Bentley Lodge Hotel
, Torquay
Bentley Lodge Hotel Reviews
- Advice: lots of places to visit around and about
- Activities: jinggles in the town centre
- Good For: Beach
- Board Basis:Bed & Breakfast
- Tour Operator:Booked Independently
Was this review helpful? Yes
BEWARE dealing with Bentley Lodge Torquay..........................................................
We booked through laterooms for two nights stay the second weekend in May 2008, we were phoned by one of the owners of The Bentley Lodge saying that the room we booked, AND PAID for through Laterooms was not available and the only rooms available were more money and we could pay the extra or cancel the booking. He told me to think about it and talk to my wife. I rang him the following morning saying we wanted to cancel.
The following month I checked my credit card statement to find the credit had not gone onto my card, so I rang Bentley Lodge Torquay and spoke to the owners. They denied any knowledge of our conversation and said no credit will not be made, not an honest company. Late room should stop dealing with them.
- Board Basis:Half Board
- Tour Operator:Other- Please Specify
Was this review helpful? Yes
Fab bed breakfast .Rooms of high standard with a little extra. Staff friendly and willing to help,nothing to muck to ask. Beakfast brilliant as soon as we sat down our breakfast was there.Anybody staying at Torquay i would recommend this hotel.Fab. Thanks for a great weekend.Will definately recommend you to my friends and look forward to seeing you next year, Thanks again. Brill Well done.Keep up the good work.
- Board Basis:Bed & Breakfast
- Tour Operator:Booked Independently
Was this review helpful? Yes
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1 reader found this review helpful
Having just come back from a 2 night stay at Bentley Lodge, i cannot believe the one previous review was of the same place (i think they must have got the places mixed up because Bentley lodge is b&b not half board ) and i think it was wrong to put a negative review when the dispute was with late rooms.com. Now with that out the way i can say it was the most wonderful place to stay, so clean and well decorated the photos do not do it justice. The owners were most friendly and helpful. The breakfast was a dream and the gardens were lovely. If you think iam biased just go on to bookings.com and see all the positive reviews about Bentley lodge. we can't all be wrong !