Paradise Island Hotel

just got back from a 10 day break wih my partner. on first impression the hotel seemed quite good. the accomodation was clean and the rooms were big, but when we started to dine in the restaurant at the hotel are holiday was ruined the food is disgsting, unedible and poorly presented. after spending nearly £1400 for our holiday we expected the food to be half decent but the only words i could describe itr as a experience is SCHOOL DINNERS. after speaking to some of the animation team and other holiday guests i realised i was not the only person to think this, DO NOT GO TO THIS HOTEL IT IS A TOTL RIP OFF.

After reading some of the reviews on this site i was a bit apprehensive about what to expect but we had a wonderful time! are family was 2 adults early 30's a 4 year old and a 2 year old. each room had a kitchenette and fridge small balcony and front area with a table a nd chairs. food was really nice always chips if kids get bored and food without sauces on cut up in front of you ie whole roast chicken cut into legs, breasts etc and put out for you to help yourself another night sausages, thin pork loins etc for breakfast eggs are fried in front of you to take small sausages scrambled egg beans fruit and cakes there is a kids section and there is a section with fruit cakes and ice cream for lunch and dinner. glasses were a little dirty so give them a wipe over before helping yourselves to drinks. some nights (prob every other) there is a seperate buffet serving chinese which was a change - about half way through the week the food did get a bit boring but was still ok. the pool ares are really clean and the pool bar serves cheese and ham toasties all day and cakes and little pots of ice cream also slush puppie type drinks are availiable. beer is on tap to help yourself and so are fizzy drinks. there is a park for kids and crazy golf and tennis. there are games to play next to the pool area most of the day and the evening entertainment is also really good with entertainers hired in parrot show flamenco dancing, snake and bird show contortionist,drum and dancing show and before this there is kids disco and things like bingo. There is also a free shuttle bus from the hotel to the beach which is 10 mins away and the beach is beautiful i wouldn't bother waiting around for the bus and having hastle of wath=ching the time as a taxi is only between 3.5€ and 4€ so doesn't break the bank. With regards to towel on sun beds - put them out on way to breakfast no need to be sooner there are a lot of spanish here think it is like a butlins for them and annoyingly they put out towels in morning and were at pool then go off for afternoon sleeps but leave towels out so no one else can use them and we did find that they were last ones in for dinner, last ones in for entertainment but wanted to get all the chairs so be prepaired to take things to put on chairs in evening if you are up dancing with kids etc- i have never felt i needed to be so posesive over a chair!! overall this hotel is 3 star rating so you won't be getting 5 star, we did see a few coackroaches but this wasn't too much of a problem the only problem i would say is more bar staff are needed as there was often a queue for drinks. and also a few areas could do with being modernised ie the bar under the pool area where the night entertainment is (mainly the seating) and the toddler club area, the entertainment team are really good and reception staff very helpful. i would return to this hotel with my family.

well have just read some of the previous reviews and had to laugh someone said the staff were rude i went with 3 children and the staff were great really got involved with everyone and made a real fuss of kids the apartment were nice clean and got clean towels most days the maids cleaned the rooms 5 out of 7 days the food was good with a good choice for every one if u went hungry it would be ur fault we all had a great holiday thanks to the staff who all put some hours in

I stayed a week at the HL Paradise Island, the entertainment was faboulous. I couldn't fault the meals but it was repetitive. The receptionists were very helpful. I couldn't fault the staff. In the whole 7 days I stayed there I only saw 2 cockroaches: 1 in my apartment and 1 outside. Overall it was excellent!

having read the reviews of the hotel, i wanted to give it the benefit of the doubt. We are not ones to really complain about the accomadation. You pay a good price and the weather is generally good so what more can you ask for!!!! Well it was full of spaniards who had no manners what so ever, i understand the language barrier can restrict us, but a smile breaks that barrier in all languauges. We didnt have any children with us and it is a family hotel really, seems to be a lot for youngsters to do, even in the blistering heat. food was ok, but the chinese restaurant was rubbish. we stayed A/I so drinks were free except for the british branded ones. ok if you drink lager as it was san miguel, but i dont so i worked my way through the hilighted drinks menu available to the A/I it was crap. I ended up drinking their version of malibu and coke. Iv felt more merry eating chocolate liquers at christmas. Also the bar staff often filled the spanish drinkers glasses nearly full with the spirits that was offer, us english got an accuratr measure so having watched this we grew wide to them and asked the staff to put a little more in without being rude!! Overall the weather was hot, playa blanca is beautiful and got good places to eat out. do the grand tour this takes you all around the island and up to fire mountain brilliant!! but dont book with the hotel too expensive use the last minute booking office in playa blanca really cheap. No i wouldnt go back to this hotel

We booked this holiday with On The beach Holidays, we arrived at the hotel about 11:00p.m, we booked in and were given a map to find our apartment,we tried to book a safety deposit box in the room, but were told to come back the next day. Once we found our apartment,and went in it was very basic but clean, the air con is based in the living area of the room, and would have been better if it was in the main bedroom, as it was too warm to sleep, and if you opened the patio doors all the mozzies came in.

