Hotel Lagotel
, Playa De MuroHotel Lagotel Reviews
- Advice: Dont bother with this hotel!
- Board Basis:All Inclusive
- Tour Operator:First Choice
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2 readers found this review helpful
Family of four, brilliant holiday, ticked all the boxes
- Advice: Value for money
- Board Basis:All Inclusive
- Tour Operator:First Choice
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6 readers found this review helpful
Just got back from this hotel went with my mum and sister it was great we all loved it. The hotel all around was very clean, the maid came in every day with fresh towels, bedding ect. Staff very friendly, lovely pool and always kept clean. The food was gorgeous, breakfast dinner and tea, lots of choice at tea time and always different evey day. Very good for children the reps were great with the kids activities through out the day for both adults and children, then the mini disco on the night, bingo you could win uo to 400 euro's each night for full house and 100 euros for a line!!! The entertainment was good on a evening too, dancers, magic shows, tribute nights, acrobatics. Very good beach very nice and clean only a ten minute walk. It is more of a family hotel but we didnt have kids and we were all over 18 and had a fantastic time and would defo go back!
- Good For: Beach
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
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13 readers found this review helpful
Just come back from 11 nights at the lagotel all inclusive.great time.Have 3 boys 9yrs,6yrs and 20 months and all had a super time.Loads to do for them all day right through till the entertainment ends at around midnight.
3 clubs,one for 0-3 which is a creche (9 euros a time) and the girls are really nice and friendly and great with the kids.
Kids club for 6-8yrs and a wavelength club for older ones 9-11.
Particulary enjoyed the movie nghts for them (9-11) which gave us a couple of hours peace!!!
Very clean (clean towels every day)and generally the whole hotel is spotless.
Food good with wide choice and snacks available,burgers,hotdogs,chips from 10.00am till 6pm,not forgetting lunch which was in the dining hall.
All inclusive a must,some booked half board but you can upgrade when you get there.Spain very expensive so would really reccommend the all inclusive option.
My 6yr old went to the football acadamy 5 times and had a good time.Coaches Phil and Elliot were good guys and the kids enjoyed it.
Beaches are great although you are 10min taxi ride outside of main Alcudia area.
The only downer was the midges.as the hotel (and area in general) is by a lake you tend to get more 'bites' then usual but hey its a great place for families without a doubt.
- Advice: Great For families
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
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3 readers found this review helpful
I just got back from Lagotel and can honestly say that it was the best holiday of my life. The hotel was beautiful and the rooms that we stayed in were lovely and very clean--excelent cleaning staff. The food was nice there was always something for you to eat. And the thing that made my holiday was the fantasic reps and staff that worked there. Each and every single rep was amazing especially the entertainers who made my holiday compleatly brillent because of the great games they did during the day and the excellant performances they did at night, all very helpful and friendly--especially scott!!! Great for all age ranges--i am 14 and enjoyed the mini disco because of the excellent work that the entertainers did. Cannot praise this hotel enough, great hotel, great activities, GREAT staff and great holiday. Would definitely go back and cried when i left. Loved it!!!
- Advice: great for a family and teenagers
- Good For: Beach
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
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10 readers found this review helpful
we have just returned from lagotel and had the best time ever lots to do for the kids great shows for the adults an all round brilliant hotel. we had a two bdroom on half board the rooms were cleaned immaculately the staff were lovely and weve just rebooked for next year! cant wait! highly recommeded!
