Laguna Vista

2 readers found this review helpful

Rude, unhelpful reception staff when we arrived a 1a.m. Food luke warm and poor quality. No vegetarian main meal option. Main bar staff rude, unhelpful, miserable looking and serve Italians and Russians before English guests. Only bribes in advance get you good service in the restaurant, bars and on the beach. Which way restaurant filthy and poor service. Belongings moved by beach staff when you are in the sea, so that Russians and Italians can have your sunbeds - bribes again. Agressive and bullying guests left unchecked by hotel staff. Hotel looks good but overall, an absolute disgrace of a hotel and watse of money.

2 readers found this review helpful

just come back from laguna vista beach in sharm food was disgusting inthe all inclusive deal also drinks were as well both my husband and myself endedup with bab stomach and had to go to the clinic which cost us over £400.00 each people who worked in hotel were freindly and helpful the dua dua italian resturant was lovely and it it is imaculate but not included in the all inclusive deal but u do get one free meal a week will never go back to laguna vista or sharm apart from the sun might as well be at skegness

2 readers found this review helpful

we had a fantastic holiday at the garden hotel. we have 4 kids aged 7 to 15 and all had a great time. the hotel and room was great. the kids were entertained with water polo, wind surfing and snorkelling. the food was good ( if u want english breakfast go to benidorm!!!) our kids love trying new foods and don't expect to find english foods on the menu. it was hot and sunny and we would certainly go back. just be careful of the beach towel situation as they do try to con you to have to pay for a towel card!

16 readers found this review helpful

Just got home from Laguna Vista (Beach Resort). It was our 3rd time at the hotel and as with the other two times, it was a fantastic holiday.
The snorkelling in Sharm is the best in the world and even a 5 minute walk into the sea opens up a new world. A great place for kids and adults to appreciate the sea life.
The staff in the hotel are very friendly (take into account that they are away from their families for 40 days at a time). They remember us year after year.
You really have to find your own entertainment in the evenings but you have to be a boring person not to be able to find something to do in Sharm. A good tip is to ignore the Italians; they think they own the place. The food can become repetitive but there is a choice of veg, fruit, meat, soups etc. There are plenty of places to eat outside the resort though so you can mix it up.

6 readers found this review helpful

i went with my wife to the laguna beach garden hotel,the room was large and clean with a tv,safe and mini fridge.the problem was that the fridge was empty.the bathroom was large and clean with sink,toilet and walk-in shower.the room was cleaned every day and the cleaner was cheerful and friendly as was the bar staff by the pool.the problems we encounted were as follows.the food in the restaurant was bland and repetative and at times cold instead of hot,some of the waiting on staff could not speak or understand english.the entertainment in the evening was non-existent you had to go to the sister hotel across the road if you wanted any.everyday at 4pm the staff fumigated the whole of the pool area and the whole area was cloaked in thick grey chocking smoke.(vacated pool area prior to 4pm)we went on a jeep safari (independantly booked)and had a brilliant full day out,food included plus camel ride.other problem,i used local bank atm machine,machine kept card had to go to bank dy after to get card back.

9 readers found this review helpful

Overall my boyfriend and I had a brilliant holiday in Egypt, however we did find that we has some major disappointments with the hotel. I don't want to fault the hotel too much as it is beautiful, the pools are lovely, the rooms are spacious and clean and the staff are brilliant. However we were very disappointed with the all inclusive deal as there was a very limited selection of drinks which you could get for free. I can understand the use of using local products and the extra charge for international brands however I do think that it was shocking that you could'nt even enjoy a glass of local wine for free except at meal times. Also the fact that in the evening you were limted to only the lobby bar for free drinks means the nights can be repetitive and quite boring, especially with the lack of entertainment.
My boyfriend and I never had too much of a problem with the food except I would agree that it was often cold and extremely repetitive, although there is a nice pasta station where you can chooso what you would like.
We visited the Italian restaurant twice and found the food to be nice there although we were disappointed with the fact you could only go once for free and there was a very limited set menu for all inclusive so we did end up paying on both occasions however it was very cheap and really worth a visit.
During the holiday we never encountered a problem with any of the Italian or Russian guests or with finding a sunbed around the pool. Although if you want one of the four poster beds you would have to get up early.
The staff were always very friendly and helpful especially the man who works on the dessert counter in the restaurant. The desserts were definately the highlight of the meal!
Through Thomas cook we went on a couple of excellant yet expensive trips. We did the snorkelling trip to tiran island which we found to be great value for money and you are provided with all the equipment plus food and drinks upon the boat.
We also went on the flight to cairo which was an excellant day but quite pricey. The Egyptian musueam is fascinating and the pyramids are a must see. We had a brilliant lunch in the hard rock cafe on the bank of the nile.
Outside of the hotel there a few shops but the owners are extremely forceful at getting you into the shop and once you are in it is difficult to leave. Also beware of all the shops selling perfume which are supposedly family businesses who make their own unique perfumes yet all of the shops sell exactly the same things. Despite this some of the perfumes are lovely and if you want to buy any i would recommend the shop within the hotel.
All in all we did have a lovely holiday despite also suffering from a bit of a upset tummy. I would recommend a holiday to egypt and even to this hotel though personally i don't think that i would return.

