Club Al Moggar Garden Beach, Agadir
Hotel Information
Hotel Class:
Hotel Description:
The Al Moggar Garden Beach is a bungalow-style beachfront hotel built on a five-hectare site amidst landscaped gardens, 600 metres from the city centre. Al Massira Airport is 26 kilometres from the hotel and can be reached by car in approximately 30 minutes. loading...
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Club Al Moggar Garden Beach Reviews
" Never Again! "
Submitted By: sixtoesbignose
We have just arrived back home from this hotel. All-Inclusive is definitely not All Inclusive!You had to pay for the food at the pool bar and the bar was only open between 10am and 5pm if you were not paying for the drinks (even though you paid for all your food and drink in your holiday price) You only got a poolside bedchair if you paid the the pool staff the night before, so you had no chance of a chair all day if you didnt pay for it! They had no cereals or boiled eggs at breakfast, and the food was really awful. We lived on bread. We ended up spending an extra £500 eating and drinking out of the complex, their drink was like lighter fuel. The beer was served in a wine glass unless you paid for it. The evening bar was a small one in the corner of a huge hall with no atmosphere and the paying holiday makers were served before the all inclusive ones, they knew you were all inclusive by the red armband you have to wear. We felt like we had to beg and ask for everything and we were treated like 2nd class citizens. Agadir itself is very very expensive, it is actually dearer than London where we live, we were shocked.
Advice: Take plenty of money with you
Activities: English Bar
Good for: Beach
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- Date of Holiday:Apr 2009
- Board Basis:All Inclusive
- Tour Operator:First Choice
" Have just returned from a holiday at... "
Submitted By: Mr T.W Cramp
Have just returned from a holiday at the Al Moggar. I have to be perfectly honest and say that the room we were allocated was very good indeed in every respect, i.e, very spacious with sea vews and a large balcony. We had an excellent maid service, and as such we enjoyed very high standard of cleanliness both in terms of the room it's self as well as with towels and linen.
The location of the hotel complex could not be bettered as far as I am concerned for beach and shopping access, as well as restaurants which as it turns out, (pertaining to the latter), was a key requirement.
The waiting staff, at both the principal and pool bars were very good indeed. They were most pleasant, and nothing was too much trouble throughout our stay, (2 weeks).
If I were rating on these aspects alone, I would probably give the hotel as much as nine out of ten. However, the food served in the restaurant, (buffet style), was of a very very poor quality, and was poorly managed in terms of food safety. Whilst one has to accept that it is very unlikely that you are going to have access to food of the same quality as we get at home, you do at least expect to see basic standards of food hygine being implemented. Not here I'm afraid!. Prepared food was left completely uncovered for hours on end, (at tepid temperatures including both veg and meats), and as such was a haven for flies and other airborne insects. The first morning we went to the restaurant for breakfast, we thought that the bakery supplying the bread had been very generous with the "poppy seed" dressing, until you approached and all the "poppy seeds" flew off!!. We witnessed new / "fresh" food being brought from the kitchen, simply to be placed / poured on top of food which had been there for ages. This of course is bordering on being dangerous!.
After a couple of days, I began to suffer very bad stomach cramps and nausia, and as a result we stopped eating cooked food in the restaurant, (the flies didn't seem to land on the salad!). We spoke with numerous guests who had in fact suffered what can only be described as "full blown" food poisoning, some of whom had been ill for nearly the entire holiday. There are indeed plenty of good restaurants nearby, and following our decision to take dinner outwith the hotel, my stomach upset disappeared more or less instantly!.
I hope that the management at the Al Moggar act upon such reviews as this, as if they can improve on food safety, (and perhaps food choice / quality), they will have an excellent facility for the holiday maker.
The location of the hotel complex could not be bettered as far as I am concerned for beach and shopping access, as well as restaurants which as it turns out, (pertaining to the latter), was a key requirement.
The waiting staff, at both the principal and pool bars were very good indeed. They were most pleasant, and nothing was too much trouble throughout our stay, (2 weeks).
If I were rating on these aspects alone, I would probably give the hotel as much as nine out of ten. However, the food served in the restaurant, (buffet style), was of a very very poor quality, and was poorly managed in terms of food safety. Whilst one has to accept that it is very unlikely that you are going to have access to food of the same quality as we get at home, you do at least expect to see basic standards of food hygine being implemented. Not here I'm afraid!. Prepared food was left completely uncovered for hours on end, (at tepid temperatures including both veg and meats), and as such was a haven for flies and other airborne insects. The first morning we went to the restaurant for breakfast, we thought that the bakery supplying the bread had been very generous with the "poppy seed" dressing, until you approached and all the "poppy seeds" flew off!!. We witnessed new / "fresh" food being brought from the kitchen, simply to be placed / poured on top of food which had been there for ages. This of course is bordering on being dangerous!.