- Advice: great for families
- Good For: Beach
- Board Basis:half board
- Tour Operator:Booked Independently
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1 reader found this review helpful
we have been to this hotel now twice and we loved it both times although on the 2nd time the pool floor etc where a little worn and hence children coming out with cut feet the last time we went our 4 year old took swimming lessons which where fantastic he learned really quickly the entertainment was very good and the entrtainment manager fabian was fantatstic the food was good with a good selction and sepearate area for children's food the only issue we had was some of the guests i would never go agin the last 2 weeks in june as we found it to be over run with gypsys they where noisy rude and we where woken many times by their fighting in rooms above us. there was an incdent by he pool between a women's toddler hittin a gypsy kid alot older than her 2 year old one minute there where one gypsy family next minute 5 or 6 families surrounded this women but good on her she stood her ground with them altough she stayed in her room for the last 6 days as they victimised her in groups when they started to go home what gypsys where left were quiet as they had no group to back them up i suppose i expect most of the staff where frightened of them as they left them to it other than that i would most definatly go back although maybe in july to avoid such chaos the mosquitos where also hell they are everywhere and a walk to the shops down the road was traumatic for the cildren had to keep slapping the mosquitos that landed on them my 4 year old has a thing about them now i bought a spray from the onsite shop to spray at night as we where mauled by the things whilst watching the entertainment and the balconies where worse with flying cockroaches and all sorts hitting us but a fantatstic place for families with football acadamies and plenty of pools the one across the road gets sun allday and is quieter for chidren overall we loved it
- Advice: yes
- Good For: Beach
- Board Basis:half board
- Tour Operator:Booked Independently
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12 readers found this review helpful
We have been to the lagotel 6 times and each time we have had a ball, our son who is 15 now can't wait to go back this year. There is something for everyone to do and if you can't find something you are probably just really hard to please.
The entertainment is great, Fabian and Concha work really hard to make sure everyone is catered for.
the apartments are spotless and the hotel staff are on the ball all the time, most of them have super English.
The pools and snack bars are clean and the staff there are polite and friendly.
i found the reps very helpful, we hired out a car and they did all the dealing for us
cant wait to go back this year......you cant please all the people all the time.
KEEP UP THE GOOD WORK LAGOTEL. WE LOVE YOU XXXXXXXXXX
- Advice: go and enjoy , chill out, judge it yourself, you wont regret going
- Board Basis:Room Only
- Tour Operator:Booked Independently
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6 readers found this review helpful
Spent a week's half board at the Lagotel - 2 adults and 2 kids - aged 8 and 5. We all loved it. Great pools, plenty to do, friendly staff, varied food and excellent entertainment. Looking to return next year. Beach is a ten minute walk away but if you time it right you can use the courtesy bus. The room was dated and basic and the fourth bed was a rather dodgy camp bed - but we spent very little time there as there was so much to do. Overall - very impressed!
- Good For: Beach
- Board Basis:Half Board
- Tour Operator:Booked Independently
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10 readers found this review helpful
We are regular visitors to Alcudia so we knew what to expect of the resort in general. But sure you're always like that going to a "new" location. the hotel is set back from the beach by approx 1 Km. It turned out to be a very good holiday for our family. The kids loved it and that always makes it better no matter what the adults feel. I read a lot of reviews complaining about the lack of a fridge or kettle but as we were self catering these appliances were both in our room. I was happy that everything worked in the room with no dodgy electrics/taps or furniture. The room was very functional and clean and cleaned 5 days in the week. Plenty of clean towels were left by the cleaner. I found the reps good and informative and didnt try to force anything on you but gave you whatever info you needed. The kids clubs were great and professionally run. There was a soccer academy which cost €22/day or €69/4days. It was based on 2hrs coaching each day. My son loved it, it was really well run with 4 coaches who worked well together and with the kids. The pools were very clean, there were 2 sets of 3, one set of pools being across a small road with latched gates and zebra crossing between both so I felt it was safe to cross over with the kids. There was a snack bar at both pools I found it really relaxing at the pools across the road. The gardens were well manicured. Our balcony view was one across rolling fields which was nice, I know others had a view of the power station. The evening entertainment was exactly what we have come to expect as the norm with kids disco and either the reps doing grease or an outside act singing, juggling, hypnotist etc, which is great. Some people want westend quality acts. Overall I thought the hotel was correctly rated as a 3 star it was clean and functional and great for families, I look forward to going back in the future.
