Diana Palace, Argassi, Zante

Hotel Information

Recent Price: £59
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User Rating:
6.5 / 10
(30 User Reviews)
Hotel Class: Diana Palace Studios ReviewsDiana Palace Studios ReviewsDiana Palace Studios ReviewsDiana Palace Studios Reviews

Hotel Description:

The Diana Palace Hotel has a superb location, in one of the finest and cosmopolitan areas of Zakynthos, surrounded by palm trees and colourful gardens It is situated only 3 km from Zakynthos town and moments from the finest beaches of the Island. Hotel offers rapture of lavishness and comfort. Everything you expect from a contemporary hotel, but with a tasteful luxury and unique personal character. You can relax by the pool or in the mature gardens where palm trees lead down or enjoy sports & entertainment with the professional staff. For those who like to get out-and-about, the charming area of Argassi is well worth a visit.
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Diana Palace Reviews

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" Just returned from break at Diana... "

Just returned from break at Diana Palace hotel, was quite good.
Staff were very good.
I was not well all week, only annowing thing is, there is no easy way of contacting rep from hotel, cost us 40 euro's in total to make phone calls etc.
If the rep was around more, would have been reassuring more when we had to call doctor, was not rep's fault, she was good, is the system she is working under.
Probably would not go to Argassi again.

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  • User Rating:
    6 / 10
  • Date of Holiday:May 2008
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

" Just arrived back from a 7 night... "

Just arrived back from a 7 night holiday at the Diana Palace Hotel. We had a great holiday. The hotel itself was lovely. The rooms could do with a bit of a make over, but they are spotless and cleaned daily. The staff were helpful and very pleasant.

The food was exceptional. I didn't know what to expect after reading a lot of reviews and my husband and I were pleasantly surprised. The only thing we saw twice were chips, for which we were quite thankful, as we had our daughter with us and she doesn't really like to try new foods out. The Chef was wonderful and came up with some great dishes. Breakfast was average, baked beans every day with bacon and sausage being alternated.

The pool area is lovely. Spotlessly cleaned in and around the area daily. The snack bar was great. The staff work really long hours but are so friendly and accomodating.

We enjoyed our holiday, there was plenty to do and see, but we prefer a much quieter and more traditional place to Argassi.

I think we may return to Zakynthos some time but would probably try a smaller and much quieter town.

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  • User Rating:
    8 / 10
  • Date of Holiday:May 2008
  • Board Basis:Half Board
  • Tour Operator:Direct Holidays

" First holiday in Greece. Arrived... "

First holiday in Greece. Arrived 12.30pm and shown to our 1 bedroom apartment. We were gobsmacked. It was no 506 and was dark, very basic and had a concrete balcony over looking a wall. Complained at reception. The reception staff didn't want to know. Another family also situated next to us were very unhappy. It was only after speaking to the Rep and then her Manager that both families were promised a room change the next day. We did say we would rather sleep in the reception area! This took until 4.00pm to sort out. The room we had in the main building was much better.

Argassi was ideal for us as we had two 15year old lads and it was safe for them and they were able to have freedom. Loved the beach bar and friendly tavernas. We are returning next year but in another hotel.

My advice is read the reviews.

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  • User Rating:
    4 / 10
  • Date of Holiday:Aug 2007
  • Board Basis:Self Catering
  • Tour Operator:Airtours

" One thing to get out of the way... "

One thing to get out of the way straight away is that if you want the "real" Greece, then Argassi is best used as a base for further exploration.

The resort is very English, with plenty of life, loads of bars and a real energy even in the quieter parts of the season.

It is also, however, very friendly and compact, with supermarkets to cater for most people's needs. We went in October, when it was by no means a "mini Ibiza" but equally it's far from a sleepy Greek fishing village - think somewhere in between and you're about right.

The Diana Palace Hotel itself was superbly situated, pretty much in the middle of the resort. Its pool was always clean and the room we stayed in was spacious and cleaned every day.

