West County Hotel

We arrived late Friday evening - never a good time to secure the best rooms etc; however we were very pleasantly surprised.
The receptionist met us with a broad smile, handshake, and "welcome to Ireland" and checked us in very efficiently. We had booked a family room and were delighted to see that we had been given an executive room with double and two single beds. We also had a complimentary basket of fruit, sparkling and still water and chocolates.
We ventured into the main bar - Borus, and were happy to see that there was complimentary live music and reasonable bar prices. Children were welcomed too.
Breakfast the next day was a feast. We were looked after by a very jolly lady who gave the children special attention. Breakfast was a buffet style of hot and cold food.
We went into the leisure club which was also good. A few grumbles in here though. Towels were chargeable at €1.00 each, swimming caps mandatory and were €3.50 each and children were not permitted to enjoy the jacuzzi/steam/sauna even with parents. However the pool was nice and large and heated, as well as a superb children’s area.
After swimming we went to Cafe West the coffee dock in the hotel and enjoyed a baguette and a coffee / cold drinks. Again it was very reasonably priced and we had a great time. Special mention must go to Nigel, the Guest Services Manager who we saw often and he was the life and soul of the hotel. Nothing was too much for Nigel!
Overall, a great place to go with a family, central for all the attractions and very reasonably priced. Would definitely recommend.