Thistle Glasgow Hotel

I stayed here recently whilst attending a function. The hotel has a policy of overbooking and quite a sizeable number of the function guests were sent off to stay at other hotels. Despite having confirmations of their reservations, their rooms had been sold twice. We were also let down on the food front. At 1am we tried to order room service, pleased to note that they had a no. of vegetarian items advertised. However we then informed that none of these were available and of course we ended up with the inevitable cheese sandwich. We hoped in the morning that things would improve when our breakfast was delivered to our room. Our "meatfree veggie breakfasts" arrived with bacon, sausage and black pudding on them. To be fair when we phoned to complain the breakfasts were replaced along with apologies some 40 minutes later. Thankfully we were not in a hurry. The room was perfectly nice, but at £80 a night the poor service was a real disappointment.