Florida Park Hotel

Returned this year having also visited in 2004,2005& 2006 so I guess you could say we're happy. Some refurbishment since our last stay, and on balance improvement. Rooms still reasonable size, spotlessly clean in all areas and the same level of service and friendliness we've enjoyed in past. Food still very plentiful with wide variety, well cooked, and this year with added "theme evenings" Have not experienced the hotel other than in spring or summer so can't comment on what Xmas may be like

I'm puzzled why the Florida Park only has a 3 star rating. It looks good outside and inside, has a large outdoor pool and jaccuzi plus an indoor pool with another jaccuzi. It is spotlessly clean, well maintained, the staff are brilliant. The rooms are no larger than most but are well designed and we never felt cramped. They are well tiled with nice fixtures. There were no faults with the plumbing, electrical and curtain fittings and no dangerous electrical wiring poking out like you find in most hotels. One thing that deserves a special mention is the food. It was excellent with plenty of choice, innovative touches and very tasty. It was warm/hot too, which I think is quite a feat with buffet meals. My compliments to the chef(s). There is local entertainment and dancing at night. I've been holidaying abroad for thirty years. I've stayed in excellent hotels and some that were dumps, and I can honestly say I've not stayed in one better than this. It should be given at least a 4 star. I hope the management keep up the standards. The beaches were lovely and not coated with rows of sunbeds, and you can catch the train to Calella, Lorette or Barcelona.

This review is primarily a warning to others who may contemplate spending a Christmas break at this hotel. The hotel is as others have said, 3 star but not to UK standards; it is spotlessly clean, the staff are very helpful and the rooms adequate in size. Now the pitfalls; room baths are high sided, have no handrails and no non slip coating. The complimentary liquid soap/gel dispenser is the opposite end to the taps causing frequent movements on the slippery surface with the attendant risks. None of the corridors between lifts and rooms are carpeted, resulting in every sound echoing loudly as people retire at midnight or later - get a room at the far end of a corridor if you want to go to bed early! The food in the hotel is best described as average (don't forget we were there in winter) and the cooked food is in open dishes merely kept lukewarm unless you only have what the grill chef cooks in front of you. They do provide microwaves to heat up your chosen food, however 2 between up to 300 guests at one sitting cannot cope. Several people, myself included, suffered "Spanish Tummy" over the holiday which I attribute to the lukewarm food. Some even flew home early. When the hotel is full dinner is taken on two sittings, one of which is allocated to you on checking in, that together with a table number which the restaurant staff give you is yours for the duration. However, if you are second sitting you will almost never be able to get a seat in the bar/lounge to see whatever is on that evening as the room simply cannot accomodate all the guests when the hotel is full. Fine in summer with the doors open and extra tables in the pool area, but no good on winter nights. Temperature in the day was 13-18 Celsius, but night time only 2-5C. The "Entertainments Team" are from Torquay and would probably do well in a holiday camp, as would the actual entertainment provided. Despite notices banning smoking around the hotel, people did smoke and the staff actually put ashtrays out in the bar area - so much for the law! The resort is not 100% closed, as many local businesses, some of the bars etc. stay open over this period until 6th January (the local present giving day) then everything shuts until Easter. This tends to be the same at all the villages along this coast except Calella which is larger and a more normal shopping centre for local people which opens all year. The local railway is available for trips out but the station is not opposite, rather a 12-15 minute walk away. No ticket machines but has a staffed (not all day) ticket office with some english spoken. It is worth remembering that fares are based on Zones, so starting from Santa Susana and going to say Calella, allows you to return back to Malgrat to enjoy the walk back past bars/shops or the beach area. Internet users get better value going along the parade towards Malgrat and using the Cafe above the Pizza Parlour (green building whose name I have lost). The real downside for us was that there were 21 coaches from various UK companies at Florida Park, thus it was stuffed full. So in conclusion, Santa Susana is a nice resort, and the Florida Park by no means the worst hotel I have ever used but would probably be best on a B&B basis in the summer, definitley not half board in the winter.

