Luperon Beach Resort Hotel

11 readers found this review helpful

quite homestly the most wonderful holiday of my life. the hotel, the food, the staff, the best ever.the animation team were brilliant, and they worked so hard to make sure that we were entertained, day and night. if you did not want to join in with the poolside games (we did) then there were other pools to sit by
more than enough sun beds, no need to get up early to bag one !!!
The food was marvellous and a good choice every day. the chefs even cooked chicken etc in front of you so you could guarantee it was fresh.
i will miss the many friends i made while on holiday. people from Wales, London, Scotland and even Florida. will never forget Felix, Donato Rafael, Spaghetti, and especially Wellington and Katherine, ariba animacion!!!!x
i must go back, i must!!!!

5 readers found this review helpful

I dont know what people expect for their money,but we had a great time the rooms are clean but basic but when you see how poor the country is you know its good.The food was great my husband is a big eater and they even filled him up.The people are the best you could meet everyone is just so nice and pleasant.i highly reckamend the horse riding its great and good value for money. There is something for every age group,and the rep Stewart was just outstanding.

5 readers found this review helpful

A bit worried about going after I heard the reviews about the hotel but I dont know where they were, The luperon I stayed at was perfect, the gardens, people every thing was great.
Rooms are a bit plain but you need to remember you are in the Dominican, we didnt spend much time there any way, The locals came at weekends and were so polite and friendly, the staff go out the way to help and the coctails are very nice, [if you have them remember to ask for Rum/Vodka ect or they some times give you fruit ones.
We met so many nice English,Canadian people and we had the best holiday of a life time.
PS visit the small town, it might look a bit scary but its def not, we went in the day and night and had a great time, Steve s bar is excellent food and people.

5 readers found this review helpful

i honestly dont know why people slate this place... it was fantstic i loved it... went for 1 week from the 29th aug... wish i could hav styed longer.. everyone was friendly... the room i share with my fiend and her boyfriend was a regular room ..ok the deco isnt 5 star marble but it certainly isnt disgusting it suited us absolutly fine.. the resort has plenty of things 2 do.. 3 swimming pools.. 4 bars.. disco.. loads of entertainment day and night from the lovely animacion team.
The excursions were pretty pricey but definatly well worth it.. with the all inclusive food and drink on many of them.
The food in the resort was nice... not a huge amount of variety and people moan about it because it tastes diffeent to our normal british food.. but its nice.. i never had a problem with it.
i would defo reccommend it.. and plan 2 go back soon for much longer =)

3 readers found this review helpful

what a holiday .. there was me my sister n my friend that went in April till may .. the first couple a days dragged 4 us because we wasn't used 2 the routine off all the shows and stuff .. but then when we did we started having a wicked time out there.. the food was nice you gt a choice .. the complex was nice with the peacocks roaming about all the time and making a strange sound .. there where a couple a pools but we always went to the main pool thats where the animacion staff is well wt can i say ..they were the friendly st people u cud meet .. the activities they put on are good n they don't single no 1 out even on a weekend when local Dominicans come ... the night lifes ok they put a show on bout 9 ..10 o'clock wich r very funny ..after the show they have a disco open till 2 am so its not too bad... our room was very plain n was kept clean every day .. the maids changed the towels n bedding every day ..we reali only used the room t go to sleep .. the beach was amazing n clean the bars staff where always in a good mood the drinks where nice too ... we loved it definetly going back next year ..10/10 from us 3:D ..

