Helios Spa & Resort Hotel

To sum it up the Helios hotel should be no way near rated a 4 star, it should be at the most just a 3 star. The hotels overall quality and cleanliness just wasn't up to scratch. The hotel looks dated, dull and the facilities were pretty basic (it does not reflect their... more

10 readers found this review helpful

Having just returned from a week at Helios Spa and Resort, I thought it would be useful to counter some of the hugely over the top criticisms on this page. I went with my wife and two small children and we all had a lovely time at this very clean, facility-rich hotel. We... more

1 reader found this review helpful

I think the best thing about going to this hotel was the people who i met, other 10 people we made friends. I didnt like the smell in the room, the food was cold and staff were to rude, you ask something and they just look at you. I was sick half of the holiday. we might... more

2 readers found this review helpful

Where do I start!!! I've never been so badly treated at a Hotel in all my life...Paid for a 2 week holiday here for my 10 year old daughter & myself. Arrived just before midnight on Monday 6th - left Friday 10th (this being the earliest flights I could get home at a... more

We stayed in the 3* (no choice when we booked online). Rooms were OK although cock-up with booking when we arrived which we had to be very assertive about getting sorted. Restaurant was ordinary and should be renamed from Gourmet to something more fitting. Confusion about... more

All inclusive? Never again. The only soft drinks allowed are Pepsi cola (only in restaurant everywhere else is just cheap poor tasting cola), cheap fizzy orange, cheap fizzy lemon and lime, water. The only alcoholic drinks are local vodka, rum, whiskey, gin. All served with... more

just returned from Helios Spa (16th aug 08) on an all inc basis. Stayed in the 4* part of the hotel, room was of a very good standard (maid in every day). The food was varied but sometimes not overly hot. The hotel was generally very clean and the staff were o.k towards us.... more

Balanced view here Hotel Helios was poor overall ,Food was absolutely awful for British people ,Complete basic continental fayre ,nothing for my 12 year old daughter to eat ,friends we met felt that going All inclusive was an absolute joke as the food was the same and... more

We stayed here for 1 week. We arrived at this hotel at 2am in the morning. We had just a roll on the plane at 6pm. We arrived at the airport about 11pm. We sat on a coach for about 2 hours, while taking others to their hotels, never again. When we finally arrived at the... more

I might only be 14 years old but I have very strong opinions over this hotel, I thought the staff were so rude there was only a few who were polite such as the bar staff and waitresses. The shower was full of grime and the carpets were filthy, there was nothing for the... more