Hotel Lagotel

this hotel was excellent . Clean ,good facilities,maid service daily,staff were pleasant,helpful and efficient.The food was brilliant with a wide selection at breakfast and dinner. Only down point - if you like early nights the noise from the lounge carries up to all floors as it is very open. If this is not a concern-then I would recommend this hotel 100%

Well, we've just returned back to the UK after spending a week at the Lagotel. We travelled with First Choice and were Allocated on Arrival 3 Sun Half Board in Alcudia. The hotel itself was nice - the staff were friendly and helpful and we had no trouble at the restaurant, supermarket or bars. The room was large enough and "serviced" every day to a good standard. The pools and surrounding area were clean and although the pool was very cold, we can't really complain, it being the middle of October! Sunbeds were numerous and were given a "hose down" every night (well, they were all wet in the morning anyway) The food for omnivores I'm sure was fine but as vegetarians it was a little limited - we ate cheese and salad every evening which got a bit tedious - but to be honest, we never expect great things where this is concerned and as most foreign countries don't understand vegetarianism (lets face it, few places in the UK do!) so this we have few complaints about :o) Oh and there was always plenty of pudding to fill up on! :o) We're not quite sure how we got allocated this hotel as it's a "Family Plus" and as we don't have kids this caused us to be completely isolated here. So here's the problems. There was plenty of Adult entertainment advertised but none actually materialised. When we asked the reps they said it wasn't anything to do with them and it was hotel organised and they'd "get back to us" about it - they didn't. We hardly saw the reps and they seemed to make little effort to talk to any of the guests. The kids entertainment took place in the main (and only) bar every night so the place was overrun with screaming "darlings" who just seemed to be able to run riot everywhere. Now I know this is not strictly the hotel or travel company's problem but I just can't believe that there wasn't anywhere for the adults to go for a "quiet" drink or that the other guests had absolutely no consideration whatsoever for anyone else and felt that as they were on holiday they had no obligation to care as to what their kids were doing....or maybe they act like this at home as well??? .....But, it was a family-plus hotel so....... The kids entertainment started at 8:15pm and didn't finish until about 10 (incedentally the music was a "mix-tape" which was played EVERY night) when me and my husband were totally hacked off with being knocked about by the screaming/running hoards and decided to go sit in our room. So once we'd got to sleep, and the families decided to return to their rooms at midnight we were woken up by running, climbing, screaming, and slamming of doors. Again, not the hotel's problem (they had put signs up asking people to be considerate) but still a reason for us never to return and...sadly...never to trust FirstChoice to allocate us something on arrival again....in fact, in the future I think we'll play it safe and go Thompson Gold. I'm sure this is a great hotel if you love to take your kids to the pub and let them run riot normally, but if you're looking for a bit of peace and quiet (and why would you in a family plus hotel?!), forget it :o) I will be writing to FirstChoice to suggest that they check the particulars of the guests before assigning them these hotels in future as it's cost them all our future business.

we arrived well after 1:30 am no tea in the rooms or water to drink 2 kids with us very hot and thirsty. food great but at night you cannot get tea at table but you buy at the bar. you cannot take any food from the resteraunt not even an apple. staff at night very quick to call police if you make the staff get annoyed and the reps very quick to take your money for trips but if you have proplem forget it we paid for marineland but staff let people on wrong bus by the time we got to marineland no time to see all the shows etc

