QT Hotel

Review of the Hotel QT I recently stayed 4 nights at the Hotel QT off of Times Square in New York City. It is a newly opened hotel. The design of the rooms and common areas is non traditional but fun. The hotel staff were extremely pleasant and helpful. However……. I made my reservation through an internet site which handles only booking the reservation and suggests that you contact the hotel directly for rates etc. I did, twice, before our arrival. I contacted the Hotel QT about a month before my arrival and told them that this was a long anticipated dad/daughters trip. This would be my 17 and 19 year old daughters first trip to New York City. Obviously we would need a room with at least 2 beds. I confirmed this a second time a couple of weeks before our arrival. When we arrived we were assigned a micro sized room with one small bed. I had previously agreed to pay a premium rate for what was described as a roomy “deluxe” room. No one would consider this a deluxe room and certainly no one would consider it roomy. Apparently, this was the only room available and so one daughter slept on the floor and the other on a shelf under the TV. While the room was far from deluxe and the room rate was outrageous. The following night we moved to an entirely acceptable room, however, rather than apologizing for their obvious error the night before, we were treated to a room rate which skyrocketed. To add injury to insult, a friend of mine staying in the same hotel was given a room which was just a bit smaller than the one we had been moved to, but charged substantially less per night. He made his reservations several days after I had made mine. Perhaps most disturbing aspect is the lack of responsiveness from hotel management. I explained my situation to several hotel staff and left a written description of events for the manager. I was absolutely guaranteed that the manager would get back to me. While I left both cell phone and work numbers, to date, I have received no response. In fairness, a night manager did listen sympathetically and reduced our rate by a nominal amount; but in light of the amount we were being gouged, the reduction was, by her own admission, insignificant. Mistakes are going to happen from time to time, but the fact is, that as a result of their booking error, my daughters had to sleep on the floor and a shelf per our the first night in our “deluxe” micro room. The Hotel QT compounded its original mistake by gouging us on the room rates and then avoided and/or ignored their promise that a manager would “get back to us”. End of the world, no……. but very disappointing, yes.

Stayed here for 6 nights from April 29th. Excellent is all I can say. Got to the hotel before noon and checked in straight away without any problems. Room was excellent with an extremely comfortable bed, the room also had an LCD TV & DVD player neatly hidden. The Staff were friendly and bent over backwards to ensure everything was perfect. Breakfast was of a continental style and very good as it was FREE (well probably incorporated into the cheap room rate anyway). Location just off Times Square was perfect and any other hotel would struggle to better this. Did not get time to use the pool far too much to see and do but it looked very inviting. Overall a fantastic, clean, comfortable and friendly hotel and we will definitely stay here again in the very near future.

Just returned from a 4 night stay and must comment on the accuracy of most all previous reviews. Great value, wonderful beds, small rooms, friendly-helpful staff, ideal location with an avante-garde atmosphere. My main complaint, again follows along the same lines- ante-up for a simple towel hook in the bathroom, add a stool or chair to the room, and now that summer's coming, get those ice machines hooked up. If you can literaly live out of your suitcase and don't mind crawling across your bedmate to get in and out of the bed, then this is the place for you. I found that most of the complaints were in direct proportion to the age of the individual, the older, the more complaints. I enjoyed my stay and learned to live with the minor problems several of which could be easily corrected. We will be back.

21st - 25th April 2005. It's not the Marriott and for that I am grateful. I stay in Marriott Hotels on a weekly basis in the UK and I found this hotel a refreshing change. It is compact and chic hotel within a stones throw of Times Square and I haven't got a very long throw. The rooms are an adequate size, but if you want bigger rooms then pay in excess of $300 per night for that luxury. NYC is not known for super size hotel rooms. The rooms have everything you need. TV, CD player, fridge, storage, telephone, Air Con and a shower/wet room. There is no kettle/coffee making facilties but you will find the same in most NY hotels, room service is an income provider afterall. If you need coffee after breakfast is served, then Starbucks is right across the road, actually wherever you are in NY, Starbucks is right across the road! At night you will get a good nights sleep on a very comfortable bed with no noise from the streets below. As a bonus, the beds have full quilts instead of tightly tucked in layer on layer of sheets. The rooms are cleaned daily. Breakfast is more than adequate with a wide selection of fruit, cereals and pastries. But if you are here as a tourist and eating breakfast in your hotel you're missing the point. Diners are everywhere, get out and enjoy a well priced breakfast at one of the many diners to be found, including the one next door. The staff are all marvellous. From the Receptionists to the maids. All have a smile and a friendly greeting at any time of day. Somebody is available 24 hours and reception can help with advice on everything. After a day visiting the sights or shopping, your feeting will be throbbing and your throat dry. So treat yourself to a dip in the heated pool whilst enjoying a drink from the poolside bar. The bar is popular at night but without becoming a mini nightclub. So you have it all. A great location, very comfy beds, lovely staff and all at bargain price. Try it, it will enhance your stay in a fantastic city. No I'm not being paid by Andree Balazs for this review. I stay in hotels every week and I know a decent hotel when I'm in one. Have a great time!

