Amarante Garden Palms Resort, Sharm El Sheikh, Egypt
Hotel Information
Recent Price: £120
Hotel Class:
Hotel Description:
Amarante Garden Palms Resort is located in Naama Bay, offering rooms with views overlooking the pool and Sinai Mountains. Garden Palms Hotel is a combination of a modern and classic style and it offers a relaxing atmosphere surrounded by beautiful scenery. loading...
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Amarante Garden Palms Resort Reviews
" Go else were save your money "
Submitted By: stourport cpl
We traveled with med hols the rep for them was ameen he was the worst rep i have ever spoken to i said i was not happy with the hotel he became aggresive and voilent and would not help us The holiday was sold to us as having all inclusive and drinks till 12.00 it was 11.00 you needed to pay for drinks in the wolf tent that was full of fleas there was no gym as stated and very little entertainment and what they had was rubbish the reception staff was rude they did no cater for familes at all no entertainment for kids in the day time also there was no food for kids most days it is not 4 stars as stated find another better hotel
Good for: Beach
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- Date of Holiday:Jul 2009
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
" Fantastic value for money "
Submitted By: ashleigh1403
Just returned from this hotel 2 weeks ago and had a great time. Room was large, really clean and had loads of storage. Bathroom fine, could do with a bit of natural light and re-grouting. (Just picking fault for the sake of it really.)
My partner is the fussiest eater of all time so I was slightly worried about what the food was going to be like. We went to Cuba last year and the food was so poor we bearly ate for 2 weeks.... I need not have worried, there was always something for everyone. I didn't really eat breakfast but the times I did go in there was the usual continental breakfast, cereals etc. There is also a chef who will make you fresh pancakes, you can choose your own toppings and he will also make you a fresh omlette of your choice. Lunch saw a huge salad bar with loads of different dressings, normal buffet with lasange, chips, chicken etc. On the back wall behind the buffet they have ready made pastas, rice, boiled meat/veg. The chef will cook you fresh pasta to your liking, usually just penne or spagetti with tomato or bolognese but it was still nice! There was also a big table of deserts some were fab, others too dry. On an evening there was the same style dining as luch but with different food on offer like beef wellington, casseroles as well as a 'themed' extra. Monday night was really tasty chicken kebabs, another night oriental night etc. Was really pleasantly suprised by how good the food was, so even if you are quite fussy I think you'll be fine here!
Pool area was really clean but there was 1 main problem. There are not enough sunbeds around the pools. I saw people complain about this online before we went but thought it was being exaggerated. Our first impression was that between the heated pool and the normal one there would be enough, how wrong we were!!! If your not up before 5.30am, you won't get a bed! People sneaking up to the main pool after midnight to leave their towels out, one of our party got up at 5.40am to put our towels out and there were no beds left at all at either pool. From what I've heard this has been an ongoing issue and they are 'sorting it out'. Heated pool is fab but your freezing when you come out, the larger pool is absolutly FREEZING!!! Only saw about 10 people in it in two weeks!
The evening 'entertainment' isn't up to much, infact it's awful! If you like cringeworthy belly dancing etc. you'll enjoy it, we just went to take the mick and have a laught at it. Lobby, upstairs and terrace bars all good and usually serve you quickly.
The one thing which really annoyed me happened on our last day and this is the reason I didn't give 10/10. We had already been advised at 12.00 on your day of departure you have your all inclusive bands cut off. You are still entitled to your lunch and 1 drink IF you didn't get it on your day of arrival. My partner and I checked out at 11.45 and I went to the lobby bar to get us a drink while I still could. There were 3 people standing infront of me in the queque all ordered about 6 coffees each. By the time I got to the front it was bang on 12, I ordered 2 cokes and they refused to give me them without paying. I said i'd been waiting for 15 mins and it wasn't after 12 but they point blank said no. It suprised me how much their attitude changed after my band was cut off. When we went into the dining room for lunch they said we weren't entitled to drinks but if we tipped him he would give us some. This was completely untrue, we could have 1 drink each so they were just trying to get money out of us.
The only other thing I would warn about is a creepy guy in the perfume shop attached to the hotel. He asked us to write a sign in English for him, he said to return the favour he would give me a facial massage with Aloe Vera. He wanted me very very close to him and it felt a bit strange. At first I just thought it was me, then he began to do my shoulders and back, and it felt like he was thrusting against me but again I just laughed it off and convinced myself I was being daft. He started asking me to go back later on my own and trying to put his hands down my clothes. We got out of there pretty quick!! I might have just had a bad experience but my partner was with me and he's not exactly tiny so I am concerned for any women on their own going in there!!!!
