Taj Samudra Hotel

, Colombo
3.5 star Map this hotel
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Bed Welcome gift..... Buffet
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Taj Samudra Hotel reviews

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Getting Tired
Excellent location but the property is quite old and this is beginning to show. Rooms comfortable but food and beverage outlets a little uninspiring. There are probably better (or rather newer) options if visiting Colombo.
Just an Experience
Good, clean hotel. High security. Located near heart of city. Excellent food. Old hotel, with spacious rooms. Executive floor was a delight. Good place for short visit.
traditional hotel, great view, but needs a little renovation
Time of stay: 21.- 22. Febr. 2009 roomnumber: 607 (double room) rate: 50 EUR per room (including breakfast-buffet) - booked on suntrips.de together with flight Frankfurt-Colombo Pro: +great view on Indian ocean +including balcony +safe in the room +excellent breakfast ! with Sri Lankan and continental food +23 meter pool +excellent gym (no extra charge) +excellent service +fairly clean Contra: -rooms and bathrooms need renovation -internet access 8 EUR/hour
Memorable smile.
I had gone to Srilanka to see cricket T 20 match between India and Srilanka. Indian cricket stayed in the same hotel . Although security was a threat but it was managed appropriately. I would remember Taj Samudra because of its hospitality and ambience. Although the infrastructure was not great but staff member were very helpful and polite. Breakfast in the coffee shop along the pool side was good and the service was even better, we never felt we were out of India as the taste was very much Indian. Smita was very helpful and courteous. In... more
Gud, but dnt deserve to b a TAJ brand
The best thing abt the hotel is the place where it is situated. It is in the Fort area of Colombo - one of the most secure area in the region. The hotel lobby is a bit lousy and the front line staff is all fine and helpful. To my surprise, the furniture of the lobby was all dusty and probably not cleaned from weeks. The rooms are not at all matching to the standards of Taj Brand. No doubt, they are comfortable and acceptable but you dnt feel like you are in Taj. The mini bar of my room was locked. I really dnt know, if I was suppose to... more
A comfortable stay.
My partner and I stayed at the Taj Samudra Colombo for one night in between our tour and our beach resort stay. The hotel is in a high security area and overlooks the water on one side and the city on the other. We were given a welcome drink and frangipanis on arrival which was a nice touch. The lobby is a nice area with efficient service. The room was pretty standard and it was a little disappointing that ours didn't have a balcony. We asked to change rooms but there were no balcony rooms available at the time. We had dinner in the... more
Management response from Taj_Samudra_Hotel

Dear Sir, Greetings from Taj Samudra Colombo. We thank you for your feedback and value your patronage very much. We appreciate your comments on teh hotel and thank you for the same. The hotel has recently renovated the product in terms of rooms, restaurants, fitness center, poolside and enhanced services overall. The poolside is a sought-after venue for cocktail evening and we apologise to you, with regards to the disturbance caused to you. Please do write to us on my email id and let us know on any improvements that we may make to ensure a comfortable and pleasant experience for you, our esteemed patron. Assuring you of our best services at all times Sincerely, Anand Padmanabhan Director of Sales Email - anand.padmanabhan@tajhotels.com Taj Samudra - Colombo 25, Galle Face Centre Road, Colombo 3, Sri Lanka. Tel. No. 0094-11-5446622 Fax No. 0094-11-2437208 Web Address : www.tajhotels.com

Very dissapointing !
i stayed in this hotel for 3 night s in June this year. For a 5 star hotel my room was about average ! The service was below par and none of the staff in the restaurant or the front desk seem to have the basic customer service skills. My lady friend ordered in the nicest possible way an omlette which took over 40 minutes to arrive ( after 2 reminders ). The hotel belongs to the Taj group ! to be honest it was like flying AIR INDIA...need I say more !
Management response from Taj_Samudra_Hotel

Dear Mr. James, Greetings from Taj Samudra Colombo. We thank you for your feedback and value your patronage very much. Please do accept our sincere apologies for the service delay that you experiences at the hotel. Our service standards are very high and we maintain continuous checks to ensure that the staff comply with the same. Unfortulately, they did not live upto your expectations. Please do write to us on my email id and let us know on any improvements that we may make to ensure a comfortable and pleasant experience for you, our esteemed patron. Assuring you of our best services at all times Sincerely, Anand Padmanabhan Director of Sales Email - anand.padmanabhan@tajhotels.com Taj Samudra - Colombo 25, Galle Face Centre Road, Colombo 3, Sri Lanka. Tel. No. 0094-11-5446622 Fax No. 0094-11-2437208 Web Address : www.tajhotels.com

