Phoenix Park Inn Resort

1 reader found this review helpful

Just read the remarks about Phoenix Park. I was also there in March and have been mostly in October and February since the hotel opened, its one of the better ones. The staff are the nicest and most friendly. I came across the hotel manager Mario who cannot do enough to ensure your stay is one to remember.
I find it sad the good lady had a bad time but we and our friends who between us have stayed at this hotel over 20 times and between us we have never once had a complaint. Sorry I lie, one complaint, its too long between next visits, Phoenix Park is still and will always be a very good value hotel. Great staff and yes it's a basic hotel but HELLO its India not a 5 star Hilton break

What can I say you either love Goa or hate it. I was not impressed.
Spent 2 weeks there in March and spent most of the second week in bed with sickness and diahorrea. The hotel is supposed to be really good. We, that’s my hubby and myself found it very basic. The breakfast was poor, not great hygiene either, the way the breakfast was laid out and served.
Had to change room as well because of the noise, the place was full of chavs. I am a vegetarian and I still was ill with the food, had to get doctor to the hotel as I thought I was going to die as I felt so bad. My poor husband was playing nurse most of the second week.
On the good side if any, the people are really nice and hotel staff were very helpful and friendly (most of them).
When you are on the beach which is ok not great, the shack boys really do look after you with great service all day for a few pounds. The massage girls and the ones that do your nails are great, they have such a hard life and always smile, ask for Nita for some great manicures.
One big problem on the beach is the beggars (most are alcoholics) and the sellers they do not take no for an answer, they drive you mad you can’t relax for more than 1 minute, but they are trying to sell you stuff and if you are sleeping they will wake you.
The bars and restaurants at night in Candolim are ok, some better than others but lots of the chavs go there now, so I think it will soon be taken over by them as it is cheap and lots of cheap beer.
We would never go back if you like the Far East, Malaysia etc you will not like it here it is too many years behind, the litter is also really bad.
The Thompson rep is a total waste of time as well no help only wants to sell you daft expensive trips.
One final word the bloody airport has to be the worst in the world, nearly 2 hours to collect bags and 3hrs to check in to get out of the country and it is total chaos and no air conditioning. Be warned.

1 reader found this review helpful

This is a lovely hotel. It was our second visit. The staff are very friendly and will do anything for you.
Heard complaints that some of the rooms were basic. "What do you expect it’s India" It was all very clean and tidy the rooms were cleaned everyday and the cleaners were very friendly and very proud of the jobs they do and the hotel.
The food was nice. There was a lot of choice for breakfast and it was always very fresh and very clean. They have themed nights in the hotel 4 times a week with live entertainment and all you can eat and drink (for about £5).
Having been to Goa before and seen other hotels in the resort, I would say this is the best hotel in the area to stay.
Candolim beach is beautiful there are a lot of sellers, but if you say "no thanks" they will leave you alone.
A lovely resort it’s a bit of a culture shock at first you have to go with an open mind! But the people are lovely and you always feel safe. Also it’s very cheap you can’t spend your money.
Anyone thinking of going to Goa and staying at the Phoenix I would say "go for it"
We will definitely be going back.