All in all great holiday, may go back next year!
My partner is the fussiest eater of all time so I was slightly worried about what the food was going to be like. We went to Cuba last year and the food was so poor we bearly ate for 2 weeks.... I need not have worried, there was always something for everyone. I didn't really eat breakfast but the times I did go in there was the usual continental breakfast, cereals etc. There is also a chef who will make you fresh pancakes, you can choose your own toppings and he will also make you a fresh omlette of your choice. Lunch saw a huge salad bar with loads of different dressings, normal buffet with lasange, chips, chicken etc. On the back wall behind the buffet they have ready made pastas, rice, boiled meat/veg. The chef will cook you fresh pasta to your liking, usually just penne or spagetti with tomato or bolognese but it was still nice! There was also a big table of deserts some were fab, others too dry. On an evening there was the same style dining as luch but with different food on offer like beef wellington, casseroles as well as a 'themed' extra. Monday night was really tasty chicken kebabs, another night oriental night etc. Was really pleasantly suprised by how good the food was, so even if you are quite fussy I think you'll be fine here!
Pool area was really clean but there was 1 main problem. There are not enough sunbeds around the pools. I saw people complain about this online before we went but thought it was being exaggerated. Our first impression was that between the heated pool and the normal one there would be enough, how wrong we were!!! If your not up before 5.30am, you won't get a bed! People sneaking up to the main pool after midnight to leave their towels out, one of our party got up at 5.40am to put our towels out and there were no beds left at all at either pool. From what I've heard this has been an ongoing issue and they are 'sorting it out'. Heated pool is fab but your freezing when you come out, the larger pool is absolutly FREEZING!!! Only saw about 10 people in it in two weeks!
The evening 'entertainment' isn't up to much, infact it's awful! If you like cringeworthy belly dancing etc. you'll enjoy it, we just went to take the mick and have a laught at it. Lobby, upstairs and terrace bars all good and usually serve you quickly.
The one thing which really annoyed me happened on our last day and this is the reason I didn't give 10/10. We had already been advised at 12.00 on your day of departure you have your all inclusive bands cut off. You are still entitled to your lunch and 1 drink IF you didn't get it on your day of arrival. My partner and I checked out at 11.45 and I went to the lobby bar to get us a drink while I still could. There were 3 people standing infront of me in the queque all ordered about 6 coffees each. By the time I got to the front it was bang on 12, I ordered 2 cokes and they refused to give me them without paying. I said i'd been waiting for 15 mins and it wasn't after 12 but they point blank said no. It suprised me how much their attitude changed after my band was cut off. When we went into the dining room for lunch they said we weren't entitled to drinks but if we tipped him he would give us some. This was completely untrue, we could have 1 drink each so they were just trying to get money out of us.
The only other thing I would warn about is a creepy guy in the perfume shop attached to the hotel. He asked us to write a sign in English for him, he said to return the favour he would give me a facial massage with Aloe Vera. He wanted me very very close to him and it felt a bit strange. At first I just thought it was me, then he began to do my shoulders and back, and it felt like he was thrusting against me but again I just laughed it off and convinced myself I was being daft. He started asking me to go back later on my own and trying to put his hands down my clothes. We got out of there pretty quick!! I might have just had a bad experience but my partner was with me and he's not exactly tiny so I am concerned for any women on their own going in there!!!!
All in all great holiday, may go back next year!
Good for: Beach
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- Date of Holiday:Mar 2009
- Board Basis:All Inclusive
- Tour Operator:Beat the brochure.com
" Fantastic Holiday!! "
Submitted By: jane burton
My partner and I stayed at the Amarante for 2 weeks end of sept 08 and it was a fantastic holiday. there were a couple of little things that we had to have a word with the manager about but they were soon put right. I think all the bad press this hotel has had is very unfair. Alot of the people we spoke to had been coming to this hotel for years and didn't like the change. They were mainly the older generation too.
The staff were absolutely amazing, they waited on us like we were royalty from day one. Max the restaurant manager was brilliant, he asked us if the food was good and we said it couls be better and told him the things that needed putting right. sure enough the next day the food was piping hot and the staff were 100% better. They were friendly towards us but maybe the staff weren't as friendly towards some people because all they did was complain and never had a good word to say!!!
