Luperon Beach Resort Hotel, Puerto Plata, Dominican Republic
Hotel Information
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Hotel Description:
The Luperon Beach Resort is all-inclusive and is situated on the north coast of the Dominican Republic, on an amazing beach surrounded by lush vegetation. loading...
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Luperon Beach Resort Hotel Reviews
" Having read some the dismal reviews I... "
Submitted By: Mrs S T
Having read some the dismal reviews I was a bit nervous of what to expect. Shouldn't have worried, it was a fantastic holiday, the beach was mostly deserted, never having to search for sun loungers and the nearby beach bar with barbeque lunches was a welcome rest from the heat. Spent most of the afternoons at the swim up bar where Edwin (best barman) made sure our glasses were never empty (even when we had had enough!).
Being lazy we got a taxi to the small marina and were made very welcome by the people in the bar there. Susie (a tour rep) talked us into taking a water taxi more of a motorized raft) to the town. Very cheap and great fun, we were even given a tour of the bay before landing, then greeted by a young local boy who showed us where to go. Food was plentiful with a great choice and if you take any trips, the Dominican Discovery and Ocean World are to be recommended.
The only complaint was that the locals visiting on the weekends were a complete and utter disgrace, greedy, rude, noisy, but that would not put me off visiting this place again, as we had such a brilliant holiday.
Being lazy we got a taxi to the small marina and were made very welcome by the people in the bar there. Susie (a tour rep) talked us into taking a water taxi more of a motorized raft) to the town. Very cheap and great fun, we were even given a tour of the bay before landing, then greeted by a young local boy who showed us where to go. Food was plentiful with a great choice and if you take any trips, the Dominican Discovery and Ocean World are to be recommended.
The only complaint was that the locals visiting on the weekends were a complete and utter disgrace, greedy, rude, noisy, but that would not put me off visiting this place again, as we had such a brilliant holiday.
- Date of Holiday:Jun 2006
- Board Basis:All Inclusive
- Tour Operator:Sunworld
" Hotel was clean and pretty gardens... "
Submitted By: Mr M Butler
Hotel was clean and pretty gardens well looked after. The rooms very basic but clean, the staff were very friendly and very helpful. Not like the - Thomas Cook Rep.
Not at all helpful could not speak any Spanish and seemed to be there on more of a holiday than there to work, she was a total waste of time.
Not at all helpful could not speak any Spanish and seemed to be there on more of a holiday than there to work, she was a total waste of time.
- Date of Holiday:Mar 2006
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" After reading some of the reviews I... "
Submitted By: Ms A Marsden
After reading some of the reviews I wondered what I had let myself and my family in for. I was absolutely dreading the holiday. The flight was very long but on arrival to the Dominican we were met by a refreshing air conditioned coach who took us to the resort. On arrival we were greeted with welcome drinks, not sure what was in them but they were lovely.
The rooms were spotless, clean towels, beds made and fresh water in the fridge every day. The food is amazing, lots of variety even for the pickiest eater, I managed to put on half a stone.
The entertainment team were great, with water polo, volleyball and all sorts of games through the day and shows at night, they even have their own club dance you can join in.
You can also do snorkeling and kayaking on the beach which is just next door to the resort. If you are looking to go on any trips I would recommend the Mega Trucks (Dominican Discovery) but take some sweets with you for the children in the village as they are very poor, and really appreciate them.
The only down side to the holiday was the Locals that come in on a weekend. They can be a bit rowdy as they’re like any other group of teenagers, but nothing like what I was expecting.
All in all this was an excellent holiday. I would go back tomorrow if I could. I would definitely recommend it to anyone and look forward to going back as soon as possible.
Ignore all the bad reviews some people just like to whinge about the smallest things.
The rooms were spotless, clean towels, beds made and fresh water in the fridge every day. The food is amazing, lots of variety even for the pickiest eater, I managed to put on half a stone.
The entertainment team were great, with water polo, volleyball and all sorts of games through the day and shows at night, they even have their own club dance you can join in.
You can also do snorkeling and kayaking on the beach which is just next door to the resort. If you are looking to go on any trips I would recommend the Mega Trucks (Dominican Discovery) but take some sweets with you for the children in the village as they are very poor, and really appreciate them.
The only down side to the holiday was the Locals that come in on a weekend. They can be a bit rowdy as they’re like any other group of teenagers, but nothing like what I was expecting.
All in all this was an excellent holiday. I would go back tomorrow if I could. I would definitely recommend it to anyone and look forward to going back as soon as possible.
Ignore all the bad reviews some people just like to whinge about the smallest things.
