Diana Palace

, Argassi
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Diana Palace Reviews

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Very disappointed with our stay at...
4 / 10
Sep 2008, Mr M Turner

2 readers found this review helpful

Very disappointed with our stay at the Diana palace hotel. The food selection was very poor and mainly served Greek food. The breakfast was a little more intreaging apart from the cereal which was very dry. On two separate occasions we found lipstick on our drinking glasses and the toaster burnt the majority of toast. If your looking at staying at the Diana palace, look at going self catering unless you can eat anything.
There wasn't a smoke alarm in our room so we enquired about if we should have one and we was told the engineers would have a look the following day but they never did so we asked a again and still heard nothing. By the end of the week we had given up and also made a complaint to Thomas cook. The reception staff were very rude when we asked about the smoke alarm, whether there should of been one or not it wouldn't hurt them just to be a little more understanding.
If your looking at staying in Argassi and want to sleep at night, don't come here. There were also a few other people in the hotel who had all asked to move rooms because of the noise. The bars are open 24hrs and as someone mentioned below there is a bar just a few feet away from the hotel which is also open 24hrs. Also if you want air conditioning you have to pay for it, so think about if you can afford to pay for one because it gets very very hot and makes it very difficult to sleep.
The cleaners also left the window and balcony door open after cleaning which is understandable if you are and home and are staying in but not when your on holiday and your suitcase's and valuable's are left in the room. Maybe its quite safe to do so in Argassi but its far from the point.
However the rooms were nice and clean and spacious and the pool was good. Think long and hard making a decision, it mite be right for some people but not for others.

  • Board Basis:Half Board
  • Tour Operator:Thomas Cook
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i have just returned from the diana...
6 / 10
Sep 2008, Miss M Draper

2 readers found this review helpful

i have just returned from the diana palace and would like to say that people need to stop moaning about little things like there rooms do u go on holiday to spend your tyme in ure room no u just sleep in it it is not at all a club 18-30 style holiday as there is a few bars and one night club the factory which is across the road from the hotel however they have the doors shut to keep the sound down as it gets later into the night you should try laganos to experiance a club 18-30 argassi is not at all one.the food isnt exactly desighned to suit fussy people but it has a good variety it has specials nights liek greek night fish night and itallian night the area is lovely we hired a moped and went to all the beaches zante is full of beaches and not much else but if you like sunbathing it the best palce for you however the staff are lovely and always happy to get you anything apart from one receptionist which seemed she couldent be botherd howsever the rest were great and who can say the cleaners dont clean properly we arrived at 7.00 in the morning and were accidently woken by them trying to come in cleaning but we sorted it out by asking for a do not disturb sighn the pool is lovely and i think ikt just hit or miss with rooms werver you go

  • Board Basis:Half Board
  • Tour Operator:Booked Independently
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We informed TC at the time of booking...
1 / 10
Sep 2008, Miss L Young

1 reader found this review helpful

We informed TC at the time of booking that we did not want to be in a club 18-30 destination, where did they send us only to the second liveliest resort on the island!!!! Diana Palace- my review is not good. The hotel is situated right outside Argassi's main nightclub 'The Factory' if you are unluckily enough you will stay in room 204-208 your balcony will face the nightclub with only the width of a road between you. The club will stay open untill about 6am every night and even with both hotel doors cloased there is a pounding baseline which is so lound you cannot sleep!!!!!!!!! We were unlucky enough to be placed into one of these rooms, we compalined to the stroppy lady at reception that we did not want the room so she downsized us to the smallest room in the hotel where there was no sunshine on the balcony. The shower in our room had electric wires hanging out. The shower went from scoching hot to frezzing cold. The shower and toilet were really durty even after the room had been cleaned. The toilet handle was so dirtyy we decided to use on of the hotels towls everytime we touched it as we did not want to catch anything. The 3*A was certified in 1997 so therefore it is now 11 years old- it does not live up to the reputation. The food, cooked by a chef with 25 years experiance completly put me off greek food for life.

  • Board Basis:Half Board
  • Tour Operator:Thomas Cook
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we have just returned from a week...
2 / 10
Aug 2008, Mr D Lewis

we have just returned from a week half board at diana palace argassi.
the weather perfect, the sea perfect the flights and connections perfect the hotel a disaster!!!!!
booked half board for family of 4 for 1 bedroom apartment.
got a single room for 2 people and 2 put me up beds!
there was not enough room to actually open the cases.
room overlooking a nightclub hence noise tll 4 am room 206 avoid it!!
spoke to staff and they tried to be fair but nothing could be done.
very disapointing as it definately tarnished the holiday.
the food oh dear half board basis but we ate only once in the night then ate out which i must say was brilliant you must try papilonns and castaways.
in short a great resort with many places to stay apart from the diana palace as to us it seems no money has been spent there for a long time and it is a very tired building and facilities.
no kids club offered i had 2 children who wanted kids club. mini golf is an unplayable car park for wheely bins,no entertainment offered in the evenings at all the bar was empty to expensive 2 euro for pool 50 cents eveywhere else!!!!!
if you go to argassi which i would recommend please use dimitrios beach bar which offers free new sunbeds free games for children a lovely pool 10 steps from the sea and great helpful staff and affordable drinks and snacks

