Comfort Inn Universal Studios Hotel

the hotel was terrible. our room was completely filthy. i spendt most of my first morning on the phone to thomas cook in northern ireland to complain. we looked to get a different hotel but they could not do anything for us. we took pictures of the mildue in the bathroom... more

Despite all of the bad reviews I read before arriving I could not fault this hotel. The staff were friendly and helpful, the free breakfast was a welcome start to the day and the beds were made up every day and fresh towels, soap and moisturising cream replaced. The park... more

well ok were should i start the rooms were dirty the breakfast was rubbish the bed had long peices of metle pokeing out the side of the bed i cut my leg from it we had to ask the cleaners to change how bed the bath had stans on the side witch looked allfull i would not put... more

We booked this holiday ages ago and i was worried about some of the reviews i read, but i thought i would tell people what it was really like. First of all first choice were rubbish.. they forgot to give us our check in tickets so had problems checking in,and they forget to... more

A nice hotel conveniently situated for I Drive and Orlando attractions. Rooms nice and spacious and a lovely pool I couldnt get the children out of! The breakfast was lovely but you do have to get there early as it gets busy and when they run out, thats your lot! A tiny... more

Where do I start? This was our first holiday to America for myself, my husband and our 2 girls aged 10 & 14. We had a fantastic time, we did nearly all the parks Disney/Universal/Busch Gardens/Sea World. Bought our tickets in the UK and I think we probably did the right... more

This is by far the worst hotel we have stayed in on I-drive, rooms not cleaned properly, very dirty indeed. Small rooms but advertise good spacious rooms, lift dirty and smelly. Had to ask at reception for our beds to be changed three days after we arrived, as not been... more

The resort was awful; rooms smelt damp, lift not working, graffiti everywhere, even a swamp in the middle of the hotel near the pool. I would certainly not recommend this hotel to my worst enemy; we ended up in 3 different rooms before we were remotely happy. Breakfast was... more

The hotel has fair sized and very clean rooms. The staff were also friendly and helpful. We always got a lounger at the pool area, when required. There was a fridge and microwave in room. We were also supplied with plenty of toiletries and clean towels during our stay. ... more