Victoria Palace Hotel

6 readers found this review helpful

My Advice to everyone Please Please dont go to the Victoria Palace. This is a 4 star + on the outside but not even a 2 Star on the inside the rooms are dirty and dont get cleaned my bathroom was not touched for 6 days until i complained. We went on the 15th sep to the 29th... more

5 readers found this review helpful

just got back from victoria palace ? they get better treatment in prison, we checked in at 4am and where given a bag each with a dried up sandwich a warm bottle of water and some fruit we where amazed there wasn,t anything to make a hot drink in room . in the information... more

6 readers found this review helpful

Never in my wildest imagination would this hotel be described as 5*, it tends to be insulting to a 3* hotel. I repeat what other reviews state. The rooms are sparse and filthy, you feel like fleas are jumping out of the carpets, beds stained, bed linen is stained, does not... more

2 readers found this review helpful

I read most of the reviews before we went, but as a freind had been last year and enjoyed her stay there plus i had seen her photos i booked myself, partner and 7 yer old son anyway, it is lovely hotel but the service lets it down. When we got to the reception we were... more

Just returned, please observe this warning, NEVER stay here! The service is very poor, almost non-existent and on the rare occasion it is provided VERY rude & offensive staff. The food - breakfast or dinner was so poor even though we'd stayed 1/2 board couldn't eat and... more

1 reader found this review helpful

stay away from this hotel or go at your peril. this hotel is a disgrace the service is so poor for the rating you would get better service at british rail cafe. first morning to breakfast you couldent find a cup or plate to eat off stayed ten minutes and walked out didnt up... more

Just got back today and had a good time. However, would not recommend the hotel to anyone as we found a lack of organisation and poor service there. On Wednesday last we did not receive any hand towels and I complained on Thursday at 16.30pm approx after we still had not... more

6 readers found this review helpful

We have just returned from our second vistit to the Victoria Palace. We went for one week in Sept 08 (see the review on this website) and loved it so much that we booked up straight away for 2 weeks in June 09. We had a brilliant time everything was just as good as we... more

5 readers found this review helpful

this hotel was stunning,it was wow when you walked through the door,the hotel staff were helpfull when we needed them,sorted a problem with our transfer.The rooms were cleaned and towels changed daily.rooms were large and well furnished.The food was beautiful both day and... more

1 reader found this review helpful

Hotel looked great when we pulled up on the coach But that is where the good finishes and the bad starts. When we booked we asked for no higher than the 4th floor we ended up on the 8th floor with no balcony just a 2'x 2'opening part of an otherwise large window. After a... more