Check-in - This was the best check-in I have ever had at a hotel. It took less than a minute which was ideal. Rooms - The rooms were of a good size, a cot was in our room when we arrived (previous holidays, we have had to wait for one, and at 3.30am, you don't want to!). The only slight down fall of the rooms was they are a bit dated (the hotel is 20 years old) plus they were 2 twins and not a double, but I guess they need to cater for all. Lucky we had a balcony over looking the front of the hotel therefore we were undisturbed by the entertainment noise I have read about in previous reviews. Reps - The only time we needed to use the reps was for the welcome meeting and when we arrived we had a letter explaing there was a meeting at 10.30 & at 12.00 the next day, we opted for the 12.00 as we had arrived at 3.30am. However we sat in the bar and wait for 15 mins and no-one turned up, aparently they only do the later meeting if enough people show, but no-one bothered to tell us or the other 3 familys! Weather - the first day we got there it was cold and windy and we panicked a bit! But by the next afternoon it was perfect sunshine for the rest of the holiday and a really good, but not too hot, temperature - approx. 25-28c Pools - There are two lots of pools one next to the hotel, this is divided into 2 pools (one cascading into the other) and a baby pool. These are chlorine (I think) although we spent more time at the ones over the road. These pools are much the same set up, but are salt water. The pools were pretty cold, but once you are in and swimming you get used to it. Although this was not ideal for our son who is 16 months, it wasn't until the last day that we decided to keep him in even though he didn't like it, and then he enjoyed it! - heated pools would be great here! Creche - Our son went into the 'Tweety Creche' for six sesions when we were there. We pre-booked this at £36 for the 6 (90 mins each) or you can buy them for 10 euros a session when you are out there. You get a T-Shirt, hat and bag too. This was fantastic it gave my husband and I a chance to relax, while are son wasn't in the sun all day! They have 3 different sessions a day and it was easy to get the session you wanted. The staff were all very nice, seemed to know all the children by name (which is great concidering they have new kids every week) And I felt very happy leaving our son there. They do different activities every session including painting and feeding the ducks. Food - Fantastic!! Such a large choice every morning and night. Our son ate like a king, he seemed to eat very small amounts from about 5 courses each sitting! Although he never ate from the kids section because the adults food looked so good. There was a roast every night. And breakfast had everthing: Cooked breakfast, toast, crosiants, cereal, fruit, dried fruit, nuts, tea, coffee, orange juice, apple juice, pineapple juice. Put it this way I put on 5lbs and my husband put on 10lbs! Entertainment - we didn't do any of the daytime activities, but almost every night we spent time in the bar. It seemed that at this time of year the entertaimnet was inside, which was a shame because the stage inside had large columns blocking your view and isn't very well placed in the bar. Our son (16 months) made two friends (hello Jay & Jack) and they enjoyed playing on all the arcade games (just sitting on them and pressing buttons). But best of all was the Mini Disco at 8.30 every night. It was hilarious watching them dancing. This tired them out so someone could push them around the resort for 1/2 hours (with many other mums/dads) desperately trying to get them to sleep! Bingo was at 9.15 every evening which we did once got very excited but didn't win! The other entertainment was on everynight, but I didn't really watch it, the stage, as I said, was hard to see and we met some lovely people who were much more intersting to talk to and drink with! The only show we really watched was the entertaiment team and this was awful - please re-think this routine its c**p! Sorry I have talked too much! But hopefully this will be helpful. I really enjoyed the holiday and found it relaxing despite our son being very energetic. Best of all was the food and the creche!

I've just got back from a weeks holiday with my partener staying at the Lagotel in Alcudia and must say I was extremely impressed with the complex. The apartments are good sized with a large balcony and very clean. It had air conditioning which in September was still needed and a lovely view of Alcudia. If I had to mention one bad thing about the apatments it would be the lack of spare pillows, however the reps were so helpfull that even that wasn't a problem. The food in the main restaurant was above average, with a great buffet selection of different kinds of salad, veg, meats and fish for both kids and adults. The swimming pools were definitley the highlight of the lagotel for me as there were 6 pools in all, plenty of sunbeds and lots of space with 2 pool bars. Plenty of other sports such as tennins, mini golf, archery etc to fill your days with as well. All the reps there were excellent. They organised things for the kids to do so if you're like me and don't love the sound of kids enjoying thereselves ( I know... bah humbug!) they are far away being looked after not interupting your holiday by screaming. If I could recommend one thing to do whilst in Majorca it would be to go see Pirates Adventure. It's an amazing mind blowing show that will leave you cheering for more. EXECELLENT fun for adults or kids.

The hotel is very clean overall with the rooms cleaned regularly. The food served there was not pleasant it was just above edible, but there is a good selection of fruits that were good in quality. The staff there were friendly and helpful and some speak english which is great if you have any trouble. Only drawbacks is the noise at night time and the food. there would be a 40% chance of me returning to Lagotel

Lovely and clean hotel, rooms cleaned regularly, food was excellent lots of choice (only thing missing was a cup of coffee after dinner). Facilities excellent but unfortunately the experience was spoilt by loud teenagers running around the hotel late at night. Swearing and drunk. Extremely loud entertainment everynight and does not help if you are going on a trip the next day that requires an early out of bed start. We did complain about this a couple of times but to no avail the rep even suggested we put cotton wool in our ears!! (believe it or not it was so bad we even tried this). We spoke to the rep and apparently they have received complaints like this before for several years - why dont they do something about this then? Also on early start trips perhaps a packed lunch could be provided if missing breakfast (we noticed that a German tour group had been given lunch boxes by the hotel). Reception staff lovely and reps were good at their jobs but didnt want to know about our complaint but were more than willing to take our money when we signed up for various trips with the tour company.

