Club Riu Patio Paraiso Resort Hotel, Playa De Los Pocillos, Canary Islands

Hotel Information

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User Rating:
7 / 10
(4 User Reviews)
Hotel Class: Club Riu Patio Paraiso Resort Hotel Studios ReviewsClub Riu Patio Paraiso Resort Hotel Studios ReviewsClub Riu Patio Paraiso Resort Hotel Studios ReviewsClub Riu Patio Paraiso Resort Hotel Studios Reviews

Hotel Description:

Located 30m from Playa De Los pocillos beach. The hotel is built on 3 stories, 2 km from puerto Del carmen, 300 m from the shopping centre and 8 km from the airport. Next to the Pocillos beach and near Puerto del Carmen, those who enjoy relaxing and having fun will find the ideal place for their holidays. The hotel offers 263 comfortable guest rooms that feature all modern facilities. In close vicinity of the hotel are such activities as windsurfing, scuba diving, a golf course and horseback riding.
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Club Riu Patio Paraiso Resort Hotel Reviews

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" holiday of 2 halves "

We stayed at the Paraiso for two weeks starting on 28/06, 2 adults and 4 teenagers (well behaved ones) the first week was fantastic (if your going read all my report) just what we expected from a four star all inclusive, we have stayed at numerous in the past and it was on a par with them for the first week anyway, the hotel is a large complex made from two hotels the Paraiso and the Palace, they are joined by a large bridge in the middle, the Palace is by far the nicest part of the complex, peaceful, quiet, beautiful walkways has a large pool area, bar, and snack bar all of good quality.
Our room was 3387 and it was a 7 minute walk to the reception or the restaurant which was a pain at times but the room was very spacious, air conditioning and a safe all free, a beautiful view of the bay and very peaceful so we didn’t mind the trek.
It will make a big difference to your stay if you get a ground floor room or a room around the bridge area as it is noisy and has no views at all plus the roaches hang around down there.
There were ample sun beds, courtesy towels that you can change daily lots of tables at breakfast, lunch and evening meal, there was ample bar staff and the hotel was clearly running in a comfort zone with the hotel only 2 thirds full.
Second week was the start of the European school holidays it made a massive change to our holiday, overnight the hotel changed from a peaceful relaxing place to bedlam, it was as if 500 residents were shipped in overnight, the place was packed, no sun beds, no towels, no tables unless you waited a while, the self service areas ran dry, queue at the bars grew and grew the staff struggled to cope, the place was cracking at the seams, they even imported 60 new sun beds but it didn’t cure the problem.
Unsupervised kids were running wild, drinking beer smoking drugs, and out side the nightclub which serves free beer until 2am you had to avoid piles of vomit most mornings on your way to breakfast, the hotel had so many complaints they issued letters and notices to residents to address the problem the hotel has too many residents and struggles to cope in various areas, lots of the nice four star extras stopped on the second week(and the bacon)
While I am having a moan the entertainment is rubbish only 2 external performers in 2 weeks, the rest are kids entertainers who very rarely speak English as the hotel is 95% German, you need a few beers to laugh at them (the beer is rubbish as well)
We did not let this invasion change or spoil our hols and we continued to really enjoys our selves we would go again to this hotel but it would need to be out of season, the managers of this hotel hands out questionnaires every other day, well take it from me there is a training/management need at this hotel so listen to the comments!!!!!!!!!!!!!!!!!!!!

Advice: avoid school hols

Activities:

Good for: Beach 

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  • User Rating:
    7 / 10
  • Date of Holiday:Jun 2009
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook

" Initially our rooms were a great... "

Initially our rooms were a great disappointment but by Sunday the Hotel had managed to find us far superior rooms that complied with our original request. We would have liked tea/coffee facilities in the rooms asit was not possible to obtain a hot drink before breakfast. The Hotel was kept very clean but our general opinion of the rooms is that they badly need renovating, which we gather is happening in November this year. The staff were generally very helpful and the little touches by the maids were very nice.
We do however, have two major gripes. The pools are VERY cold and although the children had fun, not being able to just jump in and out when we wished, was a great pity. It was sometimes after lunch before the water was remotly warm. The sea was considerably warmer than the pools. The other grip, and it got on everyones nerves that we spoke to, was the continual reserving of sunbeds with towels at ridiculous hours of the morning. Some were left as people emptied from the disco. These should have been removed. SOMETHING should be done about this. Cant say much about our rep as we only saw her once!!

The shows were very good, but again the theatre badly needs sorting out. Not enough seats for the amount of people wishing to see the shows.

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  • User Rating:
    4 / 10
  • Date of Holiday:Jun 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" We have just returned from a week in... "

We have just returned from a week in the Riu Paraiso and must comment on how good the hotel was.

Apart from the weather which was iffy most days, the hotel made up for it.

Food in the main restaurant area was excellent a lot of choice. You have to have a little walked about of the restaurant before you sit down. I made the mistake of eating the first thing I found, then discovering there was a whole new side to the Restaurant with a carvery most nights.

There are three specialist restaurants, Chinese, BBQ and Tapas. You should book these up as soon as you arrive as we couldn’t get in one of them, they get very very busy. Food was excellent in the Chinese.

The hotel itself is huge it has been joined together with the hotel next door and you can use all the facilities of this hotel as well. The best thing all drinks are the proper labels, beer and wine is on tap all day.

The staff are the most attentive and helpful staff I have ever met in a hotel. Plenty of sunbeds when we were there.

Fresh towels every day. Great rooms.

If there was a downside to the hotel there are a lot of nationalities there. TV was all German. Entertainment was ok (not brilliant) bingo was always in 6 different languages.

Evening lacked atmosphere but you can bus it to Porto Del Carmen which was good and very cheap.

Overall Great Place.

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  • User Rating:
    9 / 10
  • Date of Holiday:Apr 2007
  • Board Basis:All Inclusive
  • Tour Operator:First Choice

" This hotel is massive. Two hotels... "

This hotel is massive. Two hotels have combined to make one. With three swimming pools, two children’s pools and a swim up bar, two children’s playgrounds, daily activities for adults and children (4-12 years), and a show in the evening and disco until 2am, if you wanted too. There is something for everyone.

The service from all staff was excellent. Reception were helpful with all enquires, they even ordered our taxi to the airport for us. Every guest is allocated a key to the back gates to go out of the hotel to the beach or town and give towel cards which you can exchange between 9-12 every morning by the pool. Every guest can get free bottles of water at reception to keep in your room.

The food was excellent, such a wide choice, from 0730-2130. We found it very nice and easy to be able to pour our own drinks from the taps; coke/lemonade, fruit juice, tea/coffee/hot chocolate, beer and wine. If you wanted any sprits or cocktails they were made at the main bar area.

Our overall opinion of the hotel was: great food and drinks brilliant service, lots to do. We would definitely recommend this hotel to families and couples alike. The only down side we thought, was that there we lots of Germans and Dutch, and we could not speak any of the language.

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  • User Rating:
    9 / 10
  • Date of Holiday:Jun 2006
  • Board Basis:All Inclusive
  • Tour Operator:Booked Independently
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