Neptune Hotel

1 reader found this review helpful

What a wonderful holiday. The Neptune was great. The food and the service were both exceptional. As a lone traveller, I felt safe and looked after without any pressure. The people were so polite and friendly - nothing was too much trouble. The room was spacious and clean with lovely views over the hotel grounds and pool and the Indian ocean! The food was really cosmopolitan - something for all tastes!! Every night there was local entertainment and the Sri Lankan ballet was breathtaking!
I enjoyed some super trips arranged by Cosmos and from the Beach Boys - which ranged from the interesting to the spectacular. I really enjoyed my tuk tuk journeys too.

We had a brilliant time at the Neptune hotel. The staff were welcoming and friendly. The rooms were in the process of being repainted and soft new towels and sheets arrived during our stay. We enjoyed the food especially the delicious soups. There was always a good selection of fresh fruit too. The animation team tried hard to make the daytime entertainment enjoyable for all who wanted to join in.
It is worthwhile going on trips with the beach boys. Our favourite was Lokka. He is helpful and learning more English every day. Remember- Look for Lokka.

Hotel Neptune is great value for a 3*, staff are very helpful, nothing too much trouble, even brought some Aloe Vera plant from their garden to sooth my sun burn!
Animators are good fun, not too pushy if you don't want to join in. Food was good and varied. Great homemade soup every lunch and dinner time.
Rooms a little tired but did not spoil a great holiday, lounging on a sun bed or going on a tour with the 'boys' from the beach (see Syd) it was fantastic.
Benny was a good driver and had a great sense of humour taking us around Yala National Park with a guide. O’Neil was also very good on the trip to the elephant orphanage.
Concerns about the monsoon weather were unfounded as were the terrorist problems which apart from check points we had no problems at all.
If you want clothes made to measure try Pali on the beach. Turn right on the beach and Pali is on the right hand side. Tell him Linda sent you!
This was a holiday we will not forget and would love to go back to the Neptune.

What can I say? The hotel was set out lovely, the food was great.
The room was cleaned every day and your bed turned down every night.
I would highly recommend the beach boys (syd) they were great at getting any thing you needed.
We went on a 2 day trip to Kandy to see the elephants. We stayed at a top hotel and was taken on some other sights and all for £55 pounds each well worth it.
We felt safe at all times with the boys from the beach. We are planning to go back to the Neptune next year.