5 readers found this review helpful

I am horrified to read reviews that basically say a one out of ten is too high. For us, at least, that was just clearly not the case.
We travelled all inclusive with Thomas Cook booked on a last minute deal and, although anxious after reading reviews that this place needed shutting down, we still began our holiday with hopeful optimism and an "it is what you make of it" attitude.
And I am very happy to say that mostly, this hotel exceeded our expectations.
We did find the food fairly repetitive - but we didn't care! We loved it! The waiters and waitresses were all polite - if sometimes a little forgetful with drink orders - and all had good knowledge of English. The restaurants were clean and tidy and, during peak weekend times when the complex is opened to locals, a second buffet restaurant was opened - even though there are over 600 rooms and potentially 1200+ guests at these times, you never felt crowded or rushed. The A la cartes were a very good, relaxing, intimate meal. You may have had to wait a little while for food, but there was a plentiful buffet style starter section which you could return to as often as you liked.
The pools were generally clean and well maintained but, in all honestly, could have done with more time spent on them throughout the day. There was plentiful entertainment around two big pools and two quieter pools which we found we had one of practically to ourselves for the whole two weeks.
The staff were amazingly friendly and, thankfully, did not take offense when I tried to speak Spanish - as bad as I am! Infact, they treated us even better once they saw we were at least trying; and not stood shouting at them in very slow English mono-syllables or trying to order "uno beero Pedro".
Now unfortunately I do need to bring up the main aspect of our holiday which stopped this hotel becoming a 9 or 10 in my review. The "VIP Club" consists of arrogant, obnoxious, sometimes aggressive staff trying to get you to sign up to become a VIP, if you like, and basically get you to return to the hotel (in all honesty, I dont know the details - we never let them get that far!) I accept that they want people returning, and the first time they asked us I politely declined...as I did the second time we were asked, by the SAME gentleman, might I add, a day or so later....as I did the third time we were asked, again by the same gentleman a day or so after that....then the fourth time came around, but by someone different. We were perhaps a little abrupt, but at least thought we could spend our last week without getting hassled every time we tried to leave through the reception....but by the fifth time, again asked by the same guy who'd asked us on times 1,2 and 3, we were so irritated that we were rather rude to this guy. But that didn't stop them, and in a 14 day holiday, they approached us 6 times. First of all (and I remember this like clockwork as we were asked so many times) they would stop you and strike up a conversation, eg "Where are you from?" DO NOT ANSWER THIS QUESTION. They then proceed to drag you (ok - a little strong) to "convince" you to follow them to this room to sign up but "you dont need any money today" - this said to me "But you will need lots of money later!" If that doesn't work, they then try coersion followed by pity. They cut in line at the buffet and generally are just not very nice people...yet they have possibly had the effect they desired as I have spent most of my review advertising them! Thats even more annoying!!!
Ok I've rambled.
Basically, take the VIP club out of Luperon Beach Resort/Luperon Tropical Resort (I never understood why there where two of them???) and this complex, potentially, could be very good indeed. Yes there are issues with its location, yes the hotel shop is expensive, yes excursions were expensive, but this is a third world country brought up under the shadow of the American "Quick-Buck". People want to make a living, and tourism is huge business. My advise is:
* Go with an open mind.
* Embrace their culture, or at least don't be ignorant to it.
* Learn a word or two of Spanish - it goes a long way.
* ENJOY YOURSELF!
Antony Gerken
Southport
England

3 readers found this review helpful

We recently visited the Luperon Beach for two weeks. It is the worst holiday I have ever had and the worst place I have visited. Albeit the country is third world, this isn't a knock on the country. The Luperon Beach should basically be shut down. They have clearly run out of money and this can be seen for itself by the poor quality of the resort.
We paid an extra £150.00 for a suite. We had 4 room changes. We too had mould on the walls, electric sockets hanging off walls, lights with no bulbs, the decor is horrible, dirty, none of the furniture matches, some people didn't even unpack. The bathrooms leak, the bath was rusty and where rusted had been painted with emulsion paint. The balconies on many rooms had warn away to the metal structure beneath. What would have been palm roof tops had warn away and leaked. We had torrential rain for 2 days and the restaurant roof leaked continuously, one floor had to be closed. There were cracked tiled walkways.
The food and drinks were horrible. The food repetitive, cold and like a previous reviewer wer ended up eating omlette, soup or a little salad for 2 weeks. The only holiday one can go on and actually lose weight. The cocktails come in tiny plastic cups and all taste the same or if you are for two of the same they differ. Their gin and tonics could wear your insides away. The a la carte was a joke. Just more of the same but with a guaranteed seat for the number in the party. The wine white and red were served from cooler machines as you would orange juice and were watered down.
The beach was not golden. There is only one safe area to swim. The banana boat had seen better days.
Whichever room you have you are never away from noise. It is music all day long. Starts around 9am and finishes around 3am the next day once the disco closes. There is no peace.
We were both ill for at least half of the holiday with tummy upset.
The shops are very expensive. I had a heat rash and had forgotten to take calamine lotion. I had to pay a mere £6.00 for it.
The tours were hugely expensive.
The location is remote (nothing around it at all). Once there unless you go out on the tours you are stranded.

As the holiday went on it appeared we were not the only people experiencing such a dreadful holiday. People were literally waiting to go home. Some had requested to leave after week one only to be told it would cost an extra £500 to get on the flight home.
In its day I am sure it was very good. Its had its time though. Old and run down, it needs a buldozer under it and needs to start again.
We read reviews some were good and some were bad. I wish we had taken heed. I'm sorry all I can recommend is not to go.
A 1 is too high for scoring but there was no 0.