After a couple of days, I began to suffer very bad stomach cramps and nausia, and as a result we stopped eating cooked food in the restaurant, (the flies didn't seem to land on the salad!). We spoke with numerous guests who had in fact suffered what can only be described as "full blown" food poisoning, some of whom had been ill for nearly the entire holiday. There are indeed plenty of good restaurants nearby, and following our decision to take dinner outwith the hotel, my stomach upset disappeared more or less instantly!.
I hope that the management at the Al Moggar act upon such reviews as this, as if they can improve on food safety, (and perhaps food choice / quality), they will have an excellent facility for the holiday maker.
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- Date of Holiday:Sep 2008
- Board Basis:Half Board
- Tour Operator:Thomas Cook
" We found this hotel very clean and... "
Submitted By: Mrs B Daley
We found this hotel very clean and accommodating, just what we wanted. We were very pleased when we got there. I am glad that I used these sites as we never booked half board due to comments about the same food everyday, which I have to agree with. Staff friendly and helpfull. There is no problem getting sunbeds but a slight shortage of umberella's (there is 2 pools one quieter then the other). The resturants are cheap on the sea front and there is a new marina been built (the shops were just being stocked so we didn't see them to the fullest). One thing to watch out for is the over charging of the taxi's.
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- Date of Holiday:Jun 2008
- Board Basis:Bed & Breakfast
- Tour Operator:Thomas Cook
" we went to morocco not knowing what... "
Submitted By: Mrs L Morris
we went to morocco not knowing what to expect as we normally go to greece. what a fabulous place. we thought that we could only have a drink in the hotel and not be able to walk around the resort as freely as you would in other country's, but how wrong were we. the hotel was better than we expected the staff are so friendly whether its the entertainment or a waiter eveyone is brill. the rooms were basic but very clean. the location of the hotel couldnt get better as it was right by the beach and shops. we went half board the food was good plenty of, but some of the food we were unsure what it was. the only critisism we had was the food should of been labled. there was plenty of activities going on throughout the day so you would never get bored. i would recommend this place to anyone as its been a wounderful place to visit.
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- Date of Holiday:May 2008
- Board Basis:Half Board
- Tour Operator:Thomas Cook
" For the past six years we have had... "
Submitted By: Mr P A Slater
For the past six years we have had our holidays in Gran Canaria (Puerto Rico).
We decided to have a change, we booked the Al Moggar in February 2007 on a half board basis, we were all not sure what to expect with it being a completely different culture.
All I can say is that we all really enjoyed it, especially my 16 year old daughter who never wanted to leave the complex due to all the activities that were going on from early morning till late at night.
The hotel caters for all age groups from toddler to adults, the entertainment staff work very hard to make sure everyone has a great time.
The rooms are very clean with free air-conditioning, free television with movie channel, the maids did an excellent job everyday & if you did not want to be disturbed in the early morning you reversed the sign on the outside of the door & they left you alone, but be aware if you went out late morning they still managed to return to clean your room & make the beds.
The restaurant was lovely & clean, very nice waiters of which some even visit you on the beach for a friendly chat & even try to get you to have a swim in the sea.
The food very nicely presented & has a good selection, but a better choice of English dishes would have been appreciated ie. cereals & toast ready available.
All in all we enjoyed it that much we booked for September next year.
We decided to have a change, we booked the Al Moggar in February 2007 on a half board basis, we were all not sure what to expect with it being a completely different culture.
All I can say is that we all really enjoyed it, especially my 16 year old daughter who never wanted to leave the complex due to all the activities that were going on from early morning till late at night.
The hotel caters for all age groups from toddler to adults, the entertainment staff work very hard to make sure everyone has a great time.
The rooms are very clean with free air-conditioning, free television with movie channel, the maids did an excellent job everyday & if you did not want to be disturbed in the early morning you reversed the sign on the outside of the door & they left you alone, but be aware if you went out late morning they still managed to return to clean your room & make the beds.
The restaurant was lovely & clean, very nice waiters of which some even visit you on the beach for a friendly chat & even try to get you to have a swim in the sea.
