This is the best hotel we have ever stayed in. We received an upgrade to a courtyard room on arrival and things just got better and better. The food is out of this world and the hotel staff are so good. We did not once meet anybody who was less than pleas... read more

This is a fantastic hotel, the food was amazing, the staff were brilliant.

I took two small children and the staff and the facilities were great, we were there when hurricane Dean hit Mexico and the hotel kept us informed well ahead of the hu... read more

This is a great hotel situated in Playacar which is a gated complex of hotels close to Playa del Carmen. It is part of the Riu chain of hotels.

The hotel looks great as you approach it; it is very clean and fresh looking with beautiful garde... read more

We visited Riu Palace in July this year. What a fabulous time we had. We were a group of 12 with ages ranging from 2yrs to 62 yrs and everyone loved it!

The food was fantastic, the main buffet restaurant always had plenty of choice offering d... read more

This is a lovely hotel. As soon as we arrived we were greeted with cold flannels and a welcome drink.

We were on holiday for our anniversary and we asked for a room upgrade and were given a room close to the beach end of the hotel, with a gr... read more

The best holiday and resort I have ever been on.

Staff and animation team extremely friendly and can't do enough to help you.

Because it's geared up for the American market the service is fantastic and there is something new to d... read more

I thought that the holiday was exceptional. I was the blushing bride and my new husband was the most relaxed I'd seen him. The hotel was wondrous and I felt my heart soar every time I spied the delicate array of hospitalities which were presented to us ev... read more

This is a wonderful hotel...the food was amazing...the highlights for me were the smoothies at breakfast (esp. The green one, the healthy drink!)And the pasta stations at the evening meal , the fish, and the pasta restaurant at lunch time....the hammocks ... read more

I have just returned from the RIU palace in Playa del Carmen, in Mexico, where my family and I stayed for two weeks.

I cant really say a bad word about the hotel, everything was spotless, the hotel was gorgeous and there was a lot going on, to... read more

This 5 star hotel was well beyond expectations!

The room was a junior suite as standard and was spotless. There was plenty of room and the mini bar was topped up every day (the brochure said every other day!)

The hotel staff ... read more

A fantastic holiday we actually went in 2003 but this site does not allow that date, but we had such a lovely holiday and service was out of this world at a fair price too. 2 weeks for 1200 pounds all in and I mean all in.

Drinks, food galor... read more

We last visited the Riu Palace 3 years ago. We have rebooked for next May. The service is excellent.

We are gold class members of the Riu chain so have visited many of their hotels all with excellent standards but this hotel stands out from al... read more