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Holiday Reviews > Caribbean > Dominican Republic > Puerto Plata > Puerto Plata Hotels > Luperon Beach Resort Hotel > Read Reviews
Luperon Beach Resort Hotel ReviewsPage 1 2 3 4
| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Feb 2008 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Miss A Hood |
| Overall
Rating: |
10/10 |
| Comments: |
just got back from my holiday in the dominican republic it was a fantastic holiday the resort was fantastic had a great choice of food the room was cleaned every day clean sheets could not falt it at all.
the staff were very helpfull would go out there way to help u enjoy your holiday
the entertainment was great for the kids and adults they catered for all age ranges the kids club in the day for the kids the water sports on the beach and in the pools there was always something to do and if u wanted to relax u could sit round the pool with a nice cocktail and at night they had the disco for the kids till 9 then the dancing for the adults and a game or 2 then it was show time the animation team put on some great show very funnyand if u were not ready to go to bed u could walk to the disco that went on till 2 am and there was a snack bar just out side if u wanted to eat
i have only been back a day and want to go back.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Feb 2008 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Miss TJ Power |
| Overall
Rating: |
9/10 |
| Comments: |
Luperon Beach Resort was an excellent resort, with a good range of people and the entertainment staff were brilliant. The night life was great. Unfortunately about 80 locals came up for a weekend and took over the hotel, that was a shame and also the paradise island trip is a complete disappointment as you sit on a 50 foot length of sand for 3 hours with 200 other people. Apart from those few days the holiday was excellent and great value for money. a thoroughly enjoyable holiday and i cant wait to go back!
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Jan 2008 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Miss R Frankham |
| Overall
Rating: |
4/10 |
| Comments: |
Would not go again. Food was horrible, the meat was always never cooked properly so had to avoid to risk food poisoning. The RCI crew was so annoying, would jump out on you from no-where to try and flog you their "Time Share". We got fooled into joining by getting told what they thought we wanted to hear but none of it was true. Ended up having to complain everyday and eventually got are money back on the final day. The 1st room was ok (that we were allowcated by Thomas Cook) but as we joined RCI we supposedly upgraded to another room which was terrible. When it rained it came through the ceiling, the toilet seat was stained, air con didnt work. When we complained we found out that no-one should of been allocated the room. After 3 days they moved us to another room which was full of bugs because of the plant which was in the room & the flowers which was left attracted the bugs even more & the air con was rubbish in that room too. Went on 1 trip as they were so expensive, went to paradise island which wasnt worth the money. Couldnt even sit on the beach as waves came over both sides so after standing for what seemed forever we just wanted to get off the island. The shows were ok, but not well advertised as to whether the band would be playing that night or not. Two weeks there is too long, ends up being boring as end up doing the same thing every day unless you have lots of money to go on the trips. Went into Luperon village once or twice but second time shops were all shut even though it was early afternoon so ended up in "Steves Bar", the staff there were friendly enough but had a burger and it was not cooked so ended up with a dodgy belly and the 2nd time it was so dry it fell apart. Up sides were nice pools and the beach was good apart from the lack of sunloungers. The actual hotel staff were polite and friendly enough always saying hola as you past them.
Overall I would not reccomend to ANYONE to go there especially not families. I'm not particularily fussy and when talking to other families they all thought the same.
Yes a very cheap holiday but go AT YOUR OWN RISK!!
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Jan 2008 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Mrs E Taylor |
| Overall
Rating: |
10/10 |
| Comments: |
luperon beach was absolutly fantastic the rooms were basic but very clean we had clean sheets every day and clean towels food was great there was always something for everyone the staff were very friendly nothing was to much trouble the venders on the beach were very friendly it was part of the fun to watch my sister barter with them which they enjoyed as well .the entertainment team tried every night to get you to dance and the shows they put on were very comical overall we had a great time and cant wait to go back we have been home two weeks and miss it so much we are going back in april this year looking forward to seeing everyone and going sun bathing on the beach
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Jan 2008 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Barbara Condon |
| Overall
Rating: |
8/10 |
| Comments: |
Upon arrival we were a bit shocked by our room which was "tired" and a bit scruffy. However, the remainder of the hotel and its facilities were fine and our room was kept spotlessly clean throughout our stay.
