Peninsula Hotel

Excellent service, large luxurious rooms with great lighting, and several kinds of complimentary bottles of drinking water daily. The gym's amenities and service were exceptional providing clothing, head phones, towels, and attendants readily giving you water, cold towels, and assistance; the cost for all of this is all included in the price of the room.

I loved Peninsula NYC. It truly felt like the hotel where everyone knows your name. The service from the staff was exemplary. They all went out of their way to be helpful and didn’t give off the ‘I’m getting paid to do this’ vibe you sometimes get. The bathroom was lovely…I loved the separate shower room. Everything was immaculate, the way I like it. They provided complimentary fruit and water - still and sparkling! I agree with one reviewer that the room and leisure facilities are not exactly modern and the best around but... more

We had a perfect experience at the Peninsula. Our room was lovely with fruit provided every day, and a half dozen roses were changed three times in our 4 day stay. A selection of bottled water was complimentary, and was stocked each day. The bed was comfortable with sheets with a silky feel. Towels were large, absorbant and plentiful. Turn down service was provided each evening when we were out, and the ice bucket was filled. We had only pleasant experiences with the staff. The lobby bar is comfortable, though pricey. However, we... more

My sister, my niece and myself stayed at The Peninsula last year. I love NY! I have visited 5 times. Each time I stay at a different hotel. The Peninsula sets the standard for 5 star hotels. Every aspect of the hotel was excellent. The roses on our breakfast tray. The friendly and professional staff. The location. The food. The price: worth every penny!

I found this hotel to be average in comparison to other hotels in NYC for the price. We paid 600+ per night and stayed in a premiere room that was really pretty average. The room overlooked 5th Ave., but you could see very little. The bathroom was spectacular as you can watch TV from the bathtub and control all of the features of the bathroom from controls adjacent to the tub. The room itself was average and seemed a bit worn. The TV controls were ancient and I got up more than once to change channels. The hotel gym is on the... more

I noticed some mixed reviews of late for this hotel, but stayed loyal nevertheless. I am so glad that I did. Stepping into the Peninsula NY is always a relief. Such calm, efffeciency, beauty and facilities. The Pen Top bar, the 20,000 sq ft gym, spa, pool, and superb changing rooms. I had room service and it was opulant, on time, great steak. My room, the cheapest class, was excellent (I have stayed in a junior suite before, but was on my own this time so went smaller). The sun terrace with spectacular views. What I... more

Our "GRAND DELUXE" room at $795 (before tax etc.) (did NOT include continental breakfast) was small, king bed, desk, armoire with tv - very standard decor - and it was COZY in there! The bathroom was HUGE, but the BATH AMENITIES were extra - there was a bath MENU with prices! The Peninsula is a lovely hotel with a great location. The pool is beautiful. Fives Restaurant is acceptable for hotel dining, the lobby bar is quite nice, the Pen Top bar has a great view. But I prefer St. Regis right across the street for the same money and... more

Just got back from a perfect birthday weekend! Me and my son went to the Peninsula for his birthday and we chose the right hotel.Right when we enetered we were welcomed back as returning guests by our last name which was a very nice feeling. When checking in they realized that the reason we were staying was for my son's birthday so they upgraded us for no extra charge to a bigger room.Boy was this a treat we had a corner suite with 2 flat screen TV's, one in the room and one in the bathroom. (so nice) The ceiling must of been 16 feet high... more

We had an excellent weekend at The Penninsula. The room was comfortable and well appointed, staff were very professional and friendly. The food was very good especially the " afternoon tea " in the Gotham Bar. Housekeeping was very nice and all of the maids were really professional and super-fast while making up the rooms. The door people are the best and made us feel welcome at the hotel. The spa is really nice with lots of machines and a nice pool. I will absolutely stay here again and would recommend this hotel to anyone heading to New... more

I have to say the hotel was lovely and the service was excellent at all times. The roof top gym and pool is fabulous. BUT the hotel and everything in it is very very expensive. Watch out for the hefty room tax and also check bill thoroughly; I had a few random items added to my bill which were not mine (corrected immediately on request). Concierge service let itself down a bit by not answering my enquiries prior to my arrival about New Years Eve events.