The bar lads were lovely, Ehab, Mahmood, Mohammed, Masooed and all the rest whose names we can't pronounce!! We even swapped phone numbers and keep in touch every week!! Also the pool lads were brilliant, our towels were on sunbeds every day and drinks were never empty, as one was finished it was refilled!! Truly wonderful, they would laugh and joke round the pool with us and sit and talk to us. The massage guys, Andrew and Mohammed were lovely, very attentive and chatty and friendly.
We would definitely go back to this hotel, forgot to mention our room was spotless and the lovely animals and heart shaped things made from towels and flowers were just amazing!! The staff made us feel very special.
DON'T write this hotel off just like that, you have to remember that it has been taken over and needs time to adjust to the new staff and new ways of how things work. You won't be disappointed if you go.
See you next year guys, look forward to it!!!
The staff were absolutely amazing, they waited on us like we were royalty from day one. Max the restaurant manager was brilliant, he asked us if the food was good and we said it couls be better and told him the things that needed putting right. sure enough the next day the food was piping hot and the staff were 100% better. They were friendly towards us but maybe the staff weren't as friendly towards some people because all they did was complain and never had a good word to say!!!
The bar lads were lovely, Ehab, Mahmood, Mohammed, Masooed and all the rest whose names we can't pronounce!! We even swapped phone numbers and keep in touch every week!! Also the pool lads were brilliant, our towels were on sunbeds every day and drinks were never empty, as one was finished it was refilled!! Truly wonderful, they would laugh and joke round the pool with us and sit and talk to us. The massage guys, Andrew and Mohammed were lovely, very attentive and chatty and friendly.
We would definitely go back to this hotel, forgot to mention our room was spotless and the lovely animals and heart shaped things made from towels and flowers were just amazing!! The staff made us feel very special.
DON'T write this hotel off just like that, you have to remember that it has been taken over and needs time to adjust to the new staff and new ways of how things work. You won't be disappointed if you go.
See you next year guys, look forward to it!!!
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- Date of Holiday:Sep 2008
- Board Basis:All Inclusive
- Tour Operator:First Choice
" Disappointing-wouldn't go back "
Submitted By: JMM
We had read all the reviews on how much this hotel had gone down a few months after we booked. After reading all the stories about fight's at the hotel and rubbish food we asked Portland to change us to another hotel-after 5 emails they still ignored us so with great reservations we travelled to the Amarante Garden Palms. Wish we had just cancelled and lost the money really.
Food is appalling, never hot enough,veg always completely uncooked, dirty plates and every time you go to get anything they clear your table from under you. We actually came back to find another couple had been given our table. We learned to take it in turns to go for food.
The waiters are treated like animals, heard the manager screaming and shouting at them on more than one occasion which makes you feel very uncomfortable. You'd need to have your wits about you around the russian guests as they won't wait their turn to get at anything and one elderly gentleman had soup spilt down him when he was shoved out of the way by young russian girls.
Round the pool trying to relax you are constantly bothered by people selling newspapers, dives, tattoos and massages. The newspaper seller in particular is an absolute nuisance, won't take no for an answer and keeps coming back at regular intervals.The pools, especially the small splash pool are filthy-think massive tide mark round them and you can't go far wrong. Then there is the buckets of chorine they throw in right next to you while you are swimming.
Pool guy is good though and will saves towels and beds for you for a small tip, which is worth it otherwise you'd have no chance of ever getting near the pool as people reserve beds then go to the beach for the day.
The all inclusive doesn't get you anything at the Days-In beach although the rep will tell you it's free-If he ever turns up when he is supposed to that is.
We were put in a room attached to the cleaning and store cupboard-the door didn't fit and at all hours of the night we were woken up by it screaching across the concrete, and maintenence guys shouting and yelling at each other as they took pool stuff in and out. We;d get back to sleep and an hour later it started all over again. Asked every day for the first week for it to be fixed and were ignored. The rep says this has been a problem with this room for many months and nothing has been done-he also did nothing about it when we finally went to him in desperation for a good nights sleep.
The entertainment isn't even worth mentioning-there just wasn't any.
The only high spot of the holiday was the staff in the downstairs bar who were lovely, never even had to ask for another drink-it just appeared.
On the last night there was a leak of an unidentified chemical (hydrachoride according to two guests)into the restaraunt, which left us coughing, sore throats ,choking and unable to breath. The management were totally unconcerned by this and laughed it off. Only when my husband kicked up a fuss and called the tour company were we offered a doctor several hours later, this was by the manager sent in to troubleshoot all the problems at this hotel . He said himself this hotek will take years to turn around.The tour company didn't actually want to know and haven't yet responded to a complaint weeks later. There were numerous guests feeling the affects and they couldn't even be bothered to send a rep-apparantly they were all at the airport!!??