There are 3 pools, various bars, and places to get a snack lunch if you don't want a full meal and we found that there was always something you could eat from the various main courses available at mealtimes. The staff were happy and the animation team worked very hard to join everyone in to the activities.
There was a high ratio of Canadian and American guests to British but hey we're all on holiday - right? The hotel is surrounded by some beautiful walks and uninhabited bays if you don't want to stay on the hotel beach and we felt safe leaving the hotel complex. The nearest town of Luperon is about 20 minutes walk away (or $2.50 by taxi) and is worth a visit - the shops are cheaper than in the hotel and gives you a flavour of how the local people really live.
Our overall view of the holiday was good value for money and no real complaints about the hotel. We flew on Thomas Cook Airlines and I have to say that for a long haul flight, the food and service was pretty basic and don't ignore the rep's warning of excess baggage charges on the return flight - they really do apply them!
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Dec 2007 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Mr S Ronaldson |
| Overall
Rating: |
7/10 |
| Comments: |
Five of us went to the Luperon Beach Resort over Christmas and New Year and had a mostly excellent time. The weather was excellent 13 out of 14 days (with the only rain coming occasionally through the night and on the last day of our holiday) and the grounds were very well kept. There are 4 pools; 2 of which seemed more lively than others as there were activities held there throughout the day (pool games, dance lessons etc) so it was nice to have the option of some more relaxed ones as well.
The food at the buffet restaurant was great - there was a great selection - in the 2 weeks I'd tried many foods I'd never had before such as crab, lobster, rabbit, quail, caviar, plantains - however, there were also things like chicken, steak, pork, pizza and so on. There were occasional dishes such as paella, chilli etc. I didn't really care for the snack bar food as most things came in buns, which I always found quite dry, possibly due to the heat.
One thing to point out though: we were informed that there were 4 a la carte restaurants to choose from, which sounds like ample choice. However, it turned out that there was only 1 functioning a la carte restaurant with 4 menus, this meant that reservations were very hard to come by (even trying to book at just after 07:00 was unsuccessful). It turned out that we never managed to book a table in the whole 2 weeks we stayed there, but we didn't mind too much as the food in the buffet was nice enough.
The rooms are fairly basic (no sink for drinking water, tea making facilities etc) however, we anticipated this and spent very little time in our rooms anyway. There are a few English speaking channels (ESPN News, CNN, TNT, TBS) but most were in Spanish, so bringing some form of entertainment yourself might be advisable incase there's nothing you like there.
Maintenance was our biggest gripe, I went without a functioning shower for over a week (reporting it every day) and it took a further few days and a report to the manager to get hot water. This wasn't a problem as I could shower in somebody else’s room, but if that wasn't an option I'd have been pretty angry about it.
Our second biggest gripe were the on complex shops - almost no items had a price tag and so the price was made up on the spot and changed every time you went in (we bought 2 pairs of sunglasses for $35 one day, then went in the next for someone else and they asked $30 for one). You'd expect a mark-up in price for the convenience, but it was too much (another example: a bag of cheetos in the local town of Luperon cost around $1, but they were asking for 5 there). My advice would be to take a trip into Luperon or La Isabella and you'll get much better prices there.
Outside of the main restaurant you'll see the 'Welcome Back Club' who will be very friendly the first couple of days, coming up to you to shake your hand and sit down at your table to talk for a while sometimes. After a few days you're invited to talk for a while and lead to a Holiday club presentation. This took about an hour and was never too pushy - we didn't like the idea of it, politely refused and it was accepted. However, after we'd been to the presentation we found ourselves ignored by the people that had been so friendly just days before, which we resented a little; however, they're just doing their job and it's sometimes better not to be hassled.