- Date of Holiday:Jul 2006
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" Well, where can I start I have now... "
Submitted By: Miss J M Rawlings
Well, where can I start I have now been here twice in 1 year, which probably sums up how I feel for this hotel. I'm only 16 and I am now planning to save up myself and go with some friends.
I found the food exceptional with food to suit everybody’s needs, there was English for the people not willing to eat local cuisine, there was a lovely range of seafood including lobster, muscles and squid.
The resort itself I found very relaxing and enjoyable, as I could walk about without my parents knowing where I was going. The peacocks walking freely around the resort were loveable and sweet.
The rooms weren't the best I've stayed in but you are hardly in them and when you are, usually it’s when you are asleep. When I had my second trip, I found that the bathrooms had been refurbished and so the room was quite nice.
I've saved the best till last...The animation team! These guys tried their best all day, everyday to make everyone join in the games and dancing that they put on. The shows made me feel like joining a dancing class again, as the shows they put on were quite magnificent to watch and when the dancers had their days off, the entertainment turned to comedy with shows like Mr Luperon, where men are on stage making a fool of themselves. If you ever go be sure to be mates with Felix, Donato, Ricardo and DJ Moy, these are the best lads you could meet, plus they speak the best English. The rest of the gang for instance Daniel, Kenya, Nairovi etc. are all dead canny but don’t speak much English.
I'm sorry if I’ve bored you a bit, but I just have to let everyone know how much of an excellent place it is to stay and don’t be put off with bad comments, its just fussy people having a go. I saw lots of people who had gone back to the hotel when I went back the second time, so it’s not just me who loves this place!
Hope to see you there again!
Jade
xx
I found the food exceptional with food to suit everybody’s needs, there was English for the people not willing to eat local cuisine, there was a lovely range of seafood including lobster, muscles and squid.
The resort itself I found very relaxing and enjoyable, as I could walk about without my parents knowing where I was going. The peacocks walking freely around the resort were loveable and sweet.
The rooms weren't the best I've stayed in but you are hardly in them and when you are, usually it’s when you are asleep. When I had my second trip, I found that the bathrooms had been refurbished and so the room was quite nice.
I've saved the best till last...The animation team! These guys tried their best all day, everyday to make everyone join in the games and dancing that they put on. The shows made me feel like joining a dancing class again, as the shows they put on were quite magnificent to watch and when the dancers had their days off, the entertainment turned to comedy with shows like Mr Luperon, where men are on stage making a fool of themselves. If you ever go be sure to be mates with Felix, Donato, Ricardo and DJ Moy, these are the best lads you could meet, plus they speak the best English. The rest of the gang for instance Daniel, Kenya, Nairovi etc. are all dead canny but don’t speak much English.
I'm sorry if I’ve bored you a bit, but I just have to let everyone know how much of an excellent place it is to stay and don’t be put off with bad comments, its just fussy people having a go. I saw lots of people who had gone back to the hotel when I went back the second time, so it’s not just me who loves this place!
Hope to see you there again!
Jade
xx
- Date of Holiday:Jul 2006
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" What a great holiday this was, with 4... "
Submitted By: Mrs L Lock
What a great holiday this was, with 4 large pools that were never overcrowded it was ideal. The food choice was incredible and to some person who listed a review and asked how many sauté potatoes can one person eat well in the 2 weeks I was there I didn’t eat any. There is plenty of choice for even the pickiest eater.
If all you want is a chilled out, restful holiday with no fighting for loungers and plenty to eat and drink then the Luperon fits the bill. Its off the beaten track so there is not much to do off site but the taxi service is pretty good, I even took a trip across the border into Haiti with my driver, a bit scary but what the heck lol.
Its a lot windier than the south and I found the breeze refreshing. The beach while lovely is not the best for swimming as there is a slight incline and the water is choppy, never the less the water was warm and ok to swim in. The peacocks if they settle outside your room are noisy and a real pain waking you through the night but I bought some earplugs and that sorted them out. Entertainment not great, they do have a band with a really good singer most nights but the animation team while they try their best are not up to much. Overall I thoroughly enjoyed the much needed rest I got at this hotel.
The grounds are beautiful, the people wonderful and the only down side was really the other guests, some looked as if they had swallowed whole sour lemons but you get that where ever you go. Yes the hotel has areas that are a little on the shabby side but this is a huge resort.
I took a bad fall on a small pothole and badly grazed my knee the doctor on site charged me $92 to clean it and apply some cream, watch out for that he has a standard charge before he even looks at you. Bottled water is readily available but I took a large empty bottle when I went out and got the bar staff to fill it each time for me, boy did I drink some pineapple juice lol.
I would recommend this hotel to anyone wanting a quiet get away and a restful time.
p.s. avoid traveling with Thomas Cook if you can, they squeeze you like sardines in the aeroplane and its a long flight.
