Sol Cayo Coco Hotel

2 readers found this review helpful

Brilliant holiday, staff friendly, animation team brilliant, reception very good, tour operator very approachable, waiters & barmen very attentive, location fantastic, sea and beach location, lots of activities if you want them, room and beds are comfortable. For a third world country very good. Manager is hands on and you saw him out everyday, in the bar, in the restaurant, in the reception, welcome meeting, cocktail party. Trips recommended Cuban experience, the spa, glass bottom boat. Havana economy, nice to see Havana but long day would not want to go again but would visit the Sol Cayo Coco for another holiday.
Lawson family

2 readers found this review helpful

Best holiday my partner and I have ever been on.

2 readers found this review helpful

This was like paradise. My sister and I relaxed and enjoyed the whole area. Humming birds were beautiful. The fish had us spellbound. The hotel was all we expected and more, the first time we have not paid for a safe or towels ! The staff made everything as lovely as possible, with beaming smiles. The food was excellent, spoilt for choice. Take insect repelent. Remenber to tip, it will be more than worth while.

5 readers found this review helpful

My husband and myself have just got back on 16 October from 2 weeks at the Sol Cayo Coco. What can I say - overall the hotel is a little tired, although the hotel did inform us that they are closing down next May so that the hotel can have a facelift.
We were not sure what to expect when we arrived due to hurricane Ike hitting the hotel. I must admit we were pleasantly surprised that they have done quite a lot of the repairs. Firstly, let me warn you that you will need to take enough mosquito repellent with you as they are quite active at the moment in the day time as well as night time. The pool is kept clean as is the whole of the hotel. There is a lot of different food choices in the restaurant. We did not suffer any tummy upsets whilst we were there. In your room you will find a bottle of water - keep the bottle as you will need to refill it on a daily basis as it is the only bottle that you get. You can get it refilled at the lobby bar as well as the snack bar. The food at the snack bar is excellent, you can get pisas, beefburgers, chips and hotdogs.
All the hotel workers are very friendly, especially the sun lounger guy on the beach. He is there early in the morning, but we did not need to rush down to the beach and reserve our beds as there were plenty to go around. If you have any clothes that you do not want to bring back with you, the hotel staff are very grateful for any that you pass onto them. They are also short on toilettries so do take some spare out with you.
All in all we had a great holiday.

1 reader found this review helpful

there must be some moaning winnies out there, who want english food whilst abroad...yawn yawn yawn.
we had a fab time, the hotel was in need of an upgraede which is why it is closing next year for a while, but as you only sleep in your room whats the fuss about them. everyday sat on beautiful white beaches, best beach on island compared to neighbouring hotels.
nice wine if you managed to get the Argie stuff, ok the food not the best but it kept us going and our teenager sons, if you want fine foods pay an extra £1500 per person for that and dont book cheapies. this holiday was cheaper for us than Egypt and the Med and worth every penny

2 readers found this review helpful

went to the sol cayo coco hotel and when never go again the hotel was discusting dirty and smelly rooms. The food gives you the worst belly ache you good ever have i cant really go on as ive not got one good word to say about it im that dissapointed.

2 readers found this review helpful

2 adults and 2 childre 14 & 7.Very apprehensive about this holiday before we left because of the poor reviews and unfortunately most of them were true. The hotel and the surroundings are in desperate need of a refurb.The pool was rarely cleaned, my son Jack was laid up for 2 days with an infection in both years because of it, and that cost us £52.00 for antibiotics.The toilets around the complex allways gave of a poor smell!!! The rooms were spacious but as i say were not of 4 star rating.But on the plus side the service we received was first class, from the maid right through to the restaurant staff and the pool bar. Special mention to Orlando.Fab bloke.Entertainment was good but with them speaking in Spanish then translating it took ages especially as majority of us were British.The beaches were fantastic especially the one too the left of the hotel across the wooden bridge,clear sea and white sands.Would not rush back too Cayo Coco.

Well, what a fantastic enjoyable stay we had. we stayed for a week during valentines. IT was un-wordable. I really don't know how to explain how amazing it was. The beach was FANTASTIC. The food was great, the facilities were great. The Staff was amazing. We had Henry as our bell boy and he is something else. We went on a tour to the City of Moron and it was excellent. We could walk without our guide(Collin) to a certain distance. We had the same waiter every day(Blanca). She knew exactly what to get us without even having to ask. The Specialty restaurants we very very good. The only bad thing(but we dealt with it) was we had two days that were really windy. But hey, thats the chance you take when you go somewhere. For other folks i would have to say, GO! you will really enjoy yourselves. You can also walk to either two or three other resorts and use there facilities except their rooms. I would go back there in a heartbeat.!

2 readers found this review helpful

After reading all the reviews we were really worried. But on arrival and after our first few days, we could not of asked for a better holiday. In fact it was one of the best holidays that we had, had as a family. The staff were excellent, very accomodating. We met lots of people, they were all friendly too!!
We took my son 13 years and his friend 13 years and they had the time of their lives. In fact we didnt see them the whole 2 weeks really as there was so much for them to do and they were so safe, my husband and I had a very relaxing holiday.
Dolphins on the beach in the mornings, cocktails out of this world, flowing all day! the beach was paradise, clear waters, white sand, what more could you ask for.
The accomodation was fine, needed a bit of a lift, but that is happening throughout 2009, but fine to sleep in and get ready.
The staff were amazing, especially the gardeners, so friendly and helpful.
All in all this holiday was fantastic going to book for 2010, as it was so good!!
Recommend this holiday for all......
Dont take any notice of the negative reviews, as a holiday is what you make it. You could not ask for anymore, we have absolutely no complaints and thought it was FANTASTIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!*******************

went here in august 2008 were do i start well AMAZING thomas cook flight great outward and return then we arrived at the sol cayo coco for the second year what a fabulous place this is we were greeted by henry the bellboy wonderful guy should be in customer relations fab english and great with customers no matter what you want thanks henry checked in no probs fab rooms no problems at all that evening made our way to buffet restraunt all seven of us staff and chefs all welcomed us food great what a choice we had thanks disney,yulka,alina,blanca,amilio.and anyone else i forgot to mention served to perfection every day without fail daily activities staff are amazing DENNIS WHAT A GUY AMAZING lewis missing you soooooo much liset,super alex,alex,raener,jumpy and anyone else ive forgot to mention thanks for making this 2weeks so very special to my family we could not of asked for more this is the second time we have been to this resort and wil be returning again in april 2009 everything from flights to hotel to staff to cleaners was amazing bless you all PAULA,JOHN,SHAUN,STACEY,LEWIS,LOUISE AND JAKE. must not forget the beach breathtaking!!!!!!!!!!!!