Although the weather was mostly good, it was a problem when there was a little wind or rain. Everything is open plan (the bars, the restaurants, the activity areas) and so when it rained, it was either a case of sitting there getting wet or heading back to the room early - it would be a good idea to invest in some indoor facilities, or at least some protective coverings that can be pulled down in case of these eventualities. The floors in the restaurant got very slippy when wet and we witnessed a few people falling, and I myself fell down some stairs. Luckily no one got hurt, but it should have been an easily avoidable problem.
Sun loungers around the pool and beach are often taken up very quickly, and people will simply put a towel down to reserve them and not come back for hours. It is stated that this is against the Hotel rules, and so we took to simply removing the towels and taking the loungers if no one returned to them after a period of time, so it was not a big problem. The German guests seemed to be the biggest offenders here, but I don't wish to stereotype and do not know if this is typical of what happens all year round.
The Animation Team put on some great shows that mainly consisted of dance routines and occasional short comedy sketches in-between, possibly to give the performer’s time to change. My personal favourites were the Blues Brothers performance and the African Theme night, so look out for them if they're still on when you visit. The only negative to this was that the shows took place from 22:00 until around 23:00 and there was not much else to do afterwards unless you wanted to go to the disco (23:15 - 02:30), however, this isn't for everyone and so some might feel a bit lost after the show unless they brought their own entertainment (a book, a deck of cards, hand-held computer games and so on).
The resort is quite far removed from any large cities and so it can feel at times like you're stranded on the resort - sitting by the pool all day every day might get a bit tedious after all. However, we took a couple of trips into Luperon, the marina just a 5 minute walk down the road and went on a few of the excursions to break up the fortnight. The Mega Trucks excursion was great - you took a tour of the area in a big 6 wheeler truck, visiting a real Dominican village and seeing how they really live off-resort. Horseback riding through areas where apparently some scenes from Jurassic Park were filmed, taken to a beautiful beach and finally to a place to see how cigars and Mamajuana are made. We all had an excellent day out and would recommend it to anybody.
In the car park just outside the main entrance is a place where you can book Quad Bike excursions - my dad and I took the 4 hour excursion for $80 per person and we both had an amazing time. You'll be taken through the country to see more of the amazing scenery, real Dominican Republic, the rivers, beaches and so on. You'll take occasional breaks where you're free to test the speed the bikes along the beach and so on, which is good fun. After about 2 hours you'll reach La Isabella and stop for a drink and snacks which they paid for. I'd definitely recommend doing this if the weather is nice because it was a big highlight of the trip.
So... I hope that gives you a good idea of what to expect (based on our experiences) and despite some of the flaws, we still had an amazing time.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Oct 2007 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Mrs S J Moran |
| Overall
Rating: |
10/10 |
| Comments: |
Absolutely stunning. Thomas cook reps very helpful and even more friendly. Accommodation basic but all you needed.
Locals the happiest and friendliest I have ever come across, the staff were brilliant nothing was too much trouble and everything they did was with a smile.
Me and my family will be going back there on our next holiday.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Sep 2007 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Miss Jodie Lee Monaghan |
| Overall
Rating: |
10/10 |
| Comments: |
Absolutley Loved this holiday was fab, beautiful weather beautiful friendly people, good choice of food, lots to do if u take money for trips or alternativley you can just sit by the pool/beach to chill out. Good night time entertainment with the fab animacion team who go out thier way to entertain you, although if u aren't a very outgoing person who enjoys a bit of banter then they wont make the effort with you all the time:D!!
Me & my boyfriend went last year and are going back the same time this year along to meet the couples we met there.
This holiday is well recomended by all of us although not to families with young kids as it does tend to get very hot here, also as we never really saw anything for kids there.
Disco at night with good music and good atmosphere. And also food waiting for u wen your hungry and on your way home from the disco, ideal!
Just talking about it i cant wait to go back!!!!!
Never mind those bad reviews you read below its all rubbish
Fair enough we had ants in our room and had to get moved but why let something so cynical spoil a perfect holiday?! The room we were moved to was much better!
Its not as if the customer service and food and entertainment didnt make up for things like that.
