Europa

Stayed at Europa June 2011. Heard bad reviews but i had no complaints whatsoever. Nice, clean basic apartment. Woke the guy up at 4am (flight was delayed) but he was still very helpful even though he was half asleep and didn't speak much english. The bath had been painted which was odd, realised because it was rusty underneath, didn't bother me i found it funny. Clean towels on the 2nd day and last day. The maid mopped our floor and made our beds once. Nice clean pool. Wasen't 'Ant Infested' like alot of the reviews state. There are ants but not many, it is an anty area so cant be helped. Alot of yappy dogs around the hotel (think a breeding place was next door) so if alot of barking would anoy you i wouldn't recommend, didn't bother me though, dogs will be dogs. I liked Europa

We stay there and really really liked it,we went without the kids but will be going back for sure with them in the future.
and we'd stay at Europa again without a doubt,was so lovely and quiet... Perfect for relaxation we went mid may so wasn't over busy at the apartments which we really liked.we had a pretty view from our apartment,it was clean,perfectly sized,and quite cosy actually! and found it easy getting around as where it was situated was within great walking distance to everything.
Sa coma was lovely with lots to do also = )1O/1O overall

Theres lots of bad reviews on this hotel so we weren’t sure but it was the only one available for the dates we wanted, so had no choice really. We’ve been to Sa Coma before and really like it, it is one of the quieter resorts on Majorca and most hotels are within easy access to the beach. This hotel was fine, very basic but just what you would expect for a 2 star accommodation. The room was spotless and had a nice view of the swimming pool which was also very clean, I can’t bear it when you get to a hotel and find the swimming pool is grubby, not NICE but this was ok. The room only got cleaned once during our stay, we thought that was wrong but apparently its right perhaps it would have been nice for a change of towels and sheets but never mind, it was only 2 *.

1 reader found this review helpful

After reading some dodgy reviews we decided to book these apartments as all we would be doing is sleeping there. when we arrived it was 5am in the morning and still dark, the receptionist handed us the key to the apartment and just left us, we were expected to find the room on our own with no lights. There were dark alleys and no lighting anywhwere, anyway we were dragging our cases round trying to find the apartment. When we found it we walked in and just sat down, the bathroom had ants from floor to ceiling and was definately not a 3 star. After spraying the ants we went to sleep and woke to more ants. We were there for 11 nights and whenever we went out or went asleep we would come back to ants everywhere. The cleaners cleaned the room twice in the whole stay they changed the towels and just made the bed, they didn't put clean sheets on and did not speak a word of english. she saw one ant and sprayed the floor, we told her the bathroom window and she sprayed the bedroom window. We didn't see the pool cleaned at all and whenever someone used the the shower at the pool the water from the sewage drain would run down the side of the apartments, it would stink!! The gardens was not maintained at all, they didn't water of cut plants it was just a mess. If anyone is thinking of booking these apartments i would suggest you re-think. They are not a 3 star and are not suitable for children the balcony had barbed wire which just lifted up any child could get under it and fall to the floor. NOT SAFE OR CLEAN!!!!!!!

The property needs a paint job on the outside and we had a small water leak in the kitchen area but it was very clean. Equipped with new mop and broom, towels changed 3 times in the week, sheets once. The people are very friendly and trying hard to learn some English but we managed just fine.
As you know Mallorca is basically one big ant hill so keep your floors clean and buy a can of spray for a euro and you won't have any problems.
We met the kind of people that complain there and they would complain in a 5 star. This is simple vacationing, it's quiet, clean, close to the beach and great for the kids if you're on a low budget.

stayed here for one week sa coma lovely but this place is a complete and utter dump; the spanish that run it r a law unto themselves.we have stayed in alot of places at cheap prices and have always been comfortable but nthis place was disgusting. cannot believe it still trading.do not believe any half decent reviews if u take no notice of this then on your own heads be it you have been warned.

we booked this hotel as we thought it was a good deal then we got home and read the reviews people were complaing of ant and [--] wipped all over the walls. on arrival to this hotel the reception was closed no 1 to be found waited an hour for someone to appear to then have a Language barrier as the only Language they spoeak is SPANISH!!!then to finaly be shown our room at first glance everything was oki BUT THEN.... when the woamn left all hell broke loose. for us to find ANTS in the wardrobe in the bath sink sofa bed/couch and coming out of the sockets on the wall and the head borads of the bed. and to conclude with the ANTS on our first night we bourght a bottleof coke and left it on the table with a loose top to find that when we woke up the floor table and couch was covered with ANTS. when we told reception they handed us some fly spray to solve this problem then waved us away but expected this spray back after we had used it for another couple to used. AND IF YOU THINK THAT THIS HOTEL COMES WITH A MAID THEN THINK AGAIN we went to these apartments for 3 weeks and our maide came ONCE!!! WE WENT TO RECEPTION 4 TIMES!! to ask for some clean sheets and towels to find the receptionist shakin her head and shrugged her shoulders at us. to get her to come up we had to sit in reception for 4 hours till she got the hint that we wanted her to come and see she FINALLY came up and as we pointed to our bed sheets she looked at us as if to say what is wrong with them we then had the argument of trying to get her to understand we had no maid, so no clean towels or sheets. in the end we took our towels and sheets and threw them into the pool so something had to be done she finally understood and we got our sheets this waisted a whole day of our holiday trying to explain the problems. AND IF YOU ARE THINKING OF HAVIN A NICE POOL DAY ON A THURSDAY DONT BOTHER YOU GET PUSHED OUT SO THAT THE RECEPTIONISTS FAMILY COME ROUND AND USE IT EVERY THURSDAY!!! dont know how they all fit when the pool is about the same size as our bath. ANOTHER problem was the cooker didnt work another language barrier problem. OH and to add to the list of the problems the balcony door was BROKE !!!!! As 17 year old we didnt feel very safe as when we arrived we opend the balcony door for it to fall on us as a result of this we had to leave the door open perched against the table and the whole time we were there no one botherd to fix it. if you want a safe you have to pay £25 euros a day and if you wanted a fan u have to pay £17 euros a day. so if you havent got the hint already we are WARNING YOU DONT GO !!!!!! AND IF YOU DO BE AWEAR OF EVERYTHING EVEN THE RECEPTION WHILSTING AT YOU EVERYTIME YOU WALK PAST AND THE FACT THAT THEY ONLY SPEAK SPANISH !!! XX
COME TO SA COMA JST DONT GO TO EUROPA APARTMENTS