We spent the last night of our holiday without food, feeling like death and then had to spend the last morning waiting for the tour rep to take a report and going back to the doctor to be cleared to fly. Several excuses as to what caused the leak but still no idea what we inhaled, although weeks later i still have symptoms.
I read some reports recently saying there have been some improvements, fine if you want to be a guinea pig and take the chance, but otherwise i'd say spend your holiday money elswhere.
Food is appalling, never hot enough,veg always completely uncooked, dirty plates and every time you go to get anything they clear your table from under you. We actually came back to find another couple had been given our table. We learned to take it in turns to go for food.
The waiters are treated like animals, heard the manager screaming and shouting at them on more than one occasion which makes you feel very uncomfortable. You'd need to have your wits about you around the russian guests as they won't wait their turn to get at anything and one elderly gentleman had soup spilt down him when he was shoved out of the way by young russian girls.
Round the pool trying to relax you are constantly bothered by people selling newspapers, dives, tattoos and massages. The newspaper seller in particular is an absolute nuisance, won't take no for an answer and keeps coming back at regular intervals.The pools, especially the small splash pool are filthy-think massive tide mark round them and you can't go far wrong. Then there is the buckets of chorine they throw in right next to you while you are swimming.
Pool guy is good though and will saves towels and beds for you for a small tip, which is worth it otherwise you'd have no chance of ever getting near the pool as people reserve beds then go to the beach for the day.
The all inclusive doesn't get you anything at the Days-In beach although the rep will tell you it's free-If he ever turns up when he is supposed to that is.
We were put in a room attached to the cleaning and store cupboard-the door didn't fit and at all hours of the night we were woken up by it screaching across the concrete, and maintenence guys shouting and yelling at each other as they took pool stuff in and out. We;d get back to sleep and an hour later it started all over again. Asked every day for the first week for it to be fixed and were ignored. The rep says this has been a problem with this room for many months and nothing has been done-he also did nothing about it when we finally went to him in desperation for a good nights sleep.
The entertainment isn't even worth mentioning-there just wasn't any.
The only high spot of the holiday was the staff in the downstairs bar who were lovely, never even had to ask for another drink-it just appeared.
On the last night there was a leak of an unidentified chemical (hydrachoride according to two guests)into the restaraunt, which left us coughing, sore throats ,choking and unable to breath. The management were totally unconcerned by this and laughed it off. Only when my husband kicked up a fuss and called the tour company were we offered a doctor several hours later, this was by the manager sent in to troubleshoot all the problems at this hotel . He said himself this hotek will take years to turn around.The tour company didn't actually want to know and haven't yet responded to a complaint weeks later. There were numerous guests feeling the affects and they couldn't even be bothered to send a rep-apparantly they were all at the airport!!??
We spent the last night of our holiday without food, feeling like death and then had to spend the last morning waiting for the tour rep to take a report and going back to the doctor to be cleared to fly. Several excuses as to what caused the leak but still no idea what we inhaled, although weeks later i still have symptoms.
I read some reports recently saying there have been some improvements, fine if you want to be a guinea pig and take the chance, but otherwise i'd say spend your holiday money elswhere.
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- Date of Holiday:Sep 2008
- Board Basis:All Inclusive
- Tour Operator:Portland Direct
" Loved It "
Submitted By: susie84
Me and my boyfriend Michael stayed at the Tropicana Gardens 4th sept until the 14th as soon as we got there the staff were great they carried our cases up to the room which weighed a tonne but they managed it just about haha!!
The weather was absolutely gorgeous a bit unbearale the first couple days but got used to it after a day or 2 and it was fantastic.
The rooms were cleaned every morning by very friendly cleaning staff who did us a beautiful arrangement with our towels and bedding every morning that was lovely.
Everything about the hotel was faultless apart from the entertainment that was dreadful the two entertainers seemed to think that them dancing on their own by the pool was entertainment for us guests haha!!
The food was nice but a bit repetitive after a while we ate out 3 times in naama bay i would highly reccomend Hard Rock Cafe! Food lovely and waiters very nice!
Went for a pedicure with a friend we met while there Jo that was nice and wierd with all the shavings and feet shaving with cotton wierd experience but nice haha!