7 readers found this review helpful

this resort was clean but there were many little repairs needing done all around the place.
all rooms looked the same and we did get lost a few times when we did head back to the room...hallways, stairs, windows etc. all identical

the British pool where we spent our week had dozens of broken sun loungers (which had been reported several times by holiday makers over a course of 2 years but still hadnt been replaced or repaired). the pool edge had raw broken edges which were potentially dangerous and the marble paving around the poolside is a serious concern as on my first day i nearly had a bad fall as it became like an ice rink when wet.
our room was nice and it was reasonably clean. again a broken light fitting in the bathroom and food spills from the previous tenant hadnt given us a good first opinion. this spillage was still there when we checked out.
the staff were so nice, they bent over backwards to make sure we had a good holiday and were always chatting to their guests, making them feel welcome.
the food was lovely, always plenty of choice and they had lots of regional cuisine on offer.
the entertainment was ok but they seemed to cater more to their italian clients.
the highlight of our holiday was off the resort...the quad biking through the desert...a must during a trip to sharm..£20 per bike for over an hour is great.
just dont go on the camels out in the streets of sharm...they will charge you the earth for 5 mins, but the organised camel trip in the desert is fantastic.

3 readers found this review helpful

Luckily the hotel and the high standard of cleanliness/wonderful landscaped areas along with helpful staff has enabled me to give the holiday a rating of 8/10. Our bungalow was wonderful, however if I was asked about the food it would be another matter altogether.
We found breakfast and lunch acceptable BUT the dinner in the evening was very disappointing due to the fact that they stood the "heated" tureens out on the verandah in the evenings where they caught the wind thus causing the heating to go out under the tureens making the food either just warm or cold. Not very pleasant. The chefs were told about this by guests but nothing changed in the time we were there.
We have been to other Sharm hotels and found that the choice of food and the way it was served was 100% better than the Laguna Vista.
Wont be going back here in a hurry, which is a great pity at the hotel and facilities were superb.

14 readers found this review helpful

we went as a party of 6 (5 adults 1 child) we all thoght the hotel was amazing we stayed in the bungalows as appose to the main hotel building which were brilliant, cleaned everyday and very spacious couldn't fault (although if you have young children probably not the best as they had 2 floors and no way of blocking of the stairs). all the staff we came accross were very helpfull and polite and were more than happy to help. we went on the beach a few times to do some snorkling which was brlliant you can either swim straight from the beach or go along the piers, the water is really shallow but still really good fun and there are plenty of loungers on the beach never had a problem getting one. although we went all inclusive there were things that were not included like the cave bar hence why it was always empty there were also a few restaurants near the beach which were on the grounds of the resort but are not included. there are sheisa tents on the grounds which again you have to pay for but well worth the money, a nice way to end a busy day relaxing drinking tea listening to bob marley and having a smoke. the food was great every day there was something different sooooooo much to choose from (only 1 of us got ill during the holiday). just outside the resort there is a shopping area and a few restaurants and fast food chains (mcdonalds, kfc) if you fancied a change. its was nice to adventure out of the resort and have a look round the shops which are open really late they are literally opposite the resort. we would all highly reccomend this resort and cant believe some of the other reviews which say nothing but bad things about it honestly coudlnt fault anything had the best holiday ever and cant wait to go back there.

3 readers found this review helpful

The hotel has a fabulous location and a wow factor, but the food leaves a lot to be desired. Poor quality and choice meant we ate out 4 times which we never do on all inclusive holidays.
one more thing to note, the hotel has 316 rooms, 160 of these are allocated to an italian tour operator every week so everything to do with entertainment, games etc is geared towards the italians