If all you want is a chilled out, restful holiday with no fighting for loungers and plenty to eat and drink then the Luperon fits the bill. Its off the beaten track so there is not much to do off site but the taxi service is pretty good, I even took a trip across the border into Haiti with my driver, a bit scary but what the heck lol.
Its a lot windier than the south and I found the breeze refreshing. The beach while lovely is not the best for swimming as there is a slight incline and the water is choppy, never the less the water was warm and ok to swim in. The peacocks if they settle outside your room are noisy and a real pain waking you through the night but I bought some earplugs and that sorted them out. Entertainment not great, they do have a band with a really good singer most nights but the animation team while they try their best are not up to much. Overall I thoroughly enjoyed the much needed rest I got at this hotel.
The grounds are beautiful, the people wonderful and the only down side was really the other guests, some looked as if they had swallowed whole sour lemons but you get that where ever you go. Yes the hotel has areas that are a little on the shabby side but this is a huge resort.
I took a bad fall on a small pothole and badly grazed my knee the doctor on site charged me $92 to clean it and apply some cream, watch out for that he has a standard charge before he even looks at you. Bottled water is readily available but I took a large empty bottle when I went out and got the bar staff to fill it each time for me, boy did I drink some pineapple juice lol.
I would recommend this hotel to anyone wanting a quiet get away and a restful time.
p.s. avoid traveling with Thomas Cook if you can, they squeeze you like sardines in the aeroplane and its a long flight.
- Date of Holiday:Mar 2006
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" My hubby and I had a great time at... "
Submitted By: Mrs GH Gail
My hubby and I had a great time at this resort. It rained 5 days of the 13 days we were there. This we were told was unusual. The Hotel is adequate. You cannot expect a 3 star hotel to be like a 5 star hotel. We had hot water and our toilet worked always. There were many places to buy bottled water as well as good drinking water put in refrigerator daily.
Food was plentiful and varied. Fish was amazing. The staff was wonderful especially Animation. They were very friendly, helpful, and amusing. The same Animation Staff were the stars of the Shows. Jacqueline the choreographer is a very talented and creative young woman. The dancing was excellent. There was plenty of opportunity for audience participation.
The pools were kept clean and lots of activities were offered there. The Beach is average but water is a little rough. Snorkelling was not great because of roughness. The best part of the trip was getting to know the Dominicans and their culture. What beautiful people. I wish I could say the same for the guests at the hotel. Many were rude and obnoxious.
Luckily we found some great people from Alberta Canada to be with. All in all we had a very nice vacation.
Food was plentiful and varied. Fish was amazing. The staff was wonderful especially Animation. They were very friendly, helpful, and amusing. The same Animation Staff were the stars of the Shows. Jacqueline the choreographer is a very talented and creative young woman. The dancing was excellent. There was plenty of opportunity for audience participation.
The pools were kept clean and lots of activities were offered there. The Beach is average but water is a little rough. Snorkelling was not great because of roughness. The best part of the trip was getting to know the Dominicans and their culture. What beautiful people. I wish I could say the same for the guests at the hotel. Many were rude and obnoxious.
Luckily we found some great people from Alberta Canada to be with. All in all we had a very nice vacation.
- Date of Holiday:Jan 2006
- Board Basis:All Inclusive
- Tour Operator:Air Transat
" Having just read some reviews I... "
Submitted By: Mrs J Cross
Having just read some reviews I wondered if I had been to the same resort.
Our rep Clare was great she advised us on everything we needed to know and joined in when she could in the evening.
We were there when we had a touch of the hurricane which hit Mexico our room flooded and just one phone call and they moved us straight away then in the morning they cleaned our room as we asked if we could return to it they did this straight away, the maid was a lovely girl always singing and flowers in our room everyday The food -had a different choice every meal.
The staff we found very kind and helpful only problem was the rep for Time share but once we said NO they only ask once more We would love to visit again as it is our 25th wedding anniversary may go back this August. The trip we went on were very good also. we enjoyed the singer in the group they had he could sing.
Our rep Clare was great she advised us on everything we needed to know and joined in when she could in the evening.
We were there when we had a touch of the hurricane which hit Mexico our room flooded and just one phone call and they moved us straight away then in the morning they cleaned our room as we asked if we could return to it they did this straight away, the maid was a lovely girl always singing and flowers in our room everyday The food -had a different choice every meal.
The staff we found very kind and helpful only problem was the rep for Time share but once we said NO they only ask once more We would love to visit again as it is our 25th wedding anniversary may go back this August. The trip we went on were very good also. we enjoyed the singer in the group they had he could sing.