- Good For: Beach
- Board Basis:Self Catering
- Tour Operator:Booked Independently
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11 readers found this review helpful
just returned from lagotel yesterday and today have booked to go back next year ,first time at this hotel and by far the best we have been to abroad yet,hotel itself spotlessly clean and a very unusual interior between the floors abit of botanical gardens with plants flowing down between floors.The food was really good great choice at breakfast everything you can think of,and night time was exceptional ,the carvery was our choice every night different roast beef,lamb,pork,etc and cooked to perfection .My husband is really fussy and has extreme difficulty in finding anything to eat abroad but this was different and he enjoyed his meals in this hotel.Pools perfect two to choose from and warm .rooms big enough and cleaned everyday and I MEAN CLEANED.the adult entertainment was really good and what a choice although didnt start till 10pm before this was kids disco and bingo 400euros prize for a house,100 a line.professional shows everynight,we watched a take that tribute and a rod stewart tribute act,circus acts .magicians,comedy showband and more ,different thing every night was fantastic. went on holiday with only one of our children the youngest, as the rest have fled the nest,she is 10 yrs old and joined wavelength club the first day and had a ball this club is for 9-15yrs old and as its for older kids they dont call it kids club its WAVELENGTH,at least two sessions but mainly three and somedays four of around two hours each time ,great for the adults real chill out time,they had a day out at the maze,also movie nights ,choco,late party,crazy cocktailsetc hannah had agreat time she says its the best time shes had ever abroad so well done reps toby.kayla,jamie ,boo and the rest of you guys .The only downside was the price of drinks was a bit expensive,but you had waiter service all night if you wanted too so didnt need to go standing at the bar at all .all in all fab hotel fab staff and fantastic first choice reps if youre going out there soon I,m jealous.
- Advice: lots of shops bars etc
- Activities: the beach is amazing the views spectactular
- Good For: Beach
- Board Basis:Full Board
- Tour Operator:First Choice
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3 readers found this review helpful
hotel is very clean and the staff are really nice but that is only coz they know they are doing you over left right and centre, hotel is a rip off, the food, don't even bother with it, it is full of salt, my youngest son lived off bread and butter and apple juice, and i lived off the puddings which where very nice with lots of sugar, be warned don't let your kids drink the milk they will not like it. my children how ever loved it out the there the pools are great and they are cleaned every day, the children's disco is the same every night same songs, drove us mad. don't get me wrong i had a wicked time out there and would love to go back but not to that hotel, we done too excurions while we out there, we went to the western park don't bother going there. first choice make out your getting something for nothing but felt like we were done over that day and wanted money back, we also went on a lazy day at sea and it was really good, well worth the money, but found out after we could of got it cheaper if we had gone down the habour and booked it direct. be carful getting taxi out there as they like to change the tarffi soon as they know you are english, back to the hotel, there is nothing in the rooms no kettle or fridge or ironing board, you have to pay extra for those things plus leave deposit just in case you decide to take the fridge home with you. even lo we where getting ripped off out there, we had a wicked time and didn't let them greedy people mess up our holiday.
- Advice: lovely and hot and the beach is wicked and clean
- Activities: steak house in alcudia best meal we had all week
- Board Basis:Half Board
- Tour Operator:First Choice
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1 reader found this review helpful
This is the worst hotel we have been to in many years ( and we holiday abroad twicw a year usually). I needed to clean the room upon arrival, hairs on floor, rings from drinks on surfaces bathroom stunk of foul drains (all the time)! On one occasion the maid folded wet used towels left in heap on floor (as instructed to do for clean ones) and left them for us to use. Entertainment was fairly good, food was average at best, and at pool side bar the burgers and nuggets were utter rubbish. Juices were all watered down. Husband said beer was ok. On night before our last day our daughter was sick in the night, managed to "catch it" in rubbish bin which had bag in, placed it in other bag and put on balacany. Informed reps in morning so cleaners did not squash bag etc and they informed reception. Came back to room at approx 5pm door sign still said "please make room up" no one had been in, beds unmade, sick bag on balcany no clean towels etc. Husband rang reception to be told maids cleaning sheet stated "do not clean room " sign had been on door. Husband told them there had been a mistake told them about talk with reps in morning etc. Basically to cut very long story short we were accused of lying and reception refused to send anyone to room. Same reps on duty tried to persuade them to do basics in room for us but they also refused to the reps, who i might add were fantastic. In the end one of the reps searched the hotel for the only maid on duty and despite language problem managed to get her to remove bag from balcany and put in new bin bags. Husband had got new towels himself earlier so we could shwer for dinner. We have NEVER encountered such poor service before. There was also mouldy fruit ina bowl above the serving areas in the main dining area. In fact i think my cat stayed in a cleaner cattery than the Lagotel! The only positive was the First Choice reps who were friendly and as helpful as they could possibly be, the kids club were also great. Not a cheap holiday, definately not worth the money, have stayed at far superior hotels for the same price. Also no life guard on duty at pools.