H10 Rubicon Palace Hotel
, Playa Blanca
Urb Montana Roja
35570, Lanzarote, Spain
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H10 Rubicon Palace Hotel Reviews
May 2011, KeithH
4 readers found this review helpful
Just returned from this resort after a short 3 day stay to celebrate my wifes 40th Birthday. Hotel is very nice although fairly quiet at the moment, the staff are very freindly and helpful and speak good English. We booked the Privilege Package and this was worth every... more
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Apr 2011, people watcher
1 reader found this review helpful
Just spent two lovely relaxing weeks at the rubicon palace hotel. bar staff very friendly, food choice was good although not as good as some other H10 hotels we have stayed at in the canaries but i suppose with all food price increases they have to do some cut backs. our... more
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Apr 2011, disappointed xyz
5 readers found this review helpful
Everyone knows that first impressions are extremely important. It is a pity therefore that our first impression of the Rubicon Palace in Lanzarote was rather negative. With a little effort this could be a fairly good hotel even if there is no way it could compete with... more
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Apr 2011, old codgers
5 readers found this review helpful
Just returned from rubicon palace and have had a fabulous holiday, we were 4 seniors and joined in all the outdoor activities ,the annimation team led by valentin and simone were great allways smiling joking and getting people to join in, our rooms were excellent very clean... more
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Mar 2011, Mikey
1 reader found this review helpful
The hotel is well laid out and kept scrupulously clean but I'd wish I'd known beforehand how much walking there was from some of the rooms. Having mobility problems I found it a problem moving around the Hotel. We have just spent a week with some of the worst weather in... more
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Mar 2011, marko
2 readers found this review helpful
can not complain about hotel its self but queue for a drink also for a table to eat and only thing that gets up before 8.30 seems to be the towels on the sunbends. staff were pleasant enough although not enough to manage and also perhaps we were told because tunisia and red... more
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Feb 2011, Don P
7 readers found this review helpful
Returned on the 10th Feb 2011, hotel in general is o-k, decent standard room, cleaned daily, food good standard and well presented but a bit samey after first week, they have a problem staff wise, tables not cleared so you eat all course with dishes on the table unless you... more
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Dec 2010, clc
6 readers found this review helpful
Have just returned from this hotel with my husband and two children aged 6 and 1. I can't recommend this hotel enough. On arrival we were driven to our room which was very clean and adequate. The room looked over the childrens pool which has a pirates ship with slides on... more
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Oct 2010, Ladyrobbo
7 readers found this review helpful
The Hotel is in lovely surroundings,the room was adequate kids club was very good for our granddaughter aged 4. we found the staff were rude and most unobliging,the food would have been alright if it had been kept hot,cutlery often was in short supply,and the "restaurant"... more
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Oct 2010, LauraL
13 readers found this review helpful
My boyfriend and I had first impressions that the hotel was lovely, as reception area is. Then our holiday started, we paid for a sea view room and when checking we had been allocated one were told no, then receptionist laughed and said, oh no, it is. We went to our room,... more
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Sep 2010, Scotchmystery
5 readers found this review helpful
Having just come back from this hotel after 14 days as a Privilege guests my husband and I were disappointed with the cleanliness and upkeep of the property, the a la carte restaurants level of food was far from a la carte, the 2 buffet restaurants were akin to a canteen,... more
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More Traveller Reviews of H10 Rubicon Palace Hotel
Great week at the Rubicon
from A TripAdvisor Member
Just returned from a week at the Rubicon. Despite a couple of niggles, very pleased overall. Hotel complex is very large ( 8 pools) and none of the outdoor areas gets crowded. All the pools are shallow max 1.4 mtrs so very safe for all but the small tots. We booked the most basic of rooms but it was a good size clean and quiet at night (despite being round the corner from the 'Beefeater Pub' which did give me some concern on checking in ! ) Indeed, the whole complex is very quiet outdoors at night. The food is not fancy but there was always plenty of choice even for a fussy eight year old. Entertainment was good on the three nights we pitched up for it but if you want to disco 'till the early hours this is not the place for you. The niggles: Couple of the reception staff were a bit surly and the maid service can be a bit erratic..We ran out of soap and the drinking glasses in the room weren't changed every day.They also messed up our late ceckout and we found ourselves locked out on the last afternoon of our stay. Easlily sorted but not what you need when you've got a taxi coming in twenty minutes and all your stuff is still in the room! The restaraunt self service can be a bit of a scrum sometimes unless you pitch up early ( or late) and things can be slow to be replenised when they run out. Overall though, excellent value for money and we we had a great week. You wont get better than this unless you spend a lot more. We will be going back.