  • Board Basis:Half Board
  • Tour Operator:Direct Holidays
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Overall had a really good holiday but...
7 / 10
Jul 2008, Miss L Pennell

Overall had a really good holiday but have to say that the hotel was a disappointment. We were in a room at the very back of the hotel which was very run down. Plaster was coming off of the walls and the room was not clean as other comments have said. Also, we were given the impression that bed linen was changed regularly but in fact most of it had been turned inside out etc. The bathroom was not great either and was full of gnats. We arrived on the friday and were told that they would move us on the sunday but never contacted us. When our rep asked why they just made up an excuse that we were meant to contact them but we were never told this. We were also told that we had to be out of our room at 12 and they rang us at 10.45 to say that we had to be out at 11, somehow we managed to get out at 11.10! We also had to pay 35 euros for air con for the week and when we spoke to some greek people staying in the hotel they told us that they were not made to pay this. The safety deposit box also costs 20 euros for the week. I obviously do not know what the rooms are like in the main part of the hotel but from what i can make out from the comments they are a lot better so i think this hotel is really a lottery. The pool area is lovely and the bar is great along with the bar staff (although if you are self catering do not buy hotel food 2euro can of coke and 1 euro 20 for packet of french fries!!!!). There is a supermarket down the end of the road which sells most things. Argassi is a lovely town and would definitely stay there again, we only got asked to go into restaurants twice the whole time and the people are so friendly. Is also only a 10-15minute taxi drive to laganas so if you want to go to clubs is very good. Would definitely recommend the thomas cook bar crawl, was a very good night. I would definately stay in argassi again but would choose a different hotel.

  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook
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just returned from a week at Diana...
9 / 10
Jul 2008, Mrs M Craddock

just returned from a week at Diana Palace Hotel. Before leaving, read reviews on net and was a little apprehensive about staying there, however, we were very pleasantly surprised. We stayed in a self catering appartment for 5 which was of a good size and spotlessly clean. The kitchen area had a kettle and toaster which we have previously had to hire at other Greek appartments. We also had a microwave which was uselful. Hairdryers were standard to! Appartment cleaned every day and bed linen and towels changed everyother. Staff were friendly, especially in the hotel bar and around the pool bar. The swimming pool was very clean, though very deep, probably deeper than the 2.6m shown. Plenty of sunbeds to go around, though I dont know if this would be the case in August. The resort itself was fine, lots of different restaurants, though you do feel pressured to go into each one you pass. Bars on the beach are lovely in the evening, very relaxing but the beach itself is not the best, virtually non existant, though there is a free bus to St. nicholas beach daily if the beach is what you like. We have had a lovely holiday and would recommend the hotel to anyone. Read the bad comments but go with an open mind!

  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook
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Just returned from break at Diana...
6 / 10
Jun 2008, Mr T Parsons

Just returned from break at Diana Palace hotel, was quite good.
Staff were very good.
I was not well all week, only annowing thing is, there is no easy way of contacting rep from hotel, cost us 40 euro's in total to make phone calls etc.
If the rep was around more, would have been reassuring more when we had to call doctor, was not rep's fault, she was good, is the system she is working under.
Probably would not go to Argassi again.

  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook
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Just arrived back from a 7 night...
8 / 10
Jun 2008, Mrs P Boyce

Just arrived back from a 7 night holiday at the Diana Palace Hotel. We had a great holiday. The hotel itself was lovely. The rooms could do with a bit of a make over, but they are spotless and cleaned daily. The staff were helpful and very pleasant.
The food was exceptional. I didn't know what to expect after reading a lot of reviews and my husband and I were pleasantly surprised. The only thing we saw twice were chips, for which we were quite thankful, as we had our daughter with us and she doesn't really like to try new foods out. The Chef was wonderful and came up with some great dishes. Breakfast was average, baked beans every day with bacon and sausage being alternated.
The pool area is lovely. Spotlessly cleaned in and around the area daily. The snack bar was great. The staff work really long hours but are so friendly and accomodating.
We enjoyed our holiday, there was plenty to do and see, but we prefer a much quieter and more traditional place to Argassi.
I think we may return to Zakynthos some time but would probably try a smaller and much quieter town.

