Gran Soreghes Hotel

We treated ourselves to a luxury 4 star hotel for our Xmas break. As the previous review says it's a small hotel and doesn't really appear to be a 4 star hotel. Comments re the breakfast are also true. We had a terrible time at this hotel. We lost 5 night's sleep and had a very stressful time. We paid a lot for a 4 star hotel with balcony as we work hard all year and needed a much longed for, rejuvenating, Xmas break. The room was TINY. Only just enough room for the bed. The hotel's heating system was faulty and the the heating came on in the middle of the night until it reached 30+ degrees and then switched itself off (there was no way of controling the heating in the room), and there were no shutters on the windows to block out the very bright light on the balcony. We were dehydrated every morning before we even reached the slopes. We tried leaving the window open but when the heating went off it was freezing.The hotel management's attitude was appalling. They weren't in the least bit interested in our discomfort or in putting matters right. I would never recommend this hotel to anybody. It's probably the worst hotel experience I've ever had in my many years of travel to far-flung destinations (roughing it in jungles and up mountains etc I had a better night's sleep)