So book up & enjoy we did and thats why we're going back x
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Sep 2007 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Mr A Karami |
| Overall
Rating: |
8/10 |
| Comments: |
Was a bit worried about going to Luperon, because, 1 I had never been to the Caribbean and 2 because of some of the reviews I had read.
We went as a family of 5 - 2 adults 3 kids. Well we had a blast!
Weather was fantastic, resort great, staff could not do enough for you, entertainment team brill {they make your holiday] look out for Eddie, and Spaghetti.
The rooms were clean hot water always sheets changed every other day clean towels daily.
The pools were fine, except pool with the waterfalls you could not get a lounger in the morning, towels on the beds from 6 in the morning. Pool next to the entertainment much better quite, and plenty of shade.
Food was fine no one was ill. Was shocked at the prices for some of the trips one day out for the 5 of us on the monster trucks would have cost £250 and the rep was rubbish, he was very dismissive, bought a phone card for$15 never received change from a $20 .
Rubbish about the locals taking over the resort there was a few but very friendly and polite but all in all a great holiday.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Aug 2007 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Miss ER Roberts |
| Overall
Rating: |
10/10 |
| Comments: |
Im 13, 12 when i went last year. It'll be the 3rd time in a row this year.Luperon is great. Im going again in 3 weeks:)The food,animation team, activities, staff, everything was great:)Its really hot at miday and you might want to wear some waterproof shoes when you go in the sea incase you stand on a sea urchin. Trust me, been there, dont wanna go back!:S.Lol.
Special thanks to the kids club rep sue. She really was great. She was like an older sister to me. If anyones been there since april, can you email me and let me know who the kids club reps are this year please. Sues meant to be there again and another rep. Please let me know.
The meals were great and there is lots of diffrent choices. The pools were clean apart from oviously the leaves that are 'bound' to fall in. Bars great. Staff great. Everything was great!
emily_luvin_himx@hotmail.com email me for more info 2
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Aug 2007 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Miss E Roberts |
| Overall
Rating: |
10/10 |
| Comments: |
Great resort.Great animation team.Excellent activities.Kids club great.Special thanks to sue the thomas cook kids rep!She really made our 2nd time there a whole lot funner!:D Great job sue! Thomas cook staff were really helpful.Though i do advise to wear shoes when you go in the sea!Sea urchines?OWCH!!Trust me,they hurt A LOT when you stand on them!Overall,excellent (2nd)time there.Adios amigos.
P.S.Cant wait till this year again sue!
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Aug 2007 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Mr James |
| Overall
Rating: |
10/10 |
| Comments: |
All staff were great i hpoe they are still there. We are hoping on going next year. The swimming pool was great but they need to sort out the people jumping off the rock because when i went some one brock there leg. Hope every thingis alright they called my dad mr bombbastic.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Jul 2007 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
minigrrl |
| Overall
Rating: |
9/10 |
| Comments: |
We had a fantastic holiday, but heard mixed reviews from other people on exactly same holiday as us, so I guess sometimes it's what you make it...
Resort was lovely, room very clean and peacocks roamed around the grounds, maids left flowers in your room every day, staff very friendly. Enjoyed the buffet food, always a good variety. Oddly all the cake desserts tasted the same and came in an array of bright colours.
Everything was all inclusive, including all the alcohol (which I know is not in many "all inclusive" resorts), which I'm sure was great for some people but not why we went there.
The most annoying thing was there were large groups of chavvy families there getting wasted, jumping in the closed pools at night, and generally being rude and annoying. Not an ideal resort for families, and not the most couple orientated atmosphere really.
The most annoying thing, and this goes for everywhere in the whole island, is the street vendors. "Cheapy cheapy for England" They don't leave you alone, and whilst at first it can pull on your heart strings, after hearing it constantly wherever you are when out, or 15 times a day on the beach, it really starts to grate on you. When you see the extreme poverty that many of these people live in though, I guess you can't blame them for trying to do something to get out of it.
We did not experience any problems with crime, although we did hear from a family that their suitcases were broken into in their room.
