Master Builders House Hotel

, New Forest
3 star Map this hotel
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Reception Henry Adams wing Beaulieu House
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Master Builders House Hotel reviews

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A real delight
We managed to get 2 nights B&B at The Master Builders on Booking.com for £55 per night. It was a real bargain. Our room was in the Adams annexe and was very comfortable and well-equipped. The bed was huge and the dressing gowns and complementary vodka shots were a nice touch. For the price we paid we weren't expecting a view, although the soundtrack of the neigbour's ducks were an unexpected delight at 4 in the morning! All the staff we met on reception and in the restaurant were genuinely pleasant and very helpful. The food,... more
So terrible we checked out 1 hour after arriving
After looking at the hotels web-site and looking at the pictures of the rooms on offer I booked a room as a surprise for my husbands birthday - on arrival we were checked into a room that was on a wing from the main hotel - I was livid - the room was tiny, the bathroom even smaller and the decor was c. 1980's - not at all like the pictures on their website and at £100 a night a complete rip-off - when I took it up with reception I was told they'd normally upgrade (confirming we're not the first to complain) but all of there nice rooms were... more
Management response from yorkshireman63

As always we are grateful for this feedback, as even negative feedback enables us to take remedial action. The reviewer is quite right to say that our very nice rooms and our nice rooms are different in size. To try and stress the difference, we deliberately put photographs of both room types on the accommodation page of our website, along with our plans for the future for the smaller rooms. We hope the large disparity in the tariff rates for the two types of room also helps to stress the difference. We can only apologise if this was not made sufficiently clear at the point of booking

Beautiful historic hotel in a stunning location
My wife and I recently stayed at The Master Builders at Bucklers Hard. When we booked we were told that the hotel had just re-opened after a refurbishment, but having read previous reviews we were slightly wary as there was a real mix of comments. Thankfully we were very impressed by the refurbishment which was stylish and sympathetic to the history of the building. The location on the edge of the River Beaulieu was a winner. The room we stayed in was spacious and tastefully furnished with lots of individual pieces. I think... more
Now Reopened
This hotel was taken over by new owners towards the end of last year and closed for refurbishment. It be refurbished at the end of 2009. The bedrooms in the main building have all beenreopened at the beginning of April and is staffed by an enthusiastic team who go the extra mile to make sure your stay is enjoyable. The position can't be bettered. We booked an opening offer on Late Rooms for a standard room for two nights and were on the first floor of the Henry Adams wing overlooking the car park. Although both the room and... more

Master Builders House Hotel also called

  • master builders hotel
  • Address: Bucklers Hard New Forest SO42 7XB, New Forest, United Kingdom

Traveller Ratings

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Overall
7.5 / 10
192 reviews
Brilliant
69
Good
58
Average
36
Poor
23
Awful
6
Room
8/10
Service
7.5/10
Value
7.5/10
Cleanliness
8/10
Location
10/10
Hotel AmenitiesHotel Description
  • Continental Breakfast
  • Free Parking
  • Restaurant
  • Room Service
Rooms: 25 More Amenities
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