Luperon Beach Resort Hotel, Puerto Plata, Dominican Republic

Hotel Information

User Rating:
8 / 10
(79 User Reviews)
Hotel Class: Luperon Beach Resort Hotel Studios ReviewsLuperon Beach Resort Hotel Studios ReviewsLuperon Beach Resort Hotel Studios ReviewsLuperon Beach Resort Hotel Studios Reviews

Hotel Description:

The Luperon Beach Resort is all-inclusive and is situated on the north coast of the Dominican Republic, on an amazing beach surrounded by lush vegetation.
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Luperon Beach Resort Hotel Holiday Reviews

Luperon Beach Resort Hotel Reviews

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" Amazing holiday, loved every minute.... "

Amazing holiday, loved every minute.
The staff were awesome and I had a great time. The cleaner (a very nice lady who couldn't really speak much english) was excellent, gave a thorough job every day (sometimes twice a day) and never once complained. Always knocked and left if you was in the room, coming back later when you'd left. Only 1 complaint, I had an ant infestation but the staff came and re-roomed me and sorted the problem immediately. It wasn't really their fault and I was impressed with how they handled it. Word of warniing, if your arriving at the hotel between 3 and 6pm, you may not be able to get food but there is a couple of shops in the resort where you can buy crisps and chocolate.
Excellent holiday
Goin again July 2009!!

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  • User Rating:
    10 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" Absolutley Loved this holiday was... "

Absolutley Loved this holiday was fab, beautiful weather beautiful friendly people, good choice of food, lots to do if u take money for trips or alternativley you can just sit by the pool/beach to chill out. Good night time entertainment with the fab animacion team who go out thier way to entertain you, although if u aren't a very outgoing person who enjoys a bit of banter then they wont make the effort with you all the time:D!!

Me & my boyfriend went last year and are going back the same time this year along to meet the couples we met there.

This holiday is well recomended by all of us although not to families with young kids as it does tend to get very hot here, also as we never really saw anything for kids there.

Disco at night with good music and good atmosphere. And also food waiting for u wen your hungry and on your way home from the disco, ideal!

Just talking about it i cant wait to go back!!!!!

Never mind those bad reviews you read below its all rubbish

Fair enough we had ants in our room and had to get moved but why let something so cynical spoil a perfect holiday?! The room we were moved to was much better!

Its not as if the customer service and food and entertainment didnt make up for things like that.

So book up & enjoy we did and thats why we're going back x

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  • User Rating:
    10 / 10
  • Date of Holiday:Sep 2007
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook

" Stayed at Luperon Beach 28th April to... "

Stayed at Luperon Beach 28th April to 7th May. Before going i wasn't expecting too much after reading all the bad reviews. I seriously think they were writing about the wrong hotel! I went with my girlfriend (we are a young couple) and i can safely say this is an amazing place.

It is in a great location and the place is kept very well. You always see cleaners looking after the place. Beach was very nice too however sea was a bit rough as it is still the Atlantic (not too cold though). Weather was very good, started off a bit cloudy, had 1 day of rain, and the rest of the holiday we never saw a cloud. However if it is a cloudy day don't think you can get away with no suncream as we both made this mistake on the first day and burnt like hell! Prickly heat and sunburn for the next 3 days which was a huge downer as we couldn't enjoy these days so don't make the same mistake we did (the sun is 70% stronger in dominican so it gets you through the clouds).

Anyway, the room was ok, maybe a little dated, but don;t let that put you off (you don't go on holiday to stay in a room so who cares). You get free a/c which is very powerful and satalleite tv. We experienced a few power cuts whilst there however that's common.

The hotel has three main pools. We stayed at the 1 with the swim up bar and the waterfalls. Again very clean, and handy with the bar ;-) Water not heated however warms up by midday (it gets so hot you need the water cool).

For food we always went to the buffet resteraunt. Did get a bit boring however they have lots of selections and different things every day. Very good chefs. There is a few other resteraunts such as a specialty one which has a differnt theme each night such as brazillian, italien etc however you had to book this and we was told it wasn't very good so we never bothered.

Staff around the resort were very friendly and all speak good english.

If i had to say anything negative it would be the l;ast weekend we were there when it was domincan republic's bank holiday and the place was well over crowded by loud Dominicans who were always pushing in and getting served first at the bars. but i guess they have to have holidays too!