wish I had booked two weeks
from A TripAdvisor Member
spent a week early october 2004, regret not booking two. service from staff outstanding. found the diningroom a bit crowded and as we were a family of five tended to ge tables next to a serving area. tip, don't wander off and leve your plate with food, it gets cleared away! Bar prices a bit steep and the aircondition in the rooms was not as good as as would have expected
Excellent family holiday location
from A TripAdvisor Member
Spent the school October holidays at this hotel and can say it was first class. Everything was excellent. Accommodation was clean, with the availability of the mini-bar ( stocked/replenished on demand to our requirements) a great help. The entertainment was excellent, with something starting every 30 mins or so, catering to almost any requirement from target shooting to water games and scuba diving to salsa dancing!! Kids club was 10:00- 13:00 and 15:00 - 18:00 as well as mini disco each night at 20:30 so lots for little people as well, with the different languages posing no problem for staff or customers. Large salt water pool was warm enough to be very comfortable to swim in with lots of room for all. The gentle slope ensured it did not get too deep too quickly and lifeguards were around to keep an eye on safety matters. The heated pool lay on the other side of a wooden walkway and this proved very popular with small children, although it was too hot for any serious exercise, and with those just wanting to cool off of all ages. There were also at least four other typical hotel pools at various quiet locations around the large complex. We had a standard room but it was far from basic with a large bathroom and three different sized towels for each person( changed as often as we wanted). Air con was also easy to control so comfort for all was no problem. Restaurants were really good ( we went half board) with the choice of a very large buffet or to take a plate to the carvery ( or both!). Only criticism was that it was difficult to choose! Children's selection made life easy as well with traditional chips and chicken nuggetts supplemented by different pasta shapes each night. Fresh fruit in abundance as well as lots of juices both freshly prepared and prepacked at breakfast time. Staff were all very helpful and nothing seemed too much trouble. Overall, I would recommend to anyone as there seemed to be the rare mix of activites for those who wanted them, as well as the ability to have a "get away from it all" holiday. As a final note the hotel actively discourages the "sunbed snatchers" who put down towels and are not seen again for hours. A member of staff goes around regularly and, where this is the case, the towels will be neatly collected and the beds released for those who want to use them. I have no idea why people on holiday would do this as there were always lots of spare beds, and the choices of where this activity took place did not seem to have any rational explanation - perhaps the previous holidays in other resorts had conditioned them to an automatic behaviour???
Great Hotel, Excellent Service
from SCookie
Stayed at the hotel first week in October and find it very difficult to fault anything about it (then I'm not someone who revels in moaning and picking fault) apart from the location, which if you do a bit of homework you'll know about prior to going. It was only about 3 euros in a taxi to Playa Blanca centre anyway. The hotel is large and reception (first impressions etc.) is impressive. We upgraded to Club Palace via direct email contact prior to arrival, and the room was large, tidy, well maintained, however not 'wow' impressive compared to others we’ve stayed in. We had upgraded due to having a 9 month old with us and thought that table service (eves) in the restaurant would be great as we could both eat together. Two things became apparent immediately, it is quite and cosy and not good for a little one that's just discovered her voice, whilst others try to have a nice romantic meal (we had no complaints the night we were there, however we were conscious of it). Also it is still buffet style, with less choice, only difference is that you get a choice of main course and that is brought to your table. After realising after 1st night that we'd be best to eat in the main buffet, we realised that we would be paying a premium for not a lot else really (slippers/bathrobes/twice daily turn down/sea view/bathroom scales, on holiday ha ha!) so we asked to downgrade, as we felt it wasn’t value for money without restaurant. The staff couldn't have been more helpful and they even suggested "that they take away service and dining privileges, but we stay in the actual room we'd be given as it would be a lot to move rooms with a baby". This was great as we avoided the upheaval and kept our sea view. The couple of times we had an issue, the service was impeccable and they would send someone to resolve it within minutes. All of the staff are always friendly and courteous and they were great with our small daughter. Food can get samey as with all buffet styles, but there’s enough choice to avoid this if you’re not a fussy eater. And yes there are some funny things on the menu like sprouts and chips at breakfast, however as worried as we were having known from this site about this, we never once encountered or witnessed any force feeding of said items, so I can safely say you can avoid them and make a more suitable choice should you feel inclined. All in all I would recommend it to anyone wanting a relaxing break to chill out, as sometimes being away from the centre but close enough in a taxi has its benefits.