Disappointing
First trip to Sri Lanka, went there for business, choose the Taj because I expected a taste of the traditional Taj lodging experience. I've never been to India but after reading other members comments about the Taj chain I expected an above average experience. I didn't get that. I booked a room on the executive floor and paid extra. I wanted the lounge, the private breakfast room and the use of the executive area for business meetings but after I arrived I found that these amenities did not exist. I paid extra for NOTHING! First... more
Management response from Taj_Samudra_Hotel

Dear Sir, Greetings from Taj Samudra Colombo. We thank you for your feedback and value your patronage very much. May we intimate you that we have concluded our renovations and showcase a new product to our customers. The renovation was conducted for the Rooms, Latitude Coffee Shop, Fitness Center, Banqueting and Poolside. You will be able to enjoy all facilities in the hotel in your future stays. May I apologise for the inconvenience caused to you with regards to the continuous disturbances caused by the Housekeeper. We have taken it up with the department and we shall ensure that the same does not occur again. Please do write to us on my email id and let us know on any improvements that we may make to ensure a comfortable and pleasant experience for you, our esteemed patron. Assuring you of our best services at all times Sincerely, Anand Padmanabhan Director of Sales Email - anand.padmanabhan@tajhotels.com Taj Samudra - Colombo 25, Galle Face Centre Road, Colombo 3, Sri Lanka. Tel. No. 0094-11-5446622 Fax No. 0094-11-2437208 Web Address : www.tajhotels.com

Disappointing Taj
In Feb/March 2008, my husband and I travelled to Sri Lanka and the Maldives on our honeymoon. In Colombo, we stayed at the Taj Samudra. I have stayed in Taj's all over India and they have all impressed me with their impeccable service, fine furnishing and terrific food. I am sorry to say that the Taj Samudra did not have any of those qualities. I had read in previous Tripadvisor reviews and now agree that the decor and rooms are outdated and the carpeting in the hallway gives the hotel a musty feel. The room we got was ordinary as... more
Management response from Taj_Samudra_Hotel

Dear Sir, Greetings from Taj Samudra Colombo. We thank you for your feedback and value your patronage very much. The hotel has recently concluded its renovations and showcases brand new renovated rooms, fitness center, coffee shop, banqueting and poolside. With regards to the food concern, we have taken the same with the Chef to check on the recipes at our end and rectify the same accordingly. Please do write to us on my email id and let us know on any improvements that we may make to ensure a comfortable and pleasant experience for you, our esteemed patron. Assuring you of our best services at all times Sincerely, Anand Padmanabhan Director of Sales Email - anand.padmanabhan@tajhotels.com Taj Samudra - Colombo 25, Galle Face Centre Road, Colombo 3, Sri Lanka. Tel. No. 0094-11-5446622 Fax No. 0094-11-2437208 Web Address : www.tajhotels.com

Good value, basic rooms
The Taj provides a good value option in Colombo and has all the facilities you expect. Like the Hilton, its gym is poor but pool is impressive. Restaurants are satisfactory but the steak restaurant is superb. If you are used to the Taj hotels in India, this will be a slight disappointment.

Taj Samudra Hotel also called

  • colombo taj samudra hotel
  • taj samudra hotel colombo
  • Address: 25 Galle Face Centre Road 3, Colombo, Sri Lanka

Traveller Ratings

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Overall
7.5 / 10
346 reviews
Brilliant
91
Good
137
Average
81
Poor
23
Awful
14
Room
7/10
Service
8/10
Value
7.5/10
Cleanliness
7.5/10
Location
9/10
Hotel AmenitiesHotel Description
  • Bar/lounge
  • Beach
  • Continental Breakfast
  • Fitness Centre
  • Free Parking
  • Restaurant
  • Room Service
  • Suites
  • Swimming Pool
  • Wheelchair Access
Rooms: 44 More Amenities
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