Anyway back on to the good bits. During our stay we did two of the excursions. The first being Paradise Island trip where you take a speed boat to a little island in the Atlantic that is surrounded by a coral reef where you can snorkel around in the warm crystal waters. Great trip however this was on the day we had the bad weather which a put a bit of a downer on it however we still enjoyed it. The last excursion we did was Ocean World...This is a place you HAVE to visit especialy if you have kids. The place is mainly visited by people wanting to swim with dolphins which is what we did. It is expensive at around £80 per adult however it is well worth it (if you like extremely clever tame dolphins). There is a very good dolphin and shark show and there are other things to do there too. A great day out.

So that's about it for this review, please don;t let the bad reviews put you off this amazing place! We travelled with Sunset Thomas Cook and the rep was very helpful. The flights with them weren't too bad either, decent leg room and a tv in the back of every seat.

Feel free to ask me any questions about this place. Hope you have a good time if you are going!

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  • User Rating:
    10 / 10
  • Date of Holiday:Apr 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook

" well i think that the place was... "

well i think that the place was fantastic as i had a really good time there met loads of the local people and enjoyed my time there went to the disco late at night and met loads of holiday people from all over the world it was a really nice experience i recommend it to anyone really i was really sad to go and wanted to go back there for a couple of months after i came back....
the staff were really friendly to me and my family and made us have a really nice time there
the rooms were good and comfortable but i wasnt there most of the time as i was out and about all of the day as there was always something nice to do there and the food was really nice like the pancakes and ommletes in the morning..
eny way i think from this u will understand that i had a really good time there

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  • User Rating:
    10 / 10
  • Date of Holiday:Jan 2007
  • Board Basis:All Inclusive
  • Tour Operator:First Choice

" Excellent Holiday, at a Lovely... "

Excellent Holiday, at a Lovely resort.
Very friendly staff, and lovely food with the all inclusive deal.
Basic room, but you spend most of your time going on trips or doing activities or laying on the beach so that doesnt matter.
Had 2 days of rain which was disapointing but other wise it was 30C the rest of the time with plently of sun shine.
Very strong cocktails, very very nice!

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  • User Rating:
    8 / 10
  • Date of Holiday:May 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook

" Great resort.Great animation... "

Great resort.Great animation team.Excellent activities.Kids club great.Special thanks to sue the thomas cook kids rep!She really made our 2nd time there a whole lot funner!:D Great job sue! Thomas cook staff were really helpful.Though i do advise to wear shoes when you go in the sea!Sea urchines?OWCH!!Trust me,they hurt A LOT when you stand on them!Overall,excellent (2nd)time there.Adios amigos.

P.S.Cant wait till this year again sue!

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  • User Rating:
    10 / 10
  • Date of Holiday:Aug 2007
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook

" We stayed at Luperon over Easter 21/3... "

We stayed at Luperon over Easter 21/3 - 4/4 and had a really great time despite bad weather in the 2nd week. Luperon is a bit of a backwater and the hotel(it is really just 1 hotel not 2)is not the type of place for people wanting big resort entertainment or glamour. We, a family of five (kids 12, 9 and 7), came for the sunshine, beach, sea and watersports and got exactly what we wanted. The hotel is clean & tidy, the food in the only buffet restaraunt was good and varied, and most of the staff pleasant. Our Thomas Cook Rep, Bev, was superb and helped us change our rooms to quieter ones away from the Disco, the kids not wanting to stay up till 2a.m.every night!! Bev was helpful and full of good advice as to how to get our best out of the holiday. The Mega trucks excursion was fantastic and is a must for anybody wanting to see a different Dom. Rep. than just your resort, and the Jurassic Park scenery was stunning!! Our only word of warning would be to book your catamaran trip through your holiday rep and TipTop Cats and not through Petra at the pool and Aguara Catamarans (who are part of the sea pro water sports team, and as we found out later, not accountable to the hotel or the holiday company)!! We did and it was the worst experience of our lives. We were told by Petra it would be cancelled for rain yet our trip went ahead despite 20ft waves,driving wind and rain and stormy weather, it was dangerous, no life jackets were given out and everybody was cold, miserable and seasick. The Captain, despite the adverse conditions stayed in his berth with a lady friend, letting the 2nd mate blunder his way thru' the storm! One family did not want to get back on the Cat for the return journey! When we complained we were given no apology, no recompense and no acceptance that 20 people had had a day of their holiday ruined just so the company could make money. If you book thru' your rep you would get a refund or a replacement trip if you can make it.
However that was only one bad day out of many good days, so we would definitely say that the overall experience was a superb one.