Sam a waiter there was an absolute star gave us shishas every night and even arranged for us to have the restaurant to ourselves and a birthday cake for me as it was my bday he even bought me a present how sweet!!
The pool area was lovely and the flowing white wine spritzers were an absolute godsend haha
Went on the quad biking that is a MUST!! Brilliant experience and also the Stars and Dinner lovely experience!
Overall we thoroughly had a brilliant holiday and met some lovely people apart from the russians haha!
The weather was absolutely gorgeous a bit unbearale the first couple days but got used to it after a day or 2 and it was fantastic.
The rooms were cleaned every morning by very friendly cleaning staff who did us a beautiful arrangement with our towels and bedding every morning that was lovely.
Everything about the hotel was faultless apart from the entertainment that was dreadful the two entertainers seemed to think that them dancing on their own by the pool was entertainment for us guests haha!!
The food was nice but a bit repetitive after a while we ate out 3 times in naama bay i would highly reccomend Hard Rock Cafe! Food lovely and waiters very nice!
Went for a pedicure with a friend we met while there Jo that was nice and wierd with all the shavings and feet shaving with cotton wierd experience but nice haha!
Sam a waiter there was an absolute star gave us shishas every night and even arranged for us to have the restaurant to ourselves and a birthday cake for me as it was my bday he even bought me a present how sweet!!
The pool area was lovely and the flowing white wine spritzers were an absolute godsend haha
Went on the quad biking that is a MUST!! Brilliant experience and also the Stars and Dinner lovely experience!
Overall we thoroughly had a brilliant holiday and met some lovely people apart from the russians haha!
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- Date of Holiday:Sep 2008
- Board Basis:All Inclusive
- Tour Operator:Thomson
" We stayed at this hotel the beginning... "
Submitted By: JMoore
We stayed at this hotel the beginning of Sept. 08 for 2 weeks. The hotel cleanliness was excellent - fresh sheets and towels every day. The hotel staff are fabulous - the bar staff in the main bar are very attentive, speak great English and are very friendly. Max the manager makes himself known to the guests and is very pleasant to talk to. The weather was boiling - a few days it reached 50 degrees, but mainly a constant 40! The only downside I would say was that the evening entertainment was rubbish and the food not great either. If you're there for 2 weeks like myself and my boyfriend, we ended up eating out about 5 nights as we were just sick of the food. Everything seems to be fried! We only did one trip with Thomson which was the Red Sea Cruise - fabulous trip. Chill out on a lovely cruise and you're dropped off in 3 different spots to go snorkelling - which is the most amazing experience! Tip - if you tip the pool bar staff (they love dollars) they will serve you with drinks all day around the pool - you won't have to get up from your sun bed! I packed beach towels which you don't need - you will have beach towels ever day, even if you head off down the beach. All in all a great chilled out holiday.
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- Date of Holiday:Sep 2008
- Board Basis:All Inclusive
- Tour Operator:Thomson
" Arrived for the first night of my... "
Submitted By: Mr M Denham
Arrived for the first night of my honeymoon....single beds....no preordered champagne or fruit basket....dining room.. israelis started fighting with the egyptian staff...fight flowed to outside where at least 100 israeli lads started a riot....glasses were getting smashed....chefs came out with knives.....found out later that a young girl of 14yrs had to have a security guard outside her room as she was in danger from the israelis...had to have a segregated pool and a segregated bar area...the english got moved into the pizza restaurant which was no good as there was not choice and it was a danger to health and safety as it was not set out for a buffet...not safe to go into main restaurant, english guests were being spat on, intimidated when they went to the toilet or even going in or out of doors....hotel manager recommended that we request a transfer to a different hotel for our own safety, thompson rep not the most helpful, eventually after much persuasion we did get a move.... the rep asked us to pay for the taxi to take us there....i think not, we were told that our room at the next hotel would be ready for us as soon as we got there but eventually 4 hours later it was. thompsons knew about the trouble in this hotel 2 wks before we arrived and still let us go there, they had moved 25 couples previously and still they let us arrive.....this was supposed to be our honeymoon, not to be intimidated and scared for our own safety. the papers are going to hear about this as we would hate anyone else to have to deal with what we did....disgusted with thompson and they should not get away with it. THE STAFF AT THE HOTEL ARE FANTASIC AND CAN NOT PRAISE THEM ENOUGH.