One slight disappointment was the food. We stayed half-board and while there was always plenty on offer, it wasn't exactly Greek. The salads and soups were great, and occasionally the chef dished up very nice foods, but by and large it was mostly more English dishes - breakfast was bacon, egg, sausage and beans, while tea always had chips on offer. Great for kids, though.

All in all a top resort, a lovely hotel and friendly staff.

Would I go again? On balance, yes. I would.


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  • User Rating:
    8 / 10
  • Date of Holiday:Oct 2007
  • Board Basis:Half Board
  • Tour Operator:Booked Independently

" Hotel exceptional for its cleanliness... "

Hotel exceptional for its cleanliness but quality of food deteriorated & was not up to English standards.

Zante is very boring unless you want to lie in the sun 24 hours per day. Argassi typical of the noisy towns with loud music & boozed up yobs. Beaches not to standard as described by travel agents.

Local tour operators such as Pelagos Tours do not tell you of hidden extras you have to pay to visit sites of interested Olympia on mainland Greece. You have over 6 hours of wandering about the town, Big Bore. Then you go to the site where you are restricted to a supposed time of 3hours (if you are lucky) + you have to pay another €9 each to go in.

After having visited 7 other Greek islands over the past few years I can only describe Zante as an island where all they want is your money but remember this is the most dangerous for broken pavements & its bus service is nonexistent & possibly the worst thing is having to be at the airport 6.5 hours before your flight, standing out in the heat & when getting into the departure lounge, having nowhere to sit.

No, I shan't return.

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  • User Rating:
    3 / 10
  • Date of Holiday:Sep 2007
  • Board Basis:Half Board
  • Tour Operator:Going Places

" My wife and I were out to Zante for a... "

My wife and I were out to Zante for a family wedding. We were to stay at an hotel in Kalamaki (Bitzaro Grande) but this had been overbooked. We were booked into Diana Palace as an alternative, which was not really very convenient, as it cost 10 euro for a taxi there, and the same on return, to Kalamaki - where all the family was staying.

We were intending on having an all inclusive holiday. We were only advised of the overbooking a few days before we were due to depart. Not much time to change our minds or find alternative accommodation. Bearing in mind it was the height of the summer season.

The Diana Palace was very clean and the staff very friendly. Our room was quite large and cleaned every day. Clean linen, towels soap etc. was also replenished daily. The balcony was shaded but large enough. With the heat in August we were glad to sit in the shade.

The 'factory night club' was just over the road and was really noisy. The karaoke night sounded like a bunch of hyaenas had escaped (pretty cronic). On the plus side though it did quieten down at midnight.

We did enjoy the selection of food but would have preferred a more Greek selection. The local supermarket was open until 2am. Rossi's place was great to sit and watch the world go by and the baked potatoes were large with a huge helping of the chosen filling. The guys used to wave to us on our balcony a really friendly part of the island. I liked the idea that you could just walk into any hotel and use the facilities there for free and there was some cracking hotels just off the beach.

On the beach front you did not have to pay for the sun beds and umbrella but you were expected to buy a drink. No problem there then! I think we only saw one place advertise the rental of sun chairs. Just up the road from the hotel there is an amazing crazy golf. 2 x 18 hole and a beautiful area to have a refreshment. Cost was 5 euro and you received a discount on the second visit of 1 euro.

We probably will not go back, but it was a real nice break.

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  • User Rating:
    8 / 10
  • Date of Holiday:Aug 2007
  • Board Basis:Half Board
  • Tour Operator:Direct Holidays

" Stayed at the Diana Palace Aparthotel... "

Stayed at the Diana Palace Aparthotel for 14 nights 2nd Aug 07.

We had booked & paid for a 2 Bedroom apartment which we certainly did not get. Four in our party 2 Adults & 2 children. 2 of the beds were in the kitchen area of the apartment. We did complain to our Rep and the Reception staff at the hotel but it fell on deaf ears.

