Flamingo Oasis Benidorm Hotel

Excellent hotel overall, extremely clean, friendly staff, food and drink great, the only negative we could find was that we wished there was more of a dress code in the evenings for dining - some people looked like they'd rolled straight off a sunbed!
We had mixed feelings about coming here because of some of the negative comments, however, we were pleasantly surprised so all I can say to people is its definately worth giving it a try!

Just returned from an eleven night stay and what a disapointment. You have to que for everything. The lifts were a disgrace waiting over twenty five mins to get anywhere at peak times. The food was extremely repetitive and if it hadn't passed through the fryer it wasn't served, even then the resulting food was soggy. Lunch was literally what you had for dinner the night before. The pack lunches was tinned pate and rock hard bread rolls. If you expecting a four star dinner standard then you will be extremely disappointed. No dress code at dinner, people would leave the pool at 7pm and come straight in, paper table cloths and miserable overworked staff.
Children were allowed to roam wherever even though signs were displayed stating that children should be accompanied at all times.
The pool looked nice however we couldnt get to it as the loungers were reserved by people all day even if they had left for food or gone for a walk, and if you werent on the starting blocks at 0830 you would stand no chance of getting a slot or a lounger. Also a distinct lack of shade meaning you were baked all day.
The only up side is the rooms are nice and large if you have a family, and the cleanliness could not be faulted. Benidorm is a great place but I will be most definately going to a different hotel next time. To sum it up if you want four star service and people then go elsewhere, if you want to lie by the pool all day, get drunk, eat fried food, have entertainment all day until 1.30 in the morning and have kids running under your feet and screaming and shouting all day long then this is the place for you.

Just spent 2 weeks and the hotel food and staff and entertainment were superb - the downside was the lifts we stayed on the 6th floor of this 25 storey building but still waited on several occasions up to 25 mins for a lift. Not ideal as we have a 1 year old, 7 and 10 with all the baggage that you need to make a journey to the pool, bar, anywhere. I reported this several times to the hotel as they really need to be making special arrangements for people with buggy's and wheelchairs. Unless you were up at 8.30am ready to run for you sunbed - forget it - the same in the evening if you hadn't eaten by 8pm and ready to watch the night time entertainment you din't stand a chance of a table. Dissapointed with Thomson reps and the kids clubs - I booked this because they had kids clubs but my kids never went as it was indoor activities (crafts) and that's not what I expect from a kids club. Reps seemed lethargic and not interested in our needs.

if u have children keep them away from the thomas cook childrens club,one of the staff was very abusive to our children and others and often seen in the hotel drunk hanging around children, the member of staff had took one of our children a 15 year old boy across the road to another bar and was buying him beer and cigarettes and had also been seen by others staying at the hotel kissing and holding hands. the rep was giving our lad vodka in water bottles so we had no idea until the night he was being sick and had told us what was going on. the rep had also opened a fire door in the disco area on our last night in one of her drunken states which allowed our 3 year old boy to run through which lead to the main road. this is not what we expected from a kids club rep provided by thomas cook to look after our children when having to pay extra so they could be included in the activities provided at the hotel.apart from that the hotel was very clean and efficiently run,the food was very good with lots of choice.

We have just returned from a great 14 night stay at this hotel. Hotel, food, entertainment and staff were outstanding and we did not want to come home. We met some great friends and plan to keep in touch. Our 2 children (age 8 & 6) cried when we had to come home (so did I!!). I cannot say anything bad about the holiday. The Thomson reps and the hotel entertainment staff were brilliant and work extremely hard. What a great place to go - we would recommend to anyone and would definately be returning. We also visited Aqualandia and Mundomar which we advise are a must for anyone visiting Benidorm.

i've just come back from a week at this hotel and the only bad points i can make is the wacky race's for table and chairs in the everning they just didnt put enough out and if you didnt get down to the pool 1st thing you couldn't get one!!!!! but on the upside the rooms were very spacey and kept clean along with all the communal area's, the staff where brillant they couldn't do enough for me and where very firendly. i would say its well worth going to this loverly hotel its brillant for faimlys specially with young children as the entertaiment staff are very good with them and put their all into every show etc............

spent 10 nights at flamingo oasis.excellent family hotel theres something for evrybody rooms are very clean and spacious all public areas are kept spotless all staff were friendly and willing to help with any problems. food was plentyful with something for evry taste. Animation team worked very hard to keep evryone happy especially the younger kids, but also new how to raise a smile on us older ones to.couldnt fault the hotel all in all great hotel for familys of all ages

me and my fiance stayed at this delightful hotel for 1 week prior to my birthday and i must say it was brillient. The hotel itself was lovely. clean. well decorated and big enough to accomadate all the guests. with 24 floors worth of rooms the lifts were acceptable, obviously during hours of dinner slightly busy but that is to be expected. the room was very large with a bathroom well above average size. could easily accomadate a family of four, obviously with just the 2 of us it was pleanty big enough. fantastic veiws of the pool area but a few buildings past that but being in a built up area that was also to be expected. pool area was large and sun beds always available, not being aloud to enter pool area before 8.45 did help with space being available well into mid morning. pool was cold first thing but with perfect positioning you have sun straight through from 9am till mid evening. bars and restaurants were well kept. with a wide range of beverages esp for all inclusive bars, different cocktail each evening. restaurant appeals widely to families with many english inspired dishes but with a different theme each night there was always some variety and local dishes. always pleant of food through all 3 mealtimes and wide range of opening hours. the hotel is well located just 5 min walk from beach with beautiful blue sea and 5 mins from aqualandia and mundomar which are great for days out. costing us only four euros in taxi fare there as it is on a hill but very easy walk back to the hotel. benidorm centre is a fair walk along the beach but we managed it and it is a pleasant walk. supermarket across the road from hotel if you feel the need for one and pleanty of bars and restaurants in surrounding area. entertainment staff were amazing shows everynight and they never failed to please. brillient dancers and singers amoung them and a pleasure to watch. very family orientated hotel but for a couple we thoroughly enjoyed ourselfs and by far the best holiday weve had in years. strongly recommend for a holiday!

we have have just returned from the flamingo oasis as a family group of 6 spreading 3generations. we found the hotel very clean, although there was a strange aroma on the 22nd floor. we found 99% of the staff were fantastic only 1member of staff appeared to need an attitude overhall, (one of the male reception staff). The rooms are very spacious and the bathroom was also.
The food was plentyfull and there was always something even for the pickiest children mainly our 4yr old. The entertainment staff were absolutly fantastic they were on the go allday and seemed to enjoy everything that they were doing they were worth there weight in gold they made our holliday and the children loved them.
The only thing that did get a bit frustrating was the lifts they need reprograming as when one arrives at the ground floor the rest stop at what everfloor they are at and you have to wait for the full lift to go befor you can set them going again. having said that would definatly go back.

This is the second time we have stayed in the Flamingo Oasis.We always travel as a large extended family and have found this hotel is suitable for every one in our group.The hotel is kept very clean which is down to the domestic staff who are always working hard to keep the hotel spotless and everybody who works in the hotel are very polite and helpful.The entertainment staff are the best part of this hotel and deserve a big thankyou from all of us as they kept us amused through out the day and night from games to shows they are outstanding never failing to amuse us. Unfortunatly there is a bad piont this year and it was the meals,they seemed very repetative this time round.
A"BIG THANK U" to the entertainment staff David,Lisa,Natalia,Stephaine,Mr Mike,Danny,Andy,Jordan,Mike and Lucy you made our holliday.