Food very good provided you stick to mexican. If you eat 'American' you will come home the size of a barrel. The staff are very caring and cannot do enough for you. However, sun beds appear to be at a premium due to fellow guests requiring two each. Ru... read more

We went to this hotel in March this year, having never been to Mexico before we were a little unsure what to expect. The hotel was great, the gardens were fantastic and the staff really worked hard to keep the hotel up to a high standard. My husband is ... read more

The best holiday ever!!!
Mexico is the furthest place Ive ever been even though am only 17, but it was worth it. Mexico is the best holiday I have ever had it was amzing, I went to the Quetzal Hotel with my whole family (there was 27 of us all toget... read more

Just fantastic, helpful staff always entertaining, lovely rooms, great beach/pool, brilliant food and selection of drinks...cannot go wrong with this one! Can't wait to go back! It made our honeymoon! ... read more

Hubby & I have just returned from a 2 week stay at this hotel and I have to say that it is the nicest hotel I have ever stayed!

Food was superb from the main buffet restaurant to the 5 a la carte restaurants (you even got to taste caviar in t... read more

Wow! I can't express enough, just how fantastic this holiday was.

My husband, myself and our 2 children (12 & 7) all had the best holiday ever.

The hotel was perfect, beautifully incorporated jungle; the children loved walking ... read more

Went to Mexico as a pre-Christmas treat and chose this hotel based on these reviews.

They were not wrong; the hotel was fantastic best hotel I have ever stayed in!!

Excellent choice of 6 restaurants where the food was always good... read more

We went to the Tucan in July and had a great time.

Cancun airport has greatly improved since the hurricane in 2005.

Hotel lovely very big, food was good but cold in most restaurants. Pool huge, warm as a bath, pool bar good cool... read more

Have just returned from the Iberostar Toucan hotel in Playacar. We were greeted with a welcoming drink on arrival and shown to our apartment. The hotel is in a beautiful setting and is set on the beach. The swimming pool is a good sized and there is alway... read more

We booked premium seats, and had a fabulous flight. Moet Chandon on the way out! The food was fantastic, and loads of leg room.

The hotel was wonderful. Spotlessly clean, and the food was excellent.Superb choice of restaurants, Japanese, Mex... read more

We was really looking forward to this holiday we have never been to Mexico before this was a big holiday for us.

There was I my husband and two children and my mum and dad. My mum booked this holiday a year ago and booked all of us to have pre... read more

Can't really say good enough things about this place, I think the other people who have reviewed earlier have pretty much covered it all.

We got married there and it was fantastic, everything ran smoothly and it was such a lovely holiday/hone... read more

After staying at the Riu Cancun in January and had had a good stay I knew what to expect, but this hotel just blew me away.

The main thing that made this holiday was the standard of service at the buffet restaurant. Not having to get your ... read more

We have been to 2 other resorts on the Mayan Riviera, and found this one to be the best of them all.

The atmosphere whether during the day, or evening, is the best you could ever find. The food is fantastic with everything you can imagine ... read more