Jacaranda Hotel

3 readers found this review helpful

we went to the hotel jacaranda on the 1.7.08 for one week theire was six of us when we arrived to the hotel we checked in the bellboy took are luggage and we were greated with complamentry drinks at the bar.we went to are rooms after that and are rooms were gorgous and very clean. me and my partner had a double bed each,telephone,minnie bar,sofa,tv,dressing tabel,slidey wardrobe,shower and bath wc and more.we were hb the food was lush to suite every one.meal times for breakfast werw brtween 7 till 10 and tea was betweeb 5 till 9.staff are very friendley and helpfull. entertainment was good. theire werw lots of activities and theire was 6 pools.the resort was amazing and the beach was 10 minuts walk away.loro park was a great excursion and a must do.night life was 10 minut walk but if you want nightclubs theire a short taxi away and cost around 5 euros.tenerife is a brilliant place and the jacaranda is a superb hotel id definatley go back it was the best holiday ive ever been on and the jacaranda is the best hotel ever. if your going to tenerife this year defo go to the jacaranda it suits all ages from people wanting a quiet and relaxing holiday to people wanting to party the hotel will arange a taxi for you to get to the clubs.thomascook are the best travel company to book through they are so helpfull and i book every year through them

3 readers found this review helpful

We stayed for a week with my whole family of eight adults. We had a great time. The hotel was loverly we all enjoyed all our meals and was always something everybody liked. We will be returning to the hotel and will tell our friends to visit. All my famly really enjoyed it and said they would go again.

5 readers found this review helpful

Just returned from a one week All Inclusive Holiday at the Jacaranda Hotel. On arrival, we were checked in by the efficient & polite staff. Whilst booking in, we paid for the safety deposit box in our room which was 15 euros per week. The directions given by the receptionist were confusing, but after wandering around this large hotel, we found our room and were pleasantly surprised as it was large, clean and modern. However, the walls are paper thin, so thin that you can be kept awake at night by your snoring neighbour - we were! The plumbing in our en-suite ment that water ran from the toilet cystern constantly during our stay.
The Jacaranda Hotel has a number of good sized pools surrounded by a large number of sunloungers. However, the rules about putting your towels out on them are ignored, so if you want any in particular, you better be prepared to get out of bed early! We spent most of our time around the pools on Level Five as there is a nice small pool bar which overlooks the top of the waterfall feature and caught the sun for most of the day as it is not shaded by the hotel buildings unlike the pools on the ground floor. Most of the signs around these pools on Level Five state that they are for adults only, however, again, this rule was ignored!
The Jacaranda Hotel has only one restaurant which caters for all your meals and provides a small, repretative choice. There are two sitting times for the restaurant, 5,30 pm and 8.30 pm, but we were only offered the later time when we checked in to the Hotel. There are no catering facilities which offer snacks between the main meal times, except for cream cakes offered in the bar beneath the waterfall feature.
The All Inclusive blue wrist band did not mean All Inclusive at the Jacaranda. Unlike all the other All Inclusive Holidays that we have been on, it doesn't entitle you to any drink from any of the bars, but from a small selection on a seperate drinks menu. If you want anything not on the drinks menu, you better be prepared to put your hand in your pocket! Other things which you need to pay for are the Pool Tables which cost 1 euro a game and the sauna & steam room is 20 euros to use in the "new" gym, which is small and poorly equipped - it's a joke for a four star hotel!
The evening entertainment was poor and sometimes embarrasing, especially the hotel's own entertainers.
All in all, we enjoyed a relaxing week away just before Xmas, however, I wouldn't go back to the Jacaranda or recommend it to family, friends or collegues. There are better All Inclusive Hotels in Tenerife.

4 readers found this review helpful

We stopped at the Hotel Jacaranda for 1 week, it was by far the best hotel I have ever stopped in. The staff were extremely friendly and couldnt offer to help enough, the food was great, giving a different variety every night including pork, steak, chicken, lamb and beef. Lots of vegetables and good variety for children. The cleanliness of the hotel was outstanding! Every morning the cleaners would be cleaning around the pool area and every evening. Reecption staff were very helpful and someone was always there throughout the night. We made very good friends with the bar staff and the lifeguards who were lovely. A week at this hotel definately isn't enough, if i could of stayed longer i would. Look forward to going back June 09 for 2 weeks :D

My family have just returned from the jacaranda it was the best holiday eva i would go there again the anamation team were great....... and the food was great and the best and the pool where really good but the pools were a bit cold when you first got in but you got used to it xx