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- Date of Holiday:Aug 2008
- Board Basis:All Inclusive
- Tour Operator:Thomson
" we have just spent 11days at the... "
Submitted By: Miss C Carter
we have just spent 11days at the amarante garden palms,we had a lovely time.the staff were fantastic,the manager max was very hands on introducing himself to the guests,the food was fine very good variety if you didnt like what was there they would make you what you wanted to eat.they had a roof top bar which was nice especially when watching the sunset over the lovely scenery.there were two restaurants,one main one and one italian restaraunt which was gorgeous(the pizza was to die for).there were lot of people complaining about the hotel but it wasnt the hotel that was the problem!it was some of the other guests that were very rude,dirty and fighting between themselves but it wasnt the british guests this time!!!!!.our rep sarah was a lovely girl,very helpful.the only thing that i would say the hotel is advertised as having its own private beach and it didnt have own,they provided a free bus service to the the beach in the brochure it stated that it was all inclusive but wasnt,we didnt know this until we arrived at the resort.we didnt find out until the end of the holiday that we would be reinburst with any money we had spent as long as we kept the reciepts.we were not told until the last day!the ice creams at the hotel were not part of the package you had to pay for them no good when 105degrees!!!!,be careful around pool area quite uneven needs work doing on it.these only minor complaints on the whole we had a fab holiday. thanks to max and his staff.
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- Date of Holiday:Aug 2008
- Board Basis:All Inclusive
- Tour Operator:Thomson
" well all i can say.... is people are... "
Submitted By: Miss Emma Jones
well all i can say.... is people are too fussy and need to sort it out!! of course when you go on holiday there is going to be the odd things wrong but this for me was the best holiday ive ever been on and wouldnt change it for the world. anyone who is thinking of coming here please do. the staff are the most friendly people i have ever met, the pools were great, the food was good enough but who expects things to be 100 percent? every day after coming home from the pool there was a nice master piece made out of whatever i left on the bed. the entertainment was not all that, but there was some and for me that was enough!! i loved my stay here and if im honest it was so good i didnt want to come home and for the following weeks could not stop thinking about my time here. more to the point all these people complain but your holiday is as good as you make it and for me this was the best holiday by far and everyone that worked here made it that more special!!! and my advise is go to the pyramids it a is fantastic experience.
x :-)
x :-)
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- Date of Holiday:Aug 2007
- Board Basis:All Inclusive
- Tour Operator:Cosmos
" I have just returned from two weeks... "
Submitted By: Mrs J Mellor
I have just returned from two weeks holiday at the Tropicana Gardens Palms, or as it is now know Amarante. The one thing you could not find fault with was the staff, they cannot do enough for you from the pool staff, restaurant staff, cleaners etc nothing was too much trouble. However the hotel itself is in need of a updating, which did look like they where starting to do (replacing mattresses on sunbeds) when we where leaving. The food is ok, the all-inclusive meant if you didnt eat at meal times a tray of warmed up leftovers was available at the pool side bars, myself and several holiday makers and two members of staff ended up poorly i went 5 days without eating or drinking (all inc what a bargain, not), several ended up on drips, the manager wasnt interested saying the english always over indulge and we should avoid eating, drinking or going in the pool!!! The entertainment staff tried their hardest, kate and hubby really tried but 1 hr of entertainment a night is not enough. This could be a lovely complex the rooms are nice and spacious but a small investment is needed to bring it upto date. The only plus side to this holiday is I went home weighing less than when I arrived, thanks.
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- Date of Holiday:May 2008
- Board Basis:Select
- Tour Operator:ThomsonPortland
" best holiday ever.... weather was hot... "
Submitted By: Miss K Eltham
best holiday ever.... weather was hot around 43 degrees in the day and 37 in the evening, hotel was very clean staff was very friendly food was good with a good selection of different varieties. the entertainment wasn't very good but was only a 5 minute ride to nama bay a free bus from hotel and back was available. hotel has its own private beach with a free shuttle bus every hour there and back. i would love to go back next year!!!
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- Date of Holiday:Jul 2008
- Board Basis:All Inclusive
- Tour Operator:Thomson
" Myself and a friend recently had a... "
Submitted By: Miss Tracey Elton
Myself and a friend recently had a fantastic stay at this hotel and I would highly recommend it ! The weather was fantastic, and we spent a lot of time around the hotel pool.
The hotel was entirely clean throughout our stay and the staff so friendly. The grounds of the hotel are picturesque, quite a bit more extravagant than out recent holiday to Majorca!