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  • User Rating:
    8 / 10
  • Date of Holiday:Apr 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook

" All staff were great i hpoe they are... "

All staff were great i hpoe they are still there. We are hoping on going next year. The swimming pool was great but they need to sort out the people jumping off the rock because when i went some one brock there leg. Hope every thingis alright they called my dad mr bombbastic.

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  • User Rating:
    10 / 10
  • Date of Holiday:Aug 2007
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook

" We have just got home from Luperon... "

We have just got home from Luperon Beach Resort Dominican Republic and would never go there again. The staff have no control over holiday makers that constantly get out of control thus spoiling the holiday for everyone. At the weekend hoards of locals are let loose in the resort and vertually take over the place. At the weekends we could not get a table in the buffet resturant and when we did had to wait at least 30 minutes for clean plates and cutlery. They would wait until you left your sun bed to go in for a swim and would then proceed to dump all your stuff including cameras and cloths onto the wet ground and take the beds for themselves. We where told that there would be tea and coffee facilities in the rooms but apparently due to health and safety this had been removed, but they left a fridge in the room that had ore rust than enamel.
We had at least 4 days with no towels in the room and the toilet blocked and overflowed. Many people where swapping rooms because of no water for washing or leaking ceilings and only cold water when it was available. The floor in the buffet resturant was so slippery that even the chairs slid as you sat down and a number of guests slipped over on these dangerous floors. This of course was dangerous for other guests as well with broken crockery and food flying everywhere. The beach was not bad but very rocky in and out of the sea apart from a small portion which was about 30 foot in length at the far end and the undercurrant was strong. Parents where also complaining because their children where cutting their feet on rubbish and glass on the beach.
Some of the managers pushed there way to the front of the queues at the bars with no thought for the people that had been waiting. Then there was the Time Share people that pounced at every oppertunity and we had to be very firm to get rid of them.
The only good things about the resort was the fab weather and the Thomas Cook rep who worked tirelessly trying to sort out the problems so Well done to her.

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  • User Rating:
    2 / 10
  • Date of Holiday:Feb 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook

" It was an amazing holiday ! The staff... "

It was an amazing holiday ! The staff were all lovely, They couldnt speak much english though but that didnt matter. When we booked the holiday and i looked at the reveiws they were all bad. I was expecting to go to a horrible resort. It was lovely nothing like most of the bad reveiws. The one bad thing is our room had a leak and they didnt really understand how to fix it. But that didnt change the holiday. The pools were all lovely!! The rooms were much better than i expected i was really please with the maid. Horseriding was so much fun, also free. My friend went to a resort and it was 20 dollars to horseride. Overall i was very happy with the resort and i really wish i was there now. I deffinatly would recomend it.

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  • User Rating:
    10 / 10
  • Date of Holiday:Feb 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook

" We really enjoyed our stay at the... "

We really enjoyed our stay at the Luperon Hotel we enjoyed the Swimming, snorkelling, sailing, diving, babana boat, volleyball etc........

Two adults and one teenager, we also tried the pony treking a few times for us we simply wanted to chill out and relax on a beach, the weather was brilliant and exactly what we expected.The caribean is about beautiful inviting clear blue water, it was so hot you had to swim in a pool or the sea to cool down.

The highlight for us was the Ocean world experience swimming with dolphins and watching and joining in the other activities was fantastic and definetly a once in a lifetime experience Hamlet the Tour Guide was exceptional. The Parrots, Tigers Sharks it was all very good we bought the t shirts and dvd etc.........
Try to avoid the VIP Tour Operators, they where trying to sign people up for a timeshare deal, at a complex nearby.

We enjoyed the food we ate loads of salads with the main courses we ate fruit at breakfast and dinner. The special themed nights where very good we chose the Mexican and Brazilian nights.

The animation team was also very good they are all brillaint dancers and entertainers the manager was very talented also the audience participation was very good involving everyone to dance and play games.The shows where very good and demonstrated all the hard work that went into them.We also bought the music dvd as a reminder.
Sam danced on the stage to the salsa beat, she was so impressed with the holiday, she wants to move to the dominican republic

We enjoyed the catermaran cruise all day which gave you an insight into how the local people live, and snorkelling on a beautiful beach then enjoying a meal and coconut drink with rum it was very nice and relaxing.

