Spring Hotel Bitacora

2 readers found this review helpful

Spent two weeks here in October with the family. Best Hotel that we have been to yet. Lovely and clean, pool area was spotless. Staff were very helpful and the sports people were super - we had lots of laughs with them - they really made our holiday. The pools were lovely - especially the one with the chute,the children were in it the whole day. There were plenty of sunbeds, but if you didn't get up early with the rest you had to take pot luck, but apart from that it was lovely. The food was great, roast beef, turkey, chicken and lamb, we were spoilt for choice, also fresh salmon and prawns. It is very central and on the flat so you have not to walk very far to get to the shops etc. The buses stop just across the road for the Parks - Siam Park and Aqua Park etc. The local buses are just around the next corner and are great especially if you get a Bono card.The fridge is empty and costs a euro per day as is the pool towels. We had a lovely time and will be going back again.

3 readers found this review helpful

We stayed at the Bitacora for one week and thoroughly enjoyed our stay. Even though it was October the weather was lovely. It is a great holiday for families, as it has many activities including a waterslide, minigolf, and even an play-area. The rooms are lovely and spacious with two beds and one sofa-bed.
The restaurant inside the hotel is superb, with a great variety of food to choose from in the buffet. There are numorous flavours of ice-cream to choose from.
Just along the road from the hotel there is a fantastic minigolf course, many shops and restaurants including an indoor undergroung shopping centre. There are at least two good value super-markets near-by. The hotel is also very close the beach.
Overall, the hotel is abselutely brilliant, and we would love to go again.

5 readers found this review helpful

Well what can I say...room was large, the largest I've had in a 4* hotel, meticulously cleaned every day (as was the rest of the hotel from reception to the pool areas). The food was great, wonderful choice for both breakfast and dinner. The staff attentive although service from the bar in the evening can be slowish if you are sitting on the terrace. The pool areas well managed, no problems getting sunbeds (don't have to get up at 6am !!!!). The location good, just an easy 10 minute stroll to the beach which is wonderfully sandy right down into the sea too and convenient for any number of bars (including some aweful 'British' ones but they are easy to 'avoid'). The entertainment generally of a good standard for those not wishing to venture out in the evening, although why it starts so late (10pm) I have no idea.
Overall a wonderfully relaxing and even lazy holiday - just what we were looking for - but beware the sun is very hot from 12:30pm to 3:30pm if you lay out in it !!!
Will we return - I certainly hope so.

15 readers found this review helpful

Just returned from a 2 week holiday in Hotel Bitacora. This is the first time my wife, 5 year old boy and i have went to a hotel on half board basis as we had a bad experience some years ago staying half board in another resort.
First impressions last and this really does.The rooms are super and i don't think you can ask for much more - there was space,cleanliness all you need for the amount of time you spend in your room.
The Restaurant - well what more do you want? No-one staying here could never say there was nothing for them to eat.The food was great, we have a 5 year old boy and even he had something different every night.
The staff are so helpful and friendly, from the waiters to the maids who clean your rooms.
The pools are very big and suitable for all ages the way they are laid out, the life guard who looks after the slide always seems to be aware of what is going on around him.
We came home and we all agreed that this is the best holiday we have ever had, and i can honestly say that the hotel was the main reason - even our 5 year old boy who has been to Alcudia the last 3 years with us said"this is the best holiday ever".
I would strongly recommend this hotel to anyone - couples or families you will have a great time.

2 readers found this review helpful

We spent two weeks at the hotel Bitacora from 25th July. We had a fantastic holiday and loved the hotel. Everywhere very clean, staff very helpful and friendly, and food excellent. The hotel is in a great location very central and in a really nice area.
I must dis-agree with the previous reviewer who must have been there at the same time as us. This isn't a quiet hotel, but we certainly never experienced larger louts or unruly children. We have a 10yr old son and from what we saw most of the children were well behaved, there were a lot of children in the hotel but we never saw or experienced any problems. There were a few kids running in and out and playing just after the show had finished on some evenings, but nothing that you wouldn't get at any hotel, we have certainly seen worse behaviour in the past !
The pool area is very hectic and busy but that is to be expected during the school holidays. There were no inflatables in the main large pool, we saw the life guard telling people off for trying to take inflatables in there on several occassions, there were inflatables only in the smaller kids pool. Getting a sun bed is a pain as people reserve them early, but we find that everywhere we go, if you want to choose where you sit you have to get up early !
We would recommend this hotel to anyone who wants an enjoyable family holiday.

