Shangri La Hotel

We had 3 nights at the Shangri La. What a fantastic time we had. We had a superior room but for a small fee - about £15 each were upgraded. This included a better room, breakfast in the Horizon Lounge and afternoon tea and evening cocktails.
The room upgrade was amazing - so much space and the maid service terrific. The breakfast was great and there was enough food to eat for an evening meal during cocktails.
The staff could not be any friendlier and we were able to check out late due to our later connecting flight for no charge.
We did not upgrade on a second visit as we only stayed one night and we really noticed the difference. Room was much smaller though nonetheless clean and in good condition.
If all the hotels in the chain are like this, I would be happy to stay again, no doubt.

The Shangri La in KL is truly amazing, I agree with the other comments totally. However we upgraded to the Horizon executive rooms for three days and then planned to return from taman negrato stay for one more night before going on to Borneo.
We had not upgraded on the fourth night originally because we did not know how amazing the horizon club lounge was. You get your own private check in so no queuing, and between 7pm and 10pm you get free cocktails and snacks (as the brochure stated) what you actually got was help your self drinks wines, spirits, soft drinks (which are free all day) and the "snacks" were sushi, noodles, kebabs, salmon, curry, lamb, chicken, friut, deserts that looked like palm trees (chocolate rolls with sugar leaves), and lots of other buffet style items they were all delish.
We were going to eat at the lemon lounge and some of the other restaurants but were too full after the cocktail evenings to eat another thing. The views from the 27th floor were fantastic and from our horizon room on the 24th floor we had a view of the petronas towers. The staff were lovely and the club sandwich in the "bar" was enough for two. The live entertainment was great and we really didn’t want to leave. On checking out we decided to upgrade back to the horizon when we returned from taman negra and this cost us aprox £17 each well worth it for what you save on food and drinks.
In the horizon lounge you have a smoking room ,a reading room and a coffee lounge. Free soft drinks and coffee all day. I loved every minute of it the room we had was fantastic. Marble bathrooms and a huge bath that took nearly an hour to fill. In the rooms you get everything you need, tooth brushes, razors, and lovely bath crystals, shower air con fresh fruit and complimentary water. (Also free bottles of water from the lounge) we had breakfast included which was also buffet style with lots of great food, no pork products there but the beef bacon was great.
I would recommend any Shangri la hotel as I have also stayed in one at Borneo.