Ocean Club Aparthotel

1 reader found this review helpful

Myself and my husband booked a weeks holiday from 11th- 18th Dec in 2007. We had stayed at this hotel in 2005 when it was called Ocean Club.
On both occasions we have had a wonderful holiday. The food is basic but adequate, the rooms were spotless, and we had a balcony looking over the pool and across to the sea. There was entertainment each evening.
The staff were extremely helpful and nothing was too much trouble. The resort is small with a few bars and shops. If you want a quiet break, this is the place to stay. We will be back for a 3rd visit this December, this time for 2 weeks including Christmas.

1 reader found this review helpful

I am being very generous giving 1 here. Have been to Tenerife on many numerous times and without doubt this was the worst holiday of the lot.
The Reps are useless and the accommodation not much worse. Most of the holiday fund went on eating out, thank god for Beckhams bar down the road.
The eating area is hot with flies all over the food and the entertainment area is nothing short of a disgrace.
When you are trying to watch the evening entertainment while cranking your neck around the concrete pillars, watch where you put your feet, as the cockroaches live in the pillars where the tiles are broken and loose around the base area.
On one of the days where we went down to the sea my daughter got covered in oil and upon seeking some help from one of the reps she gave us fly spray to get rid of the oil!!
Always when we go to Tenerife we take some Ariel washing capsules we tried this on the oil and it worked a treat.
The Spanish staff did their best in all honesty but the English reps are not working for their English visitors. To top it all off on the final night my partner had her purse stolen with the loss of £80 English pounds in it. Instead of enduring a coach ride from the complex the next day to come home we ordered a taxi to leave ASAP.
The entertainment staff also do their best but for anyone going here watch your valuables and be prepared to eat out a lot.

This hotel is the worst I have been in for many a year, it is never a 3 star, the food was bordering on uneatable, we never had clean towels the whole week we were there.
Sat TV had only sky news, the bar closed at 11:45 prompt. you couldn’t buy a drink after this time and security hounded you to bed, many guests were paying to leave and others stuck it out because it was only a week.
The only reason I give this 1 is because the beer was ok, go there at your own risk.

1 reader found this review helpful

What on earth is wrong with you people?? This hotel is fantastic, me and my mate went and had the best holiday ever. The food, staff and entertainment was great, we paid only 300pound and it was well worth more.
You pay only for what you get, its only 3star but the food is 5star.people moan like hell and to be honest Iwonder what kind of lives you lead.
I would recommend this hotel and i sure will be going again.....say hello to anna the nail girl.

My boyfriend and I have just returned from a weeks holiday at the Ocean Club...
We had no delay arriving to Tenerife, however, when we did arrive at the airport we were told that our coach had gone missing, however, this was not a great problem as it arrived around 15 minutes later.
When we got to the hotel my first impression was that it was very basic. It was fairly noisy and full of children, I was so relieved when the receptionist allocated us a room on the top floor! I had requested top floor and sea view room! That’s what I got, well as well as a building site view!! I thought having a room on the top floor would mean less noise and a decent night sleep haha you must be joking, we were situated right above the bin shed, and every morning at 2.30ish the bin men would come and empty the bins, the noise was dreadful, that would last for around 10 minutes!
The room was very basic, maid service was **** as we only had a change of towels twice in a week and no fresh bedding. The floor was never swept and the bathroom was hardly cleaned!! This was the first hotel I have been to without air conditioning. I would never do that again!
The food was good, I must say the breakfast was the best meal of the day, with a full English breakfast. The dinner and tea was more a less the same food. We ate out twice (once at Burger King in Los Christianos and once at the 'all you can eat' Chinese down the road. - This I would recommend.
Drinks were good, although a little strong!! I shouldn't really complain about that!! The beer made my boyfriend ill, so after the 1st night he went onto vodka and coke!
The area is very quiet, not really what I expected, I mean the beach is a little cove thing! We went down there a few times, the view was fantastic!
We also booked to go on the Dolphin and Whale trip 45euros for 4 hours all inclusive on a catamaran! This trip was fantastic, one I definitely recommend! We got to see whales and dolphins, I have got some brilliant pictures and memories from that.
The pool area was ok, although I could hardly touch the floor in the SHALLOW end! Entertainment round the pool was good, I joined in the Olympics! My boyfriend enjoyed the killer pool, killer darts and water polo.
Entertainment in the evening was absolutely fantastic, we didn't go out elsewhere for entertainment! I must admit having knives thrown at you it VERY scary, yes I was chose to go up on stage! They also tried making me hold a snake - NO WAY!!
Overall I enjoyed this holiday, don't think I would go to the same place twice! Would prefer to go somewhere a little livelier! I would only recommend a week at this hotel!

1 reader found this review helpful

having read some of the damning reports I dreaded arriving at the ocean club. I was pleasantly surprised to find the place seemed to be quite tidy. room was basic but clean, food was always well presented and warm and the staff continually cleaning the serving surfaces. This is the first all-inclusive hotel I’ve been in that gives out free bottled water.
The entertainment was good and the entertainment staff really worked hard (Haley, Liam and Dave).I’d have no problem recommending this hotel to anyone.

1 reader found this review helpful

To be honest there’s not much to say but (aaaaaaaaaaaaaaah) never again! I have never been abroad before and that has put me off going again. when we got into our room we noticed there was no air conditioning and the patio door didn’t lock so we went down to tell the receptionist about the door and she said she will send some one up to fix it.
When this person eventually did arrive he said he had fixed it but when I tried to open it was jammed. so yet again I went to tell the receptionist we want another room she said they are full for the whole week that we were there so that was us b******d.
The food was terrible and the drinks were just soda water and the staff were miserable.... Never again will i go there ...please just save your money and go to Scarborough.