2 readers found this review helpful

We had a two week stay at the Bitacora from the 28th July. The hotel was immaculately clean, as were the rooms although they could do with updating. The sun bed farce was comical and provided us with entertainment every morning!! We only used the pool on return from the beach so it didn’t bother us!
The food was acceptable but in the second week became boring and not so well cooked!! Also it was all over the place getting meat from one place veg from other etc etc kid’s meals from yet somewhere else. The waiters/waitresses couldn’t wait to clear your plates as soon as you put something down they tried to take it away, finished or not!!!!
Getting back to the pool, it’s a wonder that someone has not been hurt or worse as there is a total lack of supervision! One lifeguard whose sole duty seemed to be controlling the water slide queue. Although signs forbid inflatable’s diving etc. these were in abundance causing lots of problems for young children in the pool. Also so many sun beds directly at the pool edge!
Be wary if you want a quiet hotel! As this one is definitely not! And while we were there it had its share of beer swilling idiots in football shirts and their loud/foul mouthed ignorant kids in tow some of whom took to jumping in the pool fully dressed at 11pm whilst their parents sat drinking there selves into a drunken stupor every night (and day!!)
All in all a good holiday but would not return to the Bitacora a 4* it is not! Much prefer the Siesta (opposite) which definitely is a 4* still……. Nothing ventured nothing gained!

1 reader found this review helpful

When arriving at this hotel i thought it looked very nice. Walked into reception and it was very nice. Waiting to be served at reception for 10mins. There was a few familys infront. On a busy day you would think there would have more than two staff dealing with reception. But no need to complain over that. When i got into the room it was clean and tidy.
Stayed in the hotel for a week.,
The food was nice. One night coming back from pub i was walking up an corridor and there was a cockroach on the floor dead.
The weather was nice so you could sit arround the pool
The price of drinks where good. The bar inside was nice aswell.
Overall the place was very nice.
On the last day there was a big cockroach in my bathroom on my tooth brush,. So i left it and got out stright away.
Overall nice place

3 readers found this review helpful

Just returned from a fab 2 week holiday at the Hotel Bitacora all hotel staff were very friendly and hotel very well maintained.
Rooms were very spacious and clean with a tv in every room bbc, itv and cbbc , great for the kids while your getting ready. Each room had a mini bar that you could have emptied and you could use as a fridge for 2.50 euros per day, and a safe deposit box.
Food was excellent plenty of choice, carvery, salads and childrens buffet etc, men have to wear long trousers for the evening meal however did see some men in long cropped trousers. A variety of activities going on throughout the day for the kids, ball pool, mini golf, and competitions. Also lots of activities for the adults to get involved in, pistol shooting, archery, killer pool, rifle shooting and french boules.
There are 2 large swimming pools and a water chute and getting sunbeds was not a problem.
Hotel is in a good location, lots of shops, bars and restraunts nearby, can understand why people return to this hotel year after year.

Accomodation : We have visited this hotel 5 times in the last 3 years, this year the room had been redecorated (8th floor) view of resort and pool was superb. Room was very clean, towels changed daily.
Hotel staff : Very friendly and approachable, especially the restaurant and reception staff, they greated us as long lost friends on arrival.
Food ; QUALITY AND VARIETY WAS EXCELLENT, all aspects could not be faulted. I can say no more!!
Pool : Sunbed allocation was a negative . people reserving sunbeds from 0500 hrs from every location ( pool view rooms are recommended)
Tip : would recommend a 'spring hotel' card, all drinks from bars, restaurants, mini bar subject to 15% discount.
Overview : The hotel is excellent and provided one of the best value for money locations we have visited. Would definetely recommend to a friend.

1 reader found this review helpful

We have stayed in this hotel seven or eight times over the past years, i would really advised poeople to go there because the staff and management are efficient and helpful in particular the dining room staff with head waiter Arsenio most courteous and helpful. There is all plently of food with wide variety to choose from. My favourite was the grill where every night there was fresh fish and meat ( Steaks and chops etc) available
The cleanliness of the hotel is brilliant, you get your towels and sheets changed every day and the room is always spotless, the rooms are also spacious.
The Pool is a bit of a problem because there is not very much space between the sun beds but there is no problem trying to find a bed. It is ideal for children
The entertainment for the children is brillant during the day and in the evening there is always a mini disco,also there is a mini cinema for the children . Some of the evening acts are disappointing however there are plenty of cabaret bars etc within in a few minutes walk of the hotel.
The Beach is about a five to ten minute walk, i would advise you to visit the pool bar
because it is reasonable with there prices.