1 reader found this review helpful

My partner and i went to luperon last year when we arrived there wasn;t a room for us then we had to swap with someone else as their booking was wrong, this was fine for us as we were closer to the beach. our room was horrible mould everywhere dirty sheets broken tiles and dirty bath and toilet however that was bareable!! until it rained then all the ground floor rooms flooded and they all had to be moved out an we were on the second floor but we had rain coming in through the ceiling and through the patio doors, we actually complained to thomas cook about the rooms and had 20% back. the cleaner always came in everyday so we generally tried to be there when she did but u have laundry bags which u just put all ur towels etc in that way u know u will get fresh towels etc. there are shops there but very expensive 7pounds for shampoo and 1.50 for mints but make sure u barter with the shopkeeper and the beach men, they will get on your nerves by asking u for drinks food etc but if ur friendly with them and chat they will leave u alone we bought some lovely things from them but at a fraction of the price the asked for.the pools are lovely there were 5 in total but sometimes there are tiny crabs in there so be careful. i would also recommend u wear crocs or something in the sea as it is a bit rocky but it is nice and u can go snorkling an on the banana boat. the food isn't very nice and the smell is awful we lived off omlette and salad for 2 weeks. they do cook food fresh every night on the grills for u and u can get pizza fish cvhips in the day but have it made fresh for u because of the flys. the entertainment is ok they work very hard but at the weekends the locals come in and take over the hotel whicvh we found really annoying. dont expect any english music because there isnt any. they staff are nice but one of the girls that worked behind the bar was over friendly with my partner and any other man that was around, she loved my rings braclets etc an told me to leave them for her when i left!! dont buy the sun tan oil form the hotel staff its actually hair oil and costs 20 dollars a bottle!! remember u do need to tip the bell boys bus drivers etc especially when u get to the airport. dont drink the water from the taps but the have bottles which are fine, qwe were told not to eat ice cream but we werent ill from it. WARNING YOU WILL NEED AT LEAST FACTOR 30 sun tan cream the heat is so dry u burn within 30 min we burnt really bad and we were covered in blisters and couldnt go out. i would say to visit paraise island its lovely but not cheap actually none of the trips are so u would need a few hundred dollars if u wanna go on trips as they are roughly 150 dollars each! well i hope u enjoy ur holiday u need to be open minded and dont expect a 4 star like here. but the weather beach etc is stunning

2 readers found this review helpful

I went To Luperon Beach Resort from 5th to 20th of January, I had an amazing time!!!
So much so that I am going back in August and again next year in Jan/Feb.
Definitely the best thing about this resort are the animacion team! They are great and work very hard to provide a fun experience for all the guests, especially Sammy, he can speak English, French, German Italian and of course Spanish and makes every effort to make everyone feel welcome!!! Mario and Donato are good fun too and enjoy having a laugh with everyone!
I recommend sticking around for the animacion teams evening shows at 10pm... I went to see these every night and they were very entertaining!!!! But be patient as the shows are delivered in three languages so that everyone can enjoy what is going on. Also every show ends with the Club dance... and u will be asked to go on stage and join in!!!! Do it! this is a good laugh and u probably wont see these people again after ur holiday so dnt b shy!
The animacion team are at the resort near enough all day, providing activities for kids and adults alike, The activity pool has games and music at 3pm the animacion team come and do their club dance.. a good time to learn it b4 joining in later on after the show!!
Rooms are basic but clean thats the main thing, besides... who really wants to stay in the room anyway IT IS DOMINICAN REPUBLIC!!!!
Food was good, there's something for everyone so I don't see what these other people were complaining about in their reviews! Breakfast is the best! mm pancakes and crispy bacon!!.
Bar and restaurant staff are friendly and happy, some don't understand much English but they do their best to try so be patient and polite... They're not deaf just Spanish speaking so no need to shout at them!!!
I would recommend that you take ur own cup flasks if u don't want to have to order two drinks at a time, The bar staff are happy to fill them up for you! as the cups are pretty small but it is All Inclusive so u can go back as much as you like!!!
Do not use the resorts Cab drivers if possible as they charge 3 times as much as the cabs in Luperon town.
And the guys with the white tops on saying Best Hotels are selling Time Shares so steer clear unless ur actually interested!
If you're a Smoker buy ur cigarettes from Duty free its cheaper.
Mega Trucks excursion is fun and drinks and food are provided' TIP: Take some sweets/pens/pencils etc to give to the local children while passing through the villages.
There's a German lady that offers a catamaran trip for $49 this is cheaper then the reps trip and just as good if not better, you can find her by the beach bar!!

