Broncemar Beach

Well where shall I start, need less to say I was almost put off going here due to some of the reviews placed on this site. I found this hotel to be all round very good. Remember this hotel is only a 3 star plus and you have to judge it so! The food was a little basic but it was always fresh and their was plenty of choice so you could always made a meal and more. Eat as much as you like as their was no portion control and if you were all inclusive drinks were plenty full. The bar was always well staffed and you could help yourself to pop and hot drinks.
Accomodation was clean and well kept by friendly cleaning staff we had more towel changes etc than quoted. The hotel itself up graded our accomodation but to be fair their was little diffrence between ours and the normal apartments. Air con was the big difference but even without you have plenty of doors and windows you can open to let the air blow through.
Please don't be put off staying here the staff were all friendly mostly british guests and a clean and friendly hotel to boot.
What else can you expect from a 3 star plus but if you are really fussy pay the money and book your self into a five star.
But thanks Broncemar for a really nice week!!!!

arrived at this place to get my room with pool view not!!! told change in morning. went to my room went to go out door handle came off in my hand locked in on top floor so son jumped out ballcony to open door to let us out. woke in morning biggest cockroach i ever seen. new room shower head fell off smelt dirty foist complained and maintanance man came put powder down toilet as if that was going to help not! removed blankets out of the wardrobe they wr lifting. 1 euro per hr for tv if you wanted it did without.ants the smallest ones you ever seen running around all over the apartment. i went out bought airfresseners just to stay tr. one half of the two single beds together smelt like pee. dirty nappy in my bathroom bin when i dont have a child was not good either. towels in room not changed regular and when tr wr they smelt unclean and rough prob ironed and reused. swimming pool my son cut his foot on the side of the pool as jumping in, and seen few water beetles in tr so was not that clean. food wr do i start if you like cold chips fine had to wait to see waitress bring out fresh ones to enjoy hot food. the food got worse the second week cutting back on everything and even the chicken had enough as i stabbed it and it bleed had a bad belly a few days too. all inclucive was a joke snack bar was served between 12.30 for hr then was sarnies but never anything left and after 9 nothing to eat. drinks served in paper coca cola cups and served till 11. entertainment was like buttlins low budget reps for kids, no good for adults or teens. karaoke bar the second week of our stay closed at 11;30 was suppose to be 2am. went to my rep he said not making money so closing it. wed it was not open at all this was prob danni the bar mans day off. he was so over worked and ran the bar all by himself.good one danni take a medal you deserved it even kept jolly and kept our glasses full.karaoke man please get singing lessons and learn some new songs could only sing 2 songs which wr over and over again every night errrrrr! teenage kids i had one myself wr drinking as lesbian couples wr feeding them alcohol and prob other adults. was doing my head in and could not check him as everything was served in a coca cola cup soft and alcohol cant tell if they drinking or not.as from the lesbians fighting one night this was the best entatainment/ apart from a little 8yr old boy peeing on the sunbeds.bairing in mind they never got cleaned yuk!!! dont think i will ever go back tr ever!!!!!

2 readers found this review helpful

We (my husband and my daughter aged 20) have just returned from two at The Broncemar Beach. We were self catering as I had heard the food was not great. The apartment was basic but quite spacious, I have never been anywhere where you have to feed the tv with a euro every hour. The maid came in 5 times a week but didn't do a very good job. The public areas were not very clean but I saw numerous people on all inc. ordering drinks in paper cups that they just left around the pool. These often got knocked over and there were areas where it was very sticky. If you want a sun bed you need to be down early as on our first day there all beds had gone when we went down at 9. The bar staff were efficient and polite although the way some people spoke to them with a lack of manners, I am surprised they were so nice.The toilets by the bar were always running out of toilet paper and were not particularly clean. The entertainment was basic but the team were very enthusiastic and tried to keep everyone happy. The bar with the D.J./Karaoke that was supposed to be open until 2.30 ended up closing at 11.30 due to noise complaints. The location is good for beach and shops/restaurants although the shopping areas is quite small. There is not a great deal in the way of entertainment there are places that have live acts, quizzes etc. We went to the Flower of Scotland several times, although small, good fun and the host Johnny is a good entertainer - you'll see what I mean if you go. Fado's is a good restaurant but gets really busy, they do seat people quite quickly and the service is good. If you prefer a smaller resort then you would enjoy Caleta de Fuste. Overall we enjoyed our break, had some fun, good weather and meet some nice people

well i went there last year for two weeks and it was a very relaxing holiday went there again this year saw so many cockroaches it was horrible they was in our apartment around the entertainment we had to move rooms near the end of our holiday and we couldn't be comfortable in our own apartment had to sleep with lights on spray our room every time we went out to make sure they wouldnt come in on the 3rd night our friends had to move rooms and they couldnt enjoy there holiday because of the hygine in the hotel. i would not recommend that hotel but the site is a very nice place to be if you want a quite holiday for your family there are lots to do and not to hot the beach is lovely and there are very nice places to eat if you are not all inclusive, thats just my opinion and if you stay there hope you have a very nice time.