We stayed in Room 605, situated over a shop with the Prince of Asia Restaurant to the side.

The apartment overlooked a very noisy road, motor bikes racing round a t 3.30am, the view from the balcony was the Supermarket across the road. The Dining table only had two chairs so 2 of us had to sit on the beds to eat as no settee area was provided, lack of crockery, no socket in the kitchen area for the kettle, no plug for the bath, one wardrobe between 4 people. The maids were very poor at their job; twice we got dirty linen for the beds.

We had Air Con but it was a con because it was very expensive.

The pool was very nice but you did tend to be sat on top of everyone else round the pool. Ate only once in the hotel restaurant as the food was awful, but we did find several very nice restaurants nearby, some of which we ate at twice.

I would certainly not book to stay at this hotel again, it is certainly not four stars, & I would not recommend it to anyone. Considering we had paid so much money the hotel staff were extremely unhelpful they just did not want to know.

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  • User Rating:
    1 / 10
  • Date of Holiday:Aug 2007
  • Board Basis:Self Catering
  • Tour Operator:Direct Holidays

" Stayed for 7 nights August 2nd 2007... "

Stayed for 7 nights August 2nd 2007 in Room 604, they consider this a two bedroom apartment (which we paid for ) this is actually 2 bedrooms with a cooker, and a table for two. The rooms are run-down and the bathroom is in a very poor condition.

On informing the reception staff of this, they pretend not to understand and became extremely unhelpful and rude. The rep listened to everything and agreed but they were just as rude and unhelpful to her. At every opportunity they want to charge you for basics (ie) safe, air con, fridge.

The swimming pool is to small for the amount of guests and very dangerous as there is no indication of the depth of the water. This is not a 4 star Hotel, all the main staff were rude and ignorant with the exception of Sakithos who was in charge of the poolside bar.

Do not stay at the front of the hotel because of the noise from nightclubs outside your room until 4am. Worst place we have ever stayed in and travel abroad frequently,

Stay elsewhere would not recommend this accomodation.

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  • User Rating:
    2 / 10
  • Date of Holiday:Aug 2007
  • Board Basis:Self Catering
  • Tour Operator:Thomson

" Before we went on this holiday I was... "

Before we went on this holiday I was little concerned as some of the reviews were not great. We had a great holiday, the hotel was great, and the staff are really friendly.

The pool area is very spacious and the staff will bring drinks out to you. There is a mix of British, German, and French but you have to expect this in every hotel.

The food was not the best, if I went again I would go bed and breakfast as they cater more for the French and German holidaymakers.

The resort is lovely. Down by the marina is lovely there are loads of shops and bars and the beach is beautiful.

The local people will try and sell you things and the shopkeepers will try and get you to go in their shops. All you need to do is be polite and say no thank you. The best thing we found to do was to get prices and go back the last few days and buy things, but you must barter as they will start off really high so you must start off low.

I would recommend the fishing trip that MyTravel do as one of their excursions it was a really good day out. I would definitely go back.

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  • User Rating:
    8 / 10
  • Date of Holiday:Jun 2007
  • Board Basis:Half Board
  • Tour Operator:Panorama

" Our holidays at Zakynthos Island... "

Our holidays at Zakynthos Island could be the worst of my life, if we did not decide to leave Diana Palace from the second day and find another hotel! We booked two family studios at Diana Palace since June 2006 for the period 29-7-2006 to 5-8-2006.

Our agreement with the Diana Palace included a family studio for two adults and two children and a family studio for two adults and one child. The price included half-board. We did not have the option not to take the half-board for that period, although we didn’t want to eat at the hotel.

When we made the reservation of the two studios we insisted that we want comfortable rooms, comfortable balconies and kitchen with table and chairs as we have kids and we should pass plenty of time at the room. The staff at reservations department assured us to give us such rooms.