The rooms where very neat,clean and tidy, with air conditioning our shower head was not fastened to the wall but it did not cause any problems.

Bev the Thomas Cook rep was very helpful also the watersports staff Raffiel, Miguel, Edward where very good.

A holiday is what you make it, we had some ups and downs { a short hospital visit } we would definetly return to Luperon, it ticked all the right boxes for us, this is by far the best place that we have visited.The Caribean is just beatiful

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  • User Rating:
    9 / 10
  • Date of Holiday:Mar 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook

" I had an amazing holiday and didnt... "

I had an amazing holiday and didnt wanna leave.. U cant fault it...The animacion was a amazing with roborto mario spaghetti evryone i loved partying with them and playing pool lol... as for the cam man simon and the man that worked in the shop yea baby were lovely after everyone was AMAZING i would go again loved every min... the room were clean everyday and me and my mate were reli messy..the view was amazing beach right next door... the bars peeps were all ways hapy the onli dislike was the locals at the weekend..if u like to get drunk try the 151 rum it good stuff lol...the shows are good...watch out on the beach at nite for crabs...food ok most of the time... the nicest looky looky man is sammy he th most honesty and lovely nothing to much bother

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  • User Rating:
    10 / 10
  • Date of Holiday:Feb 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook

" just got back from my holiday in the... "

just got back from my holiday in the dominican republic it was a fantastic holiday the resort was fantastic had a great choice of food the room was cleaned every day clean sheets could not falt it at all.
the staff were very helpfull would go out there way to help u enjoy your holiday
the entertainment was great for the kids and adults they catered for all age ranges the kids club in the day for the kids the water sports on the beach and in the pools there was always something to do and if u wanted to relax u could sit round the pool with a nice cocktail and at night they had the disco for the kids till 9 then the dancing for the adults and a game or 2 then it was show time the animation team put on some great show very funnyand if u were not ready to go to bed u could walk to the disco that went on till 2 am and there was a snack bar just out side if u wanted to eat
i have only been back a day and want to go back.

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  • User Rating:
    10 / 10
  • Date of Holiday:Feb 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook

" Luperon Beach Resort was an excellent... "

Luperon Beach Resort was an excellent resort, with a good range of people and the entertainment staff were brilliant. The night life was great. Unfortunately about 80 locals came up for a weekend and took over the hotel, that was a shame and also the paradise island trip is a complete disappointment as you sit on a 50 foot length of sand for 3 hours with 200 other people. Apart from those few days the holiday was excellent and great value for money. a thoroughly enjoyable holiday and i cant wait to go back!

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  • User Rating:
    9 / 10
  • Date of Holiday:Feb 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook

" Would not go again. Food was... "

Would not go again. Food was horrible, the meat was always never cooked properly so had to avoid to risk food poisoning. The RCI crew was so annoying, would jump out on you from no-where to try and flog you their "Time Share". We got fooled into joining by getting told what they thought we wanted to hear but none of it was true. Ended up having to complain everyday and eventually got are money back on the final day. The 1st room was ok (that we were allowcated by Thomas Cook) but as we joined RCI we supposedly upgraded to another room which was terrible. When it rained it came through the ceiling, the toilet seat was stained, air con didnt work. When we complained we found out that no-one should of been allocated the room. After 3 days they moved us to another room which was full of bugs because of the plant which was in the room & the flowers which was left attracted the bugs even more & the air con was rubbish in that room too. Went on 1 trip as they were so expensive, went to paradise island which wasnt worth the money. Couldnt even sit on the beach as waves came over both sides so after standing for what seemed forever we just wanted to get off the island. The shows were ok, but not well advertised as to whether the band would be playing that night or not. Two weeks there is too long, ends up being boring as end up doing the same thing every day unless you have lots of money to go on the trips. Went into Luperon village once or twice but second time shops were all shut even though it was early afternoon so ended up in "Steves Bar", the staff there were friendly enough but had a burger and it was not cooked so ended up with a dodgy belly and the 2nd time it was so dry it fell apart. Up sides were nice pools and the beach was good apart from the lack of sunloungers. The actual hotel staff were polite and friendly enough always saying hola as you past them.
Overall I would not reccomend to ANYONE to go there especially not families. I'm not particularily fussy and when talking to other families they all thought the same.
Yes a very cheap holiday but go AT YOUR OWN RISK!!

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  • User Rating:
    4 / 10
  • Date of Holiday:Jan 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomas Cook
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