Furama City Centre Hotel
, Singapore
60 Eu Tong Sen Street
059804,
Singapore,
Singapore
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Furama City Centre Hotel reviews
We stayed at the Furama for 5 nights,...
May 2007, Ms S Tait
- Board Basis:Bed & Breakfast
- Tour Operator:Booked Independently
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We stayed at the Furama for 5 nights, during which time we changed rooms 3 times due to poor maintenance.
When we checked in they said the bar fridge was currently unstocked but, as we rarely use the mini bar we said it wasn't a problem. Within hours we discovered that it was empty because it didn't work.
After 24 hours and two visits from different electricians we were moved to a second room. No problem we thought until we discovered that the aircon in that room didn't work.
Once again we had maintenance staff in and out, and one guy actually blew all the electrics on that floor while trying to give us some cool air.
After several complaints over a 36 hour period we were moved once again and this time everything was fine, except that the telephone in the bathroom had been removed and nobody had bothered to re-plaster the wall where the phone had once been.
Having said all this, I must stress that the staff were extremely apologetic and polite and we could not blame the front line people for the poor maintenance of the place.