did not pack swimmers but will in july when we have booked for a week. The whole 4 days were smashing we also had good weather but if not sure we would have still enjoyed it as all the staff could not do enough for is. If you want a value for money break in this economic climate look no further Norman &Jane Skein Ladybridge Bolton Lancs
Reunion Weekend from chrissy43uk
I have stayed at the Kistor twice now and will be returning both shortly and again next year for a reunion weekend. The rooms do need updating a bit but they are comfortable enough. The public areas are good and the hotel is clean throughout. The entertainment is good and the staff are friendly and helpful. Also, the hotel is near to the seafront.
rip off bar from dorishudson
£4.00 a pint for lime and lemonade!!! NUFF SAID!!!
Depressing Devon from OldieEastMidlands
A downmarket, dated and depressing hotel even in the sun. The dinner was appalling: the soup was gelatinous and had dried vegetables in it; the roast had almost disappeared under what was supposed to be gravy; the cheese and biscuits consisted of two minute pieces of cheese and 5 biscuits. Thankfully breakfast was alot better. The only thing in favour of the restaurant was the staff, they were cheerful but everything was done at a pace so you had no time to digest the food. The rooms were dated and ours was minute, looking as if it had once been a single as there was only one bedside light and consequently only one switch. The carpet was bare in places. The furnishings and wall paper were all very dated. However it was clean. I would never want to stay there again.
Great staff but the hotel needs thorough refurbishment from DeltaEssex
We have just returned from a weeks holiday at the Kistor Hotel. We booked this hotel after seeing the outside and what it had to offer, when in Torquay last year. The first room we were given, on arrival, was pokey and badly needed a thorough refurbishment. The shower curtain was badly stained and the whole room looked shabby. We requested a change of room and were given a family room. This was bigger and in a slightly better condition. The staff were great and the entertainment quite good and, as stated by previous reviewers, Peter, the manager calls the best bingo ever!! The food was OK, nothing to write home about and you felt very rushed at meal times, as the waiters were almost running around the dining room. The swimming pool was great and, as it was outside school holidays, fairly quiet. We enjoyed the holiday but the hotel really needs a thorough overall. I am afraid we will not be going back until it has one.
Needs up dating from BristolPriscilla
The reception & public areas of this hotel are ok! but the bedrooms are in need of a serious up date, the beds and furniture are really worn and need replacing
great entertainment from CornishNimblefingers
Great entertainment. All the acts were live no disco thank goodness! The manager calls the best bingo ever, fun even if you hate bingo! Food good quality, fast friendly service. Nice sea view in the bedroom though decoration and furniture a little dated. Lovely warm pool and what atreat to have both a saune and jaccuzzi in a two star hotel, true luxury! I was speaking to a dutch couple who play bowls at the green opposite, they have been staying at the Kistor for 20 consecutive years and had nothing but praise. I go along with that. A truely friendly hotel. I recommend this to all visitors wanting a value for money trip to the english riviera!
This Hotel refused to help two of us who are disabled with an accessible room from gmhibbitt
We booked this Hotel through a Coach Holiday Firm and were told that we would get a room on a low floor, because the Hotel only had two floors. The Coach Firm advertised the Hotel Kistor as a 3 Star Hotel, but when we arrived, it was a run down 2 Star Hotel. There was no twin bedded room on a low floor for us, even though it had been officially requested and agreed upon, two months earlier when we booked the holiday. We were shown to an attic room up five or six flights of stairs, (the only lift was broken.) There were no handrails on the dangerous stairs. The room was very small and contained one 4' wide bed for two disabled people. As there was no room for one of us to sleep on the floor even, we asked for an alternative room, but this was refused. We had to leave and book into another Hotel and pay again. No refund of our cancelled stay has been made. All contact with us is refused by the Hotel.
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Kistor Hotel also called

  • kistor hotel torquay
  • Address: Belgrave Rd TQ2 5HF, Torquay, United Kingdom
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Traveller Rating:
7.5 / 10
151 reviews
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Hotel AmenitiesHotel Description
  • Free Parking
  • Restaurant
  • Swimming Pool
Rooms: 40
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Kistor Hotel travel tips from your fellow travellers
  • Bygones, Paignton zoo., Steam railway at Paignton, Buckfast Abbey - by david112
  • went to dartsmouth brill place - by inchy005
  • Lovely beach, Boat trips brilliant.Great people. - by 50 something Londoner

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