Ardilaun House Hotel

I have to say that I have stayed in many hotels and different grades of hotels too – but this was a stay that I really really enjoyed. The staff very polite and nothing was too much trouble, and lots of smiles all round which is good to see. The food was very good and always hot. The room it self was in the old block but was lovely and warm with a view of the gardens, I did ask to see the new block for future reference which also looked very very nice. So I have to say that if you want a hotel close to the city i.e. 15 min walk or a 5min... more

This hotel is a building site. They do not tell you when you book but believe me it should be closed during its refurbishment program. The noise level in the rooms (from 7.30am) is unbearable. The car park is permanently full with builder's rubble and associated machinery. And it is grossly overpriced. When we arrived we had to walk in the rain from the driveway beyond the full carpark. It was not possible to even leave my wife and our cases to the front door. And the management were indifferent. Not a happy experience I am sad to say.

Stayed in the Ardilaun the weekend of April 7th with the girlfriend. Although there was some construction work was being carried out on the Lobby when we arrived it was minimal as it was almost finished, We learned later that the new ballroom was opening that night for 350 hence the work. There is some more work going on out the back but its out of the way and at the weekend there is no one working on it. Staff were extremely friendly, especially Matty the porter! Housekeeping are excellent also. I requested some extra towels form reception... more

Stayed in Ardilaun House for St Patricks weekend, we love Galway and have stayed in a number of hotels in the city and i have to say unfortunately this is the worst. This hotel is very mis-leading on their website. The rooms do not look like anything on their site.The staff were very welcoming however when we were led to our room my excitment about a relaxing weekend faded, there was a mouldy smell in corridors and the furniture was ancient.The double bed was pushed up against one wall so therefore to get out during the night u have to... more

I booked into the Ardilaun for a friend's hen weekend, and found it to be above my expectations. I had read the recent reviews here and was a little bit put off by the mention of all the building works. However, they did not interfere with my stay at all. True, the noise situation was less than perfect,but I can live with that. The hotel was absolutly clear that there would be building going on, so we could not complain. The room that we stayed in was huge,with two singles and one double bed, as well as a good size bathroom. The... more

Stayed recently husband and I for 3 nights....Had only been notified by a standard email going to all customers 5 days before we left for holiday break. Major refubishment going on and takes away from feeling that you are staying at a 4 star hotel..By the way I would query why they have a rating of 4 star we certainly didn't think they were. We had dinner one night and I enjoyed it had fish but my husband who had meat said it was just ok and not of 4 star quality. Our car was filthy from all the building because you are on a building site as... more

We love Galway, and decided to try The Ardilaun House Hotel to celebrate my husbands birthday. We knew it was being refurbished, and felt the rate quoted reflected this fact. I booked online and the check-in was smooth, despite having to haul our luggage up two flights of stairs as the lift doesn't go to our floor. The real disappointment was when we opened the door to our room (136). It was so small the double bed was pushed against one wall. I do not expect that when I book into a 4star hotel that I will have to climb over my husband to... more