The next day we went down for breakfast, it was so disorganised, and it was like a dinner hall from school, first you had to find a clean table, and while one of you sat to the table to make sure by the time you had got your breakfast you still had somewhere to sit, the breakfast was the best meal of the day, so to speak......

eggs, bacon, hot dogs, cold beans, fresh tomatoes with herbs on them, or you could have fruit or yoghurts, drinks of fresh juice if the machines were switched on that is.

The accomadation was clean and comfortable, never saw one cockroach, the food was very repetative, fish fish or fish, salted potatoes, and not much else, i usually try all kinds of different foods, but i was living off bread rolls and cheese slices,all inclusive never again we spent more money on eating meals out, i would recomend as a base to stay but to be honest it is quite a way from the sea and anything else around, there is one supermarket attached to the hotel and thats all.

They do have a shuttle bus from the hotel to the beach, but the last bus picks up from the beach at 3:15p.m, and most people would still be enjoying the sunshine then, so it was costing us 3.8 Euro for a taxi back each day.

The beach is fantastic, the sea is so clean and clear, lovely to have a swim in, Mollies Irish Bar on the front next to Burgerking, they do a really nice sunday dinner, we found most of the staff very unhelpful, and not once during the week we spent there did we see any of the staff smile.

This was the first time we had been to Lanzarote, weather great, beaches fantastic,but can honestly say it has put us off trying again, even a different resort.

for the two weeks we stayed the tablecloths were never changed once. They were only wiped down and sprayed with "something" which made them sticky. they were stained and dirty. the food was okay but due to the food stained walls, sticky tablecloths, lack of cutlery, sometimes no glasses you were constantly trailing round the restaurant looking/asking for something you needed. the rooms were basic and generally clean but the pool areas were disgusting. you couldnt walk around without sandals as the sunlounger areas were dirty with old food, drink stains, sticky substances, cigarette ash/stubbs. The sunloungers were dirty too with years of filth underneath them. we payed £1200 for 2 adults and 1 child for two weeks all inclusive. this was value for money and therefore we didnt mind going out regulary for food and drinks elsewhere but this defeats the object of all inclusive. we would not recommend this hotel.

After reading some off the previouse reviews i was not expecting the holiday we had. The rooms were basic with some insects but they are all over the island and cant be helped, the pool was cold first thing in the morning but as the day got hotter so did the pool we never ever had any problems getting our sun loungers no matter when we went to the pool, the restaurant we were not looking forward too but i have to say the selection was great the food tasted great possibly some times slightly cold, The entertainment team worked really hard and helped keep the kids busy. If i was to have a gripe its a bit far from the beach and town centre.

What does anyone see in this Hotel.Dirty disorganised dining room to canteen standards.Tables free for all generally with previous diners crockery and left overs on it.Food was terrible pork every day bar one.no alternatives other than 2nd rate chinese.Staff rude showed bias to spanish guests even in queuing.Take a tip dont go and spend a few quid more and get value for money.Cant remember the last time on AI we had to pay for tv hair dryers air con RIP OFF AS THIS BUMPS THE PRICE RIGHT UP.pUT US OFF LANZORATE

after planning from aug 09 we as a family of 6 were looking forward to our holiday in april 10 but what a let down the food was very poor we had to eat out there was no adult entertainment at nite the rooms god a lot to be desiredcwe were eaten alive with bed bugs we asked what was the eurine smell in our room and told it was probaly the fumigation which had been crried out alarm bell s should have rang then we were ai so we were so angry that we were only able to eat breakfast which we all only took taost n boiled egg n tea 2000 pound wasted we went to thomas cook rep about bed bugs and was told message would be passed on what consolation was that i would not take a free holiday to paradise island if offered 1 the good points nice kept grounds and pool area staff at canteen not so pleasant but ground n cleaning staff very pleasant not recommened cater only for spanish english n irish not thought of