Great Hotel BUT......
from A TripAdvisor Member
We have just returned from the Rubicon Palace and we did have a great week but...... the hotel itself is very large but with plenty of grounds so you can always find a quiet space somewhere. We were extremely disappointed with the standard of service - we asked reception on a daily basis to look at the air conditioning as it was not working but nothing was ever done about it so we had a sleepless week where the temperature inside our room was an average 30 degrees!! The bathroom door would not close at all. The cleaning of the room was minimal with the maids only making the bed and changing the towels - no floor sweeping or bathroom cleaning. The restaurant was a free-for-all every night. Unless you were there by 7pm there was a queue to get in and many items had run out. Watch out for the chicken one night I had a raw piece. We only managed to get coffee served one morning at breakfast - then it was cold. You don't get a fresh pot for each table, if a table leaves some in the pot it is then served to you. Most nights we had to get drinks from the bar ourselves as there were not enough waiters - expect an average of half hour for them to serve you. Please be aware that hotel is spread over a very large area and if it is raining (yes it does sometimes) you WILL get very wet getting to a restaurant or bar. It was ashame they let us down so much, as the hotel itself is lovely with plenty of facilities - they just need to get their act together. PS we travelled with Thomas Cook who we would never travel with again - but that's another story!!
All in all a very good hotel, but.....
from A TripAdvisor Member
The hotel is very impressive from the outside and inside. It is very large and you can tuck yourself away in a quiet spot if you want to be alone. The food is very good indeed and the quality and variety are exceptional. The accommodation is very comfortable and clean. However, there were a couple of things that were irritating, ie having to pay (a not insubstantial amount) to hire the safe and fridge. These should be free as part of the room, you don't hire your towels or sheets do you? A lot of hotels require a deposit, which is understandable, but don't charge a fee as such. As our flight wasn't till late in the evening on the day of departure, we asked if we could pay to hire a room for the day. Unfortunately, all the accommodation was booked. We were told we could use the shower room between 16.00 and 16.30 hours. We were not told that these are similar to school showers and it was more or less a free for all, with people pounding on the door to get in. This was very degrading for two grown women to have to endure. On the first day, we arrived too late for dinner and were given a picnic bag, which contained a sandwich, drinks and a couple of other bits. When we enquired about lunch on the last day, as we hadn't been able to have dinner on the first day, we were told that this was not possible as we had been given the picnic. This is very penny pinching, as indeed the episode with the fridge and safe.
Fantastic holiday at the Rubicon Palace
from agent69
Myself,my partner and our 6yr old daughter stayed at the Rubicon Palace in August 2003,and what a fantastic experience it was. Everything was first class,from the two excellent restaurants to the non stop animation team entertainment/activities. The rooms are huge with a well equipped bathroom,mini-bar and satellite television.Loads of fresh towels every day,the rooms were absolutely spotless. Having a fussy eater with us,we were concerned that my daughter wouldn't eat for the week.How wrong we were.One of the two restaurants has a dedicated childrens buffet that served excellent food.By the end of the week she'd developed a taste for swordfish!! The grown ups food was fantastic too,plenty of choice for breakfast and evening meals. The animation team were enthusiastic and the evening entertainment they provided was very professional. There's no shortage of swimming pools,6 in total,so even though it's a large hotel it never felt crowded. The only "down side" was the 15min walk to Playa Flamingo beach,but there is a paved promenade and fabulous views of Fuerteventura on the way. As a travel agent I have no hesitation in recommending this hotel to my customers who are looking for a great 4* hotel with 5* service.We are hoping to return there next year.