I booked the Hotel QT for myself and a friend (two separate rooms) for the night of April 21, because we were going to see a play at the Imperial Theater and it was one block over from the QT. While the facts in the previous reviews are objectively right, I wouldn't give it quite the subjective raves. First, the reception staff were deeply dumb (though easy on the eyes). They had no idea what theaters were right down the street from them and when I checked out, the girl checking me out completely forgot to give me a copy of my bill even though I was standing right in front of her (what she thought I was doing there since I was looking hopefully/expectantly at her the whole time, I'm not sure). The pool scene was very loud and splashy and crazy on a Thursday night; if you are coming in late and trying to get to your room, there's no avoiding it because the pool is right by the elevators. The free internet access didn't work and when I asked about it upon checkout was told, "Oh, didn't the person who checked you in tell you you needed a password? Next time, check with us." Finally, the hotel isn't well-known yet, so the cabs are unwilling to stop for the poor bellhop. We had to wait more than 45 minutes for a cab (during which time the bellhop, pulled between three tasks at once, deserted us to go pull someone else's bags from storage) and even then only got one because a cabbie taking someone else from the hotel to a rental car agency a few blocks away took pity on us and intervened to have the occupants of his cab share the cab with us (they turned out to be wonderful people, so there's a good ending to that story...) We had rooms 1303 and 1305. 1305 is a bit bigger with a hallway, but I was informed that they were both the same kind of room: deluxe. The cost was $190 and $225 respectively (I was told that the $190 room was upgraded), so not the bargain it was a few months ago, perhaps. To sum up, Hotel QT is fine for a fun casual stay in NY on your own time, but if you need to get business done or require concierge-type services, skip it.

interesting place the QT. I agree with most of the previous reviews ie, friendly staff, very clean,very comfortable beds proximity to Times square etc. But, I wouldnt recommend for couples or for a shopping trip as the rooms are much too small for two or at least mine was, also couldnt find a place close by to have a real american breakfast which I like when in the u.s. If there is a place I'd love to hear about it as I would return on a business trip as the price is good. All in all a good experience.

If, like us, you wanted a funky hotel without paying chic prices, QT Hotel is perfect. Stylish, simple rooms, with flatscreen TV and wetroom / bathroom. Note: the rooms are very *small.* But couldn't grumble, given the price. Staff very helpful and a simple breakfast is included (buffet / continetntal style). Literally a street from Times Square - where all the subways connect. So convenient for everywhere. Oh and the pool is open now :)

Based on raves in TripAdvisor I booked here for myself and 2 colleagues. Central location very near Times Square and Rock Center, W 45th was no more noisy at 3AM than most urban streets elsewhere. Loved the movie-house concession look to the front desk and the stock-your-own-minibar concept. Check in was okay, I got one of the tiny corner rooms which was mostly bed. Room was sleekly, minimally yet funkily furnished. The bed was simply amazing---a high platform by the windows, around its periphery was a bench/banquette which served as desk chair, bedside table and step to the bed in one, and the bed itself with high thread count linens and perfect pillows was the dreamiest. WiFi worked well, glad it was free. The bath area with big vanity and wet room was really cool. Bar was busy in the early evening, pours were expensive (but in Midtown everything is). Continental brekkie in the AM was fresh pastries and fruit, yogurt, cereal, coffee and juice. But there were things that could use some attention. One nice benefit to the big fluffy bath sheets is that they cover your clothes on hooks in the wet room because the room otherwise has no closet (at least mine didn't). There is no in-room iron or board (but they are delivered to you immediately if you request them) and egads, no in-room coffee service (but there is an all-night McDonalds in Times Sq, lovely to trudge to for coffee at 5AM). No clock radio either, so bring your own if you need an alarm to wake up (calls, of course, are available). The promised lockers in the qym do not exist, so if you want to use the exercise room, pool, sauna or steamroom, change in your room first. I made a 6AM trip for an early steam, only got weak and cold humidity in the hamman. So I tried the sauna, which was cold when I entered and got hot enough in 15 minutes...just then the workmen came in to repair the floor and let all the hot air out. This is at 6:15AM! I was miffed. But these are quibbles, for the vibe is great, the staff actually pleasant and eager to please (this is NYC? wow!), the facility still very new and spotless, and the bed is absolute heaven. Even as room prices start to approach $200, you still get good value and a great experience.

Excellent location, service, amenities, pool in the lobby open 24 hrs. is very sexy cool..the rooms are spacious, with large bathrooms. There is no restaurant but they offer many menus of local restaurants that deliver to your room (after they pass hotel security, of course) I stayed here 3 nights and enjoyed EVERY MINUTE OF IT! Don't even think about it, JUST BOOK THAT ROOM..

Hotel QT was a great hotel - good location, nice staff, clean and the most comfortable bed I think I have ever slept in! The swimming pool looked great - bring your best swimwear - the pool is part of reception! But plus points were the lovely ladies sipping champagne in the pool each evening! Two negatives were there is no where to put your clothes - no drawers or shelves and in some of the rooms there are no doors for the shower so could be embarrassing if you are with someone you are less intimate with. Great hotel though, highly recommended.