- Date of Holiday:Aug 2005
- Board Basis:All Inclusive
- Tour Operator:First Choice
" I have already wrote a report thing... "
Submitted By: Miss Lauren Riach
I have already wrote a report thing but i have just read all of the other reports from other people and I have to say that they are all lies!!! The complex was very good! There was a wide range of food things that kids will love and adults; chips, pizza, chicken, salad, pasta and that was just at lunch by the beach in little huts there was more in the restaurant!
Claire was very helpful with the resort and telling you about all the trips and were everything is in the complex!
The locals that came on the week end were no bother to anyone! They were loud but they was enjoying themselves!
They had one weekend to relax and do what they wanted! And they didn’t knock on your doors at night!
I am really missing the animation team!!! Lol shagaron! Lol. And also the barmen were very friendly by the end of one week we had made friends with them and they knew our names it was jokes! Especially when they called ma mate vikki - bikki lol
Most people that rite these reviews lie soooo much its unbelievable!! Do not listen to any of it its all lies!
I would defiantly go back there!! Wait a minute i am!! Lol
Its the best!!! Bi xxxxx
Claire was very helpful with the resort and telling you about all the trips and were everything is in the complex!
The locals that came on the week end were no bother to anyone! They were loud but they was enjoying themselves!
They had one weekend to relax and do what they wanted! And they didn’t knock on your doors at night!
I am really missing the animation team!!! Lol shagaron! Lol. And also the barmen were very friendly by the end of one week we had made friends with them and they knew our names it was jokes! Especially when they called ma mate vikki - bikki lol
Most people that rite these reviews lie soooo much its unbelievable!! Do not listen to any of it its all lies!
I would defiantly go back there!! Wait a minute i am!! Lol
Its the best!!! Bi xxxxx
- Date of Holiday:Jul 2005
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" Hi
I’m only 13 but i... "
Hi
I’m only 13 but i had a great holiday, don’t listen to all that rubbish everyone says about how awful this holiday was..... it was brilliant!! The rooms were lovely and cool, it was great walking into it after being in the hot sunshine all day!! The pools were lush and clean, also they were close to all the bars ..... a big +! Ignore what that woman said about the young boys bothering all the girls .... they were the animation team just doing their job and they weren’t just bothering the girls they would ask everyone they saw if they wanted to join in the many activities that was going on !! That was also great, you were never bored since there was always stuff to do for people all ages.
The animation team were great, sooooo cani and soooooo chatty- so much fun ! They always put on a good show at the night time so don’t listen to all this rubbish about there wasn’t anything to do at night. + there was a disco open all night and my mam and her friend sue found it great , dancing in there till light time again so I don’t see why anyone else wouldn’t!! + there was always a singer or a band playing at night time so if you were just after a quiet drink with some music it had that !
The beaches were lush !!!!!!!! White sand , blue sea it was proper gorge!!!! :)
The food was great, alot to pick from and I’m very very picky at what I eat!! + I’m a kid and I loved the food proving the others who said there was nothing to eat for the children must have really boring children not wanting to try new things past McDonalds chips and chicken nuggets!!!!!!
I made great mates there had a mint time, got a lush tan (since I don’t get any sun in Newcastle), learned how to do Spanish dancing, tried new food mmmmmmm, went to a island in the middle of the sea which was a sandbank which was fab! (its one of the trips you can go on) so PLZ DONT LISTEN TO THE BAD COMENTS ABOUT TIS PLACE BECAUSE I HAD A BRILL HOLIDAY, 1 OF THE BEST EVER SO I DEFENTLY RECOMEND IT !! ITS WELL WORTH IT! I DONT KNOW WHERE THE OTHERS WENT ON THEIR HOLIDAY SAYING ALL THOSE BAD THINGS BECAUSE THEY DIDNT COME ON THIS ONE!!!!
Bi XXXXXXXX
:) :) :)
I’m only 13 but i had a great holiday, don’t listen to all that rubbish everyone says about how awful this holiday was..... it was brilliant!! The rooms were lovely and cool, it was great walking into it after being in the hot sunshine all day!! The pools were lush and clean, also they were close to all the bars ..... a big +! Ignore what that woman said about the young boys bothering all the girls .... they were the animation team just doing their job and they weren’t just bothering the girls they would ask everyone they saw if they wanted to join in the many activities that was going on !! That was also great, you were never bored since there was always stuff to do for people all ages.
The animation team were great, sooooo cani and soooooo chatty- so much fun ! They always put on a good show at the night time so don’t listen to all this rubbish about there wasn’t anything to do at night. + there was a disco open all night and my mam and her friend sue found it great , dancing in there till light time again so I don’t see why anyone else wouldn’t!! + there was always a singer or a band playing at night time so if you were just after a quiet drink with some music it had that !
