Le Meridien Heliopolis Hotel

I stayed at this hotel for one night prior to a 10-day tour of Egypt. I chose the hotel based on the location (near the airport as my flight arrived around 12:45am) and because I'm an SPG member. I was also hoping for a more "gradual" introduction into Cairo. Location: The hotel is on the main road to the airport, about a 10-minute drive. The road itself is quite busy and more like a highway, so it makes the hotel seem somewhat isolated as there isn't much you can walk to. It was an approx. 30 minute drive into Cairo (about an hour... more

I have stayed at Le Meridien twice, so that shows that it was a very good and convenient hotel. The main positive point about it is the service, as the staff was very helpful, spoke very good English, and answered all of our queries. The rooms are very clean, of good standard, maintained really well. We had buffet breakfast which had a good variety, mainly continental, which was appealing. The location of this hotel is good, close to many important buildings there, therefore safe. The journey to Central Cairo (Nile or museum)... more

We stayed one night at the Le Meridian on our recent tour of Egypt. The hotel was clean and comfortable. The room was a little small but tidy. Staff was friendly and helpful. The only negative was the street noise,we heard alot of honking and commotion. It might have just been our room location in the hotel. Otherwise it was fine. We would stay here again.

This hotel, over the course of our stay, turned out to be very worthwhile and we would go there again if we travel to cairo. We arrived late, so we were in a hurry to get to the hotel, there was a shuttle bus service proivded from the hotel, the guy who worked there charged us 20 egyption pounds and told us that this was for the quick drop-off otherwise we would have had to wait 40 minutes. The other down point was the deposit we had to put down, fortunetly I was carrying cash at the time. The final bumer was the reception desk, which seemed... more

The hotel needs to be completely refurbished. when you walk into the hotel, the bar, you room, and you feel that you are walking into the 70's. The staff never smiles and you think that your are doing a favor for the staff by staying in the hotel. In addition to havin little water pressure in the shower, the cold water nozzle was broken and the tub was chipped and cracked. I came to the hotel with one small roll bag and the staff absolutely refused to let me take it up to my room myself. I wouldn't stay at this hotel again.

Le Meridian Heliopolis wants to be better than it actually is, but compared to the Baron Heliopolis we stayed at later in our trip, it was paradise. Though the room was somewhat dated, it was reasonably large and fairly comfortable. The bathroom was average and did supply a good loofah. However, the breakfast was very mediocre, especially since we were staying on the club floor and for $44 per day each (a complete rip-off) we were supposedly entitled to breakfast, cold beverages and coffee at any time (in the bar only) and cocktails once... more

stayed @ this hotel mid July for 4 nights. the hotel provides a FREE shuttle from/to the airport which is excellent. someone greeted me @ the airport , got me a visa(which i paid for) and thru customs without any issues only had to wait for my bags.... Shuttle van waiting outside ten min ride to the hotel. don't forget to tip.....oops However, calling the hotel to confirm the shuttle will pick me up, was a HASSLE! I booked the room directly thru Le Meridien's website requested the pick up and gave the flight details..... I called... more

Stayed for 2 nights in July 2007. Nice looking from outside but nightmare from the inside 1. Dirty Washroom 2. Poor customer service 3. Both inhouse restaurants don't serve late meal. Staff hide themselves behind a dark and drim halls. 4. Quite expensive ($150 USD per night) to pay for a 2 star hotel service 5. Poor breakfast menu, specially the pan cake hard as a rock and the honey wasn't that nice tasting. Not recommended at all cost.

they have just destroyed my clothes.. the lousiest laundry ever my pink shirt returned white with black stains... and they offered 55 LE... i.e. 9$ while it costed me 83$ . They said that this can happen any time and it is an old Tshirt!!! when i asked for management... the escuses were that the poor employee that made this error cannot pay me the tshirt value.... do we go the meridien or to the employees houses !!!!

After booking via Expedia, we tried to book the airport collection direct with the hotel. This was most stressful, as our first contact with the hotel declared we had only one room booked for three people!. Finally, after a few calls and faxing the booking details we were assured that we had a room for each person. Unfortunately, we were not allocated the non-smoking rooms we requested. Sadly, the rooms are looking quite tired and need to be updated. The staff however are very friendly and efficient.