1 reader found this review helpful

I have just returned from this hotel with my husband, well what can I say, it was disgusting.
Lets start with the hotel itself, the whole building is in bad need of repair everything is old and dirty, plaster dropping off walls you can see where walls have been patched up and painted over and cracks have reappeared there are broken and cracked floor tiles even on steps leading to the dining room, there are metal grips on the floor leading into the bar from the pool area that stick up quite a bit, lots of guests trip over them myself included.
The bar area where the evening entertainment is shown is dreadful there are huge columns in there that don’t allow you to see the acts, unless you get in there very early to claim your seat you have no chance of seeing anything, there is no air conditioning so you are very hot and no extractor fans to take cigarette smoke out leaving the doors open does not help. The pool area was left covered in litter ( don’t think guests now how to use waste bins) sun lounges and tables where dirty and sun shades all need replacing.
While we where their children and teenagers where left to their own means, on occasion they run riot in the evening, in two weeks we saw the security guy once, he walked around the pool and went to where ever it is he goes.
Food was ok, but don’t bother asking for a packed lunch if you are going out for the day, we did , the chef (who was a rude man), got a brown paper bag through in a boiled egg, pat of butter, cheese and salami wrapped in cling film, bottle of water and a bap so hard the plastic knife was useless for it, I threw it all in the bin disgusted.
Maid service was almost non they come to make your bed leave you clean towels twice a week, floors are not cleaned, bathroom never cleaned, balcony furniture was dirty table full of old stains.
The hotel reception staff tried there best and where pleasant, the waiters and bar staff work hard, holiday reps, well I cant say much about the kids reps as I never dealt with them, but we paid a rep 15euros to pre-book our seats homes we asked for 2 isle seats needless to say we didn’t get them.
We had to make the best of a bad thing, we went out most days on trips booked from the shop down the road they are a lot cheaper than reps trips.
As the saying goes you get what you pay for but in this case I think we still paid to much for this hotel.
I read the reviews about this hotel before going on holiday and thought it cant be that bad, oh was I wrong.
I don’t know why first choice have let this hotel go to ruins, they must know what it is like.
If you want a Butlins holiday camp in the sun then book to go to Ocean Club.
I only give Ocean Club 2 rating for the hardworking staff.
I will never book to go there again, I have paid less for a holiday and got better service.

1 reader found this review helpful

After reading some comments about this resort was really unsure what we were going to get......but to be honest you get what you pay for!! If you want 5 star accommodation then pay 5 star prices!!
We found the staff to be very helpful and pleasant on the whole. The food was good and there was a good choice....never once did we have to go hungry as we couldn’t find something we liked! The drink selection was great and the kids loved helping themselves to ice creams! The rooms are basic but comfortable ,but I agree that the linen could be changed more often!
The pool was very deep, it came up to my neck in the shallow end and I'm 5ft 6"! Therefore I was very wary about letting my younger children in there unless either me or my husband was in the pool with them. This meant the younger less able to swim of my children had to stay in the baby pool if I wanted to sunbathe...but they didn’t seem to mind too much! Some children are unruly and the parents don’t keep an eye on them but that’s hardly the tour operator or hotels fault.....more like bad parenting!
I found the entertainment around the pool during the day a bit monotonous.....but that’s a personal view as I'm not really an organised game kind of person. The people who took part in killer pool, water volleyball and water polo all looked happy enough. For me the evening entertainment was not as good as I had hoped.....by the end of the week even my kids had had enough of the same old songs in the mini disco!!
The problem is as Callao Salvaje is a long way from anywhere else (trust me if your travel agent tells you that you can walk to Playa they are seriously lying!!!) and you have paid all inclusive then you tend to be stuck there sometimes against your will! I would recommend the whale watching boat trip, that was fantastic and money well spent! On the whole we had a good time, the weather was amazing, the staff were helpful, the food was good and the accommodation was adequate. Would I go back?
To Tenerife yes, but I would like to stay somewhere a little more lively next time.....Los Cristianos seemed nice and quieter than the neighbouring Playa, and had nicer beaches too. Callao Salvaje has more of a rocky outcrop than a beach....pretty but not ideal to sunbathe! Oh, and if you fancy a nice meal.....try the Chinese buffet all you can eat for about 6 euros.. great value!!!!

Well what can I say about this horrible hotel apart from the staff every thing was wrong. The holiday got of to a bad start, the plane was delayed for about three hours due to one of the planes having a fault, so we had to be changed to another plane. We then arrived at the hotel first impressions were not very good the surrounding area of the hotel was very unattractive there were cracks in the pavement and the step was not lit properly so I tripped over it. We made our way into the reception it was nice to see a friendly face although the receptionist did not speak much English he was very helpful.
When we first got into the room we were not happy the state of the room was unacceptable, we were put in a room that was supposed to sleep four people, but it was a room no bigger than my bed room. There were two single beds, then there was a sofa bed and underneath that there was a put-me-up bed. The pillows we were given were made from some find of foam this was very uncomfortable, but I won’t go too much into that. Finally we got moved to a two bedroom place on the fifth floor over looking the football pitch. We had to pay extra for our room so we were not happy about this.
The cockroaches were not that much of a problem but they did make one or two appearances, they were down by the trampoline and there some in the loos.
The food was so bad we were basically living on chips the whole time we were there, every thing was served cold and the menus were all the same. Ice cream was served all day!
The entertainment was ok but you could not see the stage very well because of some very large pillars blocking the view.
The pool was disgusting on one day there was a blockage in one of the filters so every one had to get out of the pool. The blockage was a "poo"!!!!!!!!!! HOW DISGUSTING !!!!!!!!
Over all the holiday was made a little more pleasant by our new friends, but I advise you to stay well clear of this hotel!!!! (For your own safety!)