The food very nicely presented & has a good selection, but a better choice of English dishes would have been appreciated ie. cereals & toast ready available.
All in all we enjoyed it that much we booked for September next year.
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- Date of Holiday:Oct 2007
- Board Basis:Half Board
- Tour Operator:First Choice
" Me and my wife visited this hotel in... "
Submitted By: Mr A Pegg
Me and my wife visited this hotel in March on a late deal, after my wife had booked it I had thoughts that I would not like it because I am a fussy eater and don’t try different foods.
However when we got there I managed to find some eating places which did English food, but only one English pub which was nice, the hotel is very clean right on the beach and we got a sea view it was great.
The staff was great in the restaurant area, we went on a bed and breakfast deal there were plenty to choose from, such as pancakes, eggs, salad different breads fruit etc, tea coffee, orange and water.
The pool area is very good nice little bar and eating area the staff where great there were plenty of sun beds the staff come and put a cushion on the bed for you and most of all the weather was fantastic very hot.
The hotel grounds are very large and very nice; there is a Gym but not very big and not much equipment. There are shows on at night but these are not in English very often.
I would tell any of my mates to visit this great hotel for a relaxing holiday and lovely walks along the beach.
All in all a great holiday we will go back soon.
However when we got there I managed to find some eating places which did English food, but only one English pub which was nice, the hotel is very clean right on the beach and we got a sea view it was great.
The staff was great in the restaurant area, we went on a bed and breakfast deal there were plenty to choose from, such as pancakes, eggs, salad different breads fruit etc, tea coffee, orange and water.
The pool area is very good nice little bar and eating area the staff where great there were plenty of sun beds the staff come and put a cushion on the bed for you and most of all the weather was fantastic very hot.
The hotel grounds are very large and very nice; there is a Gym but not very big and not much equipment. There are shows on at night but these are not in English very often.
I would tell any of my mates to visit this great hotel for a relaxing holiday and lovely walks along the beach.
All in all a great holiday we will go back soon.
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- Date of Holiday:Mar 2007
- Board Basis:Bed & Breakfast
- Tour Operator:Thomas Cook
" Hotel rooms clean but not spacious at... "
Submitted By: Miss A Banks
Hotel rooms clean but not spacious at all for 4 in the section of the hotel that has not been refurbished yet.
Meals are buffet style, but it was more like first come first served as a lot of the time you had to wait for certain foods to be replenished, and as for not taking food out of the restaurant well that didn’t count to all the German guests that where staying there.
The staff were friendly enough, the location was very good, but I found the kids club to be a total disaster, for a start they only spoke English on a 1 to 1 basis. Anything over the microphone was either French ,German or Arabic which none of the English people could understand.
Also the club consisted of at least 150 Algerian children which because of politics had to be catered for which left little room for any other kids. There was a McDonalds and a pizza hut within walking distance which I am grateful for as my children ate there every day, otherwise they would have starved.
The beach is lovely and clean although there is no sun beds but there is loads of room for the kids to play games as there is footie nets and volleyball nets right on the beach, also at night the beach comes to life with bouncy castles and bands playing on the beach ,when you first go out to the beach at night you can feel a little intimidated because the amount of Moroccans that are out and about is unbelievable.
The excursions that are on offer are good value, the bird park is good to see and there is a little park inside. There is a little train that takes you round the centre it is quite expensive but worth taking. Avoid using the white taxis outside the hotel unless you agree a price first because they will rip you off.
The entertainment in the hotel at night is rubbish there is a show on each night which my kids seemed to enjoy however, I think it was because there was nothing else to do after the show it was cabaret time which consisted of a man playing a keyboard which was dull and boring but apparently people liked to dance to it.
I know he meant the German and French guests there is a disco which opens at 11 pm but it was always full of little kids so the English teenagers didn’t enjoy it . The rep didn’t see much of her even though she actually lives at the hotel.
Entering and leaving the country is a bit of a pain as they seem to be on go slow also when you arrive and have collected your luggage beware as the porters pounce and as it is a closed currency you have to tip them with sterling so make sure you have some or they can get very nasty. Again, overall the holiday was ok but I wouldn’t return for at least 8 to 10 years by then I think it might have woken up a bit.
Meals are buffet style, but it was more like first come first served as a lot of the time you had to wait for certain foods to be replenished, and as for not taking food out of the restaurant well that didn’t count to all the German guests that where staying there.