The beaches were lush !!!!!!!! White sand , blue sea it was proper gorge!!!! :)
The food was great, alot to pick from and I’m very very picky at what I eat!! + I’m a kid and I loved the food proving the others who said there was nothing to eat for the children must have really boring children not wanting to try new things past McDonalds chips and chicken nuggets!!!!!!
I made great mates there had a mint time, got a lush tan (since I don’t get any sun in Newcastle), learned how to do Spanish dancing, tried new food mmmmmmm, went to a island in the middle of the sea which was a sandbank which was fab! (its one of the trips you can go on) so PLZ DONT LISTEN TO THE BAD COMENTS ABOUT TIS PLACE BECAUSE I HAD A BRILL HOLIDAY, 1 OF THE BEST EVER SO I DEFENTLY RECOMEND IT !! ITS WELL WORTH IT! I DONT KNOW WHERE THE OTHERS WENT ON THEIR HOLIDAY SAYING ALL THOSE BAD THINGS BECAUSE THEY DIDNT COME ON THIS ONE!!!!
Bi XXXXXXXX
:) :) :)
- Date of Holiday:Jul 2005
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" This holiday was the best I've ever... "
Submitted By: Miss L Riach
This holiday was the best I've ever been on!! The animation team was the best! Missing Felix, Will and Ricardo most! The rooms were good enough, I mean the only time we was in there was to sleep and get changed! The pools were clean! The food and drink were lovely there was a wide range so if people are saying there wasn’t nothing for kids there are because I saw enough kids love the food!
There was entertainment everyday and evening it was the best ever! Dances, comedy and loads of other stuff! It was the best holiday ever and if you read this believe it because people that say its not worth it are lying! Luv the Geordies we met there lol xxx
There was entertainment everyday and evening it was the best ever! Dances, comedy and loads of other stuff! It was the best holiday ever and if you read this believe it because people that say its not worth it are lying! Luv the Geordies we met there lol xxx
- Date of Holiday:Jul 2005
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" Tropical Luperon
I am... "
Tropical Luperon
I am a fussy traveller – Last year we went 5 star to the Maldives. I have to say that after reading the reviews on here I did not hold much hope, however I really was pleasantly surprised.
The flight was with Thomas Cook. We all had individual TVs in the headrests in front of us. The flight was fine. The seats are narrow but the legroom is ok. We also had decent films on the way there and back. Flight time on the way out was 7.45hrs and on the way back around 8 hrs.
We stayed in block 20, which was almost empty, so lovely and quiet. Our room was very large with 2 king-size beds, which were extremely comfortable. We had a TV with some good American channels that show films most afternoons and comedy in the evenings. We had a great balcony overlooking beautiful, lush tropical gardens. These really were lovely, with large fishponds and flamingos.
Our bathroom was fine and very clean and the shower was good. Always had hot water and we had fresh towels every day. Our maid was brilliant – always remember to say Hola! And leave a tip – it really helps.
The food in the buffet was good – I am real foodie and was expecting the food to be terrible but it really wasn’t. There was a great choice – to the point where we did not get bored of the food in the 2 weeks we were there. The great thing is that you can also go to the 4 a la carte restaurants once per week – which adds to the variety. The food and service in these is really good. The food was always piping hot and nobody that I knew of was ill.
The pools were all really clean and had lots of shady areas.
The beach – one end – that is not really for hotel use is very dirty – full of rubbish but that is the way that the local people use the beaches - as dumping grounds. The main area of the beach is great though – clean and great to swim in. There are quiet areas in the middle of the beach where you can sit and chill.
The snack bars at lunchtime by the beach are a great – BBQ chicken and salad, freshly made stone baked pizzas, chips, pasta etc. – all really good.
Whilst there I would really recommend taking a trip to Luperon. It is nice to wander around and sit in the few local bars.
The entertainment was fantastic – again, I have no idea what people who say it’s awful are on about. They are great – the dancing is great and they try really hard.#
The best thing and the worst thing about this resort is the people. The best – the locals they are great. I don’t understand the comments that are on here about them over running the place at the weekends and behaving badly – what a load of rubbish, just smile and be friendly and they will take a genuine interest in you and what you do.
The worst – the attitude of some British holidaymakers there. You might not get you drink mixed exactly the way you do at home – but if you want that then do us all a favour and stay at home!
Take the time to say Hola and smile - the staggering number of people who did not say please or thank you was astounding. We really enjoyed our stay and would whole-heartedly recommend it to anyone.
I am a fussy traveller – Last year we went 5 star to the Maldives. I have to say that after reading the reviews on here I did not hold much hope, however I really was pleasantly surprised.
The flight was with Thomas Cook. We all had individual TVs in the headrests in front of us. The flight was fine. The seats are narrow but the legroom is ok. We also had decent films on the way there and back. Flight time on the way out was 7.45hrs and on the way back around 8 hrs.