From the pictures and the description at the internet site of the hotel, we thought we had made a great deal with a very good family hotel. However appearance can be illusory! The photographs used at the website are very clever and beautify the appearance of the hotel. Question: Why really they offer only one photograph from the inside area of the rooms? Answer: Because the rooms are too small! They are a typical sample of the old philosophy for building hotels: make as many rooms as possible.

When we arrived at the hotel the reality was completely different from what we agreed. The rooms were extremely narrow and you can just sleep and not stay at the room at all. Balconies were the smallest I have ever seen and extremely oppressive. Kitchen was between the door of the room, the wardrobe and the door of the bathroom, therefore kitchen was useless. The baby-coat they gave us was designed for newborn babies although I informed them that my children was 3,5 and 1, years old.

The worst of all was the dirty bed linen and the existence of hairs everywhere (bathroom, bed linen and floor). Also the light of the bathroom did not work. The rate that we agreed for the rooms was too much for what we finally found there.
The same evening we asked at the reception to change our rooms with other more comfortable, according to our agreement, but this was not feasible. Next morning we asked again to change rooms but nothing happened again. At noon we notify the management of the hotel for our decision to leave Diana Palace so as not to destroy our holidays and this was the first time that they tried to find us a new more comfortable room. But we had already found other amazing apartments (for less money!). We had already paid 2,5 days in advance at Diana Palace but they did not discuss at all to give us money back.

Some more remarks: The pool area was always crowded and full of noisy English teenagers, so a peaceful family can’t use this facility. The quality of the food at the dinner and breakfast was very bad. The dinning room was overcrowded and very hot. The parking of hotel DIANA could not differ from the whole picture of the hotel: it was incommodious, doing car parking a difficult project!. Argasi is a common place which is adapted in the English way of living and it has already lost the traditional colour of a Greek Ionian Island.
I wish that I had read hotel reviews for Diana Palace before booking. Of course I won't go there again and my advice to other guests of the beautiful Island of Zakinthos is to avoid staying at DIANA Palace hotel.

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  • User Rating:
    3 / 10
  • Date of Holiday:Aug 2006
  • Board Basis:Half Board
  • Tour Operator:Booked Independently

" I went to the Diana Palace hotel in... "

I went to the Diana Palace hotel in the resort of Argassi in June 2006. The hotel was excellent, the room was thoroughly cleaned every day including all the bed linen being changed, the pool was lovely and so were the staff who work there.

There is no beach in Argassi but there is a free bus service to a very good beach about 15 minutes drive. However it is free on the condition that you hire a sun lounger for 4 euros (a bit sneaky but still worth it). In Argassi there is just one main street which consists of bars, souvenir shops and a couple of convenience stores, there are numerous payphones and one cash machine.

You can have a very good night out in Argassi relatively cheaply, cocktails vary from 3 euros to 4.5 euros each, places which we found had the best atmosphere were Avalon, Magic Mushroom and Factory. If you fancy a bit more of a club scene then head to Laganas which has been described as the new Ibiza, we went here one night and had an amazing time, it was absolutely heaving but we went to Rescue club where we knew Dave Pearce had recently played and it was awesome!

If you stay in Argassi I would highly recommend Diana Palace, I would definitely stay there again. Also go to St. Nicholas beach on the courtesy beach as it is a lovely place and you can do plenty of water sports there. The water was crystal clear with lots of tiny fish swimming right up to the shore.

The only thing which let this holiday down was the 8 hour delay to the flight home, we basically could have spent another day at the beach and just turned up at night.

MyTravel did try their best, they gave us a complimentary meal but there was so much hanging around in the heat and disorganisation that everyone ended up feeling thoroughly frustrated, 8 hours is a long time to wait. Forgetting this detail the holiday was fantastic with weather to match, I have many happy memories of Zante and will definitely be returning.

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  • User Rating:
    8 / 10
  • Date of Holiday:Jun 2006
  • Board Basis:Half Board
  • Tour Operator:MyTravel

" Stayed 2 weeks at the Diana Palace.... "

Stayed 2 weeks at the Diana Palace. Found the staff very helpful and friendly. We had a problem 4 days into our holiday. We heard a very loud noise and all the pipes in the bathroom were vibrating. Within 15 mins the hotel manageress solved the problem.

