Comments:
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Looks a Lovely Hotel in the brochure, but you do not get allocated what you book.
We had booked a double deluxe room a year ago, on arrival we were given a twin room.
After lots of promises, we were given another room the next day, still not what we had booked, it was a smoking room, which we had asked not to be put in from day one, the air conditioning vents were disgusting, look like they have never been cleaned. The only difference was this time we had a double bed.
Food in buffet resturant luke warm, better to eat in the italian or the resturant by the swimming pool.
Although we booked all inclusive, the mini bar in the room was not included, it only had a couple of bottles of beer in and the rest were soft drinks, so to us this did not make sense, and when we did have one can of 7up from the mini bar, once all the taxes ect had been added on, it cost a fortune!
Would not class this as a five star hotel, only 3 and that is being generous.
Most of staff friendly, but difficult to get staff on reception to understand what you were asking them.
Bathrooms were large with corner bath and large shower in, one good point.
Lots of rubbish in the sea, including broken bottles so be careful, such a shame.
Beware on arrival at the airport porters grab your cases off before you get to them, then demand money before they hand them back to you, I did not find this a very pleasant start to my holiday, after a very long flight.
This was a birthday celebration holiday that will be remembered for all the wrong reasons.
Would not go back to this hotel.
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