We stayed in block 20, which was almost empty, so lovely and quiet. Our room was very large with 2 king-size beds, which were extremely comfortable. We had a TV with some good American channels that show films most afternoons and comedy in the evenings. We had a great balcony overlooking beautiful, lush tropical gardens. These really were lovely, with large fishponds and flamingos.
Our bathroom was fine and very clean and the shower was good. Always had hot water and we had fresh towels every day. Our maid was brilliant – always remember to say Hola! And leave a tip – it really helps.
The food in the buffet was good – I am real foodie and was expecting the food to be terrible but it really wasn’t. There was a great choice – to the point where we did not get bored of the food in the 2 weeks we were there. The great thing is that you can also go to the 4 a la carte restaurants once per week – which adds to the variety. The food and service in these is really good. The food was always piping hot and nobody that I knew of was ill.
The pools were all really clean and had lots of shady areas.
The beach – one end – that is not really for hotel use is very dirty – full of rubbish but that is the way that the local people use the beaches - as dumping grounds. The main area of the beach is great though – clean and great to swim in. There are quiet areas in the middle of the beach where you can sit and chill.
The snack bars at lunchtime by the beach are a great – BBQ chicken and salad, freshly made stone baked pizzas, chips, pasta etc. – all really good.
Whilst there I would really recommend taking a trip to Luperon. It is nice to wander around and sit in the few local bars.
The entertainment was fantastic – again, I have no idea what people who say it’s awful are on about. They are great – the dancing is great and they try really hard.#
The best thing and the worst thing about this resort is the people. The best – the locals they are great. I don’t understand the comments that are on here about them over running the place at the weekends and behaving badly – what a load of rubbish, just smile and be friendly and they will take a genuine interest in you and what you do.
The worst – the attitude of some British holidaymakers there. You might not get you drink mixed exactly the way you do at home – but if you want that then do us all a favour and stay at home!
Take the time to say Hola and smile - the staggering number of people who did not say please or thank you was astounding. We really enjoyed our stay and would whole-heartedly recommend it to anyone.
- Date of Holiday:Aug 2005
- Board Basis:All Inclusive
- Tour Operator:Sunset
" I have no complaints about the resort... "
Submitted By: Mr DP caden
I have no complaints about the resort itself, but the locals that come in at the weekends are rude and have no respect for anybody else, they go around the corridors screaming, throwing your stuff off the sunbeds so they can sit on it, pushing you out the way so they can get food in the dinner room and taking the whole pizzas at the snack bar and only eating 2 slices! Some of the barmen were rude and served the locals over you, it seemed as though if you spoke Spanish you got a better service.
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The holiday rep Claire was crap to say the least, she didn’t tell us any information about the locals or things that were free such as all the watersports. She was rude and actually told somebody that they had an attitude problem when it was really the other way around! Don’t expect to find any information out from her because she really is quite lazy and can’t be arsed to do anything.
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If you travel with Thomas Cook then do not book any of the excursions with them, book them with Rosa down at the marina as you could be saving around $40 per person and Rosa’s trips are much better! When we was there they did a trip down to an island in the Caribbean, DO NOT go on this trip! It was cancelled from the Saturday because of tropical storm Emily, then it was cancelled on the Tuesday for an unknown reason, then on the Saturday they got 1 meal at 1 o clock and this trip was from 5 in the morning until 11 at night! I would recommend the white water rafting and the trip where you go to the waterfalls, they are amazing and are once in a lifetime trips.
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The location of the hotel is ideal because its not in Puerto Plata where you get harassed everywhere but its not just in the middle of nowhere, luperon town is just a 20 minute walk away from the hotel or $4 each way for a taxi.
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The people who work on the watersports counter are excellent, friendly and want you to learn to do things, whilst I was at the resort I had a windsurfing lesson and the guy was excellent and patient, they were a right laugh so make sure you don’t miss out on any of the free water sports which include banana boat (you have to book in advance), windsurfing, kayaking and more.
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No complaints on the room it was just average but watch out for the maids as the people next door had $80 go missing from behind a picture in their suitcase! The swimming pools and the beach were excellent, but I wouldn’t like to be at the hotel when it was full as when we went it was very empty. the waterfall was on once in our 2 week holiday (when the locals were in of course).
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The holiday rep Claire was crap to say the least, she didn’t tell us any information about the locals or things that were free such as all the watersports. She was rude and actually told somebody that they had an attitude problem when it was really the other way around! Don’t expect to find any information out from her because she really is quite lazy and can’t be arsed to do anything.