2 readers found this review helpful

Having just arrived back from the superb Jacaranda Hotel In tenerife.....
I had to write a review, about the fantastic time, myself and my family had here... On arrival we were met by a spacious reception and friendly staff. Our room was very comfortable, exceptionally clean, which was cleaned every day and given fresh towels too, it was also cool and had the added bonus of a pool view. The food at meal times was varied and non repetative although limited choice for children, but my five year old son always found something to eat. The staff were always willing to help and always friendly. Spending a few days by the pool was enjoyable and finding a lounger was never a problem, evening entertainment was above standard and always kept your attention, the reps did everything in there power to give you a enjoyable day and evening at all times. There is just one point for me to make, that this hotel has people from all countries, but we did not find this a problem !!! All that leaves me to say it was a a beautiful hotel and a lovely part of tenerife, but sadly we had to leave, but have no doubt we will be returning some time very very soon !!! :o)))

Having just arrived back from the superb Jacaranda Hotel In tenerife.....
I had to write a review, about the fantastic time, myself and my family had here... On arrival we were met by a spacious reception and friendly staff. Our room was very comfortable, exceptionally clean, which was cleaned every day and given fresh towels too, it was also cool and had the added bonus of a pool view. The food at meal times was varied and non repetative although limited choice for children, but my five year old son always found something to eat. The staff were always willing to help and always friendly. Spending a few days by the pool was enjoyable and finding a lounger was never a problem, evening entertainment was above standard and always kept your attention, the reps did everything in there power to give you a enjoyable day and evening at all times. There is just one point for me to make, that this hotel has people from all countries, but we did not find this a problem !!! All that leaves me to say it was a a beautiful hotel and a lovely part of tenerife, but sadly we had to leave, but have no doubt we will be returning some time very very soon !!! :o)))

Just got back and had to write a review...the Jacaranda is brilliant, me and my daughters had a fantastic time. Rooms were spacious and cleaned daily, I thought we might struggle to get a sun lounger by the pool but always found some free. Although it's a very big hotel, I never felt like I was surrounded by people. The staff were very friendly and helpful and the food was excellent. I would definitely recommend this hotel and hope to go back next year. Brilliant!!!

1 reader found this review helpful

this hotel was fantastic!!!could not fault it. food was fab. the pools were great, as my little lad dont like water much, the pool come to about waist level and he loved it.
the rooms were clean but while we was there we never got clean bedding i didn't expect it cleaned everyday but it was pretty diry by the end of the week.
we went with thomas cook...i dont recomend them. it was our first family holiday so we dint really know what we were doing. every time we went to see the rep he wasn't there waste of time. he turned up the day we were leaving. useless.
the night entertainment was great and they were brill with the kids.

2 readers found this review helpful

We have just got back from this holiday, and on the whole, feel that it was very enjoyable, however, Thomas Cook, our tour operator, are useless- do not book with them.
We arrived early evening and were dealt with quickly and efficiently at reception. Our room was clean and spacious, but was a good 10 min walk with the hotel being so big. We were not offered porter assistance with our luggage.
The restaurant is the hugest that I have ever seen. Food was replenished frequently and there was a vast selection to choose from, however, the desserts are limited and repeated daily.
There are two pool areas at the hotel, both home to four pools. The pools on the 5th floor are dominated by Italians and the animation team on the 5th floor speak Italian only. Another thing to note is that these pools are salt water.
The pools on the ground floor are used by everyone else. Mostly Dutch, Spanish, German, French and a few English. There are two bars on the ground floor, one of which, we didn't even know about until our last few days. Getting a sunbed is something of a daily battle and something which I quickly tired of. Many sunbeds get reserved for the entire day and never used, even though this is prohibited by the pool side rules. All of these are entirely overlooked, at all times. There were also a lot of kids around the pool that deserved a slap, but their parents didn't care.
The shop in the hotel reception is the biggest rip off ever. It's cheaper to buy 2litres of Evian in London than it is to buy 500ml of water from that shop, however, there are 3 supermarkiets within a 5 min walk outside of the hotel.
All of the tour operators within the hotel hard-sell the daytrips to the aqua park. Its a great disappointment- the rides are crap and you even have to pay to sit on a sunbed there, after paying the extortionate entrance fee.
A couple of random items went missing from our room, so make sure that you cram everthing you can into the safety deposit box.
Overall, it's an excellent hotel and I would go back