Just returned from 2 weeks at the lagotel could not have asked for a better holiday. Staff very helpfull and polite. Hotel very clean entertainment and food well above average will be rebooking very soon for next year. Thanks for the best holiday i've had in years.

Having never been on a ‘package’ holiday, and not taken a holiday abroad in 25 years, I was not sure what to expect. Thankfully I was pleasantly surprised. The Hotel facilities were excellent, room, service, in fact the hotel was much better than expected and very clean and modern. The staff also changed your bed linen every day. The hotel was in Platya De Muro which is about two miles to Porto D’Alcudai to your left. We were a party of 10, 6 adults, 1 teenager and three little ones. Meals on the whole were very good. Breakfasts had a good variety, with plenty of fruit, juices, coffee, tea etc. Evening meals the same, plenty of variety, a carvery and plenty of Fish. The deserts were again very good and again lots of plenty variety. People tend to be creatures of habit and once you got the hang of where everything was, found your favourite table or set of tables, didn’t mind queuing in the restaurant, you tended to quickly settle in. The staff were very polite and helpful, although the chambermaids couldn’t speak English. I have never seen so many swimming pools, and it was fun watching the mad dash for the sun loungers each morning to place their towels. The bar staff were again very good, as were the staff operating the outside eating/drinking areas. The reps were also very good, helpful and not OTT. Tennis courts, putting green, a squash court and even a football pitch were all on hand. At the back of the hotel was the open land which was a bird sanctuary, with the Mountains forming a spectacular backdrop. The islands power station, which we called at night the big ship because of all the lights. Plenty of activities for the youngsters, swimming lessons, kids activities, with stage entertainment on every evening. Even had internet facilities in the hotel foyer and same day English newspapers on sale by 11am. The given time to walk to the beaches of 10 minutes was a little ambitious, more like 15/20 minutes, although there is a free bus which takes you to and from the beach. The beach is very long, although narrow and the cost of loungers is quite reasonable. There is virtually no tide so the swimming is very safe. Plenty of places to have a beer and food with the family, the price of spirits especially excellent value. Also plenty of shops. For the adventurous, a trip to the old town of Alcudia is a public bus trip along the sea road, cost a ridiculous 1 Euro each way. Well worth a visit, the town is completely enclosed by the original city walls. Bull Ring, Roman ruins etc, markets, bars and restaurants everywhere. A trip well worth taking is on Thursdays to the town of Inca where all the outside markets come together, leather items good value. I did feel you needed more than the two hour stop, although the return journey did take in a wine cellar with free samples. A visit to Sol Amar is also well worth a visit, takes about an hour to get there by coach. Costs a minimum 60 Euros, which is what we had. You get a sherry to start with, along with a free bottle of wine, starter, main course, and desert with an excellent view of the stage. The show is very good, with traditional Spanish dancing, Irish Riverdance style dancing, a big band, a comedian on a trampoline and an ABBA group who were very good. There was also an amazing front man who speaks 18 languages, sings superbly and really gets the audience going. Needless to say the 2,500 or so audience was dominated by the English, but very popular with Italian, Irish and Germany the major other nationalities. On leaving there was a large water fountain display too music, again superb. There were numerous other excursions, such as Pirate land etc to go to, apparently great fun for everyone. An excellent place for families, with younger teenagers or small children and very relaxing. Very hot and with plenty to do. But not a place for older teenagers, as they tend to find the entertainment a bit naff. Would I go again, absolutely, relaxing, enjoyable and all the entertainment you want either at the hotel or in the town. Definitely a place where there are no drunks to spoil your stay and masses of wild teenagers, but I would take two weeks next time and hire a car.

Our family, two young children 3 and 6 and myself and husband have just returned from our 11 day holiday at this hotel. I cannot understand previous review the hotel staff were wonderful very polite and friendly. Food was absolutly fantastic and never had a problem with getting seated or food running and certainly never felt like a cattle market?? We will certainly be returning next year. The entertainment was great for families and would recommend without hesitation. We did have a few more teenagers than previous years (This is our third time) but surely the parents are to blame if they are behaving badly but I must say that we did not have any problems at all. Wonderful Holiday