Palms Golf & Country Club

We have just returned from a week's stay in the Palms Golf & Country Club in Golf Del Sur, San Miguel de Abona, Tenerife and will not be returning. We were placed in two appartments which back directly on to the main Golf Del Sur ring road which is busy and noisy at most times of the day and night . The appartments we stayed in are tired and run down and are in need of refurbishment. Whilst the furniture seems ok the main cause of our complaint was that the appartments have suffered from damp (at some time) which has caused the plaster in the rooms and on the terraces to crack and fall off the wall (see photos) which we felt was not safe for our young daughter, also the front door hadn't been painted for years and peeling paint and cracks and a gap at the bottom. On reporting our dissatisfaction to the the reception team they sent a cleaner and promised to send maintenance the next day (who did not arrive). We found the reception team rude and very reluctant to be helpful. Other information that may be relevant if you are considering visiting the Palms. - The Palms is directly under the flight path (if you like noting engine numbers or aircraft numbers it's ok) otherwise it can be very noisy - The appartment kitchens are furnished with a cooker, microwave, toaster, kettle & dishwasher (ours seemed reluctant to clean dishes though) - The appartment has a TV (some english channels) and a Video - The Palms used to have an RCI Gold Crown (from 1999) which is still shown in reception but does not now seem to merit this badge of distinction. - We have read other complaints of cockroaches at the Palms, we found/killed four In summary, we've visited the Golf Del Sur before and will happily visit it again, but we won't stay at the Palms again.