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If you travel with Thomas Cook then do not book any of the excursions with them, book them with Rosa down at the marina as you could be saving around $40 per person and Rosa’s trips are much better! When we was there they did a trip down to an island in the Caribbean, DO NOT go on this trip! It was cancelled from the Saturday because of tropical storm Emily, then it was cancelled on the Tuesday for an unknown reason, then on the Saturday they got 1 meal at 1 o clock and this trip was from 5 in the morning until 11 at night! I would recommend the white water rafting and the trip where you go to the waterfalls, they are amazing and are once in a lifetime trips.
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The location of the hotel is ideal because its not in Puerto Plata where you get harassed everywhere but its not just in the middle of nowhere, luperon town is just a 20 minute walk away from the hotel or $4 each way for a taxi.
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The people who work on the watersports counter are excellent, friendly and want you to learn to do things, whilst I was at the resort I had a windsurfing lesson and the guy was excellent and patient, they were a right laugh so make sure you don’t miss out on any of the free water sports which include banana boat (you have to book in advance), windsurfing, kayaking and more.
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No complaints on the room it was just average but watch out for the maids as the people next door had $80 go missing from behind a picture in their suitcase! The swimming pools and the beach were excellent, but I wouldn’t like to be at the hotel when it was full as when we went it was very empty. the waterfall was on once in our 2 week holiday (when the locals were in of course).
- Date of Holiday:Jul 2005
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" We read all the bad reviews and... "
Submitted By: Mrs D Greaves
We read all the bad reviews and thought about changing our holiday, then thought we would make our own mind up. <br><br> On arriving at the resort we thought it was a bit run down but not as bad as some reviews made out. The rep (Clare) was unhelpful and gave us misleading information. At our welcome meeting she told us that the Dominicans that came in at the weekends were friendly lovely people.
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As we had read all these bad things on the Dominicans that come in at the weekend we thought that the people that wrote these reviews were prejudice after all why shouldn’t they have a weekend break in their own country! then we discovered why, they are (I hate to say this) bloody awful!!
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They really do go wild at the weekend their like a swarm of bees that just take over. they are all on heat, the men and teenagers don’t just look they stare and its like they are having sex with you, my husband would be sitting next to me looking at them but they just looked at him then carried on! they didn’t give a dam my husband couldn’t believe it. The girls were just as bad hissing as the men as they walked passed even when they had their girlfriends with them, I’m sure they just like to intimidate us Brits.
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The reception never have any change unless you change it to pesos. so if you get dollars make sure you have small notes.
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The horrid rep Clare said that they are all so poor that we should tip them. well on our third day I put a few bits in a bag for the maid and some cash, we had gone back to the room for something and she was in there, now I didn’t expect her to get on her hands and knees but a simple thank you would of been nice, but she said nothing, I thought stuff you!
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Also the rep said that if you wanted your hair braided they will accept $20 well we offered $25 and she wouldn’t accept it, my hair is not long its shoulder length so if they are that poor why wouldn’t they accept this? You may notice that some of the Dominicans wear designer clothes own ipods. The shops are terrible they wanted £6 for deodorant!!
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The barman were lovely the animation team were funny a bit odd but ok, they did have an accident on the stage with one of the girls they were pretending to hang her but the rope broke and she fell they had to call an ambulance we never saw her again just hope she was ok.
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The trip to ocean world was great if you have kids or not you should go, our kids loved it. The catamaran would of been great but sea was rough so most of us were sick.
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I had a water infection so spoke to the rep Clare and asked her if she knew where I could get the medication from she just said "the pharmacy in Luperon village” and walked off I thought oh thanks a bunch then found out that the shop in the resort could order the stuff for you, now she lives at this resort why couldn’t she tell us that. I think that she has forgotten why she is there.
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Despite all this we did have a good holiday but would not return to this resort. <br>
<br><br>
As we had read all these bad things on the Dominicans that come in at the weekend we thought that the people that wrote these reviews were prejudice after all why shouldn’t they have a weekend break in their own country! then we discovered why, they are (I hate to say this) bloody awful!!
<br><br>
They really do go wild at the weekend their like a swarm of bees that just take over. they are all on heat, the men and teenagers don’t just look they stare and its like they are having sex with you, my husband would be sitting next to me looking at them but they just looked at him then carried on! they didn’t give a dam my husband couldn’t believe it. The girls were just as bad hissing as the men as they walked passed even when they had their girlfriends with them, I’m sure they just like to intimidate us Brits.
<br><br>
The reception never have any change unless you change it to pesos. so if you get dollars make sure you have small notes.
<br><br>
The horrid rep Clare said that they are all so poor that we should tip them. well on our third day I put a few bits in a bag for the maid and some cash, we had gone back to the room for something and she was in there, now I didn’t expect her to get on her hands and knees but a simple thank you would of been nice, but she said nothing, I thought stuff you!