We did a couple of tours which we enjoyed, especially the Dominican Monster truck tour. Reasonable prices, but please take some sweets / toothbrushes / toiletries / books for the local school children, as it seems to be expected yet we were unaware of this and felt horrendously guilty.
There's not a lot to do, and the 14 days we were there seemed to last forever, but it is great if you want a holiday with nothing much to do, which we did after many adventure packed holidays and city breaks all in a row. Don't go if you are looking for an adventure packed holiday.
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Jul 2007 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Miss ER Roberts |
| Overall
Rating: |
10/10 |
| Comments: |
Luperon Beach Resort is an excellent hotel to stay at. I've been there twice and am going back again this year (2008). It's a wonderful tropical paradise. Although it is not for everyone. For instance, people who complain alot or people who are extremely fussy.
Food - Great, all different types and has a la carte. BBQ's down at the bottom near the beach at lunch time, Italian, Mexican, Spanish and a main restaurant. If you want to book a meal then you should be at the main restaurant early! Queues can occur early.
Activities - There is Horse Riding, Water Activities, Kids Club, Tennis, Basketball, Archery, Banana Boat and Table Tennis. The kids club you've got to be under 12 and you've got to book the Horse Riding and the Banana Boat on the morning you want to go. They have fitness and games in the main pools at various times.
Service - The staff is really friendly especially the animation team! They’re great. You will want to tip them!
It's a great place. If you’re not a bug person then watch out for ants! You'll be walking around and a troop of ants will suddenly come marching from around the corner. There are four pools and they do get cleaned regularly, but with there being plenty plants around, lot's of dead leaves fall into the pools!
It is a poor country though, and it is only a 3 star hotel. Places do need repainting, but that’s what they have been working at for two years nearly. Don't give them a hard time. They speak good enough English, but they don’t speak perfect English! It was a great time. If you call for a taxi then make sure that you ask for a car, otherwise they will bring a motorbike for way more than 2 people. They also run on their very own homemade alcohol drink. Which if you like, you'll have to go back for it. It is illegal to take it out of the country because it is so flammable!
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
Jul 2007 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Miss L Durbin |
| Overall
Rating: |
10/10 |
| Comments: |
Well where to start! The most amazing holiday I have ever been on!
The animation team are awesome and make the holiday very entertaining! They stay up till late and the shows they put on every night are hilarious! They entertain in the pool as well as put on activities for the whole family to enjoy e.g. aerobics, basketball and touch just to name a few. In the mornings they would start with a game and get as many people to join in as they could, they are also very persuasive people!
The beach is very looked after and the sea was gorgeous, it was like getting into a hot bath. I made friends with the jewellery sellers and they also made you feel very welcome. They would make whatever you asked them too and nothing was much trouble.
The bar staff weren’t that friendly but they made good drinks and never made a mistake, I guess asking for both were abit much! The floors by the bars got very slippery when they were wet but they soon sorted it out and put mats down so it wasn’t too bad.
The hotel rooms were basic and always kept very clean, the cleaners made sure that there was fresh water in the fridge every morning and changed the bed sheets every day. The air con was very cold and it was nice to get into a cold room after sweating from dancing so much in the disco.
The pools were kept very clean and looked after and they had lots of shade!
The locals come down on the weekend and try and takeover. They would push in front in the queues whilst getting food but if you put them in their place then they start to respect, don’t let them put you off.
The food was good and the restaurant staff were very welcoming. I met a guy in there and spent most of the day with him when he wasn’t working.
I made so many friends that I was sad to go and leave them! Donato and Mario (on the animation team) are the funniest guys that I have ever met and the girls were amazing dancers!
Basically I could go on all day about how nice this place was! The trips were amazing but we didn’t book them with the reps we booked them privately as this worked out much cheaper and you get a much better choice!
This was a much recommended holiday and as soon as we got back in August we booked the same hotel and time for next year! To be fair I wouldn’t chose to go to a better place!
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Luperon Beach Resort Hotel ReviewsPage 1 2 3 4
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