Helios Spa & Resort Hotel, Golden Sands, Bulgaria

Hotel Information

Recent Price: £28
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User Rating:
5.5 / 10
(20 User Reviews)
Hotel Class: Helios Spa & Resort Hotel Studios ReviewsHelios Spa & Resort Hotel Studios ReviewsHelios Spa & Resort Hotel Studios ReviewsHelios Spa & Resort Hotel Studios Reviews

Hotel Description:

The Helios Spa & Resort is a brand new luxury 4-star spa hotel, built in 2003, with some of the most breathtaking views of the Golden Sands Resort. Together with the extensively refurbished and redesigned Crown Plaza 3-star hotel, Helios Spa & Resort offers its discerning guests a wealth of leisure facilities, including a spectacular spa and wellness centre. It has a fantastic location just a few minutes walk from the lively center of Golden Sands.
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Helios Spa & Resort Hotel Reviews

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" Holiday from Hell...Gutted "

Where do I start!!! I've never been so badly treated at a Hotel in all my life...Paid for a 2 week holiday here for my 10 year old daughter & myself. Arrived just before midnight on Monday 6th - left Friday 10th (this being the earliest flights I... read more

Advice: Just don

Activities: Can

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  • User Rating:
    1 / 10
  • Date of Holiday:Apr 2009
  • Board Basis:Bed & Breakfast
  • Tour Operator:Travel Republic

" We stayed in the 3* (no choice when... "

We stayed in the 3* (no choice when we booked online). Rooms were OK although cock-up with booking when we arrived which we had to be very assertive about getting sorted.
Restaurant was ordinary and should be renamed from Gourmet to something... read more

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  • User Rating:
    4 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:All Inclusive
  • Tour Operator:Balkan Holidays

" All inclusive? Never again. The only... "

All inclusive? Never again. The only soft drinks allowed are Pepsi cola (only in restaurant everywhere else is just cheap poor tasting cola), cheap fizzy orange, cheap fizzy lemon and lime, water. The only alcoholic drinks are local vodka, rum,... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:All Inclusive
  • Tour Operator:Balkan Holidays

" just returned from Helios Spa (16th... "

just returned from Helios Spa (16th aug 08) on an all inc basis. Stayed in the 4* part of the hotel, room was of a very good standard (maid in every day). The food was varied but sometimes not overly hot. The hotel was generally very clean and the... read more

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  • User Rating:
    8 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook

" We stayed here for 1 week.
We... "

We stayed here for 1 week.
We arrived at this hotel at 2am in the morning. We had just a roll on the plane at 6pm.
We arrived at the airport about 11pm. We sat on a coach for about 2 hours, while taking others to their hotels, never again.... read more

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  • User Rating:
    5 / 10
  • Date of Holiday:Jun 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook( Balken tours )

" I might only be 14 years old but I... "

I might only be 14 years old but I have very strong opinions over this hotel, I thought the staff were so rude there was only a few who were polite such as the bar staff and waitresses.

The shower was full of grime and the carpets were... read more

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  • User Rating:
    4 / 10
  • Date of Holiday:Sep 2007
  • Board Basis:Bed & Breakfast
  • Tour Operator:Balkan Holidays

" 7/10 for Helios spa not Helios park... "

7/10 for Helios spa not Helios park (didn't stay there but didn't look nice)
4/10 convenients to towns
1/10 Hotel food

Ok - I'm going to write as accurate a view as possible.

Firstly- I do not recommend travelling with... read more

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  • User Rating:
    7 / 10
  • Date of Holiday:Aug 2007
  • Board Basis:Bed & Breakfast
  • Tour Operator:Thomson

" My partner and I have visited this... "

My partner and I have visited this hotel twice in two years and will be going again next year .

The actual hotel and amenities are fantastic. All 3 pools are very clean. The staff and animation team are all excellent at their jobs.
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  • User Rating:
    9 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Half Board
  • Tour Operator:First Choice

" A party of 3 arrived at 1am on the... "

A party of 3 arrived at 1am on the 12th June to find 2 single beds and one sofa which wasn't made up to sleep in. Reception put the 3rd person in to this room for the 3rd night. However I do not think a sofa bed should be part of a 4 star hotel! We... read more

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  • User Rating:
    8 / 10
  • Date of Holiday:Jun 2007
  • Board Basis:Bed & Breakfast
  • Tour Operator:First Choice

" First of all - you have to know that... "

First of all - you have to know that this hotel complex is really 2 hotels: Helios Spa and Helios Park. Although they use the same phone number, same address in advertising, same swim pools. They are really two separate creatures.

My two... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Jul 2006
  • Board Basis:Bed & Breakfast
  • Tour Operator:Lida Tours

" We have just returned from a week at... "

We have just returned from a week at the Helios resort and had a great time. 18 of us all with children stayed here and found the hotel very good.

The food although repetitive had a huge choice so you could eat different every night. Out of... read more

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  • User Rating:
    8 / 10
  • Date of Holiday:Aug 2006
  • Board Basis:All Inclusive
  • Tour Operator:First Choice

" When we arrived after a very... "

When we arrived after a very stressful time at Varna's tiny airport our bags were taken to our room where we were asked for a tip! We attended the welcome meeting in the a l'a carte restaurant as instructed. The Rep was late and having found the rep we... read more

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  • User Rating:
    4 / 10
  • Date of Holiday:May 2006
  • Board Basis:Bed & Breakfast
  • Tour Operator:First Choice

" I have just come back and would... "

I have just come back and would definitely not go back to this hotel again. We were all inclusive but nearly everyone we saw was and the food was terrible. Grilled meats, sometimes still pink (especially chicken) and even the salads had meat in. The... read more

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  • User Rating:
    6 / 10
  • Date of Holiday:Jun 2006
  • Board Basis:All Inclusive
  • Tour Operator:First Choice

" Lovely new/clean hotel in which we... "

Lovely new/clean hotel in which we stayed for a week on a B&B basis (which is probably the best choice as I think all inclusive in this type of hotel would be boring and a waste of money). There are two very nice outside pools and a nice indoor... read more

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  • User Rating:
    9 / 10
  • Date of Holiday:May 2006
  • Board Basis:Bed & Breakfast
  • Tour Operator:First Choice

" This was our first holiday abroad for... "

This was our first holiday abroad for 3 years and boy did we need it. We arrived at the Hotel at 12.00 (midnight) and booked in (very quickly) and went for a relaxing drink in the 24 hour lobby bar. The girls that bought your drinks to your table... read more

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  • User Rating:
    8 / 10
  • Date of Holiday:May 2005
  • Board Basis:Bed & Breakfast
  • Tour Operator:First Choice
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