Taj Samudra Hotel

Dear Sir, Greetings from Taj Samudra Colombo. We thank you for your feedback and value your patronage very much. We appreciate your comments on teh hotel and thank you for the same. The hotel has recently renovated the product in terms of rooms, restaurants, fitness center, poolside and enhanced services overall. The poolside is a sought-after venue for cocktail evening and we apologise to you, with regards to the disturbance caused to you. Please do write to us on my email id and let us know on any improvements that we may make to ensure a comfortable and pleasant experience for you, our esteemed patron. Assuring you of our best services at all times Sincerely, Anand Padmanabhan Director of Sales Email - anand.padmanabhan@tajhotels.com Taj Samudra - Colombo 25, Galle Face Centre Road, Colombo 3, Sri Lanka. Tel. No. 0094-11-5446622 Fax No. 0094-11-2437208 Web Address : www.tajhotels.com

Dear Mr. James, Greetings from Taj Samudra Colombo. We thank you for your feedback and value your patronage very much. Please do accept our sincere apologies for the service delay that you experiences at the hotel. Our service standards are very high and we maintain continuous checks to ensure that the staff comply with the same. Unfortulately, they did not live upto your expectations. Please do write to us on my email id and let us know on any improvements that we may make to ensure a comfortable and pleasant experience for you, our esteemed patron. Assuring you of our best services at all times Sincerely, Anand Padmanabhan Director of Sales Email - anand.padmanabhan@tajhotels.com Taj Samudra - Colombo 25, Galle Face Centre Road, Colombo 3, Sri Lanka. Tel. No. 0094-11-5446622 Fax No. 0094-11-2437208 Web Address : www.tajhotels.com

Dear Sir, Greetings from Taj Samudra Colombo. We thank you for your feedback and value your patronage very much. May we intimate you that we have concluded our renovations and showcase a new product to our customers. The renovation was conducted for the Rooms, Latitude Coffee Shop, Fitness Center, Banqueting and Poolside. You will be able to enjoy all facilities in the hotel in your future stays. May I apologise for the inconvenience caused to you with regards to the continuous disturbances caused by the Housekeeper. We have taken it up with the department and we shall ensure that the same does not occur again. Please do write to us on my email id and let us know on any improvements that we may make to ensure a comfortable and pleasant experience for you, our esteemed patron. Assuring you of our best services at all times Sincerely, Anand Padmanabhan Director of Sales Email - anand.padmanabhan@tajhotels.com Taj Samudra - Colombo 25, Galle Face Centre Road, Colombo 3, Sri Lanka. Tel. No. 0094-11-5446622 Fax No. 0094-11-2437208 Web Address : www.tajhotels.com

Dear Sir, Greetings from Taj Samudra Colombo. We thank you for your feedback and value your patronage very much. The hotel has recently concluded its renovations and showcases brand new renovated rooms, fitness center, coffee shop, banqueting and poolside. With regards to the food concern, we have taken the same with the Chef to check on the recipes at our end and rectify the same accordingly. Please do write to us on my email id and let us know on any improvements that we may make to ensure a comfortable and pleasant experience for you, our esteemed patron. Assuring you of our best services at all times Sincerely, Anand Padmanabhan Director of Sales Email - anand.padmanabhan@tajhotels.com Taj Samudra - Colombo 25, Galle Face Centre Road, Colombo 3, Sri Lanka. Tel. No. 0094-11-5446622 Fax No. 0094-11-2437208 Web Address : www.tajhotels.com