Parkmore Hotel

This hotel needs to invest and train its staff . Arrived after long journey at 5.00pm, to small, unheated room with window onto busy road wide open. Grim decor, nowhere comfortable to sit, oppressive smell of furniture spray. Bed covered only by sheets, so called reception to ask for blankets. Was told they would be brought in a minute. Nothing was done, so after waiting an hour, I called again.Same promise, again with no result. Finally went down to reception, to be told that I could have blankets by bed time, presumably by same unfriendly... more

Where to begin...? Surly receptionist Wrong room booked for me Creaky, bad taste, poor decor Noisy bedroom Greasy food Lack of breakfast items (at breakfast time?!) Frighteneing staff What a poor excuse for a 3 star hotel. If this is number 2 on the Tripadvisor website, what the hell are numbers 3 to 8 like???!!!!

As a regual business user of this hotel I have always had a pleasant enough stay. Recenty though there always seems to be something new going on and it gets better everytime I visit. The leisure facilites are excellent and the restaurant has been refurbished. It is now like a bistro with great food and a very good wine list. Staff could not do enough. It says it is a three star hotel but this really does not do it justice. I will be back and I would be very happy to recommend this hotel.

Having stayed at the Parkmore Hotel about a year back we knew before leaving for home that we had booked a decent hotel, which would suffice for our weekend trip up North. Better safe than sorry! Well! What a difference a year makes. Apparantly after talking to some of the staff we learnt that the Parkmore had undergone a change of Ownership this year! The changes could not have been more apparent. A new lobby area greeted us and the staff (smiling as ever) welcomed us into the hotel. After a long and arduous journey (5 hours - traffic)... more