2 readers found this review helpful

To start things off, we were at Luperon for a week starting Feb. 5th. I think in this week we had about 2 hours of sun total for the entire week. Sometimes it teased us and came out for a few minutes. As people arrived at the resort through the week we heard the horror stories of the bridge being washed out and having to be deverted to other hotels, etc. We actually were not sure how we were going to get to the airport. Anyway on to my thoughts..
When we arrived at the airport a man with a badge rushed to us and said he worked for the hotel and was going to take us to the bus. We asked him a few times if he worked for Luperon and he said yes. This wasn't being niave, I know from other experiences you usually have people trying to carry your bags for tips. Once we arrived to the bus it was obvious he was lying and was expecting a tip. I don't tip liars. The bus ride to the hotel was rather exciting. The driver weaved in and out of traffic, honking and swerving around people. Gorgeous scenary though.
Once we got to the hotel I was impressed (it was sunny this day!)... I noticed how lush and clean the grounds were. The check in was quick and the staff was great. We were in building 20, and my boyfriend and I were the only ones in our group to have an ocean view.
The room was... mediocre. The beds were basically just a cement platform on the ground with a mattress on top. I still was able to sleep and of course when arriving you do not assume you will be using your room much. The bathroom had flowers and clean towels, and our shower was one of the few in building 20 that actually had hot water. There wasn't much pressure but again, who cares really. I wasn't there for the hotel room. Oh, and because there was so much rain, the ceiling in the bathroom dripped .... right on your head when you're sitting on the toilet. Not exactly the wake up call I wanted! The TV worked most of the time, there were only 2 or 3 english channels. I think I watched more "Charmed' then I wanted. Our power and water went off twice due to the high winds and rain.
The grounds had flowers and plants everywhere, there were peacocks strolling around all over the place and some flamingos in one of the big ponds. The beach was gorgeous. There were a couple of vendors on the path before the beach but were not overly pushy and didn't deter us from walking to the beach. There were tons of chairs and open space. The staff in the store were cool, I had a few funny conversations there. They are open until 11pm every night so it's convenient.
**Side note, if want to buy pop in there, don't expect it to be the same as what you're used to.
One of the pools has 2 waterfalls but was ice cold. This could have been because they are solar heated and well.. there wasn't much sun to heat anything! Every time we went that way it seemed dead and not very tempting to hang out there.
The middle pool had the most action. The music was kinda sporatic, and by the end you'll definitely know a few of the songs from over playing! The bar staff was great, and got to know us well! We met a lot of people around that area, there is a huge sitting area by the stage in the building behind the bar so there were always people in and out to talk to. The pool on the left by the ping pong tables seemed ok, it's where most of the staff and the animacion staff hang out in the day time so if you're a semi good looking girl around there .. you will have some new friends.
Buffet had most of the same staples on a daily basis but I did notice they tried to make things interesting. As mentioned by other reviewers it really wasn't that bad. They had these breaded chicken fingers one day and they were amazing! I think the biggest frustration for those in our group was trying to open those damn ketchup packets!
The Italian A La Carte was our favorite, a little hard to communicate with the wait staff if you have special dietary needs though. The Mexican night was pretty disapointing, the cheese slices on top of everything were rather gross. I had beef fahitas and they were really good other than that. There is no "24 hr snacks" as listed in the brochure, There was some pizza by one of the pools but not every day because of the weather, they put out one of those spinning hot dog things every afternoon by the main pool but they never really got warm. Not too bad though honestly. At night there were a couple guys making burgers and stuff outside of the disco so I guess if you had been drinking and dancing and needed a snack it was good. All very sporatic and not what was told to us before we got there. So as mentioned above, the store might be a good place to go for snacks for those late night drunken cravings.
The shows were alright, some of them very entertaining some of them boring. They had a few things going on in the afternoons to entertain during the rain.
The Animacion people were awesome and very funny. Watch out because they walk around to try and make you participate and dance every night, so if you're shy go to the bar at that time!
We were not able to go on any of the excursions that we booked, they were all cancelled due to the weather. Our tour coordinator was helpful and gave us full refunds with no games or problems. Apparently the best one to go on for the money is the katamaran trip.
The last day we were there we took a 10 minute cab ride into Luperon. Best food we had all week was at Capt. Steve's. An American guy who had a boat and arrived in Luperon and stayed. He's very friendly and comes to chat to all that come in. Very accomodating and the food was great. The waitress spoke english very well too and her little girl was talking to everyone. Very cute. Good burgers and nachos, and whole chicken meals and you can get bottles of rum for $5. There are alot of dogs and cats walking around the streets, and a few that have called Steve's home but they do not bother you. Very friendly but just don't touch them in case. I highly recommend checking this place out if you want to get out for awhile. The town was pretty good but we had told the cab driver to come back in 2 hours so we didn't have much time to explore.
All in all it was pretty average, the services probably would have been better if it hadn't been raining. It was a cheap getaway, gorgeous location but definitely if you're looking for a resport with all the bells and whistles this isn't it.