The staff were friendly enough, the location was very good, but I found the kids club to be a total disaster, for a start they only spoke English on a 1 to 1 basis. Anything over the microphone was either French ,German or Arabic which none of the English people could understand.
Also the club consisted of at least 150 Algerian children which because of politics had to be catered for which left little room for any other kids. There was a McDonalds and a pizza hut within walking distance which I am grateful for as my children ate there every day, otherwise they would have starved.
The beach is lovely and clean although there is no sun beds but there is loads of room for the kids to play games as there is footie nets and volleyball nets right on the beach, also at night the beach comes to life with bouncy castles and bands playing on the beach ,when you first go out to the beach at night you can feel a little intimidated because the amount of Moroccans that are out and about is unbelievable.
The excursions that are on offer are good value, the bird park is good to see and there is a little park inside. There is a little train that takes you round the centre it is quite expensive but worth taking. Avoid using the white taxis outside the hotel unless you agree a price first because they will rip you off.
The entertainment in the hotel at night is rubbish there is a show on each night which my kids seemed to enjoy however, I think it was because there was nothing else to do after the show it was cabaret time which consisted of a man playing a keyboard which was dull and boring but apparently people liked to dance to it.
I know he meant the German and French guests there is a disco which opens at 11 pm but it was always full of little kids so the English teenagers didn’t enjoy it . The rep didn’t see much of her even though she actually lives at the hotel.
Entering and leaving the country is a bit of a pain as they seem to be on go slow also when you arrive and have collected your luggage beware as the porters pounce and as it is a closed currency you have to tip them with sterling so make sure you have some or they can get very nasty. Again, overall the holiday was ok but I wouldn’t return for at least 8 to 10 years by then I think it might have woken up a bit.
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- Date of Holiday:Aug 2006
- Board Basis:Half Board
- Tour Operator:Thomas Cook
" Well after reading the comments on... "
Submitted By: Mrs S C Bell
Well after reading the comments on this hotel, I did not expect a lot but was pleasantly surprised. First impressions of the hotel were that is was large and very clean, the rooms were spacious and we had a lovely sea view as requested, however we had to climb 52 steps from the road to the room to get the sea view, the lower rooms had pool view with fewer steps, worth bearing in mind if you stay at this hotel.
The rooms were clean and the maids did an excellent job even providing us with fresh flowers one day which was a pleasant surprise. There was entertainment nightly but this was late for those staying with young children, the children’s club is active but you may need to check with the animation staff what is on when as our son only used the mini golf each afternoon.
There was a currency exchange facility which was useful but no signs to say no currency exchange on Sundays at all, also you cannot change travelers cheques on Sundays at the western union in the resort, so take some cash just in case of emergencies. There is a cash machine in the hotel which takes English cards to that was a bonus. The waiters are all very friendly and attentive.
Breakfast was excellent but the hotel has a strict policy on not taking food out so if you have an early start, make it even earlier for breakfast. The meal at night was fine, a tangine of various meats, a cold cut or hot joint and a variety of fish on the barbeque (changed nightly).
All the food is beautifully presented and the chefs even did butter sculptures which were amazing, the food was always hot and tasty if sometimes a little odd combinations. I have never tasted cous cous like it, this was served at least 3 times per week, the food is on a buffet basis with fresh fruit served at both breakfast and dinner. We made use of the snack bar by the pool and this was also of good quality and reasonable value. The pizzeria is worth a visit, there is a free meal included with the half board but this is a fixed menu, 4 seasons pizza, chicken escalope and ice-cream but still very nice.
The hotel is literally across the road from the beach and a lovely view of the Kasbah can be seen from most of the rooms, it is within walking distance of the main strip and a short taxi ride from the town centre. The Noddy train or orient express is very pricy but worth it for the children, would recommend one ride on it but not worth a daily ride, use the taxis. Beware shop keepers inviting you in to "look around" this is a lure to get you in and then trying to get you to buy something you really do not want.
Well worth a visit is the city zoo or bird garden, dirt cheap and lots to see. Well worth a visit and only 15 minutes walk from the hotel. The pool was clean and attended from 9am to 6pm with huge shallow section for the kids and a section just as big for the swimmers. All in all a very nice hotel in a good location.
The rooms were clean and the maids did an excellent job even providing us with fresh flowers one day which was a pleasant surprise. There was entertainment nightly but this was late for those staying with young children, the children’s club is active but you may need to check with the animation staff what is on when as our son only used the mini golf each afternoon.
