I WOULD NOT RECOMMEND THIS HOTEL IT IS NOISY FROM THE GENERATORS, THE PEOPLE ARE NOT VERY FRIENDLY OR HELPFUL. WE WERE TREATED VERY POORLY IN CERTAIN SITUATIONS. THE FOOD WAS GOOD.... read more

JUST RETURNED FROM TUCANCUM BEACH HOTEL IT WAS FABULOUS. THE STAFF WAS VERY FRIENDLY ,THE ROOMS WAS LOVELY AND CLEAN .ONLY ONE HOUR ENTERTAINMENT A NIGHT BUT VERY GOOD .ALWAYS SOME WERE TO GO LOTS OF BARS COCO BONGOS MUST GO .... read more

Me and my partner stayed here for 2 weeks and thoroughly enjoyed every minute of our stay. The first room we had was on the ground floor but the shower kept flooding the bathroom, so we asked for another room and management then moved us up to the 6th flo... read more

This was the 2nd time we went to Cancun and the second time we stayed at the Tucancun. We went during the American spring break (which was the intention!) and the place was buzzing with students, there were families there too!

We had a great... read more

The best holiday of my life! From the minute we stepped onto the plane, I honestly cannot find fault our holiday in Cancun. The people of Cancun were without doubt the friendliest and most welcoming people I’ve ever met.

Our stay in the Tucan... read more

Room large and comfortable but in need of refurbishment (even though we were in the recently refurbished rooms). Staff very friendly. Good location. Quality and variety of food poor. Only 2 restaurants open at a time, which frequently meant queues forming... read more

This holiday was fabulous!! It was our first time to Cancun and definitely won’t be the last.

The hotel and rooms were very clean, friendly and polite staff and the pool areas spacious and tidy.

It was in a prime location on the ... read more

Absolutely brilliant holiday, would definitely go back, recommend to anyone, may even see you next year! Staff, food, rooms, pools, bars all absolutely excellent, you must go! Only downfall was the drinks, all local so not as we know them (no Jack Danie... read more