The room was kept very clean but I was disappointed - although we were self catering there was no table or chairs in the room. We only had breakfast in the room but had to use the small table in the balcony. good job it didn't rain.

The pool area looked very nice but loungers were cramped in like sardines in a tin, and you had to pay extra for the mattresses - 2 euros each bed each day.

Restaurants and bars were great - we preferred eating at Papillion (Italian) and Erato a traditional Greek restaurant. Food and staff were superb. The Jungle Plus bar was great in the evenings.

The free bus to St Nicolas beach came in very handy, we went most days.

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  • User Rating:
    7 / 10
  • Date of Holiday:Jun 2006
  • Board Basis:Self Catering
  • Tour Operator:Airtours

" I had a beautiful holiday at the... "

I had a beautiful holiday at the Diana palace hotel. The rooms were kept very clean every day, the staff was very friendly without pretending. They treat every guest as a friend visiting their home. That was very fantastic. The buffet restaurant is very cosy. It is not very big but you can tell that the staff and the chef had worked very hard to present nice decorated buffet with nice taste.
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The weather is fabulous and the beaches are the most beautiful I have ever seen. The water is like crystal and Nauagio is the most beautiful place.
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We went to Zante town as well and apart from the beaches around we decided to visit some of the museums and churches. We have heard so much about the history of Zante so we took the chance. The most beautiful place is the Lofos Strani where the national anthem of Greece was written. We did not know that this took place in Zante and I must say that I was amazed.
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I recommend Zakynthos and Diana palace hotel to everyone. My family and me will go back in the near future because one week was not enough.

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  • User Rating:
    8 / 10
  • Date of Holiday:Aug 2005
  • Board Basis:Half Board
  • Tour Operator:Hotel Club

" This was a lovely hotel, kept very... "

This was a lovely hotel, kept very clean and the staff were wonderful. At first we were not happy with the room as we had been told that this was a 3+ star hotel and it definitely does not come up to that standard. The certificates displayed in the reception area are from 1997 so it is a bit of a con. Do not expect British 3+ star standards.
The main drawback about this hotel is the food. We stayed half board and to say that it is horrendous would be an understatement. It was dreadful and most days, unidentifiable. The breakfast was sloppy powdered scrambled eggs or hard boiled, there was bacon on one day, the coffee was transparent and the selection of fruit was poor.
The evening meal was even worse with a school dinner like theme, with just tray after tray of terrible cuisine, cold veg and soggy chips.
If you can brave the food or go self catering then this hotel is great, especially for families, but I do not think that anyone could survive on the food from this hotel alone.
Another point would be the two fellas across from the main entrance who will badger you non-stop to eat at their restaurants. These two men will ruin your holiday if you let them. Every time you leave, they will greet you as if you are a family member coming home from the war, with all manner of waves, whistles and greetings. These two do not take no for an answer and you will start to avoid them and make alternative routes. Do not let them get to you.

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  • User Rating:
    7 / 10
  • Date of Holiday:Jun 2005
  • Board Basis:Half Board
  • Tour Operator:Med Hotels

" We loved this holiday. The hotel was... "

We loved this holiday. The hotel was clean, the rooms were great and the staff put clean towels in nearly every day. The pool is busy but we had a good laugh. The hotel is only a couple of minutes from the beach and very central. Overall I gave it a 9 but really should have given it a 10. It’s one of the few hotels I would not worry about booking again. The entertainment is cheesy/funny but no one stays in a hotel every night. The kids enjoy the daytime pool games etc. They have a pool table and put on films twice a day so mum and dad get a wee bit of piece.

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  • User Rating:
    9 / 10
  • Date of Holiday:Jun 2004
  • Board Basis:Bed & Breakfast
  • Tour Operator:Direct Holidays
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