Superb!
from A TripAdvisor Member
I can not fault this place at all. My wife and I return here for a week every September. It's true that the hotel is about a 30 minute walk along the promenade to the quiet little resort of Playa Blanca (the most complained about point), but we found this to be an advantage, needing a walk after having filled up on the fantastic food served at the hotel's 2 buffet restaurants (you can dine inside or out). There is also an a la carte restaurant within the hotel grounds. The hotel's rooms are very nice, spacious and well equipped and some have great views of nearby Fuerteventura. Generally this place is relaxed and quiet. Don't expect a busy entertainment schedule, although there is a nightclub that says open until 2am. The Rubicon is now offering an all inclusive option from 2005 for what seems a small increase on the cost for half board. We will definitely take advantage of this. The only (slight) down side? It's very difficult to extend the checkout time on your room on your day of departure as the hotel is always booked up. A bit of a pain if your flight home is in the evening and you have to check out at midday. Having said that, the hotel do lay on a couple of rooms that they allocate to you in 30 minute slots to enable you to take a shower and get changed. I would recommend that you pack a towel for this as the hotel don't provide stacks of towels in these courtesy rooms. If you get the chance to extend your room by paying a little extra at the time of booking then go for it.
Heavenly H10
from A TripAdvisor Member
We stayed in the Rubicon Palace with our 3 young children in December. The weather wasn't great however the hotel was terrific. The staff were attentive and helpful especially with the children.We will definately be making a return trip.
Good but remote
from eleanorre
We got a late offer for this hotel booking on the 15th. of April and flew out a week later. We were lucky enough to pay half the brochure price plus did not pay a flight suppliment though we flew from Edinburgh. THe best thing for us about this hotel we thought was the layout. THere were hundreds of rooms but you were housed in little blocks. Though we were on a late deal we were given a seaside villa which could have been used for the club class people. We walked right into our room from ground level and our pation doors opened to a terrace after which there was grass and palm trees. Down to out left was the well screened nudist area ! We could leave our room have a swim and go back in seconds . No dripping in the lift etc.. The big downside is the location. It was a good half hour walk from the town. We love Playa Blanca and were so pleased to see it again but missed the usual stroll in the evening round the town we would have taken had we been in the Lanzarote Princess which we visited every year for about 7 years. ( did not get good reports of it in the resort) . Do get the timetable for the minibus from reception as they did not advertise it. In late April only one dining room was open but we never had to wait to get either a seat or our food. The food itself was typical of the usual Spanish fare but lacking in seafood I thought. Breakfast was better than the usual with smoothies made all the time and crepes. The staff were from a variety of countries and were always polite and very good with the children who were there. THe whole hotel was clean especially the pools and loungers which made a very nice change as we hate to see them left uncleaned. THere was perhaps a lack of shade but as we had lovely wooden loungers with thick matresses on out terrace plus a lovley wooden patio set we used the shade there.. Overall a very good hotel , not for the infirm or older people ( we are just retired) I saw one pair of ladies in their 70s begging to be moved to civilisation. Beaches nearby not very good . The nightime entertainment was above average with a very good pianist which in a way compensated for the fact that you were stuck there at night . I would go back if I got a good deal but not otherewise .
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H10 Rubicon Palace Hotel also called
- h10 rubicon palace
- h10 rubicon palace playa blanca
- rubicon palace
- rubicon palace lanzarote
- Rubicon Villas
- Address: Urb Montana Roja 35570, Lanzarote, Spain
Hotel AmenitiesHotel Description
- Bar/lounge
- Beach
- Fitness Centre
- Free Parking
- Restaurant
- Suites
- Swimming Pool
- Wheelchair Access
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H10 Rubicon Palace Hotel travel tips from your fellow travellers
- Nearest nice beach is a taxi journey away - by Vicks1979
- Go to playa blanca market at the marina rubicon rather than the massive on at Costa Teguise - by happy couple
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5 readers found this review helpful
My boyfriend and I have just come back from the Rubicon palace. We are gutted to be home. I dont understand the bad reviews. It is a beautiful hotel, very clean, staff are always maintaining it, but not at detriment to your stay. Lovely, clean room. Only complaint was the... more