Paphos Gardens Holiday Resort

pleasant, comfortable, clean and first impressions are wrong with this hotel. very helpful staff, buffet meals by the poolside to suit every taste. no complaints. who wants a grande hotel with no atmosphere.we booked bed and breakfast but chose to eat evening meal every night except the first night.

During our stay good cleaning seemed to be by chance, because of taking place only on maybe 4 days of a week. Drawers had to be taken out and turned over to clean them by ourselves which left me with a white covered shirt full of fungus from the down side of drawer.
Considering the fact that in spring time rain occurs occasionaly you would expect at least in ground floor apartments being supplied with dirt mats to leave your shoes before entering the room. Complaints at the reception were taken and it seemed they wanted to react but failed repeatedly.
Apartments around the resort are obviously being sold to permanent residents not taking care of the appearance to hotel guests. Don't think it gives a good impression to see half of the household lying around on the terrace while it could also have been dumped.
The whole complex seems to be heavily in need of renovation. This cannot be balanced by the very attentive staff in restaurant service.

3 readers found this review helpful

We have just retuned from Cyprus where we spent 1 day/night at Paphos Gardens which was more than enough, before we moved to another hotel. From the moment we arrived we wanted to leave. The reception is in need of refurbishment. The appartment blocks are run down and dirty, the shower was a drible, the toilet seat stained, bedroom smelt and the lounge alive with cockroaches. The pool area was dirty and alive with ants bins overflowing. Breakfast was poor.

3 readers found this review helpful

As soon as we got into the apartment we were confronted by cockroach in the bedroom area, we phoned reception who sent a maid to clear them and she left me with a spray so I could spray around the floors - nice!! Later we found more cockroach in the living area, absolutely appalled by this stage we went to reception to ask for a different apartment. We were told there was nothing else available and to go back the next day, the second day was the same story and again on the third day - by this time we'd had enough, worried to put your feet down at night in case you stepped on a cockroach, not to mention the hygiene issues in a self catering apartmentment, we spent over an hour with the most unhelpful unfriendly receptionist ever until she finally found us another apartment. This still hadn't been cleaned from the previous guest but at least it wasn't crawling with cockroach and the maids did clean it within a few hours. We thought we could finally relax and enjoy ourselves until the toilets packed up 2 days running.
The air conditioning was another joy, great during the day but forget trying to sleep with it on as it was really noisy. My other half can sleep through most things, he has been known to sleep through an earthquake, (OK, it was minor one, but shook most people out of their beds) and slept right through our house alarm going off one night right outside our bedroom, but he couldn't sleep with this noisy air-conditioning, it had a drone that just seemed to reverberate across the tiled floors and up the walls, so there was a choice, a cool noisy bedroom or a hot, not so noisy, bedroom because even if we turned our air-con off you could still hear the others from adjoining apartments when they had theirs on.
The cleaning was sporadic and trying to get a hand towel and a bath towel each was a challenge, we did get a full set for about two days then they took away the hand towels and did not replace them - I gave up! Even the bins weren't emptied everyday as they should have been and as they had the "greek plumbing", which meant no paper was allowed down the toilet, it went in the bin next to the toilet then it is essential bins were emptied daily. Going back to my earler comment about the plumbing you wouldn't have dared put paper down an already incapable system. The cleaning poolside was not better every morning thee were full ashtrays next to the sunbeds and the poolside bins weren't emptied meaning they attracted lots of creepy crawlies.
Never have we had a less relaxing holiday and we will definately not be returning to Paphos Gardens.

2 readers found this review helpful

The minute we walked into our hotel, we know we are in trouble. There is 80s music played loudly all day long around the pool till 10pm, and tonnes of activities like quiz night, bingos and kareoke blazing through the roof. If you want peace and quiet, this is not the place to go.
The entrance and the lobby of the hotel is shabby to say the least, the lift had loads of dent into it. I thought one don't need to care about the lobby, but it get worst when you get to the corridor. All the doors of the rooms are flaky or half broken, the carpet stinks and in need of a deep wash. The tiles of the bath had chips and broken bits on it. The cover of the bed, well let's say our cats back home is going to catch fleas from us if we sleep on it. Very basic telly had hardly any reception. First when you look down from the balcony,the pool looks fquite nice, but it's got loads of tiles missing when you swim in it. The deck chair has'nt been clean for ages. The breakfast was very very awful.
Just please don't go there if you expect cleaniness.

