Royal Hotel Scarborough

Booked this hotel as a surprise for my husband, it was certainly that, but not a pleasant one. When I went to our allocated room I was very disappointed to say the least, it was very cramped, dark and dismal, and certainly nothing special, considering I had booked a Royal room, which from the pictures looked wonderful so don't be misled!
I proceeded to reception to convey my disappointment, whereupon after much discussion and very little help, I was offered two other rooms to view. Upon doing so they were not much better, with old stains/spill marks on carpets, stain on duvet cover, scuff marks and paint coming off skirting boards and in need of a good make over, nothing inspiring in these rooms. All 3 rooms I viewed were very tired. When explaining I was still not happy and considering not staying at all, I was told I would still have to pay the total bill, as I had not given 72 hours notice, how could I, I fully expected the rooms to be of a better standard. By this time it was 3.45 in the afternoon (rooms not ready till 3pm) and we were getting nowhere, so we decided on a room which I was told was the better of the 3, we then had to wait another 20 min for the room to be finished, as it had not been booked out for that day (obviously) even then, when entering the room and opening the window we were plagued with flies, room not very clean overall, very dated etc but unfortunately with very little choice this would have to do.
This hotel was very overpriced based on the standards I found, we will not be staying here again.