Going all-inclusive was a first for us but it was really enjoyable. There was quite a variety of cuisines, mainly pasta dishes, rice and different meat dishes, depending on the evening theme. Desserts were fantastic with a huge array of cakes etc...very difficult to maintain a healthy diet out there! We avoided all salad and fruit though, in case of stomach upset. We were fine throughout.
The staff can't do enough for you and are lovely to talk to, they work extremely hard! Location of the hotel is a 5 minute cab ride into Naama Bay, where all the nightlife takes place. Don't let the cabbies rip you off though, they will try!
The evening entertainment was quite bad but we planned to go out every night to the bars in namma bay anyway. A very masculine looking belly dancer was strangely entertaining on the first night....
All in all a fantastic holiday and would love to go back!! March is a great time to go, very hot during the day, nice and cool in the evenings and not too humid!
The hotel was entirely clean throughout our stay and the staff so friendly. The grounds of the hotel are picturesque, quite a bit more extravagant than out recent holiday to Majorca!
Going all-inclusive was a first for us but it was really enjoyable. There was quite a variety of cuisines, mainly pasta dishes, rice and different meat dishes, depending on the evening theme. Desserts were fantastic with a huge array of cakes etc...very difficult to maintain a healthy diet out there! We avoided all salad and fruit though, in case of stomach upset. We were fine throughout.
The staff can't do enough for you and are lovely to talk to, they work extremely hard! Location of the hotel is a 5 minute cab ride into Naama Bay, where all the nightlife takes place. Don't let the cabbies rip you off though, they will try!
The evening entertainment was quite bad but we planned to go out every night to the bars in namma bay anyway. A very masculine looking belly dancer was strangely entertaining on the first night....
All in all a fantastic holiday and would love to go back!! March is a great time to go, very hot during the day, nice and cool in the evenings and not too humid!
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- Date of Holiday:Mar 2008
- Board Basis:All Inclusive
- Tour Operator:Portland Direct
" Arrived about 10.45pm. Reception... "
Submitted By: Mrs C Cronin
Arrived about 10.45pm. Reception staff were friendly enough. Porter's insist on taking your luggage to room which is nice after a long journey. We tipped them english pound coins...we later discovered that the hotel staff like to be tipped with their own currency (Egyptian pounds) as it is hard for them to exchange sterling in the local banks.
The only fault that I could find with the hotel is that there was no entertainment. If you want fun and entertainment, you will have to travel into Narma Bay for this. They have a free bus which run's a few times a night back and forth, or you can always get a taxi...no more that 30 (£3) egyptian pounds should suffice. If they say much more than that...I wouldnt pay it, as it's not that far! You will always get the one's who try it on!
The food was really good the first week, but I must say the it did go a bit downhill during the second week. We think this was because it changed management during our stay. You could see a lot of changes occuring compared to our first week. Be prepared for a deli beli...not saying it is/was the food, but if you want to travel to a country like Egypt, what do you expect?!
Most of the staff were very friendly and it was nice to get "lots" of nice attention from the waiter's! Especially if you are blonde like me! We tipped the most friendliest to us at the end of the holiday. It's up to you how much you want to give. They are very thankful for whatever they get as we found out they get paid no more than 10p an hour. And bear in mind they work 12/16 hours a day! I did have a couple episodes with certain staff as they did try it on quite forcefully, but this was resolved with no problems. There are only male's working in these hotels, as women are not allowed to work. I must say though, "Summer" was great! She worked in the Health Spa...she was a great laugh and I will not forget her. She was an exception to say the least.
The room's were emaculate. Cleaned with fresh bed linen every day. The swans/crocodiles/figures that they made from towels and left on the beds were absolutely brilliant! Really clever!
The pool's were lovely and the snack bar's were open from 10am to 5pm. The waiter's will come around while you sunbathe and ask what you would like to drink. Of course you have to drink bottled water which the hotel provided, but towards the end of our stay, they reverted to plastic cups of water when you asked for it. Again, I think this was down to the changeover of management. Also, many of the staff left to go to other hotel's to work because of this changeover.
Taking a trip to Cairo to see the pyramids is well worth it. Paying a bit extra to fly is best as it's a 24 hour all round trip via coach. 12 hours of that is travelling!
All in all, we had a great holiday. I don't think I'd go back to this hotel though because of the changes you could see happening towards the end. Saying that, from the reports we had at the airport going home, we were lucky and stayed at one of the best hotels in Sharm! We were in paradise compared to some reports!