<br><br>
Also the rep said that if you wanted your hair braided they will accept $20 well we offered $25 and she wouldn’t accept it, my hair is not long its shoulder length so if they are that poor why wouldn’t they accept this? You may notice that some of the Dominicans wear designer clothes own ipods. The shops are terrible they wanted £6 for deodorant!!
<br><br>
The barman were lovely the animation team were funny a bit odd but ok, they did have an accident on the stage with one of the girls they were pretending to hang her but the rope broke and she fell they had to call an ambulance we never saw her again just hope she was ok.
<br><br>
The trip to ocean world was great if you have kids or not you should go, our kids loved it. The catamaran would of been great but sea was rough so most of us were sick.
<br><br>
I had a water infection so spoke to the rep Clare and asked her if she knew where I could get the medication from she just said "the pharmacy in Luperon village” and walked off I thought oh thanks a bunch then found out that the shop in the resort could order the stuff for you, now she lives at this resort why couldn’t she tell us that. I think that she has forgotten why she is there.
<br><br>
Despite all this we did have a good holiday but would not return to this resort. <br>
- Date of Holiday:Jul 2005
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" OK Where do I start, Date of... "
Submitted By: Mr S Honhold
OK Where do I start, Date of departure 05/06/2005 thinking we were to fly at 10.25am told flight would be flying at 12.25 actually flew at 16.00. Not good start as no other flights where delayed up to us departing NO reason given for delay!
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On arrival at the Airport we where charged one dollar per case to be taken to the coach and again one dollar per case to be lifted from the floor onto the coach be warned by this because they never have change for $10!
<br><br>
Arrived at our resort after 1 and a half hour roller coaster ride through streets of what can only be described as parasites jeering and shouting at all the women on board, again having to hand out cash for a job they are employed to do at the resort as porters!
<br><br>
Most of the poor reports you have heard are true but we went into the holiday with a open mind and found that if you look hard enough you could find fault with any destination but what we disliked the most was the locals on the weekends infested the resort with no respect for the holiday makers wanting a bit of peace ( shouting, invading personal space i.e. sitting on the end of your sun bed, banging on your door in the early hours, unwelcome remarks too the girls, and turning the meal times into a inedible mess).
<br><br>
Also don’t let the brochure fool you! the swim up bar was never in use, the waterfall fell for one day in two weeks and one of the four pools was dangerously half empty for a full week. <br>
<br><br>
On arrival at the Airport we where charged one dollar per case to be taken to the coach and again one dollar per case to be lifted from the floor onto the coach be warned by this because they never have change for $10!
<br><br>
Arrived at our resort after 1 and a half hour roller coaster ride through streets of what can only be described as parasites jeering and shouting at all the women on board, again having to hand out cash for a job they are employed to do at the resort as porters!
<br><br>
Most of the poor reports you have heard are true but we went into the holiday with a open mind and found that if you look hard enough you could find fault with any destination but what we disliked the most was the locals on the weekends infested the resort with no respect for the holiday makers wanting a bit of peace ( shouting, invading personal space i.e. sitting on the end of your sun bed, banging on your door in the early hours, unwelcome remarks too the girls, and turning the meal times into a inedible mess).
<br><br>
Also don’t let the brochure fool you! the swim up bar was never in use, the waterfall fell for one day in two weeks and one of the four pools was dangerously half empty for a full week. <br>
- Date of Holiday:Jul 2005
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
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Once we arrived at our hotel we found staff ever so friendly they would go out of their way to make sure you had a great time. Within 2 days we were in our own crowd of 17 people adults and kids, every time we went to eat or go around the pools we all stayed in our group. Even on the evenings we went for al a carte meals the staff were very helpful at sitting us all together. Great service.
Short walk to the marina, which we did on three occasions. We felt safe to wonder around as people here were also friendly. Suzi who works and lives there is American and told us of different trips to go on. Very advisable to take sweets, pencils, pens and note books, well liked by the locals we even left one of our mp3s too the shop assistant Angelina, she was lovely. £30 to us one months wages to them.
Keep off the 151 saw many a person fighting with themselves after drinking this stuff one man thought he was woody wood pecker after 151, his face was a mess next morning.
The only down side to my holiday was I had sickness and the other for 9 out of the 14 days. There were mites in our room which were coming out of the wood frame around the headboard onto the pillows also ants in the juice I was drinking during the evening. I was confined to the room once again. The room was fumigated out 3 times which finally did work. I complained several times to our rep which he noted down, but no satisfaction on our return, a case of tough luck.
We’ve got to say that we all still keep in touch with each other after coming home so worthwhile holiday even just for the holiday mates we now have.