2 readers found this review helpful

We have just returned from a week at the Paphos Garden Apartments and were staying in a "superior" two bedroom apartment, an experience we would not like to repeat in a hurry,on arrival at our apartment we noticed that the entrance hall leading to the actual apartment was dirty and could have done with a good clean.
The apartment itself, as soon as we opened the door the smell of stale tobacco just hit us and we quickly opened all doors & windows, when looking around we noticed how dirty everything was, the walls, doors,floors were all grubby, the sitting area was ok but the furniture was threadbare and in desperate need of refurbishment and a good clean all over.
When we made our booking we were let to believe that both rooms would have en-suite facilities, this was not the case and we had to share the bathroom between the four of us, the toilet seat was loose and very stained like the rest it needed attention.
The kithen was described as "fully equipped" and in fact it was very poorly equipped and without the promissed mocrowave.
As for the bed rooms the sheets were like the rest threadbare, the blankets were stinking of stale tobacco there were pillows without pillow cases ( thank goodness I travel with my own pillow protectors) one bedroom was without bed side lamps and in general like the rest of the place grubby, the bedroom doors were so squeaky that you would wake everybody at night time.
As for the outside we had some plastic furniture which had seen the best years and could have done with a good clean but the best thing would have been the skip.
The whole outside of the complex was difficult to walk with most pavements broken, cracked and in a bad state.
The food and bar area was good with the restaurant serving good food.
Would we go back and stay at the Paphos Garden Appartments again? No Thank You!!!

4 readers found this review helpful

i really enjoyed my holiday to cyprus when i went in febuary this year with my family, there was about 17 of us as we were celebrating a brithday.When we first arrived we was placed in a small family appartment but it just wasnt big enough to fit all four of my family in becuase we were all so big built,we decided to pay a small fee for an upgrade. After the upgrade we were put in a wounderfull two bedroomed villa with an upstairs to it. Because we went in febuary we almost had the whole inside pool to ourselfs which was great! but of course it was too cold to go in the outside pool, althought the weather was fairly mild and you could walk around with shorts and a tank top on. The beach however is mainly just rocks so if your looking to go sunbathing down there then its not worth your while, but you can have a lovely stroll down the sea front where there are plenty shops,bars and resteraunts including a starbucks and macdonalds on the walk to the beach from the hotel. There is also a large supermarket just 40minutes or so away from the hotel which is perfect if your self catering. The hotel resteraunt is also lovely, there is plently of room for all guests and the food was set in a buffet style so you can try new things and go up for more later. The staff were very friendly although i can't say i spent much time in the hotel.The apartments were very clean and all lovely furnished i would definatly recomend this hotel and the appartments to any family or couple that wish to go becuase i can almost certinly say you will have a fabulous time.

1 reader found this review helpful

We stayed in a two bedroom apartment which had recently been refurbished and therefore in excellent condition. It was lovely and spacious with a private back garden.
The complex has two pools one of which has entertaimnent most of the day such as organised water volleyball games, which my three boys loved. There is also a kiddies club there for the little ones. The staff were fantastic.
The location is very central about a 15 minute walk into town which is full of restaurants and bars.
We loved our holiday and can't wait to return to Paphos Gardens.

1 reader found this review helpful

went for a wedding.room was great ,large enough for four adults.staff were friendly,entertainment was o.k. good size pool. paphos itself is lovely with good resaurants and bars.waterpark nearby,lots of watersports on the beaches.cant wait to go back.

1 reader found this review helpful

Booked hotel and apartment for family,as we were going to my sons wedding in Paphos, this hotel is ideal for kids, the staff and animation team were great, very hectic with a 7 year old and twin 2 year olds. The children loved Chunky the Monkey every night! and I must say Dave the Rave taught our grand-daughter to swim, he and the rest of the team were great with the children. I booked us all for half board, but wish I had waited till we arrived as we paid full price for the children and could have saved money. The hotel room was cleaned daily, and the apartment was very big and spacious. This hotel is ideal for children, but the drinks prices were quite high, after first week we ended up buying lemonade from the supermarket for the children to drink at night.