3 readers found this review helpful

Just to say in defence of the europa apartments ok some of the outside needed a touch up but the inside has all been done,new curtains---upholstery---very comfy new beds---new fridge,smart table & chairs,balcony:s all over looking the pool which was a bit nippy but clean. My own little grudge was,that as I enjoy cooking, there are only two hob rings, a grill would have been handy!!Oh and the beds and towells changed four times!!

1 reader found this review helpful

I had read so many horrible reviews on this website and I thought "oh everyone is probably overreacting" so we still went. Everyone was complaining about ants (which you can't really help) and the owners shouting at children, which I didn't feel would be a problem for me considering I don't have any kids.
Firstly, we were told that it had 3 star rating, and when we got there we saw 2 keys under the hotel name, but that was fine that wasn't the hotels fault, it was the tour operator (who I have complained to so many times it is really a surprise to me that I can't remember what they were called!!).
So we got there around 3am, went to our room and I saw hairs all over the floor. I wasn't impressed but I didn't feel it was urgent and would report it in the morning. I pulled back the bed sheet and saw that my bed was covered in hairs. Big long hairs from someone's head. On closer inspection there was also several stains dotted all over the bed sheet. So I slept on a towel and went to complain in the morning.
You should be aware that NO ONE in this hotel speaks english. We didn't know this so I went downstairs and tried to tell the lady there were hairs and stains on my bed sheet. She just kept nodding and smiling. So I took my sheet down and showed her, again nodding and smiling just gave me another sheet. No apology. She kept saying in spanish "we clean the rooms once a week, change the sheets twice a week", and I was trying to tell her that is not the point, the fact is you have not changed this sheet since the last person was here, surely it is common practice to do this? nevermind what day you are scheduled to change sheets, you do it after a guest leaves. Apparently not.
I also tried to tell her there were hairs on the floor of our apartment. After a lengthy "conversation" she said (in spanish) that she would check on our room within the next hour. We got back a couple of hours later and they had still not checked our room. So we asked her to come up with us, I showed her the hairs on the floor and in an angry and hostile manner grabbed the mop and demonstrated to me how it was supposed to be used (i.e. you put water in here and then swish this thing around on the floor..... ermmm i know how to use one but it's not my job!). So myself and my boyfriend cleaned our own apartment. Whilst demonstrating how to use a mop to me, the lady told me that they clean the rooms once a week (all in spanish, i managed to understand using some of my basic knowledge of french). Again I told her this is not the point and that the rooms should be cleaned after a guest leaves, although this was in vain as she did not understand a word of what I was saying.
Eventually I got her to send up a maid to our apartment and she knocked on the door and said in a rude manner "Sie?!", and I showed her the bed and the floor and she stormed out and never came back. A very rude family all in all. No care whatsoever for the holiday maker. And whilst dealing with all of this we had to put up with the old lady screaming "DANIELLA" (the maid) at the top of her lungs every 20 minutes. Ridiculous.
We eventually got a partial refund although it was no where near enough as far as I was concerned the family did not deserve a penny from me or my partner.
The swimming pool is TINY and the kids pool is more like a puddle.
So to conclude, DO NOT GO HERE and if you do, take a phrase book that includes phrases such as "there are hairs and stains in my bed" and "the floor is dirty". Oh and a couple who were there the same time as us said they found BLOOD in their bed!!!! Yes, blood. Absolutely disgusting, stear well clear. But go to sa coma it's lovely.

2 readers found this review helpful

Hiya! I was so worried about going to these apartments after the reviews I had read. When we arrived I was pleasantly surprised to find the apartment clean and tidy, yes it's very basic but it had what we needed for a week away. The maids came in once, they put some bleach down the loo, made the beds and emptied one of the bins (took about 30 seconds!).
The resort is mainly aimed at the German market I reckon, however there are quite a few English bars which played the old cheesy music and had karaoke and bingo. The best meal we had was at an Irish pub called Kenna's, really lush!
If you've booked to go here and are worried about it (I went armed with Flash wipes and everything!), please be assured that it is absolutely fine, basic 2 star accomodation. (The man at reception speaks a mixture of German and English, which is really amusing!). Have fun and enjoy the resort and the lovely beach, but be warned that each sunbed on the beach is 4.50 euro's, and it's another 4.50 if you use the straw umbrella thingies. Also, DO NOT buy any fruit from the people selling it at the beach: got charged 6 euros (£5) for a slice of watermelon!!!
Sorry this is so long, just wanted to reassure anyone who may be a worried as I was. Have a lush time and go to the Bingo Bongo at Britannia's!
Love, Shell, x x x x