1 reader found this review helpful

We were a Broncemar earlier in the year, and it really is a question of "you get what you pay for" it was good value for money, and we didnt pay a fortune for it. Yes, the rooms could have been a little cleaner, yes, I didsee a cockroach or two in our bathroom, yes that same bathroom did have a "drains" smell about it, yes we did look longfully at the Barcello just down the rosd, and yes if we go back when our bank account is a little healthier then the Barcelllo would be nice. But this year we were on a little tighter budget than usual and overall we had a good fun holiday for the family and thats what counted for us.

1 reader found this review helpful

there was 3 of us and one was a child of 7.
we arrived on alate flight getting to the hotel at about 11pm.we copuldnt get into the room as the lock was broken,so had to wait for a maintance man!!! omg..he took it it bits an it took him over an hour,then in the morning the door wouldnt lock!! same again...then we couldnt open the door agin, so spent first part of hols waiting and going into reception.
the pool entertainment was great couldnt fault that especially tom.
the pools were very clean at all times,but the umbrellas very very few an far between.
if u wanted a good spot you had to be up really early.
the food was boring at times,i got fed up with it after couple of days,the childrens menu?? chips got fed up having chips..the sweets were the same every night..
the breakfast was good i have to say but i never had a fryed breakfast it look like it was swimming in grease!!
i only saw couple of cockroaches any they were dead!
if you have kids take lots of euros for the pool/air hockey/and arcades..cos nothing is free.
in all the holiday its self was great and the thomas cook flights,the area of the hotel is very good,would go back to area just not that hotel...there is only 2 single beds in the room the others have to sleep on the sette which is very narrow.there is also no AIR CONDITIONING or fans , but you can hire a fan from reception.and you need one.

1 reader found this review helpful

just returned from 2 week stay @ broncemar 29 june 2011
we travelled with our 2 children aged 5 and 9 mths we were a little wourried after reading mixed reviews which stated food was poor.
we had a fab holiday, food was lovely you could always make a meal out of what was on offer, granted you get a bit fed up of the choice but you can expect that with all inclusive, waiters were very friendly and polite .
entertainment team were fantastic & also were the kids club reps.
lots going on at this hotel for children.
a great value for money holiday in a lovely place.

We stayed at the broncemar beach in may 2011. Well what can I say, my partner got food poisoning, my son had his toe ripped open on the side of the swimming pool, we where all inclusive but went out to eat.... chicken nuggets for breakfast is not my idea of good food.
The cocroaches we found in the bath, where as big as a small child, we didn't know whether to get rid of them or wash there backs...
The cleaners arrived to their outside tap at 8am every morning.. just outside our bedroom window.
The pool area was discusting, The staff removed the dirty nappies, plates of food,and rubbish every evening, but only saw the area mopped and properly cleaned once in 10 days...
We had to ask for clean towels, clean bedding and have our apartment cleaned after my partner had been ill.
The highlight of our holiday.... well there where so many, it could be the karaoke singing till 3 am (which we could hear in bed with windows closed) it could be the children (average age approx 4) playing on the pool table whilst there adults no where to be seen outside the bar, it could be the extremely rude barman,it could be the pool of blood on the floor outside the bar for approx 4 hours, it could be the feaces smeared up wall in toilets near bar( was there all 10 days), it could be watching the cocroach commit suicide in the fountain in the courtyard area of the restaurant!! the food really was that bad....
My advice don't do it...
But if you do ... try FADO ROCK the best restaurant i've ever been to!!
on the plus side the entertainment staff tried really hard and where busy the whole time trying to get the children involved...
definately NOT 3star plus... more of a 2star ...
We have complained to our tour operator and spent majority of holiday taking pictures as evidence....

2 readers found this review helpful

We knew when we booked late that the complex wouldnt be 5 star, and it wasn't !
Thats not to say its a shocker because its not, but basic it is, and lets be right you get what you pay for.
If you want better then the Barcelo Thalassa down the road will be for you.
If its a cheap no thrills basic holiday then the Broncemar will fit the bill nicely.
Food a bit poor, so we ate out in the resorts restaurants which were very good, more money I know but if you dont like eating whats put in front of you then....
Pool noisy with lots of loud music and organised "brit family abroad" games. Put on yout earphones like I did and miss the lot !
I would say for a family on a budget then its good, anyone looking for a bit more then maybe not.

6 readers found this review helpful

Just returned home from Broncemar and cant understand some of the previous reviews. We were unlucky to have four out of seven days of rain, but we couldnt complain about the service of the staff in the hotel. Reception staff were very approachable and friendly. Couldnt say about the food, as we went self catering as we prefer to try local restaurants and bars. Apartment was very roomy and cleaner was quite a character!!! Room cleaned regularly and towels/bedding also changed.
I was on cockroach watch because of previous reviews and I have to say that I didnt see one in the apartment or in the complex. Did see an occasional "dead" one around the resort. I must admit that I hate the things but as said in a previous review, this can be expected in the Canary Islands. Same as if you go to Turkey, expect the mosquito's!!!!!!
I enjoyed the week and the hotel wasnt a problem however I dont think I would like to visit here in School Holiday - July/August. One thing that I hadnt picked up on before I went, was that they dont have air-con! This could be a huge problem in high season. Overall, an enjoyable holiday and I would certainly go back.