Hacienda Garden Beach Resort Hotel, Puerto Plata, Dominican Republic
Hotel Information
Hotel Class:
Hotel Description:
Entering the colourful reception area of the Hacienda Garden Club, you will be greeted by exotic birds and smiling faces, the perfect introduction to the most popular hotel of the resort, just thirty minutes from Puerto Plata airport. The character of the Club is faithful to the name, small, exclusive and personal. Guests stay in an impressive series of bungalows sprawled across a vast, beautiful garden, immaculately manicured, with vivid green grass and exotic plants and flowers. loading...
Nearby Hotels Viewed by Other Travellers
Hacienda Garden Beach Resort Hotel Reviews
" This was a late deal so A.O.A. was... "
Submitted By: Mr Thomas Glass
This was a late deal so A.O.A. was the deal. I did not know what to expect. All the staff were so friendly and helpful even the rep did not push tours but advised us of them and left it at that. The attitude was no problem to everything, they wanted to help.
The food was good but sometimes different. The whole place was clean the drink was plentiful. With one bar always open 24/7. I am hoping to go again very soon.
The food was good but sometimes different. The whole place was clean the drink was plentiful. With one bar always open 24/7. I am hoping to go again very soon.
- Date of Holiday:Jul 2006
- Board Basis:All Inclusive
- Tour Operator:Airtours
For the price I paid, I was very pleased with the hotel I got and was surprised with some of the reviews other people had left on this website.
The Hacienda Garden is a 3 star hotel that is basic but very clean. The rooms were of a good size and came with a huge king-size bed and cable television (some channels I must note were in Spanish, but CNN featured). I didn't experience any problems regarding the shower, it was often a luke warm temperature but the heat outside was so intense I actually looked forward to getting into it! There was water day and night. As for the maid service, they came every day with fresh towels. I am not sure I have ever experienced that on a package holiday before.
The food was excellent. I enjoyed all of it and I didn't have any problems booking the three a la carte restaurants. In fact I went to all three and had three really enjoyable meals. You did have to book these meals one day in advance (at 3pm) often there was a queue but I wasn't aware of anyone being left disappointed.
The staff were a delight, very friendly and helpful.
In fact the only downside of the holiday was the entertainment at night time. If you're going to visit a country like the Dominican Republic then you are advised not to leave your complex on some occasions. So your hotel entertainment needs to be good. There was entertainment at the Hacienda but it was rather mundane and boring at times (there was a good show occasionally). This needs to be improved.
However the bars on the complex are open until midnight mostly and then the beach bar is open until 6 am. So you can always make your own entertainment!
I do warn you about the Lifestyle Vacation Club. This is a pain that we mentioned to our rep. It's like time share apartment - Dominican style. They try and entice you into their club by offering you a free t-shirt and a bottle of rum. It's not worth it because they are desperate to sell these things and all at a price. I wouldn't say they hassled us from noon till night, because we told them straight we weren't interested and they left us alone.
All in all a good holiday, that I thoroughly enjoyed. I would go back again.