Xanthos Apartments

1 reader found this review helpful

We recently stayed in the Xanthos Apartments and, in the 12 years I have been holidaying in Marmaris, has to be the worst hotel I've ever had the disfortune of staying in.
Upon arrival at the hotel after 10 hours of travelling, the hotel staff didn't help us with one item of luggage, this included three suitcases, three hand luggages, and my three year old daughters buggy.
When we went to reception we were told we had been allocated a basement room, even though in Thomas Cook I had paid for a top floor studio. We then had to move all our luggage down a flight of stairs, past a filthy kitchen and toilet, to the room we'd been allocated which, I can only compare it to a prison cell.
The curtains were hanging off the wall, it smelled really badly of mould, there was no kettle, pans, oven hob in the kitchen, even though it was a self catering room. There was black hair all over the bathroom, a broken shower, dirty sheets, no table or chairs on the balcony and a group of stray cats sat on the balcony ready to pounce.
I went back to reception and asked to be moved to a different room and was told this may take up til nine oclock at night. I said that isn't a problem as I wasn't willing to let my daughter stay in there for even one night.
When we were allocated a different room this was on the top floor of the hotel. Again no staff came to help us take all the luggage plus a very energetic three year old up four flights of stairs. But the room we were moved to was a little bit better than the previous one.
After this we were very reluctant to stay in the hotel throughout our holiday so from this point on the staff were very hostile and unfriendly (apart from the receptionist). We were also referred to for the rest of the week as "them who moved rooms".
My three year old daughter, who has down syndrome, is a very pleasant and friendly girl and when she approached staff to say hello they just looked at her and turned their backs.
If you are thinking of holidaying in Marmaris I strongly advise you not to book this hotel. Luckily my parents were staying in another hotel in the resort and they were more than welcoming and let us use their pool daily. They also allowed my parents to babysit my daughter and let her stay overnight. I would greatly recommend the Blue Palace apartments which is just a short walk from Xanthos Apartment.

1 reader found this review helpful

never again too many danish and swedish all the best rooms get kept fo them .and they run about after them all the time . stopped here before 3 times cliff has lost touch with the real world try the ekin aparments their much better

2 readers found this review helpful

we stayed in this hotel in sept the rooms were nice very basic but clean. it overlooked a small chicken farm with lots of cockrels that woke you up from 5 every morning very annoying!!! there was no entertainment apart from jay jay the owner of the bar who thought he was the entertainment the bar staff were very friendly apart from a couple that were very flirty with the females to the point of being annoying i had to keep a very close eye on my 17 yr old daughter who they just wouldnt leave alone. it was central to the bars and restaurants but we woulnt go back to this hotel again

The hotel was extremely clean and the rooms were some of the best I have seen in Turkey. I was very impressed when I arrived. The air-con was great and even stayed on when you were out, which normally isn't the case as you have to leave the key fob in for the electric to work. We ate breakfast in the hotel for the first few days, which was nice, nothing special but nothing to complain about. After about 5 days, due to my family staying in another hotel and having various excursions booked we left the hotel early and only came back to sleep, as you do. After this, 90% of the hotel staff stopped talking to us and gave us dirty looks as we weren't spending any money there. I thought this was out of order as they had been so nice and had a lot to say to us when we first arrived. Needless to say, we refused to spend any money there at all from this point.
All in all, really nice, clean hotel. Just the ignorant staff to complain about.

1 reader found this review helpful

I have been to turkey 3 times now in 3 years, meself, my boyfriend and my 5 year old daughter went to the xanthos in july we were made to feel very welcome by all the staff and made some great friends too. we ate at the apartments a few times and the food was always lovely and well presented. The hotel staff were great and always got you involed, they love to do dance shows and teach you the dances as well which was great fun. The pool area was nice and you could always get a sunbed. We stop in room 213 which was basic but was clean and the maid was always friendly, the shopping is great for all the fake clothes (which was my fav bit as i love to shop). Jack, romeo, jay jay and all the other staff were very nice to us all holiday and we are now friends on facebook so it's nice to keep in touch. My daughter had a great time and loved playing on the park and jumping in the pool, in fact we had that much of a great time i cried all the home from leaving the hotel and for 3 days after when we got home. I can honestly say that these apartments are lovely and you will have a great time if you go, luckly for me i am going back in sept with my boyfriend why my mum as my daughter, so this time we can let our hair down i can't wait to go back and see everyone and get back on the dance floor for a boogey.

1 reader found this review helpful

we had a lovely time the staff are very warm and welcoming did every thing possable to help have a good holiday.grand parents and children and grandkids
we got there in the early hours of sunday morning with two children 1 6 mths ,1, 2 years we wre all very tired the room for the children was on a high floor they got the room changed as soon as pos our room was next to the disco and bar we thought omg we will never get any sleep but the music stoped at 12midnight and we did not hear any noise at all .the staff romeo jj and nickos and other s we did not get to know were all fantastic my grandauther kacey was spoilt rotton she loved them all also my grandson olly got lots of treats they loved him.
the rooms are clean and tidy the down side we only ever got 1 bath towel to share between two of us,we took to sneaking one every time we got the chance but will go back one day soon

1 reader found this review helpful

These are apartments are AWFUL!! We arrived and were shown to a basement room, i can only compare the room to a prison cell it was tiny and the smelt of damp and mould. Some reviews say it is basic but i think that is being genrous. On our balcony that was underground, we had a pigeon coop which woke us up in the morning at 6am. We moved from the apartments eventually and all we got was a filthy remark from one of the barman who think girls are jhust there for him to sleep with!!!!!

This was my first time to Marmaris and i have to say this hotel was one of the most amazing hotels i have been at. It may be 2 star but i have been in 3 and 4 star hotels which arn't as entertaining, fun and enjoyable as this hotel. The facilities are simple and basic but there is everything there that you need, fridge, cooker, bathrooms, cuboards, glasses and plates etc. All rooms have their own space and balconies which gives you your own freedom. The food taste gorgeous, no complaints with that. And the staff are very friendly and like to get you involved in activites and dances. Had a fantastic time, will deffinatley be there next year. Jack the head bartender, best guy i have ever met, along with Romeo, Mehmet, Neco,JJ, Danny and the others. GREAT LAUGH! Surrounded by all shops and restraunts that you need on holiday and a ten min walk from the beach. However the pool is better :)

1 reader found this review helpful

Whilst here be wary of everything. The air conditioning doesn't work and you are charged working or not and should you feel brave enough to leave the apartments and venture elsewhere to eat and drink (As we all do on Holiday)you will be berated by the staff for not spending in their business and worse barred from the bar!!! Very childish. God forbid Turkey will soon be in the European Union with all this third world attitude. Oh and if you're female you are treated as a second class citizen and harrassed even more to spend at the site.Some members of staff are very rude to women ( I'm a bloke by the way)To the point of being positively insulting.
All in all don't bother here a bargain it isn't.
A shame as the resort in general is worth a visit.
So leave Xanthos Apartments off your list and tell your friends the same.Even the Thomas Cook Rep is fed up with the attitude of the staff!! I write this as I am sat poolside by the way! At another nearby friendly site!!

aps great only problem bar staff.mentioning no names but 3 of them flirt with the females.i was sitting with my wifeand 2 of them asked her to go to a club with them while i was sitting there.they caurse so much trouble with the guest.expensive to eat there.always ask why you dont eat there.get rid of the bar staff.the place will be great.bar and rest are rented out