There was a currency exchange facility which was useful but no signs to say no currency exchange on Sundays at all, also you cannot change travelers cheques on Sundays at the western union in the resort, so take some cash just in case of emergencies. There is a cash machine in the hotel which takes English cards to that was a bonus. The waiters are all very friendly and attentive.
Breakfast was excellent but the hotel has a strict policy on not taking food out so if you have an early start, make it even earlier for breakfast. The meal at night was fine, a tangine of various meats, a cold cut or hot joint and a variety of fish on the barbeque (changed nightly).
All the food is beautifully presented and the chefs even did butter sculptures which were amazing, the food was always hot and tasty if sometimes a little odd combinations. I have never tasted cous cous like it, this was served at least 3 times per week, the food is on a buffet basis with fresh fruit served at both breakfast and dinner. We made use of the snack bar by the pool and this was also of good quality and reasonable value. The pizzeria is worth a visit, there is a free meal included with the half board but this is a fixed menu, 4 seasons pizza, chicken escalope and ice-cream but still very nice.
The hotel is literally across the road from the beach and a lovely view of the Kasbah can be seen from most of the rooms, it is within walking distance of the main strip and a short taxi ride from the town centre. The Noddy train or orient express is very pricy but worth it for the children, would recommend one ride on it but not worth a daily ride, use the taxis. Beware shop keepers inviting you in to "look around" this is a lure to get you in and then trying to get you to buy something you really do not want.
Well worth a visit is the city zoo or bird garden, dirt cheap and lots to see. Well worth a visit and only 15 minutes walk from the hotel. The pool was clean and attended from 9am to 6pm with huge shallow section for the kids and a section just as big for the swimmers. All in all a very nice hotel in a good location.
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- Date of Holiday:May 2006
- Board Basis:Half Board
- Tour Operator:Thomas Cook
" Shock horror on arrival. Right... "
Submitted By: digs123
Shock horror on arrival. Right opposite what appeared to be a gypsy camp. On entering the reception we were amazed at the size. Rooms were huge and decorated in traditional Moroccan style. All rooms are tiered and most have sea view. Rear of hotel was lovely to look at and we never ventured out front till we left.
Food was good and fresh.
We had a problem with a cracked window and were moved immediately as it was Ramadan and no glazer about.
Only faults were swimming pool being too small but walk through rear exit and you’re on the beach and its fab and the all inclusive French guests who were served at the pool bar as a priority. Never used it again.
All in all we enjoyed the experience and the view of the sea from the room was superb.
Food was good and fresh.
We had a problem with a cracked window and were moved immediately as it was Ramadan and no glazer about.
Only faults were swimming pool being too small but walk through rear exit and you’re on the beach and its fab and the all inclusive French guests who were served at the pool bar as a priority. Never used it again.
All in all we enjoyed the experience and the view of the sea from the room was superb.
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- Date of Holiday:Nov 2005
- Board Basis:Half Board
- Tour Operator:Thomas Cook
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The room was spacious and clean with plenty of storage space, so was the bathroom and the balcony.
We did the agadir tour, the camel ride and the 2 day Marrakech tour all of which were very good and we all enjoyed it - however, upon returning to the Al Moggar, we found that our safe had been opened and our balcony door open the safe, which contained passports, tickets money and found that we were £50.00 lighter. we reported this to the reception staff who tried to avoid us so we contacted our rep who was very helpful,we were told that we would have to fill in a claim form but if we did that it would cost us £50 excess so not only had £60.00 gone missing it would cost us £50 to get a £10 back - we later heard that this was frequently done by hotel staff as they knew what the excess was so people didn't bother to claim. Our rep Kamal suggested to the Manager that as the maid had left the balcony door open that they should reimburse us the £60.00 but this didn't happen. We were angry as we had did all the right things by getting a "Safe" and double checked it before we left for Marrakech it left a bad taste on the last couple of days of our holiday! thankfully all other documentation was still in the safe - so holiday makers beware!.
Agadir beach was extremely disappointing it was full of rubbish, plastic bags, bottles, excrement it was quite disgusting, the sea water looked murky and dirty. This was a shame as it could of been so lovely if it was cleaned up, also the green spaces surrounding the hotel was full of rubbish too!
Such a shame as the hotel is in a great location.
Appart from the safe incident enjoyed our stay but would not come back to Marrakech.
Advice: Beach was dirty and surrounding green areas
Activities: Resturants were good and resonably priced bit repetitive, Agadir Tour, Camel Ride and Marrackech tou
Good for: Beach