Neilson Platinum Chalet Chardonnet du Lac

Having just returned on Saturday (9th April) from a week away at this Chalet with Neilson I have felt compelled to join Holiday Watchdog to express my dissapointment at my stay here.
After booking this holiday in August last year and with a healthy price tag of £900 each, we had high expectations of the Chalet. Sadly this was not the case.
On arrival at the Chalet we were greeted by the staff and allocated our rooms. From this point on the holiday went rapidly down hill! Our room, Room 7, was on the lower floor down a dark dingy corridor where the light didnt work. The room was so small we could barely fit all of our ski gear in there along with ourselves. And to top it off there were two very small windows with not much of a view, so lights had to be on in daylight too! The bathroom had a very small shower which when used leaked all over the bathroom floor due to the design of the curtain, and then to dry yourself off you had to go into the bedroom due to the lack of space in the bathroom (I am only 5 foot 3). There was also no hand soap provided and when asked if we could have some I was told that this wasnt something they usually did. There were staines all over the carpet which I was later told by the hospitality rep was paint. We barely unpacked due to the lack of space so pretty much lived out of our bags the whole week.
After the shock of the initial arrival and pointing out my dissapointment with the chalet staff of the room, to which I was told there was nothing could be done due to the Chalet being full we decided to try and get on with the holiday best as we could.
The first nights meal was actually quite pleasant, so we had decided to try and make the best of the holiday and continue on. The next morning after a pretty bad nights sleep due to hearing everyone in the rooms around us either going to the loo or blowing their nose, I was looking foward to a good choice of breakfast to set us up for the day skiiing. In the brochure it says that there is a continental option and a cooked option. The continental was basically bread, jam and cereal and the cooked breakfast was one piece of bacon and a spoon full of cold mushrooms! Wherever I have been skiing before breakfast has always been overfacing with the choice on offer, it seemed the only thing here you could eat to make you full was bread!
Breakfasts seemed to be rationed continuing into the week and when we asked for more we were told we couldnt. The evening meals seem to get more and more unedible with the use of cheap produce. This then culminated on Tuesday evening when we were given Tartiflet the french dish of potatoes, cheese, bacon etc! Only this tartiflet seemed to just be potatoe, when we asked if there was another option we were told that we could have a bacon sandwich which some of the guys opted for. Only for it to arrive on the extreme raw side of cooked!
The hygiene standards in the chalet were some what lacking, there was mouldy food in the fruit bowl, dirty pots and pans left in the sink and on the side units, the pots and mugs were often dirty as well as chipped. Some of our group were actually ill after eating.
Then there was the staffs personal appearance, especially the chef who had dirty old trainers on and trousers with all old food down. But this may have something to do with the fact that they can only wash clothes and towels on a thursday.
I could go on with my endless list of dissapointment with this Chalet and Neilson, which I intend to take further but I would most certainly not recommend this Chalet to anyone and especially not at the price we paid. This is by no means a 4 star which Neilson rate it at, I have stayed in better 2 star.
Tignes is a brilliant ski resort which I hope to return too, but next time it will definately not be here or with Neilson.