  • Board Basis:Half Board
  • Tour Operator:Direct Holidays
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First holiday in Greece. Arrived...
4 / 10
Oct 2007, Mrs A Warden

First holiday in Greece. Arrived 12.30pm and shown to our 1 bedroom apartment. We were gobsmacked. It was no 506 and was dark, very basic and had a concrete balcony over looking a wall. Complained at reception. The reception staff didn't want to know. Another family also situated next to us were very unhappy. It was only after speaking to the Rep and then her Manager that both families were promised a room change the next day. We did say we would rather sleep in the reception area! This took until 4.00pm to sort out. The room we had in the main building was much better.
Argassi was ideal for us as we had two 15year old lads and it was safe for them and they were able to have freedom. Loved the beach bar and friendly tavernas. We are returning next year but in another hotel.
My advice is read the reviews.

  • Board Basis:Self Catering
  • Tour Operator:Airtours
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One thing to get out of the way...
8 / 10
Oct 2007, Mr T Tom

One thing to get out of the way straight away is that if you want the "real" Greece, then Argassi is best used as a base for further exploration.
The resort is very English, with plenty of life, loads of bars and a real energy even in the quieter parts of the season.
It is also, however, very friendly and compact, with supermarkets to cater for most people's needs. We went in October, when it was by no means a "mini Ibiza" but equally it's far from a sleepy Greek fishing village - think somewhere in between and you're about right.
The Diana Palace Hotel itself was superbly situated, pretty much in the middle of the resort. Its pool was always clean and the room we stayed in was spacious and cleaned every day.
One slight disappointment was the food. We stayed half-board and while there was always plenty on offer, it wasn't exactly Greek. The salads and soups were great, and occasionally the chef dished up very nice foods, but by and large it was mostly more English dishes - breakfast was bacon, egg, sausage and beans, while tea always had chips on offer. Great for kids, though.
All in all a top resort, a lovely hotel and friendly staff.
Would I go again? On balance, yes. I would.

  • Board Basis:Half Board
  • Tour Operator:Booked Independently
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Hotel exceptional for its cleanliness...
3 / 10
Sep 2007, Mr J A Tanner

Hotel exceptional for its cleanliness but quality of food deteriorated & was not up to English standards.
Zante is very boring unless you want to lie in the sun 24 hours per day. Argassi typical of the noisy towns with loud music & boozed up yobs. Beaches not to standard as described by travel agents.
Local tour operators such as Pelagos Tours do not tell you of hidden extras you have to pay to visit sites of interested Olympia on mainland Greece. You have over 6 hours of wandering about the town, Big Bore. Then you go to the site where you are restricted to a supposed time of 3hours (if you are lucky) + you have to pay another €9 each to go in.
After having visited 7 other Greek islands over the past few years I can only describe Zante as an island where all they want is your money but remember this is the most dangerous for broken pavements & its bus service is nonexistent & possibly the worst thing is having to be at the airport 6.5 hours before your flight, standing out in the heat & when getting into the departure lounge, having nowhere to sit.
No, I shan't return.

  • Board Basis:Half Board
  • Tour Operator:Going Places
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My wife and I were out to Zante for a...
8 / 10
Aug 2007, Mr W Cobb

My wife and I were out to Zante for a family wedding. We were to stay at an hotel in Kalamaki (Bitzaro Grande) but this had been overbooked. We were booked into Diana Palace as an alternative, which was not really very convenient, as it cost 10 euro for a taxi there, and the same on return, to Kalamaki - where all the family was staying.
We were intending on having an all inclusive holiday. We were only advised of the overbooking a few days before we were due to depart. Not much time to change our minds or find alternative accommodation. Bearing in mind it was the height of the summer season.
The Diana Palace was very clean and the staff very friendly. Our room was quite large and cleaned every day. Clean linen, towels soap etc. was also replenished daily. The balcony was shaded but large enough. With the heat in August we were glad to sit in the shade.
The 'factory night club' was just over the road and was really noisy. The karaoke night sounded like a bunch of hyaenas had escaped (pretty cronic). On the plus side though it did quieten down at midnight.
We did enjoy the selection of food but would have preferred a more Greek selection. The local supermarket was open until 2am. Rossi's place was great to sit and watch the world go by and the baked potatoes were large with a huge helping of the chosen filling. The guys used to wave to us on our balcony a really friendly part of the island. I liked the idea that you could just walk into any hotel and use the facilities there for free and there was some cracking hotels just off the beach.
On the beach front you did not have to pay for the sun beds and umbrella but you were expected to buy a drink. No problem there then! I think we only saw one place advertise the rental of sun chairs. Just up the road from the hotel there is an amazing crazy golf. 2 x 18 hole and a beautiful area to have a refreshment. Cost was 5 euro and you received a discount on the second visit of 1 euro.
We probably will not go back, but it was a real nice break.

  • Board Basis:Half Board
  • Tour Operator:Direct Holidays
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Hotel AmenitiesHotel Description
  • Bar/lounge
  • Free High-Speed Internet
  • Free Parking
  • Kids' Activities
  • Restaurant
  • Swimming Pool
  • Wheelchair Access
Rooms: 119 More Amenities

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