The only fault that I could find with the hotel is that there was no entertainment. If you want fun and entertainment, you will have to travel into Narma Bay for this. They have a free bus which run's a few times a night back and forth, or you can always get a taxi...no more that 30 (£3) egyptian pounds should suffice. If they say much more than that...I wouldnt pay it, as it's not that far! You will always get the one's who try it on!
The food was really good the first week, but I must say the it did go a bit downhill during the second week. We think this was because it changed management during our stay. You could see a lot of changes occuring compared to our first week. Be prepared for a deli beli...not saying it is/was the food, but if you want to travel to a country like Egypt, what do you expect?!
Most of the staff were very friendly and it was nice to get "lots" of nice attention from the waiter's! Especially if you are blonde like me! We tipped the most friendliest to us at the end of the holiday. It's up to you how much you want to give. They are very thankful for whatever they get as we found out they get paid no more than 10p an hour. And bear in mind they work 12/16 hours a day! I did have a couple episodes with certain staff as they did try it on quite forcefully, but this was resolved with no problems. There are only male's working in these hotels, as women are not allowed to work. I must say though, "Summer" was great! She worked in the Health Spa...she was a great laugh and I will not forget her. She was an exception to say the least.
The room's were emaculate. Cleaned with fresh bed linen every day. The swans/crocodiles/figures that they made from towels and left on the beds were absolutely brilliant! Really clever!
The pool's were lovely and the snack bar's were open from 10am to 5pm. The waiter's will come around while you sunbathe and ask what you would like to drink. Of course you have to drink bottled water which the hotel provided, but towards the end of our stay, they reverted to plastic cups of water when you asked for it. Again, I think this was down to the changeover of management. Also, many of the staff left to go to other hotel's to work because of this changeover.
Taking a trip to Cairo to see the pyramids is well worth it. Paying a bit extra to fly is best as it's a 24 hour all round trip via coach. 12 hours of that is travelling!
All in all, we had a great holiday. I don't think I'd go back to this hotel though because of the changes you could see happening towards the end. Saying that, from the reports we had at the airport going home, we were lucky and stayed at one of the best hotels in Sharm! We were in paradise compared to some reports!
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- Date of Holiday:May 2008
- Board Basis:All Inclusive
- Tour Operator:Thomson
" just want to say that I know this... "
Submitted By: Miss N Pringle
just want to say that I know this review is a bit late, as I went to this hotel in Nov 2007 and it is now May 2008 but Ihad to put something in because after reading some of the reviews on here it got me so annoyed. The people who rated this hotel a 2/10 are just appaling and are just plain winge bags if you ask me. Its like they have nothing else better to do than slag off a hotel which as far as I was concerned was perfectly fine for me. I went to this hotel last year with my sister, aunty and my mam. we had a great time, we had great choice in foods for breakfast lunch and dinner. Yes I admit the rooms were in need of a makeover as they looked a bit worn down but how is that going to ruin your holiday? They were perfectly edible to sleep in, as this is all you do on holiday anyway. The staff were extremely helpful and nice and could not do enough for me, my sister, aunty and my mam. I used to look forward to having something to eat because we got such nice friendly staff who always talked to us and were very poilte and well mannered.
People need to grow up and stop rating a perfectly well hotel as horrible and not good enough for them, obviously there stuck up their own *****. What I want to know is how can someone rate this hotel as a 2/10 and then you get someone rating it as a 10/10? either the people who rated a 2/10 are lying or they have nothing else better to do than rate such a good hotel so bad, if this is true its just sad.
I would recommend this hotel to anyone x
People need to grow up and stop rating a perfectly well hotel as horrible and not good enough for them, obviously there stuck up their own *****. What I want to know is how can someone rate this hotel as a 2/10 and then you get someone rating it as a 10/10? either the people who rated a 2/10 are lying or they have nothing else better to do than rate such a good hotel so bad, if this is true its just sad.
I would recommend this hotel to anyone x
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- Date of Holiday:Nov 2007
- Board Basis:All Inclusive
- Tour Operator:Thomson
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hotel average food not 4 star and if you dont like chicken then you will lose weight. Rooms clean and room attendants very good nowhere near 4 star poss 3 star spanish. Liken to a step back in years need to realize what the tourist want. overall we got what we paid for Cario on bus an trip not to be missed but very tiring. all in all the bar staff ( Tetoe very good) Dont bother with italian very poor still hungary after 3 courses Ha, ha.
Advice: just value for money need a lot of work to it to increase star rating
Activities: Cario on bus but long day 22hrs