Stayed at this hotel from sept 8th 07 for 7 nights..absolutely amazing place, so so so clean, hotel in a perfect location, minutes from the beach and shops and restaurants, also very close to the free bus stop for marineworld and waterworld - which are both very good days out - especially waterworld. Staff in hotel are very helpful, speaking many languages. Room plenty big enough for two, excellent daily room cleaning. Food lovely and so much choice at both breakfast and dinner. We will definitely be using this hotel again in the future, it was a lovely holiday and we really didn't want to come home!

stayed end of august beginning of sept fab room fab facilities fab position fab food.all in all excellent.would recommend staying here

Stayed at this hotel during the last week of August with my girlfriend (both aged early 20s). Hotel itself is fantastic, excellent pool, really friendly and helpful staff, clean and tidy rooms and all in all fantastic appearance. The town itself is really nice in comparison with other Costa Brava towns, the market every evening is nice and the hotel is situated in a perfect location to explore this. Easy to access other areas of the coast and train to Barcelona is only a short walk away. I'd definitely recommend this hotel to couples and families looking for a quiet yet entertaining week away and would go back there in an instant.

I have just returned from a 5 night stay at this hotel with my daughters age 8 and 10. We had a fabulous time. Check in was quick and the room was large with 2 double beds and very clean. The pools were good and clean and as a previous review says, a lifeguard was always there. There was no problem with sunbeds when we were there, always some free and the grass areas were great for resting in the shade. We only ate breakfast but that was great with plenty of choice, from full English to continental, ham, cheeses, rolls etc. Breakfast is from 7.30am to 10am which was very civilised. The hotel staff were very friendly and helpful speaking several languages. Many cafes and shops are just outside and the beach is across the road although one point is that the beach is not suitable for children swimming as it has the 'continental shelf' ...ie. one minute it is shallow, the next you are up to your neck...that said, we found the hotel pool to be just as good, so it did not bother us. There is a mini club for children which is good but could do with being advertised more so guests are aware of it sooner. The entertainment at night is 'ok' but there is so much going on outside the hotel, along the 'strip' that it didn't matter. There is loads for children to do, 2 funfairs, one big, one small and watching the street entertainers. Overall, and having gone into some of the other hotels, we were glad we chose this one!

An excellent value for money 3star hotel, we asked for a high and quiet room which we got overlooking the hills. It was not huge but modern and very clean with the biggest balcony in the hotel. The food was fresh, hot and plenty of choice, we arrived really late but they had plated up salads and left bottles of water for late arrivals which we thought was thoughtful. The pool area was clean and spacious with grassy areas to sunbathe but there was not enough sunbeds because people reserve them with towels then dont use them. Excellent luggage room and courtesy room with clean shower and toilets to use for late departures. Hotel is in a ideal position, quiet yet close enough to walk into malgrat or the top end of santa susanna. I would recommend and definately use this hotel again.

This hotel has 3 stars but should be more. Modern hotel with lifts on outside of the hotel. Receptionists more than helpful, speaking other european languages fluently, rooms very clean (esp shower). Food very good quality, first hotel where eggs have been cooked in front of me at breakfast. 3 pools in a pleasant setting among palm trees, one paddling for small children, and lifeguard constantly present. Plenty of sunbeds with little sign of towels on to reserve. (beach is only over the road (no subway) by either bridge or zebra crossing.) Nightly entertainment only adequate but a plethora of other entertainment on the `strip`. Transport to older `Malgrat` (recommend the back street bars and local wine) just down the road. Whist we were there there was very little noise, no one running up and down the corridors or returning in a drunken state at 3 in the morning, but the people staying there were of all ages, so maybe it attracts a quieter type of person/family. All in all would recommend this hotel to all ages

We have just returned from a 9 day holiday at this hotel. Having been a regular visitor to spain over the last 30 years I can honestly say this was one of the best hotels we have stayed in. The food and its presentation was excellent. The cleanliness of the rooms, common areas, and especially the swimming pool was certainly above average. The staff were also extremely friendly and helpful. I would certainly recommed this hotel to anyone wanting a relaxing holiday.